Randy Petway discusses the challenges facing online publishing, including continuously evolving user expectations as new technologies and social media emerge, the rapid rate of change in the industry, and the need for revenue generation. He outlines a platform approach for publishers, providing a full suite of online content delivery, community building, personalization, search, and monetization tools to address these challenges and keep pace with the digital environment. The platform currently supports over 10,000 electronic publications across 300 international publishers and sees high monthly usage numbers.