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Moms and Media 2014
Mom in 2014 is connected and mobile
With her purchasing
power, Mom is a
force in advertising
and marketing
She is mobile, and
keeps close to her
smartphone
Why it matters that Mom is mobile
Mobile devices allow Mom to:
• Be online everywhere
• Regularly interact with brands and retailers
• Engage with other consumers
• Leverage social media passion and usage
• Be constantly accessible
Methodology Overview
• In January 2014, Edison Research conducted a national telephone survey
(landline and cell phone) of 2,023 people aged 12 and older
• The sample yielded 362 Moms
• “Mom” is defined as a woman having a child under 18 living in her household
• This study is from the Infinite Dial series which dates back to 1998
• Research was sponsored by Triton Digital
The majority of Moms are over age 35
Age:
18-24
14%
25-34
27%
35-44
29%
45+
30%
More than half of Moms are employed
Employment status:
Full time 45%
Part time 15%
Homemaker 19%
Mobile is a must for Mom
Nearly all Moms have a cell phone
92%
of Moms own a cell phone
0
20
40
60
80
2009 2010 2011 2012 2013 2014
Moms
Total Respondents
69
Mom remains ahead with smartphone ownership
% who own a smartphone
64
61
36
15
8
53
44
31
14
10
61
70
83
Cell phone
Moms
Smartphone
Moms
Mom keeps her phone close
“How often is your cell phone within arm’s length?”
Percent saying “Always”
or “Most of the time”
Mom is texting multiple times a day
“How often do you send or receive text messages on your cell phone?”
Base: Those who own a cell phone
71
59
Moms Total Respondents
Percent saying at least
“Several times per day”
Tablet ownership continues to soar with Mom
22%
2012
Moms owning any type of tablet
2013
31%
2014
47%
51
19
13
8
5
4
4
3
3
3
Pandora
iHeart Radio
Any AM/FM station app
Spotify
Google Play All Access
Slacker
Rhapsody
SiriusXM app
TuneIn
Radio.com
Smartphone Moms make their music mobile too
% of Smartphone Moms who have downloaded each app
Smartphone Moms favor
Pandora, but show
diversity with audio apps
Yes
30%
No
70%
Three in ten Moms turn to mobile while
in car to hear online radio
% of Cell Phone Moms who have EVER listened to online radio through
the stream from a cell phone connected to the car audio system
Online radio finds a place with Mom
% who have listened to online radio:
73
56
38
63
47
36
Ever In The Last Month In The Last Week
Moms Total Respondents
percent
Average time spent weekly with online radio
12 hours
4 minutes
Self-reported hours spent with all sources of online radio in the last week
Includes AM or FM radio stations
on the Internet and Internet-only
audio sources
Base: Moms who have listened to Internet radio in the last week
70 66
37
Desktop/laptop computer Smartphone Tablet
For Mom’s online radio, it’s a close race
for computers and smartphones
percent
% of Moms who have listened to online radio in the last week and ever listen via…
Smartphones could close
this gap by next year
56
25
12
10
10
6
5
5
4
Pandora
iHeart Radio
iTunes Radio
Spotify
Rhapsody
Google Play All Access
Radio.com
Slacker
TuneIn Radio
Amid many choices, Mom chooses Pandora
as the clear leader for Internet-only audio
% of Moms who have ever used each Internet-only audio source
Usage is through many
sources including:
computer, cell phone,
tablet and television
Mom Needs an Internet Connection
Almost all Moms are online
92%
Moms with
Internet access
from any
location
Mom connects online at home
86%
Moms with
Internet access
at home
60
74 75 74
2011 2012 2013 2014
Wi-Fi remains a necessity for Mom
% of Moms With Wi-Fi Network in Household
66
76
2013 2014
Mom now shares even more of her TV viewing
time with Internet usage when at home
Base: Moms with Internet access at home
% of Moms who use Internet while watching TV
Liking, Sharing and Posting
Mom’s social media usage
Moms who have a profile page on any
social networking website or use
Pinterest, Instagram, Tumblr or Twitter
78%
49
47
46
37
32
18
11
2014
2013
2012
2011
2010
2009
2008
About half of social media Moms check
in multiple times on a daily basis
% of Moms using social networking Web sites several times per day
Base: Moms with a profile page on a social networking site
Moms continue to
check in regularly on
social media
Just about all Moms know about Facebook
96%
of Moms
have heard of
Facebook
9
21
50
62
72 72 69
2008 2009 2010 2011 2012 2013 2014
After stalling last year, is Facebook slipping with Mom?
% of Moms who have a profile page on Facebook
Facebook may have maxed
out with Moms
Mom is a Facebook veteran
“How long have you been a Facebook user?”
Base: Moms with a profile page on Facebook
% of Moms who have been on
Facebook for five years or more
2014
2013
2012 8%
23%
35%
70
50
32
80
63
45
39
Instagram Pinterest Tumblr Vine
2013 2014
New social media options are on Mom’s radar
Vine debuts strong
with Moms
% of Moms familiar with each
N/A
Pinterest is finding its way with Mom
% of Moms who use…
29%
5%
24%
8%
20142013
17%
22%
3%
N/A
Mom checks Facebook more than others
Average number of times checking Facebook in 24 hours
6.3
Base: Those with a profile page on Facebook
Moms
5.6
All Facebook
Users
5.5Dads
For Mom, cell phone now surpasses
computer for Facebook access
“Which of the following ways do you ever access Facebook?”
Base: Moms with a profile page on Facebook
93
65
22
86
72
37
73 77
42
Desktop or laptop computer Cell phone Tablet
2012 2013 2014percent
Cell phone has made huge gains for accessing Facebook most
“Which one way do you access Facebook most?”
Base: Moms with a profile page on Facebook
46 45
7
27
60
11
Desktop or laptop computer Cell phone Tablet
2013 2014percent
In 2014, Cell Phone has
become the device for
Facebook access
Mom’s Facebook access is more mobile than others
“Which one way do you access Facebook most?”
27
60
11
40
49
9
Desktop or laptop computer Cell phone Tablet
Moms All Facebook Users
Base: Those with a profile page on Facebook
percent
Mom’s busy lifestyle
demands mobile access
352 friends
Mom is still making friends on Facebook
303 friends
Average number of Facebook friends for Moms
Base: Moms with a profile page on Facebook
2014
2013
Moms are Facebook ‘friendlier’ than Dads
352
Average number
of Facebook
friends for Moms
327
Average number
of Facebook
friends for Dads
Base: Those with a profile page on Facebook
2014
45
40 39
Moms Dads All Social Media Users
Mom is a follower on social networking sites
“Do you follow any companies or brands on any
social networking sites such as Facebook or Twitter?”
Base: Those who use social networking web sites or services
percent
Twitter usage sees steady progress with Mom
9%
2011 2012
10%
2013
13%
The percentage of Moms who ever use Twitter
2014
18%
Mom’s Media Habits
TV reigns in Mom’s bedroom
47%
% of Moms who have each in the bedroom
70% 33%
Mom wants easy, hands-free media in the morning
Listen to radio
21%
Watch TV
36%
Use Internet on
a computer
15%
Use an app or
browse Internet
on a cell phone
17%
Read printed
newspaper
5%
Other
6%
“Which ONE of the following do you do MOST often at home in the morning?”
Very important
14%
Somewhat
important
38%
Not at all
important
48%
Many Moms value keeping up-to-date with music
“How important is it to you to keep up-to-date with music?”
A cell phone FM tuner could mean more listening for Mom
Listen a lot
more
22%
Listen a little
more
15%
No effect
63%
“If your cell phone had an FM radio tuner, would it lead you to listen to FM radio
A LOT more, a LITTLE more or would it have no effect?”
Base: Moms who own a cell phone and have listened to AM or FM radio stations in the last week
37% of Cell Phone Moms
would listen more to radio
Conclusions
• Smartphones increase their already indispensable status, used
heavily for social networking and Internet access
• Smartphone ownership among Moms is well above those 12+
• Texting is a popular channel of communication, being used multiple
times daily
• Tablets are settling in with Mom’s lifestyle
Mobile takeaways from Mom in 2014
Page 1 of 2
• While profiles are down, Facebook remains the social media
network and Mom continues to gain new friends
• TV and radio still have space in Mom’s home, but are
increasingly shared and integrated with Internet
• Online radio has been discovered and is bringing audio into new
spaces; on both computer and smartphone
• Radio still has value but it must adapt in order to stay relevant
amid a diverse pool of mobile options
Other points Mom made in 2014
Page 2 of 2
Moms and Media 2014
Presented by Melissa DeCesare
Vice President, edison research
Mom of two
mdecesare@edisonresearch.com
@MelissaDeCesare
www.edisonresearch.com
Moms and social media in 2014

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Moms and social media in 2014

  • 2. Mom in 2014 is connected and mobile With her purchasing power, Mom is a force in advertising and marketing She is mobile, and keeps close to her smartphone
  • 3. Why it matters that Mom is mobile Mobile devices allow Mom to: • Be online everywhere • Regularly interact with brands and retailers • Engage with other consumers • Leverage social media passion and usage • Be constantly accessible
  • 4. Methodology Overview • In January 2014, Edison Research conducted a national telephone survey (landline and cell phone) of 2,023 people aged 12 and older • The sample yielded 362 Moms • “Mom” is defined as a woman having a child under 18 living in her household • This study is from the Infinite Dial series which dates back to 1998 • Research was sponsored by Triton Digital
  • 5. The majority of Moms are over age 35 Age: 18-24 14% 25-34 27% 35-44 29% 45+ 30%
  • 6. More than half of Moms are employed Employment status: Full time 45% Part time 15% Homemaker 19%
  • 7. Mobile is a must for Mom
  • 8. Nearly all Moms have a cell phone 92% of Moms own a cell phone
  • 9. 0 20 40 60 80 2009 2010 2011 2012 2013 2014 Moms Total Respondents 69 Mom remains ahead with smartphone ownership % who own a smartphone 64 61 36 15 8 53 44 31 14 10 61
  • 10. 70 83 Cell phone Moms Smartphone Moms Mom keeps her phone close “How often is your cell phone within arm’s length?” Percent saying “Always” or “Most of the time”
  • 11. Mom is texting multiple times a day “How often do you send or receive text messages on your cell phone?” Base: Those who own a cell phone 71 59 Moms Total Respondents Percent saying at least “Several times per day”
  • 12. Tablet ownership continues to soar with Mom 22% 2012 Moms owning any type of tablet 2013 31% 2014 47%
  • 13. 51 19 13 8 5 4 4 3 3 3 Pandora iHeart Radio Any AM/FM station app Spotify Google Play All Access Slacker Rhapsody SiriusXM app TuneIn Radio.com Smartphone Moms make their music mobile too % of Smartphone Moms who have downloaded each app Smartphone Moms favor Pandora, but show diversity with audio apps
  • 14. Yes 30% No 70% Three in ten Moms turn to mobile while in car to hear online radio % of Cell Phone Moms who have EVER listened to online radio through the stream from a cell phone connected to the car audio system
  • 15. Online radio finds a place with Mom % who have listened to online radio: 73 56 38 63 47 36 Ever In The Last Month In The Last Week Moms Total Respondents percent
  • 16. Average time spent weekly with online radio 12 hours 4 minutes Self-reported hours spent with all sources of online radio in the last week Includes AM or FM radio stations on the Internet and Internet-only audio sources Base: Moms who have listened to Internet radio in the last week
  • 17. 70 66 37 Desktop/laptop computer Smartphone Tablet For Mom’s online radio, it’s a close race for computers and smartphones percent % of Moms who have listened to online radio in the last week and ever listen via… Smartphones could close this gap by next year
  • 18. 56 25 12 10 10 6 5 5 4 Pandora iHeart Radio iTunes Radio Spotify Rhapsody Google Play All Access Radio.com Slacker TuneIn Radio Amid many choices, Mom chooses Pandora as the clear leader for Internet-only audio % of Moms who have ever used each Internet-only audio source Usage is through many sources including: computer, cell phone, tablet and television
  • 19. Mom Needs an Internet Connection
  • 20. Almost all Moms are online 92% Moms with Internet access from any location
  • 21. Mom connects online at home 86% Moms with Internet access at home
  • 22. 60 74 75 74 2011 2012 2013 2014 Wi-Fi remains a necessity for Mom % of Moms With Wi-Fi Network in Household
  • 23. 66 76 2013 2014 Mom now shares even more of her TV viewing time with Internet usage when at home Base: Moms with Internet access at home % of Moms who use Internet while watching TV
  • 25. Mom’s social media usage Moms who have a profile page on any social networking website or use Pinterest, Instagram, Tumblr or Twitter 78%
  • 26. 49 47 46 37 32 18 11 2014 2013 2012 2011 2010 2009 2008 About half of social media Moms check in multiple times on a daily basis % of Moms using social networking Web sites several times per day Base: Moms with a profile page on a social networking site Moms continue to check in regularly on social media
  • 27. Just about all Moms know about Facebook 96% of Moms have heard of Facebook
  • 28. 9 21 50 62 72 72 69 2008 2009 2010 2011 2012 2013 2014 After stalling last year, is Facebook slipping with Mom? % of Moms who have a profile page on Facebook Facebook may have maxed out with Moms
  • 29. Mom is a Facebook veteran “How long have you been a Facebook user?” Base: Moms with a profile page on Facebook % of Moms who have been on Facebook for five years or more 2014 2013 2012 8% 23% 35%
  • 30. 70 50 32 80 63 45 39 Instagram Pinterest Tumblr Vine 2013 2014 New social media options are on Mom’s radar Vine debuts strong with Moms % of Moms familiar with each N/A
  • 31. Pinterest is finding its way with Mom % of Moms who use… 29% 5% 24% 8% 20142013 17% 22% 3% N/A
  • 32. Mom checks Facebook more than others Average number of times checking Facebook in 24 hours 6.3 Base: Those with a profile page on Facebook Moms 5.6 All Facebook Users 5.5Dads
  • 33. For Mom, cell phone now surpasses computer for Facebook access “Which of the following ways do you ever access Facebook?” Base: Moms with a profile page on Facebook 93 65 22 86 72 37 73 77 42 Desktop or laptop computer Cell phone Tablet 2012 2013 2014percent
  • 34. Cell phone has made huge gains for accessing Facebook most “Which one way do you access Facebook most?” Base: Moms with a profile page on Facebook 46 45 7 27 60 11 Desktop or laptop computer Cell phone Tablet 2013 2014percent In 2014, Cell Phone has become the device for Facebook access
  • 35. Mom’s Facebook access is more mobile than others “Which one way do you access Facebook most?” 27 60 11 40 49 9 Desktop or laptop computer Cell phone Tablet Moms All Facebook Users Base: Those with a profile page on Facebook percent Mom’s busy lifestyle demands mobile access
  • 36. 352 friends Mom is still making friends on Facebook 303 friends Average number of Facebook friends for Moms Base: Moms with a profile page on Facebook 2014 2013
  • 37. Moms are Facebook ‘friendlier’ than Dads 352 Average number of Facebook friends for Moms 327 Average number of Facebook friends for Dads Base: Those with a profile page on Facebook 2014
  • 38. 45 40 39 Moms Dads All Social Media Users Mom is a follower on social networking sites “Do you follow any companies or brands on any social networking sites such as Facebook or Twitter?” Base: Those who use social networking web sites or services percent
  • 39. Twitter usage sees steady progress with Mom 9% 2011 2012 10% 2013 13% The percentage of Moms who ever use Twitter 2014 18%
  • 41. TV reigns in Mom’s bedroom 47% % of Moms who have each in the bedroom 70% 33%
  • 42. Mom wants easy, hands-free media in the morning Listen to radio 21% Watch TV 36% Use Internet on a computer 15% Use an app or browse Internet on a cell phone 17% Read printed newspaper 5% Other 6% “Which ONE of the following do you do MOST often at home in the morning?”
  • 43. Very important 14% Somewhat important 38% Not at all important 48% Many Moms value keeping up-to-date with music “How important is it to you to keep up-to-date with music?”
  • 44. A cell phone FM tuner could mean more listening for Mom Listen a lot more 22% Listen a little more 15% No effect 63% “If your cell phone had an FM radio tuner, would it lead you to listen to FM radio A LOT more, a LITTLE more or would it have no effect?” Base: Moms who own a cell phone and have listened to AM or FM radio stations in the last week 37% of Cell Phone Moms would listen more to radio
  • 46. • Smartphones increase their already indispensable status, used heavily for social networking and Internet access • Smartphone ownership among Moms is well above those 12+ • Texting is a popular channel of communication, being used multiple times daily • Tablets are settling in with Mom’s lifestyle Mobile takeaways from Mom in 2014 Page 1 of 2
  • 47. • While profiles are down, Facebook remains the social media network and Mom continues to gain new friends • TV and radio still have space in Mom’s home, but are increasingly shared and integrated with Internet • Online radio has been discovered and is bringing audio into new spaces; on both computer and smartphone • Radio still has value but it must adapt in order to stay relevant amid a diverse pool of mobile options Other points Mom made in 2014 Page 2 of 2
  • 48. Moms and Media 2014 Presented by Melissa DeCesare Vice President, edison research Mom of two mdecesare@edisonresearch.com @MelissaDeCesare www.edisonresearch.com