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Photo © Flickr user iL.C.Nøttaasen at flickr.com/photos/magnera/3157602186/
MAKING THE
CASEFOR LOCAL
SEARCH
Photo © Flickr user Sonofabike at flickr.com/photos/oyj/2609205311
We operate 123 stores in 30 states
Such as our Seattle
Flagship Store:
222 Yale Ave. N
Seattle, WA 98109
Oooooh,a citation!
Traffic to our store pages
from local organic search
is growing at +25% YTD
%
It wasn’t always this way
Just 2 years ago, we weren’t
growing our organic traffic
to local store content at all
Photo © Flickr user Petereed at flickr.com/photos/petereed/496392956/
Photo © Flickr user Petereed at flickr.com/photos/petereed/496392956/
Other
priorities
Better
opportunities
Right idea,
Wrong time
Wrong idea,
Wrong time
No budget
right now
Who will
own it?
This is not
what we do
This not how
we do this
Someone
else’s job
Someone
else’s budget
Someone
else’s metrics
Someone
else’s fault
It will take
too long
ROI can’t be
measured
How do we
find this?
Photo © Flickr user loop_oh at flickr.com/photos/loop_oh/4541017817/
Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/
By assigning value to
indicators of off-line
activities.
Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/
• Store locator use
• Store page views
• Rentals pages
• Local event pages
• Local class pages
• Local volunteer
opportunities
• Links, Likes,
Tweets for local
content
Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/
They’re all worth
something. So
make an estimate.
Don’t fall into the
trap of making your
estimate perfect.
Perfection takes up
lots of time and
stops good work
from happening.
Just be reasonable.
Use these values to
estimate the worth of
total off-line activities
Voilà! Now you’ve
created a simple
business case
Photo © Flickr user Koen Vereeken at flickr.com/photos/koenvereeken/2088902012/
…and a vocabulary
that you can teach
to your organization
Photo © Flickr user nilsrinaldi at flickr.com/photos/nilsrinaldi/5158417206/
But how do you
convince the
HiPPOs?
Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/
Bring in the
BIG GUNS
We engaged David
Mihm to audit our
local visibility and
help us understand
the total landscape
of opportunity.
Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/
The result:
A prioritized series
of changes and
optimizations, big
and small, that we
could pursue.
Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/
chose the SMALL ones
and that was ENOUGH
Photo © Flickr user Akira ASKR at flickr.com/photos/akira_1972/3104076736/
We used our new
“value vocabulary” and
business case to win
tiny bits of support
from all our partners
Photo © Flickr user 401K at flickr.com/photos/68751915@N05/6355308765/
The low-
hanging fruit
of local search,
if you will
Photo © Flickr user Sherwood411 at flickr.com/photos/sherwood411/4864128553/
We optimized a few of
our <title>s here…
Photo © Flickr user tamburix at flickr.com/photos/tamburix/6928172860/
Wrangled a tiny UX
improvement there…
Photo © Flickr user baldiri at flickr.com/photos/baldiri/5735003580/
Ran a quick A/B test on
our content here…
Photo © Flickr user mil8 at flickr.com/photos/mil8/2164167813/
We even ran a tiny
local Link campaign
Photo © Flickr user Dunechaser at flickr.com/photos/dunechaser/1883086933/
Mad props if you
know who Link is!
Our data-intensive reporting
and incremental gains caught
the imagination of leadership
and garnered further support
Photo © Flickr user Francesco Schwarz at flickr.com/photos/isellsoap/6885674187/
Because they had the
vision to be able to see
that this isn’t about SEO.
Photo © Flickr user Jeremy Brooks at flickr.com/photos/jeremybrooks/2294396074/
It’s about the
cross-channel
customer
experience.
A cross-channel story is
one that everyone in your
organization can support …because it’s all about the
customer, not about you.
Photo © Flickr user Daniel Y. Go at flickr.com/photos/danielygo/5391176827/
Success often breeds success.
Little changes lead to big wins.
Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/
Now our mobile app
helps you find our
physical stores
Now we provide local
store product inventory
visibility on our site…
As well as on Google.
Now we’re working with
an agency to manage our
local information across
Google properties, IYPs,
wayfinding services, etc.
Now we’re running
local/social presences
all across the country
Now we’re running
local/social presences
all across the country
Now we’ve marked up our
local store content with
Schema.org microdata
Now we’ve got local staff
engaged in creating local
media… with our members!
…is just the beginning.
%
Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/
Our conclusions:
1. Shrink the change by
starting off small
Photo © Flickr user ipuntxote at flickr.com/photos/dia-a-dia/7046151669/
Our conclusions:
1. Shrink the change by
starting off small
2. Use data to tell your
story
Photo © Flickr user jayneandd at flickr.com/photos/jayneandd/4450623309/
Our conclusions:
1. Shrink the change by
starting off small
2. Use data to tell your
story
3. Don’t chase the
perfect at the cost of
getting things done
Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/
Our conclusions:
1. Shrink the change by
starting off small
2. Use data to tell your
story
3. Don’t chase the
perfect at the cost of
getting things done
4. Seek outside counsel
and guidance from
experts
Photo © Flickr user iL.C.Nøttaasen at flickr.com/photos/magnera/3157602186/
Our conclusions:
1. Shrink the change by
starting off small
2. Use data to tell your
story
3. Don’t chase the
perfect at the cost of
getting things done
4. Seek outside counsel
and guidance from
experts
5. Small changes lead to
big wins for you and
your customers

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Why Local SEO is Important for Your Business BY EBriks Infotech

  • 1. Photo © Flickr user iL.C.Nøttaasen at flickr.com/photos/magnera/3157602186/
  • 3. Photo © Flickr user Sonofabike at flickr.com/photos/oyj/2609205311 We operate 123 stores in 30 states Such as our Seattle Flagship Store: 222 Yale Ave. N Seattle, WA 98109 Oooooh,a citation!
  • 4. Traffic to our store pages from local organic search is growing at +25% YTD %
  • 6. Just 2 years ago, we weren’t growing our organic traffic to local store content at all
  • 7. Photo © Flickr user Petereed at flickr.com/photos/petereed/496392956/
  • 8. Photo © Flickr user Petereed at flickr.com/photos/petereed/496392956/ Other priorities Better opportunities Right idea, Wrong time Wrong idea, Wrong time No budget right now Who will own it? This is not what we do This not how we do this Someone else’s job Someone else’s budget Someone else’s metrics Someone else’s fault It will take too long ROI can’t be measured
  • 9. How do we find this? Photo © Flickr user loop_oh at flickr.com/photos/loop_oh/4541017817/
  • 10. Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/ By assigning value to indicators of off-line activities.
  • 11. Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/ • Store locator use • Store page views • Rentals pages • Local event pages • Local class pages • Local volunteer opportunities • Links, Likes, Tweets for local content
  • 12. Photo © Flickr user Thomas Hawk at flickr.com/photos/thomashawk/540936323/ They’re all worth something. So make an estimate. Don’t fall into the trap of making your estimate perfect. Perfection takes up lots of time and stops good work from happening. Just be reasonable.
  • 13. Use these values to estimate the worth of total off-line activities Voilà! Now you’ve created a simple business case Photo © Flickr user Koen Vereeken at flickr.com/photos/koenvereeken/2088902012/ …and a vocabulary that you can teach to your organization
  • 14. Photo © Flickr user nilsrinaldi at flickr.com/photos/nilsrinaldi/5158417206/ But how do you convince the HiPPOs?
  • 15. Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/ Bring in the BIG GUNS
  • 16. We engaged David Mihm to audit our local visibility and help us understand the total landscape of opportunity. Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/
  • 17. The result: A prioritized series of changes and optimizations, big and small, that we could pursue. Photo © Flickr user Thos003 at flickr.com/photos/thos003/5822205888/
  • 18. chose the SMALL ones and that was ENOUGH
  • 19. Photo © Flickr user Akira ASKR at flickr.com/photos/akira_1972/3104076736/ We used our new “value vocabulary” and business case to win tiny bits of support from all our partners Photo © Flickr user 401K at flickr.com/photos/68751915@N05/6355308765/
  • 20. The low- hanging fruit of local search, if you will Photo © Flickr user Sherwood411 at flickr.com/photos/sherwood411/4864128553/
  • 21. We optimized a few of our <title>s here… Photo © Flickr user tamburix at flickr.com/photos/tamburix/6928172860/
  • 22. Wrangled a tiny UX improvement there… Photo © Flickr user baldiri at flickr.com/photos/baldiri/5735003580/
  • 23. Ran a quick A/B test on our content here… Photo © Flickr user mil8 at flickr.com/photos/mil8/2164167813/
  • 24. We even ran a tiny local Link campaign Photo © Flickr user Dunechaser at flickr.com/photos/dunechaser/1883086933/ Mad props if you know who Link is!
  • 25. Our data-intensive reporting and incremental gains caught the imagination of leadership and garnered further support Photo © Flickr user Francesco Schwarz at flickr.com/photos/isellsoap/6885674187/
  • 26. Because they had the vision to be able to see that this isn’t about SEO. Photo © Flickr user Jeremy Brooks at flickr.com/photos/jeremybrooks/2294396074/ It’s about the cross-channel customer experience.
  • 27. A cross-channel story is one that everyone in your organization can support …because it’s all about the customer, not about you. Photo © Flickr user Daniel Y. Go at flickr.com/photos/danielygo/5391176827/
  • 28. Success often breeds success. Little changes lead to big wins. Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/
  • 29. Now our mobile app helps you find our physical stores
  • 30. Now we provide local store product inventory visibility on our site…
  • 31. As well as on Google.
  • 32. Now we’re working with an agency to manage our local information across Google properties, IYPs, wayfinding services, etc.
  • 33. Now we’re running local/social presences all across the country
  • 34. Now we’re running local/social presences all across the country
  • 35. Now we’ve marked up our local store content with Schema.org microdata
  • 36. Now we’ve got local staff engaged in creating local media… with our members!
  • 37. …is just the beginning. %
  • 38. Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/ Our conclusions: 1. Shrink the change by starting off small
  • 39. Photo © Flickr user ipuntxote at flickr.com/photos/dia-a-dia/7046151669/ Our conclusions: 1. Shrink the change by starting off small 2. Use data to tell your story
  • 40. Photo © Flickr user jayneandd at flickr.com/photos/jayneandd/4450623309/ Our conclusions: 1. Shrink the change by starting off small 2. Use data to tell your story 3. Don’t chase the perfect at the cost of getting things done
  • 41. Photo © Flickr user istolethetv at flickr.com/photos/istolethetv/3887342134/ Our conclusions: 1. Shrink the change by starting off small 2. Use data to tell your story 3. Don’t chase the perfect at the cost of getting things done 4. Seek outside counsel and guidance from experts
  • 42. Photo © Flickr user iL.C.Nøttaasen at flickr.com/photos/magnera/3157602186/ Our conclusions: 1. Shrink the change by starting off small 2. Use data to tell your story 3. Don’t chase the perfect at the cost of getting things done 4. Seek outside counsel and guidance from experts 5. Small changes lead to big wins for you and your customers