Here are the key points about this issue in Siebel 8.1.1.4:- After database initialization, the dmutl2.exe file becomes read-only. This prevents it from being used to import data. - This occurs because the database initialization process changes the permissions on the file.- To resolve it, you need to change the permissions on dmutl2.exe back to allow write access, before trying to import any data using that tool.- On Windows, right-click the file, select Properties, go to the Security tab, and ensure the appropriate user/group has Write permission checked.- On UNIX, use chmod to change the permissions of the
This document provides release notes and installation instructions for Siebel Fix Pack 8.1.1.x. It describes what is new in the current revision, quick fixes and enhancements included in each version of the Fix Pack, configuration instructions for enhancements, and resolved change requests. Known issues are also documented for Fix Pack 8.1.1.4. The guide includes information on installing Fix Packs on Windows and UNIX as well as post-installation tasks.
Semelhante a Here are the key points about this issue in Siebel 8.1.1.4:- After database initialization, the dmutl2.exe file becomes read-only. This prevents it from being used to import data. - This occurs because the database initialization process changes the permissions on the file.- To resolve it, you need to change the permissions on dmutl2.exe back to allow write access, before trying to import any data using that tool.- On Windows, right-click the file, select Properties, go to the Security tab, and ensure the appropriate user/group has Write permission checked.- On UNIX, use chmod to change the permissions of the
Semelhante a Here are the key points about this issue in Siebel 8.1.1.4:- After database initialization, the dmutl2.exe file becomes read-only. This prevents it from being used to import data. - This occurs because the database initialization process changes the permissions on the file.- To resolve it, you need to change the permissions on dmutl2.exe back to allow write access, before trying to import any data using that tool.- On Windows, right-click the file, select Properties, go to the Security tab, and ensure the appropriate user/group has Write permission checked.- On UNIX, use chmod to change the permissions of the (20)
Streamlining Python Development: A Guide to a Modern Project Setup
Here are the key points about this issue in Siebel 8.1.1.4:- After database initialization, the dmutl2.exe file becomes read-only. This prevents it from being used to import data. - This occurs because the database initialization process changes the permissions on the file.- To resolve it, you need to change the permissions on dmutl2.exe back to allow write access, before trying to import any data using that tool.- On Windows, right-click the file, select Properties, go to the Security tab, and ensure the appropriate user/group has Write permission checked.- On UNIX, use chmod to change the permissions of the
3. Contents
Release Notes for the Siebel 8.1.1.4 Fix Pack 7
What’s New in This Revision 9
Quick Fixes Included in 8.1.1.x Fix Packs 11
Enhancements and Updates in 8.1.1.x Fix Packs 33
Enhancements and Updates in Version 8.1.1.4 33
Enhancements and Updates in Version 8.1.1.3 34
Enhancements and Updates in Version 8.1.1.2 36
Enhancements and Updates in Version 8.1.1.1 37
Configuration Instructions for Enhancements and Updates 40
Instructions for ACR 358 42
Instructions for ACR 403 42
Instructions for ACR 422 46
Instructions for ACR 426 67
Instructions for ACR 437 90
Instructions for ACR 439 91
Instructions for ACR 439B 92
Instructions for ACR 450 95
Instructions for ACR 452 96
Instructions for ACR 456 98
Instructions for ACR 457 100
Instructions for ACR 463 104
Instructions for ACR 464 143
Instructions for ACR 467 151
Instructions for ACR 468 158
Instructions for ACR 471 160
Instructions for ACR 474 and ACR 508 160
Instructions for ACR 475 231
Importing Non-ENU Symbolic Strings 255
Importing the Seed Data in the ACR 475B_UCM_2.zip File 255
Instructions for ACR 476 277
Instructions for ACR 480 281
Instructions for ACR 488 292
Instructions for ACR 494 292
Instructions for ACR 499 292
Instructions for ACR 500 319
Instructions for ACR 502 345
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 3
4. Contents n
Instructions for ACR 508 357
Instructions for ACR 526 362
Instructions for ACR 539 363
Instructions for ACR 543 385
Instructions for ACR 562 388
Instructions for ACR 574 433
Instructions for ACR 623 439
Instructions for ACR 626 439
Instructions for BI Publisher Enhancements 442
Siebel Fix Pack Installation Instructions 442
Siebel Fix Pack Installation Overview 442
About Installing Siebel Fix Packs 446
Installing the Siebel Fix Pack on Microsoft Windows 447
Installing the Siebel Fix Pack on UNIX 453
Configuring Slipstream Patch Installation 457
Postinstallation Task for the Siebel Server 459
Postinstallation Task for the Web Server 459
Postinstallation Tasks for High Interactivity Clients 460
Postinstallation Task for Supporting Additional Languages 460
Uninstalling Siebel Fix Packs 461
Resolved Change Requests 463
Resolved Change Requests in the Siebel 8.1.1.4 Fix Pack 464
Analytics 464
Call Center 465
Comm Media Energy 467
Connectors/EAI 467
Consumer Sector 468
Customer Order Management 472
Data Quality 477
General 478
Life Sciences 488
Loyalty 490
Marketing 492
Mobile Solutions 496
Partner Relationship Management 498
Public Sector 498
Sales 498
Service 499
Siebel E-commerce for Comms 500
Siebel Self Service Common 500
Universal Customer Master 501
User Interface 506
4 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
5. Contents n
Resolved Change Requests in the Siebel 8.1.1.3 Fix Pack 508
Call Center 508
Web Service 508
Comm Media Energy 512
Connectors/EAI 516
Consumer Sector 517
Customer Order Management 518
Data Quality 521
Financial Services 521
General 522
iHelp 537
Life Sciences 537
Loyalty 542
Marketing 543
Mobile Solutions 545
Partner Relationship Management 547
Public Sector 547
Sales 547
Service 548
Siebel eMail Response 549
Siebel Self Service eCommon 549
User Interface 550
Resolved Change Requests in the Siebel 8.1.1.2 Fix Pack 553
Web Service 553
Call Center 554
Comm Media Energy 555
Connectors/EAI 555
Consumer Sector 556
Customer Order Management 556
Data Quality 558
General 558
iHelp 569
Life Sciences 569
Marketing 570
Mobile Solutions 572
Sales 573
Service 574
Siebel eMail Response 574
Siebel Self-Service Common 574
Travel & Transportation 575
User Interface 575
Resolved Change Requests in the Siebel 8.1.1.1 Fix Pack 578
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 5
6. Contents n
Call Center 578
Web Service 578
Comm Media Energy 580
Connectors / EAI 581
Consumer Sector 582
Customer Order Management 595
Data Quality 601
Financial Services 601
General 602
Life Sciences 630
Loyalty 632
Marketing 635
Mobile Solutions 639
Partner Relationship Management 640
Public Sector 641
Sales 641
Service 642
Siebel E-Commerce 643
Siebel E-Commerce for Comms 646
Siebel eMail Response 656
Siebel E-Support 661
Siebel Self Service Common 661
Travel & Transportation 663
Universal Customer Master 669
User Interface 672
Web Service 688
Oracle Welcomes Your Comments 739
6 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
7. Siebel Maintenance Release
Guide, Version 8.1.1.x, Rev. R
February 2011
This guide includes the following topics:
■ What’s New in This Revision on page 9
■ Quick Fixes Included in 8.1.1.x Fix Packs on page 11
■ Enhancements and Updates in 8.1.1.x Fix Packs on page 33
■ Configuration Instructions for Enhancements and Updates on page 40
■ Siebel Fix Pack Installation Instructions on page 453
■ Resolved Change Requests on page 463
■ Oracle Welcomes Your Comments on page 739
Release Notes for the Siebel 8.1.1.4 Fix
Pack
The following section contains information about known issues with this Fix Pack and any available
workaround information.
Missing Repository Objects and Seed Data When Installing ACR 499,
ACR 500 and ACR 502
After ACR 499, ACR 500, and ACR 502 have been installed, an error occurs when submitting an bulk
request. The status of the bulk request change to partially complete, but the following error displa s
s y
in the Exceptions link: “Error in synchronize step: Integration component type ‘Deleted item’ is not
a valid child type for component type ‘Line item’ (SBL-EAI-04008)”.
For more information about this error and for steps to resolve it, see Doc ID 1295924.1 on My Oralce
Support.
Dmutl2.exe Changes to Read-Only After Database Initialization
Category: Remote
Subcategory: DB Init
Product Version: 8.1.1.4
Change Request: 12-1Y3OYFP
The dmutl2.exe file becomes read-only after database initialization.
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 7
8. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Release Notes for the
Siebel 8.1.1.4 Fix Pack
Use the following workaround if you already have the Mobile Web Client installed.
1 Install the 8.1.1.4 Fix Pack.
2 Before you run dbxtract and dbinit, empty the mwc_8114> folder. For example, empty
C:Siebel<mwc_8114>UPGRADE.
3 Run dbxtract and dbinit.
The dmutl2.exe file becomes writable.
NOTE: You only need to empty the folder once.
ADM Deployment Fails on AIX
Category: Application Deployment Manager
Subcategory: Framework
Product Version: 8.1.1.4
Change Request: 12-210GXT7
Use the following workaround to address this issue:
1 Make sure that 8.1.1.4 'Management Server' uses JRE1.6.
2 Make sure that 8.1.1.4 'Management Agent' uses JRE1.5.
3 After applying the 8.1.1.4, patch bring down all the services, the Gateway Server, Siebel Server,
and the agent.
4 Get the workaround 'classes.tar' file from
8.1.1.4SIA[21225]ReleaseAIXServerSiebel_Enterprise_Server and copy it to a temporary
location on your enterprise machine.
5 Execute the copyjar.ksh file as shown below (hence it can replace the respective jar files):
copyjar.ksh </siebel_root>
copyjar.ksh /export/home/qa1/21225/ses
Once it executes successfully, it will display the copied info on the console.
6 Restart all services and continue with deployments.
8 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
9. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ What’s New in This
Revision
What’s New in This Revision
Table 1 describes the changes in this version of the documentation.
Table 1. What’s New in Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R
Topic Description
“Siebel Fix Pack Installation Updated this section.
Instructions” on page 442
“Instructions for ACR 526” on page 362 Added section with cross-reference to My Oracle Support
article with detailed information and configuration
instructions for ACR 526 (Doc ID 1296984.1.) (Rev. Q)
“Instructions for ACR 499” on page 292 Corrected Step 8 in procedures for modifying the ABO
Bulk Request SIS OM Quote IO map and the ABO Bulk
Request SIS OM Order map. (Rev. Q)
“Release Notes for the Siebel 8.1.1.4 Fix Added cross-reference to known issue that affects ACR
Pack” 499, ACR 500, and ACR 502. (Rev. Q)
“Instructions for ACR 502” Revised this section. (Rev. Q)
“Instructions for ACR 475” Revised this section. (Rev. P)
“Release Notes for the Siebel 8.1.1.4 Fix Added information about CR 12-1Y3OYFP. (Rev. P)
Pack” on page 7
“Instructions for ACR 500” on page 319 Added information about two known issues with ACR 500,
and workaround information for these issues. (Rev. P)
“Release Notes for the Siebel 8.1.1.4 Fix Added this section to describe known issues with the
Pack” on page 7 8.1.1.4 release. (Rev.O)
“Configuration Instructions for Updated these sections for the 8.1.1.4 GA release. (Rev.
Enhancements and Updates” O)
“Resolved Change Requests”
“Configuration Instructions for Added a note to indicate that customers only need to
Enhancements and Updates” perform the configuration changes if they are
implementing the ACRs. (Rev. N)
“Quick Fixes Included in 8.1.1.x Fix Updated these sections for the Siebel 8.1.1.4 Fix Pack
Packs” prerelease. (Rev. N)
“Configuration Instructions for
Enhancements and Updates”
“Resolved Change Requests”
“Instructions for ACR 474 and ACR 508” Added two workflows. (Rev. M)
“Instructions for ACR 474 and ACR 508” Added crucial “known issues” information and made a few
corrections in the procedures. (Rev. L)
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 9
10. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ What’s New in This
Revision
Table 1. What’s New in Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R
Topic Description
“Enhancements and Updates in Version Added information about ACR 467 and how to configure
8.1.1.1” it. (Rev. K)
“Instructions for ACR 467”
“Resolved Change Requests in the
Siebel 8.1.1.1 Fix Pack”
“Configuration Instructions for Revised configuration instructions for ACR 500 to include
Enhancements and Updates” procedures for importing seed data. (Rev. K)
“Enhancements and Updates in 8.1.1.x Updated these sections for the Siebel 8.1.1.3 Fix Pack
Fix Packs” release. (Rev. J)
“Configuration Instructions for
Enhancements and Updates”
“Resolved Change Requests”
“Quick Fixes Included in 8.1.1.x Fix Updated these sections for the Siebel 8.1.1.3 Fix Pack
Packs” prerelease. (Rev. I)
“Enhancements and Updates in 8.1.1.x
Fix Packs”
“Resolved Change Requests”
“Resolved Change Requests” Removed FR 12-1UHQ1L9. This FR was not provided in
the Siebel 8.1.1.2 Fix Pack.
“Resolved Change Requests” Removed reference to FR 12-1VM75R7. This fix was not
provided in the 8.1.1.2 Fix Pack. (Rev. H)
“Resolved Change Requests” Removed reference to FR 12-1VE6WMU. This fix was not
provided in the 8.1.1.2 Fix Pack. (Rev. H)
“Instructions for ACR 480” Added instructions for importing seed data associated
with this enhancement. (Rev. H)
“Resolved Change Requests” Corrected configuration instructions for FR 12-1QK0UEL.
(Rev. H)
“Resolved Change Requests” Corrected link to configuration instructions for FR 12-
1SPXSHM. (Rev. H)
“Resolved Change Requests” Corrected Fix Request ID for providing support for
Internet Explorer 8 on Windows Vista. (Rev. H)
How to Use This Guide
This document, Siebel Maintenance Release Guide, Version 8.1.1.x, lists the enhancements and fixes
provided in version 8.1.1.x releases of Oracle’s Siebel Business Applications.
10 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
11. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Quick Fixes Included in
8.1.1.x Fix Packs
This guide also provides information, instructions, and guidelines for installing Siebel Business
Applications Siebel Fix Pack 8.1.1.x releases on top of version 8.1.1 or a prior 8.1.1.x release.
Use this Siebel Maintenance Release Guide in conjunction with Siebel Bookshelf documents,
particularly the Siebel Installation Guide for the operating system you are using.
NOTE: This Siebel Maintenance Release Guide is updated to include the latest Siebel Fix Pack 8.1.1.x
release. The latest Siebel Fix Pack 8.1.1.x release available at publication time is Siebel Fix Pack
8.1.1.4. Verify the availability and applicability of all Fix Pack or Quick Fix rel ases with Oracle Global
e
Customer Support before you install.
The information contained herein supersedes, for warranty and other purposes, the contents of all
other documentation that may accompany this product, including the following:
■ My Oracle Support (https://support.oracle.com)
■ Siebel System Requirements and Supported Platforms on Oracle Technology Network
(http://download.oracle.com/docs/cd/E11886_01/srsphomepage.html)
This Siebel Maintenance Release Guide contains information about how to install the maintenance
release (Fix Pack release). It also contains the most current information on product configuration
issues and workarounds for your application. Note that there may be references to functionality,
products, platforms, and language support in this document that are not available as part of the
products that your organization has licensed. Consult Oracle Global Customer Support on My Oracle
Support with questions regarding theapplicability of Siebel Maintenance Release Guide items to your
deployment.
Additional Documentation
Oracle reserves the right to modify the documentation for Siebel Business Applications at any time.
For related Siebel documentation, see My Or acle Support (https://support.oracle.com) and Bookshelf
for Oracle’s Siebel Business Applications Version 8.1 (http://www.oracle.com/technology/
documentation/siebel.html) on Oracle Technology Network (OTN).
Quick Fixes Included in 8.1.1.x Fix Packs
Siebel Quick Fix releases are developed to address immediate critical issues for specific customers,
and can be installed on top of Fix Packs. Quick Fixes address a small number of defects, and the fix es
are typically rolled into the next available Fix Pack for wider distribution to the Siebel Business
Applications customer base. Testing for Quick Fixes is focused and is usually limited to verifying that
the fix works on the specific platforms that the affected customer is running.
If you have installed a Quick Fix for any Siebel 8.1.1 or 8.1.1.x release prior to the latest 8.1.1.x
release covered by this document, review Table 2 on page 12 to make sure that your Quick Fix
number is listed.
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 11
12. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Quick Fixes Included in
8.1.1.x Fix Packs
CAUTION: If you do not see your Quick Fix number in the table, do not install the latest 8.1.1.x Fix
Pack. This list is updated as new F Packs are released. Wait until your Quick Fix appears in the table
ix
before applying the latest Fix Pack. If you have questions, contact Global Customer Support or your
Oracle representative.
Table 2. Quick Fixes Included in Version 8.1.1.x
Change Fix Request Quick Fix Merged Into
Request ID ID Fix Pack Base Version Fix Pack
12-1Q35A8A 12-1Q450JI [21107] 21107 8.1.1.4
12-1QVMO57 12-1QVMO5T [21112] 21112 8.1.1.4
12-1TK3VGV 12-1TK3VI7 8.1.1 [21112] QF0028 8.1.1.4
12-1TK4OZF 12-1TK4P0Q 8.1.1 [21112] QF0028 8.1.1.4
12-1TK9B70 12-1TK92RX 8.1.1 [21112] QF0028 8.1.1.4
12-1TKA4KE 12-1TKA4MZ 8.1.1 [21112] QF0028 8.1.1.4
12-1TPS15R 12-1TPS17B 8.1.1 [21112] QF0028 8.1.1.4
12-1TPS1BB 12-1TPS1CY 8.1.1 [21112] QF0028 8.1.1.4
12-1TPS1E1 12-1TPS1FI 8.1.1 [21112] QF0028 8.1.1.4
12-1TWTQPT 12-1TWTQR5 8.1.1 [21112] QF0028 8.1.1.4
12-1VH3RYD 12-1VI2I3J 8.1.1 [21112] QF0072 8.1.1.4
12-1VM6N5D 12-1VR58XF 8.1.1 [21112] QF0082 8.1.1.4
12-1WXWUIF 12-1WXWUIX 8.1.1 [21112] QF00AN 8.1.1.4
12-1QVMO57 12-1VHKVBD 8.1.1 [21112] QF00AO 8.1.1.4
12-1XZBSUD 12-1Y8IY97 8.1.1 [21112] QF00AV 8.1.1.4
12-1XO6UN9 12-1XOO9FM 8.1.1 [21112] QF00AW 8.1.1.4
12-1XUY3ZF 12-1XVFKIP 8.1.1 [21112] QF00AW 8.1.1.4
12-1VI06I9 12-1YFC5GX 8.1.1 [21112] QF00AY 8.1.1.4
12-1IBE8WR 12-1YM4XDT 8.1.1 [21112] QF00BD 8.1.1.4
12-1WLTVBV 12-1YMLXLT 8.1.1 [21112] QF00BG 8.1.1.4
12-1XF0G9H 12-1XMQKEZ 8.1.1 [21112] QF00BK 8.1.1.4
12-1YOMS98 12-1YOMSBW 8.1.1 [21112] QF00BO 8.1.1.4
12-1PZ4R7R 12-1XTIC0H 8.1.1 [21112] QF00BP 8.1.1.4
12-1YCG2PL 12-1Z6WBPB 8.1.1 [21112] QF00BU 8.1.1.4
12-1TGO7DJ 12-1U0BPJM 8.1.1 [21112] QF0028 8.1.1.4
12-1TJMH71 12-1TJMH8L 8.1.1 [21112] QF0028 8.1.1.4
12 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
33. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
Enhancements and Updates in 8.1.1.x
Fix Packs
This topic identifies the enhancements and updates provided in version 8.1.1.x releases.
Enhancements in 8.1.1.x Fix Pack releases are cumulative. This topic contains the following
subtopics:
■ “Enhancements and Updates in Version 8.1.1.4” on page 33
■ “Enhancements and Updates in Version 8.1.1.3” on page 34
■ “Enhancements and Updates in Version 8.1.1.2” on page 36
■ “Enhancements and Updates in Version 8.1.1.1” on page 37
Enhancements and Updates in Version 8.1.1.4
Table 3 lists the enhancements and updates provided in version 8.1.1.4.
This topic is part of “Enhancements and Updates in 8.1.1.x Fix Packs” on page 33.
Table 3. Enhancements and Updates in Version 8.1.1.4
Feature Enhancement
or Certification Number Feature Enhancement or Certification Description
ACR 475A Enhances UCM to support the Higher Education application.
ACR 475B Enhances UCM to provide Data Governance, Data Quality, and
usability enhancements.
ACR 499 ACR 499 provides the following enhancements to the Bulk Orders
functionality:
■ Bulk Promotion Upgrade and disconnect: Customers can apply
promotions to products using bulk requests.
■ Bulk Quotes: Customers can create Bulk Quotes.
■ Agreement and Network Child Types in Action Set: Customers can
add Network or Agreement Pro
ducts in orders or quotesusing Bulk
Requests.
■ Account Group Specification: C ustomers can use existing account,
contact, or assets lists to create bulk requests.
■ Submit Bulk Orders: Bulk orders can be submitted to the back
office in a single click from the Bulk Request screen.
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 33
34. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
Table 3. Enhancements and Updates in Version 8.1.1.4
Feature Enhancement
or Certification Number Feature Enhancement or Certification Description
ACR 502 ACR 502 provides the following Siebel Configurator enhancements:
■ The ability to defer an update within a scripting event to allow
multiple attribute change even add/set attribute calls.
■ A new scripting event to get product attribute values.
■ The ability to show/hide UI controls based on user properties and
the instance variable values.api method.
ACR 526 Trade Promotions Management Quickstart
ACR 543 Extends the Siebel web services framework to provide an endpoint
through Oracle WLS.
ACR 623 Intelligent-Offer Generation (IOG) and certification with RTD 3.0
ACR 626 Integration of Mobile Sales Assistant to the Siebel On-Premise
application.
Enhancements and Updates in Version 8.1.1.3
Table 5 lists the enhancements and updates provided in version 8.1.1.3.
34 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
35. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
This topic is part of “Enhancements and Updates in 8.1.1.x Fix Packs” on page 33.
Table 4. Enhancements and Updates in Version 8.1.1.3
Feature
Enhancement or
Certification
Number Feature Enhancement or Certification Description
ACR 426 Adds electronic medical device reporting to the AECM module.
ACR 463 ACR 463 provides the following enhancements:
Order to Activate Enhancements:
■ Cancel Order header button
■ Cancellation affecting future dated orders:
■ Changes to support order revisions
■ Computing previous values on Submit
■ Dependency on follow-on orders
■ Due Date changes for Disconnect
■ Extending Sales Order EBO
■ Invalidate stale orders
■ Keep customer intent of submitted orders
■ Line item history
■ Non-paying accounts
■ Trouble Ticketing extensions
■ Order Update Business Web Service
■ Product Class/Attribute Sync Web Service
■ Product Import Web Service
Product Extensions for O2A:
■ Verify future-dated orders (warning message on header)
■ Warning messages on assets for future-dated orders
Order to Bill PIP Enhancements:
■ Support Friends and Family
■ Collections Flow
■ Map CRM discount to billing objects
■ Order validations
Billing Management UI enhancements:
■ Adjust unbilled events and child account events
■ Display child account balance in Siebel Billing Management screen.
■ View promotion name on invoice.
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 35
36. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
Table 4. Enhancements and Updates in Version 8.1.1.3
Feature
Enhancement or
Certification
Number Feature Enhancement or Certification Description
ACR 474 Supports OSM Integration and the Order to Activate PIP, and forward-ports
MDM, PIM, and Order to Cash enhancements from Siebel 8.x to Siebel 8.1.1.x
applications.
ACR 500 Enables effective bundling of products necessary in the communications,
finance, media, and utilities industries, and enhances promotion capabilities
for component-level commitment, eligibility in promotion upgrade, asset-
based recommendations, and split/merge capabilities of promotions.
ACR 508 Forward-ports the Order to Cash PIP to Siebel version 8.1.1 applications.
ACR 529 Provides a single-step upgrade from Siebel Enterprise Applications to Siebel
Industry Applications.
ACR 539 Modifies the Siebel Clinical product to support the Study, Subject, and Visit
Synchronization Process Integration Pack for Siebel Clinical and Oracle
Clinical. This enhancement also provides a way to accurately track and
respond to issues related to site performance and protocol adherence.
ACR 562 ACR 562 extends the functionality previously provided by ACR 422, which was
included in the Siebel 8.1.1.1 Fix Pack.
ACR 422 provided the following functionality:
■ Added missing text for ALT strings and other text read by screen
readers.
■ Added titles for views and applets.
■ Provided announcements of row and column identifiers in list applets
and allows the column used for the row identifier to be configurable.
■ Fixed various "loss-of-focus" defects.
■ Fixed various tab-order defects that are most often encountered when
users are navigating between applets.
■ Fixed various keyboard-shortcut defects and extends the set of
available shortcuts.
■ Added helps topics for accessibility and updates the keyboard
shortcuts help topics.
ACR 574 Provides Lymba as the Smart Answer Engine.
Enhancements and Updates in Version 8.1.1.2
Table 6 lists the enhancements and updates provided in version 8.1.1.2.
36 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
37. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
This topic is part of “Enhancements and Updates in 8.1.1.x Fix Packs” on page 33.
Table 5. Enhancements and Updates in Version 8.1.1.2
Feature Enhancement
or Certification Number Feature Enhancement or Certification Description
ACR 444 ACR 444 provides the following enhancements:
■ Provides a utility for administrators to act on failing Store-and-
Forward transactions.
■ Enhances logging capabilities (server).
ACR 457 Provides cross-network validation and cascade delete enhancements
for network ordering for Siebel Customer Order Management for SIA.
ACR 464 Provides support for CRM Desktop for Outlook.
ACR 468B Allows Siebel Client Sync to support Lotus Notes 8.0 and Microsoft
Outlook 2007 with Intellisync 7.x SDK.
ACR 492 Provides Web service access through the Mobile Web Client to other
local desktop applications.
ACR 494 Provides Event Check enhancements and BEO Report functionality for
the Siebel Travel & Transportation application.
ACR 544 Enhances the Siebel Remote utility and allows it to be integrated with
the Siebel HA Upgrade solution.
Enhancements and Updates in Version 8.1.1.1
Table 6 lists the enhancements and updates provided in version 8.1.1.1.
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 37
38. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
This topic is part of “Enhancements and Updates in 8.1.1.x Fix Packs” on page 33.
Table 6. Enhancements and Updates in Version 8.1.1.1
Feature Enhancement or
Certification Number Feature Enhancement or Certification Description
ACR 432 Prevents users from opening multiple sessions on the Mobile Web
Client.
ACR 435 ACR 435 resolves the following issues with the printed version of
the 5 Day Weekly HTML Calendar:
■ The calendar only shows appointments that are scheduled
within the 8 a.m. to 5 p.m. workday.
■ The default page orientation for most printers is set to
Portrait.
■ Changing the display intervals on the Calendar results in
sporadic results.
■ Contact Name, Primary Phone, and Description should be
displayed on the 5 Day Weekly Calendar for each
appointment.
ACR 437 Provides the ability to expose CDI WebServices for all CRUD
operations on key entities such as Account, Contact, Household,
Financial Account, and so forth.
38 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R
39. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Enhancements and
Updates in 8.1.1.x Fix Packs
Table 6. Enhancements and Updates in Version 8.1.1.1
Feature Enhancement or
Certification Number Feature Enhancement or Certification Description
ACR 439 ACR 439 contains the following enhancements for Siebel Search
■ Activates the Advanced Search button only when a search
engine has been configured.
■ Converts Saved Searches from an HTML list to a drop-down
list.
■ Makes Recent Saved Searches only display when a search
engine has been configured.
■ Implements Preview with Search functionality to match the
functionality available with Siebel version 7 applications. ACR
439 provides a preview button in the Search results pane
(left-pane search). When users click the preview button, the
record details appear in a pop-up window.
■ Provides Attach functionality that is based on the parent
applet. ACR 439 provides an Attach button in the Search
results pane (left-pane search). When users click the Attach
button, the record selected in the search pane is attached to
the record on the right. For example, users can attach a
contact to the opportunity record displayed on the right side
of the screen.
■ Corrects a Search Definition dependency for the FIND
function. FIND categories can now be defined irrespective of
the search engine definition.
ACR 450 ACR 450 provides the following enhancements:
■ Menus and Packages
■ Function Space Displays
■ Inventory Display Enhancements
■ Sleeping Room Mapping
ACR 452 ACR 452 provides the following Oracle Secure Enterprise Search
enhancements:
■ Remote Administration configuration
■ Auto keyword generation
■ Mixed operator search
■ Searching by file format
■ Dynamic weights
Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R 39
40. Siebel Maintenance Release Guide, Version 8.1.1.x, Rev. R ■ Configuration Instructions
for Enhancements and Updates
Table 6. Enhancements and Updates in Version 8.1.1.1
Feature Enhancement or
Certification Number Feature Enhancement or Certification Description
ACR 456 Allows users to perform Assignment Manager bulk-data
maintenance (CRUD on R ules, Positions, candidates and so forth)
through client views and screens.
ACR 467 Provides Siebel Financial Services Customer Order Management
for Banking functionality.
ACR 471 Bundles the Promotion and Product class relationship so that
changing a promotion in a change order loads the default
product.
ACR 476 Rebases Siebel Email Response support for Smart Answer
support.
ACR 480 ACR 480 provides the following enhancements:
■ Resolves key connection gaps between core processes:
marketing and trade management, trade management, and
retail execution.
■ Provides key functional enhancements needed to fulfill Oracle
Trade Management processes.
■ Significantly enhances usability across trade management in
Siebel applications.
ACR 481 ■ Provides the ability to ignore Outlook appointments/tasks
based on the “Private” flag.
■ Addresses an issue where the Outlook Add-in can lock users
out of their accounts after the password has been changed
on the authenticating agent (such as Active Directory), but
the users have not updated their Outlook Add-in passwords.
ACR 488 Provides Histories and Futures functionality.
Configuration Instructions for
Enhancements and Updates
This topic contains configuration instructions for some of th enhancements and updates provided in
e
version 8.1.1.x releases.
NOTE: It is only necessary to perform the configurations in the following section if you want to
implement the ACRs that they are for.
40 Siebel Maintenance Release Guide Version 8.1.1.x, Rev. R