Get the best service outcomes only by planning for them. This eBook tells you how.

1. 3 Reasons
Why Every Service
Organization
Should
Strategically Plan
for Service
PTC Service Lifecycle Management

2. Today’s global marketplace expects you
to deliver not only a quality product, but a
valued service experience. 2

3. As a service leader, you know that’s not
easy. Simply planning for service isn’t
enough. Why?
3

4. Reason #1
You can never know how accurately a
customer will operate their product. 4

5. Reason #2
You can never know exactly what will go
wrong with the product. 5

6. Reason #3
You can never know precisely when or
where a service need will arise. 6

7. 7
The truth? There’s no “one size fits all”
in service.

8. Your service people need the service
information necessary to manage those
unpredictable service complexities. 8

9. And though you can’t precisely predict,
you can be properly prepared.
9

10. How? By strategically planning for service.
10

11. 1111
See how
planning for service
can get you on the
path to strategic
competitive edge
Learn More