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Kingfisher Airlines


    March 2010
Table of Contents


• Section 1: Kingfisher Airlines Overview

• Section 2: India Aviation Market

• Section 3: Recent Performance and Continued Initiatives




                                                            2
Section 1

Kingfisher Airlines Overview




                               3
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
 Indian aviation market is on a recovery path and is poised for long-term accelerated growth
   − Recovery in the market is underway (14% load factor growth, 11% yield growth, 30% pax traffic growth)

   − Aviation is poised for secular growth of 15-20% (GDP growth at 8-9% Aviation growth 2x, 4 trips/100 people)
                                              15 20%                8 9%,                2x

   − Irrational exuberance of capacity addition witnessed in the past is unlikely to recur (Air India likely to rationalize
      capacity by 30%, All other airlines expected to add only 10-15 planes in next year on base of 260)

   − Enabling conditions are improving; Significant upgradation in infrastructure of airports
 Indian market is unique; Transplanting global models in India has rarely worked
   − Indian geography makes airline travel indispensable; Emerging demographic profile requires equal focus on
      metro and Tier-2 cities; Higher growth likely inTier-2 cities which are typically located in 500-600km from key
      metros

   − After years of deprivation, Indian consumers are moving towards conspicuous consumption; deep-rooted class
      conscious mindset

   − Large proportion of consumers continue to be ‘indirect’ purchasers; leisure traffic is limited

   − No cost advantage for LCC operators (No separate airports, same personnel costs, low ancillary revenue, limited
      online booking)

   − Indian markets is more suited for short and medium-haul international routes at current fuel prices

   − Slot constraints in metro airports create entry barriers for new players
                                                                                                                          4
Kingfisher offers premium service with an efficient cost
  structure in the world’s most attractive aviation market
Kingfisher offers a unique model which serves all Indian consumer segments & positions KFA to capture all
growth opportunities in India
  − Airbus and ATR fleet provides unique advantage to capture growth in metro, Tier-2 cities and international market

  − Premium offering covering all consumer segments (Only Indian airline with 5-star rating)

       −     KF First for high end business & premium consumers (valet service, gourmet cuisine, stand-up bar & lounge)

       −     Kingfisher Class for business consumers (IFE, superior service)

       −     Kingfisher Red for value-conscious (Food on Board, Lounge access, FFP)

  − Cost - competitiveness to ensure premium services are offered at value price points

       −     Cost difference with LCC would be limited to Food-on Board ($1.5) and GDS costs ($5)


Kingfisher has developed unique advantage over its competitors
  − Best ‘lifestyle’ brand in the country supported by multiple UB group properties (e.g. Beer, Force India, IPL); 50 years
     of serving the Indian market provides unique consumer insights

  − Largest Indian domestic carrier by market share; widest domestic network connectivity (~ 400 daily flights) to
     leverage growth across all segments (Highest frequencies in key metros; Maximum day-return products; 29
     exclusive city pairs; 400+ connections)
        l i     it    i               ti   )
  (contd.)

                                                                                                                        5
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
(contd.)
   − First carrier to enter Big-3 alliances – One World; In addition, Kingfisher and Jet are the only private carriers
     currently to have approval for international operations
             y          pp                         p

           − Medium-haul routes connect to hubs of major participants in the alliance (HKG, LHR, SIN); These routes
             also serve large Indian diaspora

           − All short-haul routes to neighboring countries served through cost-effective A320 which increase aircraft
                                         g      g                       g
             utilization

   − Innovative FFP program has attracted over 1.1 million members in 4 years (68% cabin penetration in First)


Kingfisher is India’s most efficient and flexible Airline
   − Consistently rated best on consumer satisfaction across surveys (rated higher than SQ in Asia)

   − Best on-time performance amongst scheduled carriers (82%+ in Jan ‘10)

   − Highest operational reliability of A321 fleet in world and one of the best technical despatch reliability in A320 fleet

   − High aircraft utilization (~12 hrs on Airbus in a non ‘red-eye’ market)

   − Low employee/aircraft ratio at 115; Non-unionized workforce; Outsourced model ensures low fixed costs

   − 25% of Airbus fleet is flexible; can be branded as Kingfisher Class OR Kingfisher Red based on market needs


                                                                                                                               6
Kingfisher offers premium service with an efficient cost
structure in the world’s most attractive aviation market
   Kingfisher is now focused on ensuring sustainable and profitable growth
     − Experienced management team is in place with deep aviation experience

     − Rationalized capacity by > 20% during past 2 years; At the same time order book position will ensure
        lucrative growth to capitalize on demand uptick

     − Steadily increasing Passenger RASK (21% increase from Rs 3.19 to Rs 3.86 over past 6 quarters);
        Several revenue enhancement initiatives identified and initiated, which would further enhance RASK

         − Kingfisher Xpress cargo service, One Stop Connect campaign, code share agreements with key
           global carriers, updated FFP program, Internet Booking Engine, Revenue Management initiatives,
           One World Alliance

     − Aggressive cost reduction plan targeted to reduce costs

         −Rationalizing distribution costs, Reduction in expat pilots, renegotiating E&M vendor agreements,
           renewal of operating leases at 20% discount, additional operational efficiencies (fuel consumption,
           overheads)

     − Balance sheet being restructured to re-phase and reduce debt

     − Appointment of Seabury as advisors to identify further opportunities for efficiency enhancement

     − Additional upside possible through policy initiatives like tax rationalization on fuel


                                                                                                                 7
UB Group – Transparent Holding Structure (as on date)

                       51.8%

  Promoter Group                           UBHL
                                                                                                      Held by    Held by     Total Group
                                                                                                       UBHL     Promoters      Holding
                                                                                                                and Other
                                                                                                                Group Cos.

    Real Estate (UB City)                Investments                  Pegasus License       USL       29.11%     6.65%        35.76%

                                                                                            UBL       12.62%     24.87%       37.49%

                                                                                            KFA       60.58%     5.69%        66.27%

   Spirits                    Beer                 Aviation                    Other Inv    UB        37.18%     3.56%        40.74%
                                                                                            Engg
                                                                                              gg
        35.8%                    12.6%                        60.6%               10.2%     MCF       24.51%     5.94%        30.45%
United Spirits               United                    Kingfisher           Aventis
     Ltd                    Breweries                  Airlines Ltd       Pharma Ltd        Aventis   10.22%        -         10.22%
                               Ltd

        100%                                                                      24.5%
                                  50%
  Whyte &                                                                   Mangalore
  Mackay                    Millennium
                                                                           Chemicals &
                                                                          Fertilizers Ltd
                             Alcobev


                                                                                  37.2%


                                                                         UB Engineering
                                                                              Ltd

                                                                                                                                       8
UB Group’s Entry into Aviation


  May-05                     Jan-05       31-May-07             • UB Group’s dominance of its core beverage
  KFA – first flight                      KFA buys 26%            business,
                                                                  business gave it unique strengths
                             Apr-05       stake in Air Deccan      – Sharp understanding of the evolving tastes
                                          @ INR150/share              and behavior of the Indian consumer
                             Jul-05
                                                                   – Ability to create premium products with true
                             Oct-05
                                                                      value
                                                                   – NNuanced understanding of operating i a
                                                                              d d t di          f     ti in
   Oct-08                                  21-Jul-08                  highly regulated environment
   India’s largest           Jan-08
                                           Launches plans
   carrier with ~                          for international
   28% market                Apr-08        operations and
                                                                • Aviation offered extra ordinary growth
   share                                   Kingfisher First       potential in an emerging economy like India
                             Jul-08
                                                                   – UB group launched Kingfisher Airlines to
                                                                      leverage on its unique strengths
                             Oct-08


                                                                • Aviation business has been built on three
Jan-10                       Apr-09   1-Sep-08                    core competencies of the group
Kingfisher dominates with             Deccan to be renamed as      – Ability to deliver a unique experience while
                             Jul-09
widest network coverage               Kingfisher Red                  remaining competitive
of about 63 cities
operating over 375 flights   Oct-09                                – Ability to manage scale up
a day within India                                                 – Ability to tightly manage costs
                             Jan-10




                                                                                                                    9
Strong and Highly Experienced Management Team

                                                                                       Chairman &
                                                                                         CEO
                                                                                         Dr. Vijay
                                                                                          Mallya


Operations &                      In-Flight &                        Finance                           Commercial                        IT
Engineering                       Services                           A Raghunathan                     Manoj Chacko                      Sourav Sinha
Hitesh Patel                      Rajesh Verma                       CFO                               EVP                               CIO
EVP                               EVP


•   Currently leading             •   Rajesh heads Guest             •   Mr. A Raghunathan is a        •   Manoj has over 18 years       •    Sourav currently heads
    operations and                    Services, In Flight                qualified Chartered               of experience in Indian and        Information technology at
    engineering at Kingfisher         Services, Airports and             Accountant with over three        international airlines and         KFA and has over 17
    Airlines, Hitesh has over         Security functions at              decades of work                   travel services. He                years of work experience
    27 years of work                  Kingfisher Airlines and has        experience in finance and         currently heads the                with airline systems and
    experience in the Airline         rich experience in the             accounts. Before taking           Commercial function at             technology. Prior to joining
    industry. Prior to joining        Airline and Hospitality            over as the CFO of                Kingfisher airlines and is         Kingfisher, he spent 10
    KFA, Hitesh managed the           industries. Prior to KFA, he       Kingfisher Airlines, Mr. A        responsible for the Sales,         years with TCS and was
    line and base maintenance         worked with Jet Airways            Raghunathan worked in             Revenue Management,                the head of IT department
    operations at JetBlue             for over 10 years. Rajesh          senior finance positions in       Network Planning,                  at Qatar Airways
    Airways in United States
          y                           has also worked with the           the liquor business of UB
                                                                               q                                              y y
                                                                                                           Alliances and Loyalty
    as a Director for over 6          ITC-Welcome Group                  group for 26 years. He is         functions. Prior to joining
    years. Hitesh enjoys the                                             responsible for Finance,          Kingfisher, he has worked
    record of having                                                     Accounts, Legal,                  with American Express
    maintained the best fleet                                            Secretarial, Purchase &           (Travel services division)
    with the highest dispatch                                            Administration                    and Emirates
    reliability of Airbus A320s
    world-wide




                                                                                                                                                                        10
Strong and Highly Experienced Management Team (contd.)

                                                                                      Chairman &
                                                                                        CEO
                                                                                        Dr. Vijay
                                                                                         Mallya


Corporate                          Human Resources                 Marketing                         Quality & Guest                   Security
Development &                      Rubi Arya                       Ravikant Sabnavis                 Commitment                        Maj. Leslie Missal
Planning                           VP                              VP                                Gaurav Rathore                    AVP
Amit Agarwal
A it A     l                                                                                         AVP
Sr. VP

•   Amit has recently joined       •   Rubi heads the Human        •   Ravikant currently heads      •   Gaurav is responsible for     •   Major Leslie is the head of
    Kingfisher as Sr. VP –             Resources function at           the Marketing function at         the Quality, Guest                the Security function at
    Corporate Development              Kingfisher Airlines. She        Kingfisher Airlines and           Commitment & Call Centre          Kingfisher Airlines. Prior to
    and Planning. He comes             has over 13 years of            overall has an experience         functions in Kingfisher           Kingfisher Airlines, he was
    with a strong airline              experience spanning             of 18 years in Marketing.         Airlines. Gaurav has over         associated with the UB
    background spanning over           various industries and          He joined the UB group in         15 years experience in the        group since 2003, in the
    17 years with leading              consulting. An MBA in           2007 and was Divisional           aviation industry. Prior to       role of Security Advisor.
    airlines such as American          Human Resources from            Vice President-Marketing          joining Kingfisher, Gaurav        Prior to his stint with the
    Airlines, Continental              India’s premier institute       prior to joining Kingfisher       worked with Jet Airways           UB Group, Major Leslie
    Airlines and Delta Airlines.       XLRI, she was previously        Airlines in September             where he was heading the          served the Indian Army for
    His last role with Delta was       associated with the UB          2009.                             Service Quality Group.
                                                                                                                        y      p           10 years in counter-
                                                                                                                                              y
    Managing Director for RM,          group. Prior to that, she                                                                           insurgency areas, and as a
    Pricing & the Network              worked with                                                                                         Black Cat Commando for 3
    Group.                             PricewaterhouseCoopers                                                                              years.
                                       in their Human Capital
                                       Solutions group .




                                                                                                                                                                     11
A Premier Product for the Indian Flyer with a Low Cost
Focus

Strong Kingfisher Brand         High brand salience & preference in the minds of Indian consumer


                                Costs more aligned towards low cost model
                                C
No Legacy Issues (Unions etc)
                                Allow high level of operational flexibility


Diversified Network             Well spread on business and leisure routes


Monopoly Destinations           Highest exclusive stations amongst private carriers


High Service Quality Levels     Premium business class product, well trained young staff

                                Well positioned to capitalize on the demand uptick
                                Segmented customer base targeted effectively through three sub brands “Kingfisher
Balanced & Flexible Aircraft
                                First”, “Kingfisher Class” and “Kingfisher Red”
Configuration
                                Flexibility to deploy same aircrafts across Kingfisher Class and Kingfisher Red based
                                on need

Outsourced Ground Handling      Protection against policy change


                                More than 1 million members; superior features like faster tier upgrade, non-air reward
Unique Frequent Flyer Program
                                shop, family club program encouraging customer stickiness

                                                                                                                        12
Widely Recognized for Brand Strength and World Class
Service


   Asia Pacific’s “Top Airline Brand” in a survey conducted by TNS on 'Asia Pacific's Top 1,000 Brands' for 2008
   (2007 – SQ)


   Voted India’s No. 1 airline in customer responsiveness in an independent survey


   Voted India’s No 1 airline in customer satisfaction in an independent survey conducted by India’s largest
         India s No.                                                                         India s
   business magazine


   Rated the ‘Best Airline in Central Asia’ at the SKYTRAX World Airline Awards in 2009


   Economic Travel award for ‘India's top rated Domestic Airline- Full Service’ for Kingfisher Airlines and ‘India's top
   rated Domestic Airline- Low Cost’ for Kingfisher Red (2009)


   ‘India’s favorite airline’ as per recent HT-MaRS consumer survey (2009)


   Kingfisher Airlines’ frequent flyer program, King Club received 2 Freddie Awards for Best Bonus Promotion and
   Best Customer Service in 2009




                                                                                                                           13
“What Makes Kingfisher India’s Favorite Airline?”
The Hindustan Times- MaRS Consumer Satisfaction Survey” rated Kingfisher as India’s Favorite Airline


    Overall Rating of Airlines Operators (1)
    Aggregating Their Flying Experiences on All Airlines, Indian Flyers Gave a
    Satisfaction Rating of 794 out of 1,000
                                                                                             “ Kingfisher’s valets (porters and loaders) make a great
                                                                                             difference for guests. Kingfisher does a little extra, which
        Kingfisher                                                                     794
                                                                                             passengers like. It is also seen as a glamorous airline and
                                                                                             people do like that, too. Then, of course, it serves excellent on-
                                                                                             board cuisine” - Ajay Prakash, CEO of Mumbai-based Nomad
                                                                                                                j y          ,
       Jet Ai
       J t Airways                                                               786
                                                                                             Travels


         Spice Jet                                                        773
                                                                                             “The inquisitiveness about Mallya and his lifestyle draws a
                                                                                             sizeable number of flyers to Kingfisher. Given an option, I prefer
            Indigo                                                  761                      Kingfisher. It is much better value for money”
                                                                                             Ankur Bhatia, MD, Amadeus India, the country’s largest online
                                                                                             reservation system
            Go Air                                           752



           Jet Lite                                  745                                     “Kingfisher is the best due to its competitive fares and hygienic
                                                                                             washrooms. Their service attitude makes all the difference. I
                                                                                             will prefer Kingfisher even if the fare is 5 per cent more.”
          Air India                            736                                           Rajesh Verma, Mumbai-based exporter


                      700        720          740             760         780          800

    Notes
    (1) Higher scores indicate greater satisfaction levels
                                                                                                                                                                  14
Differentiated Strategy Offers Best-in-Class Value




                                                                                 • Only low cost airline to provide
                   • Only domestic airline to provide        Complimentary
                                                                                   complimentary meals including
Gourmet Cuisine      Gourmet menus created by a team of      Hot & Filling On-
                                                                                   breakfast, lunch, snacks and dinner
                     renowned Chefs                          Flight Meals
                                                                                   depending on flight timings



                   • Our on-board reading material is a
                     mix of International and Domestic,
                                                                                 • Selection of Indian publications such
                     Business, Fashion and Leisure
                                                                                   as Cine Blitz, Times of India,
In-Flight            Magazines                               In-Flight Reading
                                                                                   Economic Times and local
Reading Material   • The newspaper selection ranges from     Material
                                                                                   newspapers as on board reading
                     The International Herald Tribune and
                                                                                   material
                     The UK Times to ethnic language
                     publications



                   • Kingfisher First lounge on board is
Kingfisher                                                                       • Only low cost airline in India to offer
                     staffed by professionally trained       Frequent Flier
Lounge in the
     g                                                                             Frequent Flier Privileges
                     Bartenders offering Signature           Privileges
Air                                                                              • Reward system linked to King Club
                     Cocktails in a luxurious setting



                   • Kingfisher First Amenities (Perfumes,                       • A judicious mix of customer service
                     Eau de Toilettes, Moisturisers, Lip                           and basic comforts provided at low
In Flight
In-Flight Guest                                              Efficient Service
                     Balms and t il d Sl
                     B l      d tailored Sleeper S it )
                                                 Suits)                            costt
Amenities                                                    at Low Cost
                     exclusively designed by Salvatore                           • Delivers a delightful experience to the
                     Ferragamo                                                     cost conscious yet discerning traveler


                                                                                                                             15
Partnerships & Frequent Flyer Program


                         • More than 88 bilateral and unilateral interline partners across the world
                         • Focused on attaining code shares
Partnerships
                         • Only Indian private carrier slated to join a global Alliance- One World, which is expected to further enhance
                           revenue and streamline costs




                         • Huge member base in just 4 years of launch (~1.16 million members growing at 46% YoY)
                         • Awarded Two top honors at Freddie Awards 2008 (Best Bonus promotions , Best Customer Service)
Frequent Flyer Program   • One-of-its kind benefits like family club and non-air rewards
                         • Very high cabin penetration levels indicating affinity to the product (Kingfisher First penetration ~68%)
                                                                                                                                68%)
                         • Significant ancillary revenue generation through 57 partners across 10 verticals ( Banking, Hotel, Retail)




                         • Launch of an auto-sweep co brand credit card (current and new partner) expected by Q2 FY11
New Developments and     • Launch of debit co-brand card expected by Q4FY11
way forward              • Extension of King Miles as a preferred loyalty currency by increasing width of partners
                         • Increased CRM based analytics and campaigns




                                                                                                                                           16
One World Alliance
 About One World


                                                                                                   One World serves 800 airports in 150 countries. It
    World’s most profitable global alliance, bringing
                                                                                                     operates 9,000 daily flights, carrying 340 mn
 together the leading airline carriers American Airlines
                              carriers-          Airlines,
                                                                                                   passengers annually, on a combined fleet of 2,500
    British Airways, Cathay Pacific, Qantas, Finnair
                                                                                                                        aircraft




                                                                                                 Only alliance with member airlines based in every
   Voted the World’s Leading Airline Alliance for the
                                                                                               continent and with members based in South America,
 seventh year running in the 2009 World Travel Awards
                                                                                                          Australia and Asia’s Middle East




 Key Benefits for Kingfisher


      Access to market share and network without significant addition of financial investments


      Access to landing/parking slots and gates that are typically leased to the larger airlines

      Significantly enhance customer proposition
            –        Top-tier qualifying miles
            –        Top-tier recognition
            –        Global lounge access

      Provide further opportunities for cost savings and access to management best practices

                                                                                                                                                        17
Powerful Marketing Efforts Drive the Kingfisher Brand
Strength




Movie Associations
and in - Film
Branding




Events

                     Cabin Crew with Delhi CM   Events: Women’s Conference   Kingfisher Cabin Crew
                     at Delhi Marathon          with Cherie Blair            at the TiE Summit




Outdoor Branding




                                                                                                     18
Significant Marketing Synergies from Parent Group
Branding
                             Leveraging Group Marketing Assets

            Formula 1 Car Racing Team            Kingfisher East Bengal Football Club




        Royal Challengers IPL Cricket Team




                                                  Kingfisher Frequent Flyer Program




                                                                                        19
Extensive Network Providing the Widest Domestic Reach

                      66 aircraft
                                          Market Share Evolution
                      70 destinations     %
                      394 flights a day   100
                                                            4                         2
                                                            4       1
                                                                                     15


                                          75                27                       12

                                                                                      5

                                                            11                                    AI
                                                                                      18
                                          50
                                                                                       7

                                                            36
                                                                                      18          JA
                                          25


                                                            12                        22          KFA
                                                            5
                                           0
                                                       FY 2005-06                January 2010
                                                 KFA                Air Deccan     Jet Airways
                                                 Jet Lite           Air India      Alliance Air
                                                 Go Air             Spice Jet      Indigo
                                                 Paramount

                                                Source: DGCA                                       20
Performing well on operating parameters

                                        Key Operational Analysis                                         KFA
                                        Current Fleet (Dec’09)                                            61
                                        Average Fleet Age (yrs)                                           3.0
                                        Employees per Aircraft                                           115*
                                        Market Share (Jan’10)                                           22.2%
                                        Average Seat Factor (Apr-Dec’09)                                70.2%
                                        RASK (Apr-Dec’09)                                                3.58
                                        CASK (Apr-Dec’09)                                                3.88
                                        Unionized                                                         No

                                        Legacy Govt. Ownership                                            No

                                        Customer Satisfaction                                        Skytrax-5 star




Notes
(1) All metrics are for domestic operations only
(2) Market Share is basis DGCA report for Jan ‘2010
                                                 2010
(3) RASK is Passenger Revenue per ASK; CASK is EBITDA cost per ASK
(4) ASKMs are basis the DCGA monthly reports
(5) * Employees/AC numbers are for Domestic + International ops, based on Q3 FY10 declared numbers

Source: DGCA and Published financials
                                                                                                                      21
Uniquely Flexible Fleet to Aid Market Based Deployment


Current Fleet Description                                          Projected Delivery Schedule

 Fleet Type                              # Aircraft                 Fleet Type     # A320     # A330        # A350/380   Total

 Airbus 319                                  3                      2011              -          -              -          0

 Airbus 320                                 23                      2012              6          4              -          10

 Airbus 321                                  8                      2013              9          3              -          12

 Airbus 330                                  5                      2014              7          4              2          13

 ATR 72                                     25                      2015              8          4              6          18

 ATR 42                                      2                      2016              12         0              2          14

 Total                                      66                      Total             42         15            10          67

• Fleet Strategy

    – Airbus A 320 fleet in multiple configurations ( Single & Dual ) to aid a “map to market” capability

    – ATR fleet to leverage growing underserved & underdeveloped markets

    – Competitive A 330 aircraft designed with unique KF specs to create the “best product in the sky” for international
                                                                              best                sky
         medium & long haul operations


                                                                                                                                 22
Leverage Strengths in Engineering & Maintenance


                         • ISO certification- twice a year audit done by BSI Management system, India, a subsidiary
Key Industry Standard
                           of British Standards Institute
Certifications
                         • IOSA certification- 3 Audits (KF standalone, DN standalone, KF & DN combined)


Fleet Management
                         • Self management of entire NSOP fleet – B727 / HS125 / Helicopter EC 155
Capabilities for
                         • Total care support to Reliance ACJ (VVIP Aircraft)
Specialized Purposes

                         • First organization to receive approval under CAR 145
High Operational
                         • Highest operational reliability of A321 fleet in world fleet & one of the best technical
                             g       p                   y
Reliability and Safety
                           dispatch reliability in A320 family fleet
Management
                         • Safety management system is built into E & M policies through MOE & QMS

                         • Approvals obtained from Civil Aviation Authority of Singapore (CAAS), Qatar Civil Aviation
Foreign Regulatory
     g    g      y
                           Authority (QCAA) Civil Aviation Authority of Srilanka (CAASL)
                                     (QCAA),
Approvals
                         • Approvals in process: General Civil Aviation Authority (GCAA-UAE), EASA


Third Party Handling
Support at Indian
Airports


                                                                                                                        23
Section 2

India Aviation Market




                        24
Most Attractive Aviation Market in the World

                                                                       …Aviation traffic in India
 Historical domestic passenger                                                                                           …Enabling conditions would
                                                                         amongst lowest in
         CAGR of 20%...                                                                                                   ensure continued growth
                                                                         BRIC countries…

       Growth of Indian Aviation Industry                             Aviation Traffic Penetration in BRIC               • Economy expected to
                                                                                   Countries
                                                                                                                           continue to grow at 7% – 9%
50 0
50.0              CAGR of 20% since FY 2004                      25
                                            44.4          45.1              23                                           • Ministry of Civil Aviation
                                                                                                                           envisages creating
                                                   39.4
40.0
                                35.8
                                                                 20                                                        infrastructure to handle 280
                                                                                                                           MM passengers by 2020
30.0                                                             15
                        25.2                                                                   13
                                                                                                                         • Indian Middle Class to reach
20.0
               19.4                                                                                                        50% of India’s population at
        15.7                                                     10
                                                                                                                           600 MM by 2025
10.0
                                                                 5                                                   4



 0.0
                                                                 0
       Mar-04 Mar-05 Mar-06 Mar-07 Mar-08 Mar-09 Mar-10E
                                                                           Brazil            China               India
         Annual domestic pax traffic (Mn)
                                                                         No. of domestic passengers per 100 people




                           KPMG expects India’s air traffic to grow 2 – 3 times by 2012



 Source: KPMG, MOCA, CAPA, McKinsey Global Institute                                                                                                      25
Highest Growth Aviation Market in the World




                                                                                       CIS
                                                       Europe                         8.7%
                                                        7.9%
                                                        7 9%
            North America
               10.5%
                                                   Middle East
                                                                            11.5%
                                                                            11 5%
                                                      7.2%
                                                            Africa                               Asia-Pacific
                                                            8.3%                                    7.4%

                            India                               World
                                                  20-year                              20-year
                            2007 2016 2017 2026
                            2007-2016 2017-2026                 2007 2016 2017 2026
                                                                2007-2016 2017-2026
                                                  growth                               growth
                              9.7%      6.4%       8.0%              5.4%   4.4%        4.9%
Source : Airbus Estimates
                                                                                                                26
Massive Infrastructure Investments Supports Growth


Massive Airport Investments                        Non-Metro Airports Identified for Upgrade and
• Over next 5 years, Airports Authority of India   Modernisation
  has planned an investment of US$3.1 Bn
Government policy support for Infrastructure
                                                                              Jammu
• 100% FDI under automatic route is permissible                 Amritsar
                                                                                      Chandigarh
  for green field airports                                                                Dehradun



• Private developers allowed setting up of                               Jaipur            Agra        Lucknow
                                                                                                                                   Guwahati
                                                                                                                                              Dimapur


  captive airstrips and general airports 150 km.               Udaipur
                                                                                              Varanasi                   Patna

                                                                                      Bhopal                                Agartala           Imphal
  away from an existing airport                       Ahmadabad
                                                                             Indore
                                                                                                    Khajuraho
                                                     Rajkot                                                     Ranchi
                                                                       Vadodara
• 100% tax exemption for airport projects for a                                   Nagpur               Raipur
  period of 10 years                                          Aurangabad                          Bhubaneswar
                                                                            Pune                     Vizag
• The Government is also planning to develop
  around 300 unused airstrips                                               Goa

                                                                                  Mangalore
                                                                                                                                 Port Blair
                                                                          Coimbatore
                                                              Agatti                     Trichy
                                                                                        Madurai
                                                                       Trivandrum



                                                        Land Constrained Airports                 Unconstrained Airports


                                                   Source : CAPA
                                                                                                                                                        27
Move Towards a Rational Supply Environment


Avg. Monthly Seats Offered
                                                                                      Seats Offered
Industry (MM)                                                                         Industry (MM)         H-o-H
                                                                                                            HoH∆

6.5                                                                                   2H 2008                  4%
                                                                                      1H 2009                (16%)
                                                  6.1
                                      6.0                                             2H 2009                  3%
6.0
60                                          5.9
           5.8

                                                        5.6
                        5.5                                   5.5
5.5                                                                                                          5.4
                                                                                         5.3
                                                                          5.2                         5.2
                                                        5.4
                                                        54
          3
        5.3                                                   5.3                                              5.3
                                                  5.2               5.1         4.9                   4.9
5.0                                                                                      5.1
                                      5.0   5.0

                                                                                4.8
4.5
45                      4.6



4.0
           Jan          Feb          Mar    Apr   May   Jun   Jul    Aug        Sep      Oct          Nov     Dec
              CY08                  CY09


Source : MOCA Website, PIB press releases
                                                                                                                     28
Government Policies Present Upside…


• Expected change in Government policies & in macro-economic environment would result in
  lower operating costs for the industry

  − ‘Declared Goods’ status for ATF would result in lower uniform taxation of 4% on fuel

  − Escalation of airport costs at p
                     p             private airports expected to be charged as UDF from consumers. No
                                              p       p                g

    escalation foreseen for AAI airports, given the recent hikes in 2009

  − Removal of expat pilots by July 2011 as per Government guidelines across Industry




                                                                                                       29
…And There Is Reason to be Optimistic
The big three players– Kingfisher Airlines (23%), Jet Airways + JetLite (25%) and Air India (18%) are
critical to the Indian economy (4)



  • $14bn + aviation industry is similar in size to Indian railways ($18bn)

  • Creates substantial impact on other allied industries – Tourism, Hospitality, Banking
     – 4.5% of global GDP is attributed to the air transport component of civil aviation (1)
     – Impact on indirect industry is estimated at 1 1 5 times size of aviation industry (2)
                                                   1-1.5

  • Improved connectivity results in higher GDP growth
     – $100 spent on air transport produces benefits worth $325 for the economy (1)
     – Improves economic productivity of passengers (estimated at 50% of ticket prices) (3)

  • Creates significant employment potential
     – Direct ~ 100,000
     – Indirect ~ 6 times (1)




  Notes
  1) Naresh Chandra Committee Report
  2) Port Authority report on New York aviation market
  3) IATA report
  4) YTD FY10 market share
                                                                                                        30
Indian Aviation – The Way Forward



                     • The economy continues to show signs of recovery with GDP g
                                 y                     g             y          growth estimates climbing back
                                                                                                        g
                       over 7%
Favourable
                     • Passenger traffic has firmed up in Q4 and is expected to grow by > 15% in the coming year
Economic Outlook
                       as per CAPA estimates
                     • Premium traffic has also seen a comeback and growth is expected to continue




                     • Industry capacity is more aligned to demand after a series of sharp cuts in the early 2009,
Better Demand-
                       and capacity induction in the current year is expected to be <10 % as per CAPA estimates
Supply Match
   pp y
                     • Yi ld i
                       Yield improvements witnessed i Q3 are expected to continue given the narrowing of the
                                            i      d in             d        i     i     h        i    f h
Should Improve
                       demand supply gap. CAPA expects domestic yields to improve by 5-7% in 2010-11 and as
Yields
                       high as 10% in Q3 of next year




                     • Rational pricing is expected from industry, going forward
Pricing and Policy
                     • Government is re-evaluating policies which might benefit industry – ATF taxation, FDI
Matters
                       norms, RDB guidelines
                            ,     g




                                                                                                                     31
Section 3

Recent Performance and Continued Initiatives




                                               32
Kingfisher Has Actively Rationalized and Restructured
  Capacity…

KFA Capacity Trend

                                                                                     Second round of capacity
                                                                                     rationalization to balance
                                                                                     demand supply




           First mover to rationalize
           industry capacity




                                                                                              Shift of capacity towards KFR to
                                                                                              address the tough market requirements




• KFA decreased capacity by 25% in the domestic market in Summer 2008 to rationalize industry capacity
• Capacity was further rationalized by 13% in June 2009 to balance demand and supply in a tough economic environment
• KFR contribution to total capacity increased from 40% to 65% to address the market requirements

                                                                                                                                      33
…And Has a Well Calibrated Plan for its International
Operations…


KFA adopted a cautious approach to international operations due to the prevailing economic
conditions:

    – Did not initiate Ultra-long haul A340 operations - sold out the Aircrafts

    – C ti
      Cautiously d l
               l deployed th A330 t LHR SIN and HKG markets to build operations i t k
                         d the A330s to LHR,          d           k t t b ild          ti   into key
      markets from India, along with potential alliances with other global carriers - a step towards joining
      a global alliance

    – Have identified lucrative short-haul markets - BKK DXB, CMB, KTM & DAC - and deployed
                                short haul           BKK, DXB CMB
      narrow body capacity of existing aircraft to enhance utilization

    – Future capacity deployment plans include increase of frequency to these destinations by further
      exploiting narrow body fleet

    – Currently KFA has an option to purchase 4 A 330s every year from 2012, the decision for which
      would be taken closer to date, given the operating environment




                                                                                                           34
…Which is Improving Operating Performance


Improvement in Overall Seat   Uptick in KFA’s Domestic      Rising Yields as Seen in
Factors of KFA                Revenue (RASK-Fuel CASK)
                                        (              )    KFA’s Domestic ATV
%                             RASK (in Rs.)                 KFA ATV Trend – ATV (INR)
85                            3.5
                                                            7,000


                              3.0
80

                                                            6,000
                              2.5
75

                              2.0

70                                                          5,000
                                                            5 000
                              1.5

65
                              1.0
                                                            4,000

60                            0.5


55                            0.0                           3,000




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                                      2008–09     2009–10
        SF                                                          KFC    KFR          Total


                                                                                                35
Improvement Reflected in Y-o-Y Results…


                                        Apr 09 - Dec 09    Apr 08 - Dec 08
                                                (Rs. Cr)           (Rs. Cr)   Variance %
INCOME
Operating Revenue                                 3,776              4,168          -9%
Non Operating Revenues                               43                 16        +169%
Total Revenues                                    3,819              4,184          -9%
EXPENDITURE
Employee Remuneration & Benefits                    531                620         -14%
Aircraft Fuel Expenses                            1,319              2,267         -42%
Other Operating Expenses                          1,484              1,739         -15%
EBITDAR                                             485              (442)
Aircraft Lease Rentals                              840                900          -7%
Total Operating Expenditure                       4,175              5,526         -25%
EBITDA                                            (355)            (1,342)
Depreciation                                        156                125         +25%
Interest                                            818                529         +55%
Total Expenditure                                 5,149              6,180         -17%
Loss before exceptional items and Tax              1,29              1,996         -33%
Exceptional Item                                    300              (459)
Provision for taxation                            (554)              (482)
PROFIT / (LOSS) AFTER TAXATION                  (1,075)            (1,055)          +2%


                                                                                      36
With This Stringent Cost Focus, Kingfisher Has Emerged as
  the Lowest Cost FSC in the Current Year


                        Cost Comparison (Apr-Dec FY10)
                                                                                                       KF
                        Cost Details
                                                                                     Rs. Cr                  Adjusted CASK (1)

                        Fuel Cost                                                    1,102                            1.24
                        Non-Fuel Cost                                                1,920                            2.08
                            Employee
                            Emplo ee                                                  472                            0 48 (1)
                                                                                                                     0.48
                            S&D                                                       408                             0.46
                            Other                                                    1,041                           1.14 (1)
                        EBITDAR Cost                                                 3,021                            3.32
                        Lease Cost                                                    665                            0.68
                                                                                                                     0 68 (1)
                        EBITDA Costs                                                 3,441                            3.72
                        Depreciation/Amortization                                     156
                        EBIT Costs                                                   3,598                            3.88
                        ASKM (Mn)                                                    8,860
                                                                                     8 860                          9,760
                                                                                                                    9 760 (1)
                        ASL                                                           803
                        Seats/Flight                                                  110




Notes
Costs include domestic operations, and include reversals undertaken in respective time periods
(1) Adjusted CASK refers to estimated CASK at higher capacity for full fleet operations for Apr-Dec FY10 ( assuming no grounding of aircrafts)

                                                                                                                                                 37
Kingfisher’s Multi Pronged Cost Reduction Initiatives Are
Expected to Further Reduce its Costs


                                                      Reduced Costs in 2010-11


                    • Focus on reviewing distribution channels and costs to reduce S&D costs to 8% of revenue
Rationalizing
Distribution          – New IBE geared towards increasing website sales
Channels


                    • Overall S&D cost and achieving a cost of < $4 per RPB, by restructuring CRS/GDS contracts and increasing direct web
                      share
Renegotiating       • Additional fuel discounts
Vendor Agreements   • E&M costs with new vendor (Air France)
                    • In-flight & Catering costs through change in menu and additional volume discounts
                    • Renewal of operating leases at 20% discount to existing lease


                    • Reduce Rentals, costs of Transportation and local Conveyance, Communication
Control
Discretionary         − Consolidate and optimize space (warehouses, offices, call centers)
Spend                 − Increase effectiveness of spends and increase barters to reduce Marketing costs


                    • Reductions in employee cost through sizing manpower with capacity
Head Count          • Replacement of high cost expat pilots in narrow body fleet
Rationalization
                    • Reduction in excess AMEs/ ATR expat


                    • Reduce fuel consumption to less than 3,000 Ltr/BH for A320 and 750 Ltr/BH for ATR operations through targeted reviews
                                        p                   ,                                            p              g     g
Operational         • Target E&M spend reduction (in-house C-checks, controlled redelivery)
Efficiency


                                                                                                                                            38
Summary of Seabury’s Mandate and Plan


Focus areas for Seabury include


• Draft 5 year business plan basis current operating dynamics


• Review all areas of operations


• Review fuel consumption process


• Implement leading practices in revenue management


• Review and help restructure Sabre contracts


• Review network strategy with focus on profitability


• Benchmark aircraft lease rentals and maintenance reserves to the best


• Evaluate profitability of ATR fleet

                                                                          39
Further Market Share Opportunities


• Enhancement of day return product across key primary and secondary sectors

• Incremental passenger connections generated through launch of ‘One Stop Connect’
  campaign

• Increased presence thro gh e pansion of inter line agreements and e al ation of global
                     through expansion inter-line                   evaluation
  alliances

• Increased ancillary revenues through launch of cargo operations (Kingfisher Xpress)

• Strengthened loyalty through enhanced FFP program

• New Internet booking engine driving greater consumer traffic towards online bookings

• Leverage international POS to stimulate demand in key South East Asian markets




                                                                                           40

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kingfisher airlines investor ppt

  • 1. Kingfisher Airlines March 2010
  • 2. Table of Contents • Section 1: Kingfisher Airlines Overview • Section 2: India Aviation Market • Section 3: Recent Performance and Continued Initiatives 2
  • 4. Kingfisher offers premium service with an efficient cost structure in the world’s most attractive aviation market Indian aviation market is on a recovery path and is poised for long-term accelerated growth − Recovery in the market is underway (14% load factor growth, 11% yield growth, 30% pax traffic growth) − Aviation is poised for secular growth of 15-20% (GDP growth at 8-9% Aviation growth 2x, 4 trips/100 people) 15 20% 8 9%, 2x − Irrational exuberance of capacity addition witnessed in the past is unlikely to recur (Air India likely to rationalize capacity by 30%, All other airlines expected to add only 10-15 planes in next year on base of 260) − Enabling conditions are improving; Significant upgradation in infrastructure of airports Indian market is unique; Transplanting global models in India has rarely worked − Indian geography makes airline travel indispensable; Emerging demographic profile requires equal focus on metro and Tier-2 cities; Higher growth likely inTier-2 cities which are typically located in 500-600km from key metros − After years of deprivation, Indian consumers are moving towards conspicuous consumption; deep-rooted class conscious mindset − Large proportion of consumers continue to be ‘indirect’ purchasers; leisure traffic is limited − No cost advantage for LCC operators (No separate airports, same personnel costs, low ancillary revenue, limited online booking) − Indian markets is more suited for short and medium-haul international routes at current fuel prices − Slot constraints in metro airports create entry barriers for new players 4
  • 5. Kingfisher offers premium service with an efficient cost structure in the world’s most attractive aviation market Kingfisher offers a unique model which serves all Indian consumer segments & positions KFA to capture all growth opportunities in India − Airbus and ATR fleet provides unique advantage to capture growth in metro, Tier-2 cities and international market − Premium offering covering all consumer segments (Only Indian airline with 5-star rating) − KF First for high end business & premium consumers (valet service, gourmet cuisine, stand-up bar & lounge) − Kingfisher Class for business consumers (IFE, superior service) − Kingfisher Red for value-conscious (Food on Board, Lounge access, FFP) − Cost - competitiveness to ensure premium services are offered at value price points − Cost difference with LCC would be limited to Food-on Board ($1.5) and GDS costs ($5) Kingfisher has developed unique advantage over its competitors − Best ‘lifestyle’ brand in the country supported by multiple UB group properties (e.g. Beer, Force India, IPL); 50 years of serving the Indian market provides unique consumer insights − Largest Indian domestic carrier by market share; widest domestic network connectivity (~ 400 daily flights) to leverage growth across all segments (Highest frequencies in key metros; Maximum day-return products; 29 exclusive city pairs; 400+ connections) l i it i ti ) (contd.) 5
  • 6. Kingfisher offers premium service with an efficient cost structure in the world’s most attractive aviation market (contd.) − First carrier to enter Big-3 alliances – One World; In addition, Kingfisher and Jet are the only private carriers currently to have approval for international operations y pp p − Medium-haul routes connect to hubs of major participants in the alliance (HKG, LHR, SIN); These routes also serve large Indian diaspora − All short-haul routes to neighboring countries served through cost-effective A320 which increase aircraft g g g utilization − Innovative FFP program has attracted over 1.1 million members in 4 years (68% cabin penetration in First) Kingfisher is India’s most efficient and flexible Airline − Consistently rated best on consumer satisfaction across surveys (rated higher than SQ in Asia) − Best on-time performance amongst scheduled carriers (82%+ in Jan ‘10) − Highest operational reliability of A321 fleet in world and one of the best technical despatch reliability in A320 fleet − High aircraft utilization (~12 hrs on Airbus in a non ‘red-eye’ market) − Low employee/aircraft ratio at 115; Non-unionized workforce; Outsourced model ensures low fixed costs − 25% of Airbus fleet is flexible; can be branded as Kingfisher Class OR Kingfisher Red based on market needs 6
  • 7. Kingfisher offers premium service with an efficient cost structure in the world’s most attractive aviation market Kingfisher is now focused on ensuring sustainable and profitable growth − Experienced management team is in place with deep aviation experience − Rationalized capacity by > 20% during past 2 years; At the same time order book position will ensure lucrative growth to capitalize on demand uptick − Steadily increasing Passenger RASK (21% increase from Rs 3.19 to Rs 3.86 over past 6 quarters); Several revenue enhancement initiatives identified and initiated, which would further enhance RASK − Kingfisher Xpress cargo service, One Stop Connect campaign, code share agreements with key global carriers, updated FFP program, Internet Booking Engine, Revenue Management initiatives, One World Alliance − Aggressive cost reduction plan targeted to reduce costs −Rationalizing distribution costs, Reduction in expat pilots, renegotiating E&M vendor agreements, renewal of operating leases at 20% discount, additional operational efficiencies (fuel consumption, overheads) − Balance sheet being restructured to re-phase and reduce debt − Appointment of Seabury as advisors to identify further opportunities for efficiency enhancement − Additional upside possible through policy initiatives like tax rationalization on fuel 7
  • 8. UB Group – Transparent Holding Structure (as on date) 51.8% Promoter Group UBHL Held by Held by Total Group UBHL Promoters Holding and Other Group Cos. Real Estate (UB City) Investments Pegasus License USL 29.11% 6.65% 35.76% UBL 12.62% 24.87% 37.49% KFA 60.58% 5.69% 66.27% Spirits Beer Aviation Other Inv UB 37.18% 3.56% 40.74% Engg gg 35.8% 12.6% 60.6% 10.2% MCF 24.51% 5.94% 30.45% United Spirits United Kingfisher Aventis Ltd Breweries Airlines Ltd Pharma Ltd Aventis 10.22% - 10.22% Ltd 100% 24.5% 50% Whyte & Mangalore Mackay Millennium Chemicals & Fertilizers Ltd Alcobev 37.2% UB Engineering Ltd 8
  • 9. UB Group’s Entry into Aviation May-05 Jan-05 31-May-07 • UB Group’s dominance of its core beverage KFA – first flight KFA buys 26% business, business gave it unique strengths Apr-05 stake in Air Deccan – Sharp understanding of the evolving tastes @ INR150/share and behavior of the Indian consumer Jul-05 – Ability to create premium products with true Oct-05 value – NNuanced understanding of operating i a d d t di f ti in Oct-08 21-Jul-08 highly regulated environment India’s largest Jan-08 Launches plans carrier with ~ for international 28% market Apr-08 operations and • Aviation offered extra ordinary growth share Kingfisher First potential in an emerging economy like India Jul-08 – UB group launched Kingfisher Airlines to leverage on its unique strengths Oct-08 • Aviation business has been built on three Jan-10 Apr-09 1-Sep-08 core competencies of the group Kingfisher dominates with Deccan to be renamed as – Ability to deliver a unique experience while Jul-09 widest network coverage Kingfisher Red remaining competitive of about 63 cities operating over 375 flights Oct-09 – Ability to manage scale up a day within India – Ability to tightly manage costs Jan-10 9
  • 10. Strong and Highly Experienced Management Team Chairman & CEO Dr. Vijay Mallya Operations & In-Flight & Finance Commercial IT Engineering Services A Raghunathan Manoj Chacko Sourav Sinha Hitesh Patel Rajesh Verma CFO EVP CIO EVP EVP • Currently leading • Rajesh heads Guest • Mr. A Raghunathan is a • Manoj has over 18 years • Sourav currently heads operations and Services, In Flight qualified Chartered of experience in Indian and Information technology at engineering at Kingfisher Services, Airports and Accountant with over three international airlines and KFA and has over 17 Airlines, Hitesh has over Security functions at decades of work travel services. He years of work experience 27 years of work Kingfisher Airlines and has experience in finance and currently heads the with airline systems and experience in the Airline rich experience in the accounts. Before taking Commercial function at technology. Prior to joining industry. Prior to joining Airline and Hospitality over as the CFO of Kingfisher airlines and is Kingfisher, he spent 10 KFA, Hitesh managed the industries. Prior to KFA, he Kingfisher Airlines, Mr. A responsible for the Sales, years with TCS and was line and base maintenance worked with Jet Airways Raghunathan worked in Revenue Management, the head of IT department operations at JetBlue for over 10 years. Rajesh senior finance positions in Network Planning, at Qatar Airways Airways in United States y has also worked with the the liquor business of UB q y y Alliances and Loyalty as a Director for over 6 ITC-Welcome Group group for 26 years. He is functions. Prior to joining years. Hitesh enjoys the responsible for Finance, Kingfisher, he has worked record of having Accounts, Legal, with American Express maintained the best fleet Secretarial, Purchase & (Travel services division) with the highest dispatch Administration and Emirates reliability of Airbus A320s world-wide 10
  • 11. Strong and Highly Experienced Management Team (contd.) Chairman & CEO Dr. Vijay Mallya Corporate Human Resources Marketing Quality & Guest Security Development & Rubi Arya Ravikant Sabnavis Commitment Maj. Leslie Missal Planning VP VP Gaurav Rathore AVP Amit Agarwal A it A l AVP Sr. VP • Amit has recently joined • Rubi heads the Human • Ravikant currently heads • Gaurav is responsible for • Major Leslie is the head of Kingfisher as Sr. VP – Resources function at the Marketing function at the Quality, Guest the Security function at Corporate Development Kingfisher Airlines. She Kingfisher Airlines and Commitment & Call Centre Kingfisher Airlines. Prior to and Planning. He comes has over 13 years of overall has an experience functions in Kingfisher Kingfisher Airlines, he was with a strong airline experience spanning of 18 years in Marketing. Airlines. Gaurav has over associated with the UB background spanning over various industries and He joined the UB group in 15 years experience in the group since 2003, in the 17 years with leading consulting. An MBA in 2007 and was Divisional aviation industry. Prior to role of Security Advisor. airlines such as American Human Resources from Vice President-Marketing joining Kingfisher, Gaurav Prior to his stint with the Airlines, Continental India’s premier institute prior to joining Kingfisher worked with Jet Airways UB Group, Major Leslie Airlines and Delta Airlines. XLRI, she was previously Airlines in September where he was heading the served the Indian Army for His last role with Delta was associated with the UB 2009. Service Quality Group. y p 10 years in counter- y Managing Director for RM, group. Prior to that, she insurgency areas, and as a Pricing & the Network worked with Black Cat Commando for 3 Group. PricewaterhouseCoopers years. in their Human Capital Solutions group . 11
  • 12. A Premier Product for the Indian Flyer with a Low Cost Focus Strong Kingfisher Brand High brand salience & preference in the minds of Indian consumer Costs more aligned towards low cost model C No Legacy Issues (Unions etc) Allow high level of operational flexibility Diversified Network Well spread on business and leisure routes Monopoly Destinations Highest exclusive stations amongst private carriers High Service Quality Levels Premium business class product, well trained young staff Well positioned to capitalize on the demand uptick Segmented customer base targeted effectively through three sub brands “Kingfisher Balanced & Flexible Aircraft First”, “Kingfisher Class” and “Kingfisher Red” Configuration Flexibility to deploy same aircrafts across Kingfisher Class and Kingfisher Red based on need Outsourced Ground Handling Protection against policy change More than 1 million members; superior features like faster tier upgrade, non-air reward Unique Frequent Flyer Program shop, family club program encouraging customer stickiness 12
  • 13. Widely Recognized for Brand Strength and World Class Service Asia Pacific’s “Top Airline Brand” in a survey conducted by TNS on 'Asia Pacific's Top 1,000 Brands' for 2008 (2007 – SQ) Voted India’s No. 1 airline in customer responsiveness in an independent survey Voted India’s No 1 airline in customer satisfaction in an independent survey conducted by India’s largest India s No. India s business magazine Rated the ‘Best Airline in Central Asia’ at the SKYTRAX World Airline Awards in 2009 Economic Travel award for ‘India's top rated Domestic Airline- Full Service’ for Kingfisher Airlines and ‘India's top rated Domestic Airline- Low Cost’ for Kingfisher Red (2009) ‘India’s favorite airline’ as per recent HT-MaRS consumer survey (2009) Kingfisher Airlines’ frequent flyer program, King Club received 2 Freddie Awards for Best Bonus Promotion and Best Customer Service in 2009 13
  • 14. “What Makes Kingfisher India’s Favorite Airline?” The Hindustan Times- MaRS Consumer Satisfaction Survey” rated Kingfisher as India’s Favorite Airline Overall Rating of Airlines Operators (1) Aggregating Their Flying Experiences on All Airlines, Indian Flyers Gave a Satisfaction Rating of 794 out of 1,000 “ Kingfisher’s valets (porters and loaders) make a great difference for guests. Kingfisher does a little extra, which Kingfisher 794 passengers like. It is also seen as a glamorous airline and people do like that, too. Then, of course, it serves excellent on- board cuisine” - Ajay Prakash, CEO of Mumbai-based Nomad j y , Jet Ai J t Airways 786 Travels Spice Jet 773 “The inquisitiveness about Mallya and his lifestyle draws a sizeable number of flyers to Kingfisher. Given an option, I prefer Indigo 761 Kingfisher. It is much better value for money” Ankur Bhatia, MD, Amadeus India, the country’s largest online reservation system Go Air 752 Jet Lite 745 “Kingfisher is the best due to its competitive fares and hygienic washrooms. Their service attitude makes all the difference. I will prefer Kingfisher even if the fare is 5 per cent more.” Air India 736 Rajesh Verma, Mumbai-based exporter 700 720 740 760 780 800 Notes (1) Higher scores indicate greater satisfaction levels 14
  • 15. Differentiated Strategy Offers Best-in-Class Value • Only low cost airline to provide • Only domestic airline to provide Complimentary complimentary meals including Gourmet Cuisine Gourmet menus created by a team of Hot & Filling On- breakfast, lunch, snacks and dinner renowned Chefs Flight Meals depending on flight timings • Our on-board reading material is a mix of International and Domestic, • Selection of Indian publications such Business, Fashion and Leisure as Cine Blitz, Times of India, In-Flight Magazines In-Flight Reading Economic Times and local Reading Material • The newspaper selection ranges from Material newspapers as on board reading The International Herald Tribune and material The UK Times to ethnic language publications • Kingfisher First lounge on board is Kingfisher • Only low cost airline in India to offer staffed by professionally trained Frequent Flier Lounge in the g Frequent Flier Privileges Bartenders offering Signature Privileges Air • Reward system linked to King Club Cocktails in a luxurious setting • Kingfisher First Amenities (Perfumes, • A judicious mix of customer service Eau de Toilettes, Moisturisers, Lip and basic comforts provided at low In Flight In-Flight Guest Efficient Service Balms and t il d Sl B l d tailored Sleeper S it ) Suits) costt Amenities at Low Cost exclusively designed by Salvatore • Delivers a delightful experience to the Ferragamo cost conscious yet discerning traveler 15
  • 16. Partnerships & Frequent Flyer Program • More than 88 bilateral and unilateral interline partners across the world • Focused on attaining code shares Partnerships • Only Indian private carrier slated to join a global Alliance- One World, which is expected to further enhance revenue and streamline costs • Huge member base in just 4 years of launch (~1.16 million members growing at 46% YoY) • Awarded Two top honors at Freddie Awards 2008 (Best Bonus promotions , Best Customer Service) Frequent Flyer Program • One-of-its kind benefits like family club and non-air rewards • Very high cabin penetration levels indicating affinity to the product (Kingfisher First penetration ~68%) 68%) • Significant ancillary revenue generation through 57 partners across 10 verticals ( Banking, Hotel, Retail) • Launch of an auto-sweep co brand credit card (current and new partner) expected by Q2 FY11 New Developments and • Launch of debit co-brand card expected by Q4FY11 way forward • Extension of King Miles as a preferred loyalty currency by increasing width of partners • Increased CRM based analytics and campaigns 16
  • 17. One World Alliance About One World One World serves 800 airports in 150 countries. It World’s most profitable global alliance, bringing operates 9,000 daily flights, carrying 340 mn together the leading airline carriers American Airlines carriers- Airlines, passengers annually, on a combined fleet of 2,500 British Airways, Cathay Pacific, Qantas, Finnair aircraft Only alliance with member airlines based in every Voted the World’s Leading Airline Alliance for the continent and with members based in South America, seventh year running in the 2009 World Travel Awards Australia and Asia’s Middle East Key Benefits for Kingfisher Access to market share and network without significant addition of financial investments Access to landing/parking slots and gates that are typically leased to the larger airlines Significantly enhance customer proposition – Top-tier qualifying miles – Top-tier recognition – Global lounge access Provide further opportunities for cost savings and access to management best practices 17
  • 18. Powerful Marketing Efforts Drive the Kingfisher Brand Strength Movie Associations and in - Film Branding Events Cabin Crew with Delhi CM Events: Women’s Conference Kingfisher Cabin Crew at Delhi Marathon with Cherie Blair at the TiE Summit Outdoor Branding 18
  • 19. Significant Marketing Synergies from Parent Group Branding Leveraging Group Marketing Assets Formula 1 Car Racing Team Kingfisher East Bengal Football Club Royal Challengers IPL Cricket Team Kingfisher Frequent Flyer Program 19
  • 20. Extensive Network Providing the Widest Domestic Reach 66 aircraft Market Share Evolution 70 destinations % 394 flights a day 100 4 2 4 1 15 75 27 12 5 11 AI 18 50 7 36 18 JA 25 12 22 KFA 5 0 FY 2005-06 January 2010 KFA Air Deccan Jet Airways Jet Lite Air India Alliance Air Go Air Spice Jet Indigo Paramount Source: DGCA 20
  • 21. Performing well on operating parameters Key Operational Analysis KFA Current Fleet (Dec’09) 61 Average Fleet Age (yrs) 3.0 Employees per Aircraft 115* Market Share (Jan’10) 22.2% Average Seat Factor (Apr-Dec’09) 70.2% RASK (Apr-Dec’09) 3.58 CASK (Apr-Dec’09) 3.88 Unionized No Legacy Govt. Ownership No Customer Satisfaction Skytrax-5 star Notes (1) All metrics are for domestic operations only (2) Market Share is basis DGCA report for Jan ‘2010 2010 (3) RASK is Passenger Revenue per ASK; CASK is EBITDA cost per ASK (4) ASKMs are basis the DCGA monthly reports (5) * Employees/AC numbers are for Domestic + International ops, based on Q3 FY10 declared numbers Source: DGCA and Published financials 21
  • 22. Uniquely Flexible Fleet to Aid Market Based Deployment Current Fleet Description Projected Delivery Schedule Fleet Type # Aircraft Fleet Type # A320 # A330 # A350/380 Total Airbus 319 3 2011 - - - 0 Airbus 320 23 2012 6 4 - 10 Airbus 321 8 2013 9 3 - 12 Airbus 330 5 2014 7 4 2 13 ATR 72 25 2015 8 4 6 18 ATR 42 2 2016 12 0 2 14 Total 66 Total 42 15 10 67 • Fleet Strategy – Airbus A 320 fleet in multiple configurations ( Single & Dual ) to aid a “map to market” capability – ATR fleet to leverage growing underserved & underdeveloped markets – Competitive A 330 aircraft designed with unique KF specs to create the “best product in the sky” for international best sky medium & long haul operations 22
  • 23. Leverage Strengths in Engineering & Maintenance • ISO certification- twice a year audit done by BSI Management system, India, a subsidiary Key Industry Standard of British Standards Institute Certifications • IOSA certification- 3 Audits (KF standalone, DN standalone, KF & DN combined) Fleet Management • Self management of entire NSOP fleet – B727 / HS125 / Helicopter EC 155 Capabilities for • Total care support to Reliance ACJ (VVIP Aircraft) Specialized Purposes • First organization to receive approval under CAR 145 High Operational • Highest operational reliability of A321 fleet in world fleet & one of the best technical g p y Reliability and Safety dispatch reliability in A320 family fleet Management • Safety management system is built into E & M policies through MOE & QMS • Approvals obtained from Civil Aviation Authority of Singapore (CAAS), Qatar Civil Aviation Foreign Regulatory g g y Authority (QCAA) Civil Aviation Authority of Srilanka (CAASL) (QCAA), Approvals • Approvals in process: General Civil Aviation Authority (GCAA-UAE), EASA Third Party Handling Support at Indian Airports 23
  • 25. Most Attractive Aviation Market in the World …Aviation traffic in India Historical domestic passenger …Enabling conditions would amongst lowest in CAGR of 20%... ensure continued growth BRIC countries… Growth of Indian Aviation Industry Aviation Traffic Penetration in BRIC • Economy expected to Countries continue to grow at 7% – 9% 50 0 50.0 CAGR of 20% since FY 2004 25 44.4 45.1 23 • Ministry of Civil Aviation envisages creating 39.4 40.0 35.8 20 infrastructure to handle 280 MM passengers by 2020 30.0 15 25.2 13 • Indian Middle Class to reach 20.0 19.4 50% of India’s population at 15.7 10 600 MM by 2025 10.0 5 4 0.0 0 Mar-04 Mar-05 Mar-06 Mar-07 Mar-08 Mar-09 Mar-10E Brazil China India Annual domestic pax traffic (Mn) No. of domestic passengers per 100 people KPMG expects India’s air traffic to grow 2 – 3 times by 2012 Source: KPMG, MOCA, CAPA, McKinsey Global Institute 25
  • 26. Highest Growth Aviation Market in the World CIS Europe 8.7% 7.9% 7 9% North America 10.5% Middle East 11.5% 11 5% 7.2% Africa Asia-Pacific 8.3% 7.4% India World 20-year 20-year 2007 2016 2017 2026 2007-2016 2017-2026 2007 2016 2017 2026 2007-2016 2017-2026 growth growth 9.7% 6.4% 8.0% 5.4% 4.4% 4.9% Source : Airbus Estimates 26
  • 27. Massive Infrastructure Investments Supports Growth Massive Airport Investments Non-Metro Airports Identified for Upgrade and • Over next 5 years, Airports Authority of India Modernisation has planned an investment of US$3.1 Bn Government policy support for Infrastructure Jammu • 100% FDI under automatic route is permissible Amritsar Chandigarh for green field airports Dehradun • Private developers allowed setting up of Jaipur Agra Lucknow Guwahati Dimapur captive airstrips and general airports 150 km. Udaipur Varanasi Patna Bhopal Agartala Imphal away from an existing airport Ahmadabad Indore Khajuraho Rajkot Ranchi Vadodara • 100% tax exemption for airport projects for a Nagpur Raipur period of 10 years Aurangabad Bhubaneswar Pune Vizag • The Government is also planning to develop around 300 unused airstrips Goa Mangalore Port Blair Coimbatore Agatti Trichy Madurai Trivandrum Land Constrained Airports Unconstrained Airports Source : CAPA 27
  • 28. Move Towards a Rational Supply Environment Avg. Monthly Seats Offered Seats Offered Industry (MM) Industry (MM) H-o-H HoH∆ 6.5 2H 2008 4% 1H 2009 (16%) 6.1 6.0 2H 2009 3% 6.0 60 5.9 5.8 5.6 5.5 5.5 5.5 5.4 5.3 5.2 5.2 5.4 54 3 5.3 5.3 5.3 5.2 5.1 4.9 4.9 5.0 5.1 5.0 5.0 4.8 4.5 45 4.6 4.0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec CY08 CY09 Source : MOCA Website, PIB press releases 28
  • 29. Government Policies Present Upside… • Expected change in Government policies & in macro-economic environment would result in lower operating costs for the industry − ‘Declared Goods’ status for ATF would result in lower uniform taxation of 4% on fuel − Escalation of airport costs at p p private airports expected to be charged as UDF from consumers. No p p g escalation foreseen for AAI airports, given the recent hikes in 2009 − Removal of expat pilots by July 2011 as per Government guidelines across Industry 29
  • 30. …And There Is Reason to be Optimistic The big three players– Kingfisher Airlines (23%), Jet Airways + JetLite (25%) and Air India (18%) are critical to the Indian economy (4) • $14bn + aviation industry is similar in size to Indian railways ($18bn) • Creates substantial impact on other allied industries – Tourism, Hospitality, Banking – 4.5% of global GDP is attributed to the air transport component of civil aviation (1) – Impact on indirect industry is estimated at 1 1 5 times size of aviation industry (2) 1-1.5 • Improved connectivity results in higher GDP growth – $100 spent on air transport produces benefits worth $325 for the economy (1) – Improves economic productivity of passengers (estimated at 50% of ticket prices) (3) • Creates significant employment potential – Direct ~ 100,000 – Indirect ~ 6 times (1) Notes 1) Naresh Chandra Committee Report 2) Port Authority report on New York aviation market 3) IATA report 4) YTD FY10 market share 30
  • 31. Indian Aviation – The Way Forward • The economy continues to show signs of recovery with GDP g y g y growth estimates climbing back g over 7% Favourable • Passenger traffic has firmed up in Q4 and is expected to grow by > 15% in the coming year Economic Outlook as per CAPA estimates • Premium traffic has also seen a comeback and growth is expected to continue • Industry capacity is more aligned to demand after a series of sharp cuts in the early 2009, Better Demand- and capacity induction in the current year is expected to be <10 % as per CAPA estimates Supply Match pp y • Yi ld i Yield improvements witnessed i Q3 are expected to continue given the narrowing of the i d in d i i h i f h Should Improve demand supply gap. CAPA expects domestic yields to improve by 5-7% in 2010-11 and as Yields high as 10% in Q3 of next year • Rational pricing is expected from industry, going forward Pricing and Policy • Government is re-evaluating policies which might benefit industry – ATF taxation, FDI Matters norms, RDB guidelines , g 31
  • 32. Section 3 Recent Performance and Continued Initiatives 32
  • 33. Kingfisher Has Actively Rationalized and Restructured Capacity… KFA Capacity Trend Second round of capacity rationalization to balance demand supply First mover to rationalize industry capacity Shift of capacity towards KFR to address the tough market requirements • KFA decreased capacity by 25% in the domestic market in Summer 2008 to rationalize industry capacity • Capacity was further rationalized by 13% in June 2009 to balance demand and supply in a tough economic environment • KFR contribution to total capacity increased from 40% to 65% to address the market requirements 33
  • 34. …And Has a Well Calibrated Plan for its International Operations… KFA adopted a cautious approach to international operations due to the prevailing economic conditions: – Did not initiate Ultra-long haul A340 operations - sold out the Aircrafts – C ti Cautiously d l l deployed th A330 t LHR SIN and HKG markets to build operations i t k d the A330s to LHR, d k t t b ild ti into key markets from India, along with potential alliances with other global carriers - a step towards joining a global alliance – Have identified lucrative short-haul markets - BKK DXB, CMB, KTM & DAC - and deployed short haul BKK, DXB CMB narrow body capacity of existing aircraft to enhance utilization – Future capacity deployment plans include increase of frequency to these destinations by further exploiting narrow body fleet – Currently KFA has an option to purchase 4 A 330s every year from 2012, the decision for which would be taken closer to date, given the operating environment 34
  • 35. …Which is Improving Operating Performance Improvement in Overall Seat Uptick in KFA’s Domestic Rising Yields as Seen in Factors of KFA Revenue (RASK-Fuel CASK) ( ) KFA’s Domestic ATV % RASK (in Rs.) KFA ATV Trend – ATV (INR) 85 3.5 7,000 3.0 80 6,000 2.5 75 2.0 70 5,000 5 000 1.5 65 1.0 4,000 60 0.5 55 0.0 3,000 c- 9 Fe -0 9 Ju -0 9 M 09 Apr- 09 Au l-09 Se - 09 O - 09 09 ay 9 Ju -09 No - 09 v n n Au l c g p M r ar b ct ay Ju De v-0 c- 9 M r- 0 Fe -0 9 Ju 0 9 M - 09 Ap - 09 Ap Au l-09 Se - 09 O - 09 09 ay 9 Ju -09 No No - 09 Ju Ja Se De Fe b- De v-0 M r- 0 O M n n g p ct n- a Ja n ar b g p ct Ja 2008–09 2009–10 SF KFC KFR Total 35
  • 36. Improvement Reflected in Y-o-Y Results… Apr 09 - Dec 09 Apr 08 - Dec 08 (Rs. Cr) (Rs. Cr) Variance % INCOME Operating Revenue 3,776 4,168 -9% Non Operating Revenues 43 16 +169% Total Revenues 3,819 4,184 -9% EXPENDITURE Employee Remuneration & Benefits 531 620 -14% Aircraft Fuel Expenses 1,319 2,267 -42% Other Operating Expenses 1,484 1,739 -15% EBITDAR 485 (442) Aircraft Lease Rentals 840 900 -7% Total Operating Expenditure 4,175 5,526 -25% EBITDA (355) (1,342) Depreciation 156 125 +25% Interest 818 529 +55% Total Expenditure 5,149 6,180 -17% Loss before exceptional items and Tax 1,29 1,996 -33% Exceptional Item 300 (459) Provision for taxation (554) (482) PROFIT / (LOSS) AFTER TAXATION (1,075) (1,055) +2% 36
  • 37. With This Stringent Cost Focus, Kingfisher Has Emerged as the Lowest Cost FSC in the Current Year Cost Comparison (Apr-Dec FY10) KF Cost Details Rs. Cr Adjusted CASK (1) Fuel Cost 1,102 1.24 Non-Fuel Cost 1,920 2.08 Employee Emplo ee 472 0 48 (1) 0.48 S&D 408 0.46 Other 1,041 1.14 (1) EBITDAR Cost 3,021 3.32 Lease Cost 665 0.68 0 68 (1) EBITDA Costs 3,441 3.72 Depreciation/Amortization 156 EBIT Costs 3,598 3.88 ASKM (Mn) 8,860 8 860 9,760 9 760 (1) ASL 803 Seats/Flight 110 Notes Costs include domestic operations, and include reversals undertaken in respective time periods (1) Adjusted CASK refers to estimated CASK at higher capacity for full fleet operations for Apr-Dec FY10 ( assuming no grounding of aircrafts) 37
  • 38. Kingfisher’s Multi Pronged Cost Reduction Initiatives Are Expected to Further Reduce its Costs Reduced Costs in 2010-11 • Focus on reviewing distribution channels and costs to reduce S&D costs to 8% of revenue Rationalizing Distribution – New IBE geared towards increasing website sales Channels • Overall S&D cost and achieving a cost of < $4 per RPB, by restructuring CRS/GDS contracts and increasing direct web share Renegotiating • Additional fuel discounts Vendor Agreements • E&M costs with new vendor (Air France) • In-flight & Catering costs through change in menu and additional volume discounts • Renewal of operating leases at 20% discount to existing lease • Reduce Rentals, costs of Transportation and local Conveyance, Communication Control Discretionary − Consolidate and optimize space (warehouses, offices, call centers) Spend − Increase effectiveness of spends and increase barters to reduce Marketing costs • Reductions in employee cost through sizing manpower with capacity Head Count • Replacement of high cost expat pilots in narrow body fleet Rationalization • Reduction in excess AMEs/ ATR expat • Reduce fuel consumption to less than 3,000 Ltr/BH for A320 and 750 Ltr/BH for ATR operations through targeted reviews p , p g g Operational • Target E&M spend reduction (in-house C-checks, controlled redelivery) Efficiency 38
  • 39. Summary of Seabury’s Mandate and Plan Focus areas for Seabury include • Draft 5 year business plan basis current operating dynamics • Review all areas of operations • Review fuel consumption process • Implement leading practices in revenue management • Review and help restructure Sabre contracts • Review network strategy with focus on profitability • Benchmark aircraft lease rentals and maintenance reserves to the best • Evaluate profitability of ATR fleet 39
  • 40. Further Market Share Opportunities • Enhancement of day return product across key primary and secondary sectors • Incremental passenger connections generated through launch of ‘One Stop Connect’ campaign • Increased presence thro gh e pansion of inter line agreements and e al ation of global through expansion inter-line evaluation alliances • Increased ancillary revenues through launch of cargo operations (Kingfisher Xpress) • Strengthened loyalty through enhanced FFP program • New Internet booking engine driving greater consumer traffic towards online bookings • Leverage international POS to stimulate demand in key South East Asian markets 40