Problems with product information can cripple service efficiency. PTC’s Technical Information solution proposes a fix. It calls for taking a product-centric approach to technical information by creating, managing, and delivering technical information in the context of the product. This approach ensures that accurate, easy to understand service procedures and product information are available at the time of need – improving service performance and ultimately your revenue and customers’ value.

1. Technical Information:
What a Product-Centric
Approach Can Do For You
PTC Service Lifecycle Management

2. The importance of product information
is simple.

3. In order for your product to fully deliver,
product information must be up-to-date
and readily available.

4. Because ultimately, problems with product
information cripple service efficiency.

5. Mistakes are made. Time is lost.
First-time fixes become more the
exception than the rule.

6. Why risk productive service performance and
profitable customer relationships?

7. Get the most out of
technical product information.

8. Put the right product intelligence at the
center of the service experience.

9. Learn the benefits
of product-centric
technical information.
View the
Whitepaper