12. Surveys Interviews Focus groups Ethnography
User Research
Data Analysis
Personas Scenarios Use Cases HTA
Requirements Definition
13. USE CASE
Step-by-step description of how
a persona would accomplish a
typical task, including system
responses.
14. USE CASE: DOWNLOAD
COURSE SYLLABUS
• Brenda types in URL
• System displays login page
• Brenda enters user name & password
• System displays list of courses
• Brenda clicks course link
• System displays course home page
• Brenda searches for syllabus, clicks syllabus
• System asks: Open or Save?
• Brenda clicks Save
• System asks Where?
• Brenda selects destination folder; clicks OK
• System initiates download
15. Surveys Interviews Focus groups Ethnography
User Research
Data Analysis
Personas Scenarios Use Cases HTA
Requirements Definition
Important to read, understand, and remember the design guidelines and the reasons behind them. This info will be covered on the midterm. The next slides show some sample exam questions. Do a self test (non-graded quiz) and see how they would do. Warn them that their grades will suffer if they don’t read carefully.