2. Marketers are stuck in ‗campaign‘ mode
Real Time is like a Fairy Tale in India
Most campaigns use data as old as 6 months or more
Campaigns are replicated not (re)evolutionary
Remarketing is considered as Real Time Marketing
Digital is stuck at 5 ~ 7% of spends (excluding ecomm)
Creative strategies are static & worse in remarketing
We really haven‘t challenged the digital platforms
We are still a last click industry.
Agency & Clients don‘t see eye-to-eye
3. Real Time Marketing EcoSystem
It Spans – Onsite, Offsite and Beyond Site
Site Analytics
Reservation
Buy
Programmatic
Buy
Dynamic
Creative
Real Time
Marketing
What the user is
doing on your
sites.
The usual way you
buy internet
advertising by
reserving slots on
sites
Leverage RTB via
DSPs to buy audience
in real time across the
internet, devices &
plaforms
Use data from all the
previous steps to make
that perfect creative on
the fly either for branding
or acquisition or
remarketing
This should sit on a single technology stack which integrates with your offline or CRM systems. So you
are able to get a single view of your customer
4. Boston Consulting Group – real data!
“Cutting Complexity, Adding Value:
Efficiency and Effectiveness in Digital
Advertising”
1. Digital media delivers powerful results for advertisers; but
there is an opportunity to make the end-to-end process of
buying and executing on digital media much more efficient
2. The BCG study concluded that moving to a single ad
technology stack can generate resource-productivity
improvements of up to 33% across the campaign lifecycle
3. The study also found that further productivity gains can be
generated by combining a single ad technology stack with
wider organisational change -- freeing up talent for higher-
value activities
Commissioned by Google,
conducted by BCG
Studied digital campaign
processes, tools, workflow
from 15 agencies across
UK, Italy, Netherlands,
Germany used to execute
24 digital campaigns
Study focussed on
agencies, but equally
valuable for direct clients
5. In India
It is a very myopic/one sided marketing view
Site Analytics
Reservation
Buy
Programmatic
Buy
Dynamic
Creative
Real Time
Marketing
There is an absence of a single platform that links all of this together to give you
a single view of your online audience.
9. Real Time Campaigns
Programmatic Creative = using data
to improve and optimize creative and
messages to your audience through
DoubleClick‘s dynamic creative /
dynamic remarketing offerings.
Programmatic Buying = Cross-
channel marketing through a
platform which enables you to
buy, manage, report, and analyze
across channels.
Data + Technology = Performance + Scale
Ready Today and is been
around for a while
The future (already here)
11. What Matters in Real Time Marketing
Who
Which
consumers will
see my ads?
Why
Will these ads
work for the
campaign?
Where
What media
to place my
ads on?
When
When and
how often?
What
What creative
to use?
14. The key element of programmatic
buying—what makes it powerful—is
that the advertiser gets to decide
the target.
Scott Spencer
Director of Product Management, DoubleClick Ad Exchange
In “Programmatic in the Future” hangout series by DoubleClick
15. Why programmatic?
Use data and technology to better connect you with consumers
Massive scale
Reach across exchanges and
engage with publishers with direct
programmatic deals.
Performance
Use powerful optimization and better
data to maximize ROAS for all your
buys.
Precise targeting
Find the right audiences in the right
context to engage with your brand.
Operational efficiency
Streamlined workflows with all your
buying and reporting in one place,
spend more time on strategic work.
Transparency
Glean insights from transparent
reporting to find the best performing
inventory and adjust your strategy in
real time
17. I‘m using data for everything—
reporting, targeting, creative
decisions. That‘s really where we
want to be—the right ad at the right
time to the right person. Data is
really the only way for us to get that
done.
Joel Aranson
VP, Media Operations & Technology, Digitas
In “Programmatic in the Future” hangout series by DoubleClick
18. To be successful in real-time
marketing, marketers and their
agencies need to rethink the
creative process
19. A vision for the perfect ad
It‘s about reaching the right audience at the right time
with the right ad
THE
PERFECT
AD
Right format
Right
audience
Right setting
(time, place, context)
Right creative
and message
20. Programmatic Creative
Use dynamic creative to bring the same data-driven learning and
optimization to your creative that you use in your buying
Templates allow for efficient
creation and use of millions
of creative iterations with
dynamic content.
Improve campaign performance by
showing the best creative combination for
each viewer at each moment
Assign creative elements
based on media, ad-server
or audience data signals
The system learns which
creative combinations work
the best and optimizes for
improved campaign
performance
21. Shifting the creative process
1. ―Newsfeed‖ mentality
We consume everything in an ongoing stream. Find ways to stand out.
2. Cultural Touchpoints are fleeting
Trends are short-lived. Capitalize quickly.
3. Life happens ―now‖
Consumers are used to getting everything on demand. Being slow can be
deadly for marketers.
4. Thousands of little moments over one big moment
It‘s the little moments that count. Many small moments of engagement
can be more effective than one big marketing event.
22. Impact of Real Time Marketing
Change in consumer sentiment post-real time media exposure
Feel Positive +48%
Consider +88%
Recommend +69%
Interested in +64%
Try/buy +60%
Source: eMarketer, Behavior of US consumers before and after exposure to real-time marketing, Feb 2012
24. Here is a Business Case
A remittance services company wants to target varied online audiences to provide
remittance services to them. The online channel should be able to identify the user
'nationality' and show him/her the relevant ad. And, subsequently, retarget them
differently depending on if they are an existing customer or potential customer who
dropped out in the funnel. All of this in real time, please.
India News
Philippines
News
Shows ad with
Realtime INR Rates
Shows ad with
Realtime Peso Rates
Website with
Dynamic Content
based on Ad &
Audience
Action
Lost User
Known User
Shows ad with
Realtime Peso Rates
Indians only remit money
on high exchange rates or
salary day
Rates Increase?
Closer to remittance date
Show ads before
target week/date with
better rates offer
Show ads closer to
the remittance date
Programmatic
Media
+
Creative
Frequency Cap to
Avoid wastage
Programmatic
Media
+
Creative
25. Here is another one
A CPG advertiser with multiple brands trying to understand on which
site s/he gets the best response for multiple brands & prioritize the
delivery of messaging based on audience insights
Brand 1
Brand 2
Brand 3
Reservation Media Buy
Ad Technology
(DoubleClick for
Advertisers)
Dynamic Messaging
Engine will show the
right ad to the user
Show feminine ad
content to women
Show masculine ad
content to men
Show masculine ad
content to older men
26. Set rules by date
When key dates in a campaign require a change of message,
use dynamic creative to automate the change
Serve ads between January
2nd and January 8th with
―Sunday‖ season premiere
date
Serve ads through EOD
January 1st with ―January 9th‖
season premiere date
Source: Showtime creatives from Moat.com
27. Set rules by language
Match the language used in your ad copy
to the language in our targeted country
Serve ads with English
language copy in the UK
Serve ads with Spanish
language copy in Spain
Source: Verizon creatives from Moat.com
29. To Conclude
Real Time Marketing is a Real Time Reality
Real Time Marketing is not as scary as we think it is
Using right technology platforms we can solve the challenges
Have to use Data
Creative Messaging
Reservation Buys
Programmatic Buys
Real Time Marketing is –
Scalable & Economical than Perceived
The future of digital marketing = Integrated Custom MarketingBig and unique, high impact branding campaigns using Programmatic MarketingControlled, efficient, and programmatic decisioning of media spendMore time to focus on impactful marketing strategy, less on tactical execution of media buyingPiece of mind that your messages are only shown where you wantKnow that your advertising spend is working as hard as it can for your goals
So why does data matter? Why is it importantThe traditional way to buy advertising, in any medium, was about Where to place the ad, When to run my ad and how often, and What to show people - ie: the creative. But now, with programmatic, it allows us to, on an impression by impression basis, to .[click]1. Allows us to focus on the Who - not exactly the person, or their address, but we can work out to an approximation is this someone who is interested in travel. No longer are we reliant soley on site context to work out if we’re reaching the right audience, Obviously I can guess that someone reading the Australian Financial Review is interested in business – that’s not new. However it’s now possible to approximate whether the reader is a father, or a college student, or a grandmother, and spend my ad dollars accordingly.2. And the second reason is the measurement - we can use data to inform the buying of the media, in real time. When we’re measuring what’s happening, who’s clicking, converting, responding, we can make better decisions on which ads to buy and which creatives to serve. So programmatic or exchange based buying allow us to add in the who and the why to the where, when and what This means that we’re getting a LOT better at showing the right ads to the right people at the right time – and at NOT showing the wrong ads to the wrong people.
Increase Efficiency and ControlTechnology uses campaign goals and targets to automatically align the price with the value of every impression to maximize the efficiency of media spendInstead of RFPs, IOs, and inefficient planning spreadsheets to deliver your messaging, programmatic marketing provides marketers consolidated, brand safe reach to a target audience.Premium branded site targetingSingle site specificityIncrease available time and focus more on integrated and custom campaigns A streamlined buying approach makes media buying fasterremoves manual time consuming processes (RFPs, IOs, generating delivery reports)
What is dynamic creative?Templates that allow for millions of creative iterations and which use machine-learning to optimize creative elements in each ad.Improve campaign performance by showing the best creative combination for each viewer at the moment your ad is servedCreative efficiency and customizationDynamic creative lets you build ads that are relevant to every customer, quickly and effectively. Build 3 creative templates, that contain dynamic elements: 3 headlines, for Chicago, SF, and NY; 4 backgrounds for each season; and 10 product images, for a total of 20 individual elements that you have to handle.ORBuild all 360 variations of the ad creative that can be made when you combine 3 ad sizes, 3 headlines, 4 backgrounds, and 10 images?It’s much easier to handle 20 pieces that the system combines in real-time to present the perfect combination of information to the viewer, depending on who that viewer is at the time. Dynamic does most of the work for you! With all the right content: Build your ads with all the content you want to show.Add background images, product images, lifestyle imagesClick through links and social media linksHeadline and body copy, call-to-action copy, and feature listsBranded content videos, TV commercials, movie trailersCall-to-action buttonsSet the rules for showing the perfect variation of your ad to the right person:Ad server triggered rules: these let you target your ads based on site and placement IDs, key value pairs, date, language and geography, and floodlight remarketing.Media triggered rules: target based on DoubleClick Search ad clicks.Data triggered rules: target based on Intent data and demographic data from bid manager (we can also target other third-party data that you want.)Optimize:Automate the assembly of top-performing content combinations, on-the-fly, using Google’s large scale machine learning systems. Optimize broad-based campaigns, like run-of-network campaigns and more targeted, lower funnel campaigns.The system learns which combinations work the best and begins to favor them over less well-performing combinations.Auto-optimize headlines, images and CTAsAnd optimize against CTRs, not just clicks.Why DoubleClick Dynamic Creative?Full Transparency:Both the Creative and the media agencies get full transparency and control through the dynamic creative process, which helps you speed up your turn-around-times because you don’t have to wait for anyone else to do their work first.Workflow efficiencies and integrations: You can push dynamic creatives directly from DoubleClick studio to our QA team, and from there directly to DFA for trafficking – simply with the click of a button.Media agencies can traffic all creative, including dynamic, from a single place, and using fewer pixels.And you can measure all your ads side-by-side in a single reporting interfaceSingle Cookie Space: the power of the unified platformTargeting is much better, because of the single cookie space. You don’t lose any information about your customers, because it’s all coming from a single source. This means you have more accurate information about your customers and therefore can serve them more relevant ads. How can I use dynamic creative:A: dynamic is useful for all campaigns and media objectives:Feed the funnel: Buy broadly and allow open optimization to choose the best offers, messages and creative to drive performance Market segmentation: Customize creative to different audiences by setting rules and allowing optimization to pinpoint optimal creative elements for each audiencePersonalized retargeting: Bring your site visitors back by retargeting them with the same content they just viewed on your site