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Digital Program
A Rediffusion Y&R Presentation
Presentation Flow
 The Challenge

 Digital Indian

 The Target Audience

 The Construct
     The Program

     The Platform

     The Recruitment

     The Engagement

 The Gratification

 Technical Feasibility

 Program Extensions
Brand Truth




Do what you cant
Brand Objective




Long term youth engagement through a program that builds a community of like-
minded youth who share the beliefs & values of the MTS brand
“Do what you cant”

Facilitates increased depth of relationship

The platform will also launch and augment advocacy and sales of various youth
focused technology offerings including smart phones, tablets, tariff plans,
dongles etc.
Brand Challenge


Earn the currency of the leading edge youth

Aim to engage the change leading youth more
meaningfully
Whereis the digital Indian going?
2011
            India boasts of                                     3.8/10 users - Less than 5 lakh towns                                                The average Indian
               100 million                                           3.2/10 users - Top 8 Metros                                                      web user spends
             internet users                                          2.0/10 users - Other Metros                                                          26 minutes
    [that is a 8.4% penetration rate]                                                         2000                                                     online each day
                                                                          7.7/10 users - Top 8 Metros
                              Internet users
                              in India grew by
                              25% in the past 12
                              months                                                                                                          Youtube reaches 31.2% of
                                                                                                                                            India‟s internet population who
                                                                        Facebook has 25 million                                                watch around 650 million
          Social media users                                          Indian users; 19.2 million are                                               videos per month
               in India                                                     between 25-40
                  33,158,000
                                                                                                                                               Twitter users in India 2.7 million
                                                                      The number of Facebook users
           Social media growing at                                    in India has grown by 60% in the past 6
           156% annually                                              months. Orkuton a decline
                                                                                                                                                        Gaming
                                                                                                                                                         2011
          The number of                                                                                                                                790 crore
          mobile                                India has 793millionmobile                                                                               2008
          subscribers                         phones, and 14 millionhandsets                                                                           650 crore
          in India is                                                                                                                                                             22%
                                               are capable of accessing the
          growing by
          2 million
                                                      world wide web
          every month
                                                                                                                                                Zapak+ibibo = 32 million users
                                                    The penetration of mobile phones in India is more
                                                    than 50% higher than the penetration of TV

Source: Internet Report, Pitch; IMRB, ComScore 2010 ; mobile data from Telecom Regulatory Authority of India; TV data extrapolated from growth trends in TAM data as quoted by Deloite
Young Men
                           College Students
                    33%
                                 21%
                    School going Kids
                          14%

                                 Working Women
                    Older Men          11%
                       15%

                                Non Working Women
                                       6%


The youth have found their second home
and driving the growth of the internet
                                           Source: IAMAI ICube
They want to be entertained
 Email                        94%

 Social Networking            54%

 Downloading music            72%

 Searching for information    52%

 Instant Message/Chatting     56%

 Watching online video        50%

 Job Search                   56%

 Check Sports                 58%

 Matrimonial Search           49%

 English info Search Engine   49%



                                    Source: IMBR Int
Who is the Target?
Confident, Courageous, Outgoing and Cool
AnkitFadia, Ethical Hacker at age 16




                                                                                    Telecom = No dead time
  Gen Y -> Born into Technology


                                  The Digital Native
                                  Born Connected
                                                                           Communication Skills = Outlook + IM
Wi-fi campuses – Free to move




                                         Google (41%) emerges as most
                                         preferred source of Information
Internet
addiction of today‟s youth
…is not restricted to a specific age bracket, but a mindset whose
  interests and behaviors are expressed across social media



                                                       ...these
                                               behaviors dictate
                                               how the youth
                                               interact with each
                                               other and the
                                               outside world
What are they doing?

            Communicating
            Consuming
            Creating
They use a multitude of
                                       channels to
                                       express themselves



While some are busy discovering their writing skills through sites like Blogger and
Twitter, the others are busy finding an audience for their inherent talents.
They love to flaunt..

Theres something out there for everyone
In the process, they are
                       building a network of
                            fans and friends




The era of Stranger Danger is long gone if you consider the fact that „most
youngsters online have „friends‟ whom they have never met offline‟
Communication
or Exhibitionism?
They are digital storytellers, constantly
capturing and sharing their lives
These digital natives leverage technology
for free stuff...
                                            Music
              Software




              Games




                         Movies
...and flock to brands which reward them for
their loyalty
...and an insatiable appetite for creativity in
the palm of their hands
Core Insight

Youth typically do not have
real world status

Lack influence on the world at large

Not yet „established‟ in life

Often perceived as irresponsible

Financially dependent on parents
Core Insight

Today, social status is earned
online; it is truly „social‟
Social media networks define youth „status‟
Friend, Professional networks, twitter followers,
YouTube channel subscribers, blogs

Forums, discussions, status posts let you
broadcast your opinions and build influence

Media sharing platforms take your creativity
and talent to the world
The Central Idea

         A youth program
„Leverage your social status (online)
  to advance your real life status‟
Allow the youth to bridge the divide between online social currency
and real-world currency

The more social status you create, the more real world status you get



            Following                                           Limo          Paid
                        Updating
                                                                Rides         Premiere
    Blogging                                                                  Tickets
                               Uploading          Backstage
                                                  Passes

Social                             Friending                                       5-star
Gaming
                                                                                   Dates
               Online Social                                    Real Life
                  Status                       F1 tickets        Status
                                 Tweeting
 Chatting                                                                         Spa
                                                                                  Holidays
                        Recommending                  IPL Box
    Tagging                                           Seats             Concert
                                                                        Passes
             Commenting
The Construct

               A Portal
   Building an online community more
meaningful and addictive than any other
The Construct

Builds on the concept of social currency



Social currency is a common term that can be understood as the
entirety of actual and potential resources which arise from the
presence in social networks and communities, may they be digital
or offline. It derives from Pierre Bourdieu‟s social capital theory and
is about increasing one‟s sense of community, granting access to
information and knowledge, helping to form one‟s identity, and
providing status and recognition. – Source Wikipedia
Social currency is shared information that encourages further social
encounters. It's not a new concept, but the social web increases its
prevalence.




We build on what the youth do, where they are and reward
them for what they are already doing.
Introducing
A new currency that measures your social networth
       A manifestation of your social status
          A form for your social currency


        Mbuck is not an alternate to real life currency
How do you earn your status?



  Be Social       Earn MBucks   Get rewards
He who shares, earns the respect of his peers and the world
around him

MBucks aims to reward this attribute, by allowing users to
earn online currency by simply doing what they do best,
be social!

Write a tweet, EARN, post updates to your wall, EARN,
check-in to your favorite coffee shop, EARN MBucks. It‟s
that simple!
MBucks
Earn Your Status

www.mbucks.in
www.mbucks.in

                                                               Home
                                                                                         Registration           Login         Search




Dashboard                 My Profile                    Trends                    Leaders                Rewards                  Shop

About us | Contact Us |FAQs | Privacy Policy | Code of Ethics | Terms of Use | Shareable (Social media) | Support




                                                                                 Login


                                                                              Dashboard


                                                                              Community


                                                                                Leaders


                                                                            Rewards |Shop

                                                                                                                    Reference the detailed map
My Profile                                                        Dashboard                                                                    Trends
Add / Modify / Delete / Edit access                          -Social Net worth (Mbucks count)                                              - Top trending Topics
- My social networks                                         - Social Status (Badge)                                                      - Top trending influencers
Facebook, Twitter, Blogs, +1, Flickr, Linkedin,              - Community (My connections)                                                 - Search a trend keyword
Blogs etc                                                    - Leader Board                                                               - Start trend category
- My connections                                             - Interests                                                                  - Search a influencer
- Activity Chart (30 days)                                   - MRed Quotient (Leader, Observer, Listener,
- Interests                                                  Doer etc.)
                                       Edit
- Notifications                       mode                   -Mblast (shout out)
- Messages                                                   - Contests
- Invite Friends                                             - Rewards
- Privacy Settings
                                                                                            www.mbucks.in
                                                                                                                                                               Download app


       Login                           Registration           Search                             Home
  - Login with social media networks - Social media networks credentials                                                             Leaders
  - Unique ID                        - MTS customer registration
                                                                                    Rewards                                      -Leader Board by:
                                                                                                                                            - Social Net worth (Mbucks)
            MShop                                                                 - Contextual rewards
                                                                                                                                            - Social Status
                                                                                  (Basis community interests etc)
       -Wishlist                                                                                                                            - New entrants
                                                                                  - Bid for rewards
       - Exclusive to MTS (strategic tie up with brands)                                                                         - Community leaders
                                                                                  (Time bound)
                  - Video of F1 launch                                                                                           - Reward leaders
                                                                                  - Nominate for rewards
                  - Video of exclusive chat with Larry Page                                                                      - Contest leaders
                                                                                  - Contests for rewards
                  - Play games on Zapak and Zynga                                                                                - Vote for a leader
                                                                                  - Watch list
                  - Invitations to Google Plus                                    - Auction Results
       - Download MTS mobile applications
       - Links to MTS products
                                                                           About us | Contact Us |FAQs | Privacy Policy | Code of Ethics | Terms of Use | Shareable (Social media) | Support
The Creative Muse


  MBank
MBank
If MBucks is the currency that the youth earns, then the MBank is where
they have to make their deposits

The MBank is the web-interface, where all transactions with MBucks take
place

No hidden fees, no contracts, and no complicated procedures. Banking
never was easier!

Have a reward you are looking forward to get? Keep all your MBucks in
this basket and we‟ll ensure this is one account that gives you a whole lot
more

Your online portal for all things MBucks related. Calculate your worth, set
your goals and earn your rewards.
Website Creative
Mobile Application

The MBank will also have an easy-to-
use, mobile application that helps
users with their MBucks when they‟re
on-the-move

This application will be created
across mobile platforms, from iOS to
Android and even older Symbian
smart-phones.
Measurement



Social Status             MbucksSocial NetworthReal Life Status
Social media activities
Measuring Social Net worth
The Portal‟s tracking system will track & index all social media activity
performed by a user on the following platforms:



     Facebook              Twitter               Flickr
                                                                  MRed Portal
      Youtube              Linkedin              Blogs



These platforms have been chosen taking into account the presence of the
Indian audience, and also the readily available tools provided by these
platforms to track user activities.

A users Social Net worth will be based on a users activity across the social web
over a two-week period, the more active and engaged a user is the higher the
MBucks and status rankings will climb. The system will update the values every
20-30 minutes.
Measurement Parameters

       The following activities on each platform form the measurement index




Facebook         Twitter       Flickr             Youtube           Blogs              Linkedin            MBucks
» Friend Count   » Followers   » Photo count      » Video uploads   » Follower count   » Connections       » Joining
» Posts          » Following   » Photo views      » Video views     » Post count       » Recomms           » Friend invites
» Comments       » On lists    » Gallery count    » Videos shared   » Comments         » Updates freq.     » Communities
» Commented      » Tweet       » Friends count    » Channels        » Shares           » Groups activity   » Community
on               » Mentions    » Group activity   » Fav marks       » Fav marks                            act.
» Page likes     » Re-         » Comments         » Video shares    » Video shares                         » Posts/Shouts
» Mentions       Tweeted       » Commented on     » Comments        » Comments                             » Rewards
» Photo          » Replies                        » Commented       » Commented                            earned
uploads                                           on                on
» Shares                                          » Subscriptions   » Subscriptions
» Likes
Measurement Parameters
The scores will be broken down into 3 types



  Sign up MBucks                SM - Activity Bucks             Activity on MBank
                                   Quantitative & Qualitative



 Sign up MBucks: These will be the base MBucks given             10% Sign up MBucks
 to a user for signing up and also for some of the basic
 SM parameters like friend count on FB, Follower count
 on Twitter. This will be a one time collection of MBucks          25% SM Activity
 that all users are entitled to.                                      MBucks
                                                                       Quantitative


 SM – Activity MBucks: These are MBucks earned by a
 user on an ongoing basis for all of his social media (SM)
                                                                   55% SM Activity
 activity, these MBucks are aggregated and updated
 on a daily basis.                                                    MBucks
                                                                       Qualitative



 MB – Activity MBucks: These are MBucks that are
 earned by a user for all interactions on the Mbucks
 (MB) website.                                                  20% Activity on MBank


                                                                   Indicative break up
Quantitative
     Following are the lists of activities that can earn MBucks for a user

     All quantitative measurement will be calculated purely from the number of
     activities performed by a user.



Facebook                                Twitter                      Flickr
» No. of posts made                     » No. of tweets              » No. of photos uploaded
» No. of comments on other user posts   » No. of replies &retweets   » No. of comments on other user photos
» Photo uploads                         » Followers added            » No. of friends added
» No. of likes on other users posts
» Friends added




YouTube                                 Blogs                        MBank Portal
                                        »Post count                  » No. of posts/shouts
» No. of videos uploaded                                             » No. of friends invited
» No. of videos shared                                               » No. of rewards redeemed
» No. of comments on other videos
» No. of videos viewed/fav(ed)
                                        Linkedin                     » Community interactions

                                        »Post count
                                        » Connections count
Qualitative
  All qualitative MBucks will be calculated only from the interaction traced around a
  users contributions e.g. Retweets, Likes, Shares, Replies, Comments etc.

  Following are the lists of activities that can earn qualitative MBucks for a user



Facebook                        Twitter                       Flickr
» No. comments to posts         » No. of replies recieved
                                                              » No. of comments on photos
(unique/repeat)                 » No. of timesretweeted
                                                              » No. of group interactions
» No. of shares/likes           » Followers profile
» No. of mentions               » List appearances




Youtube                         Blogs                         MBank Portal
» No. of comments on videos     »Comments on posts            » No. of replies/likes to posts
» No. of views/fav tags/likes   » XML feed subscriptions      » No. replies to community threads
                                                              » No. of rewards redeemed
                                                              » Contest participation
                                Linkedin
                                » Likes on comments
Qualitative
Indirect activity factors also contribute to a users qualitative score




            TheSpread                     Augmentation                         Peer Reputation
 Size of the engaged audience   How much your content is acted upon   How much your content is acted upon



Factors measured                Factors measured                      Factors measured
» Followers                     » Unique Retweeters                   » List inclusions
» Mutual Follows                » Unique Messages                     » Follower/Follow Ratio
» Friends                       Retweeted                             » Followed Back %
» Total Retweets                » Likes Per Post                      » Unique Senders
» Unique Commenters             » Comments Per Post                   » Unique Retweeters
» UniqueLikers                  » Follower Retweet %                  » Unique Commenters
» Follower/Follow Ratio         » Unique @ Senders                    » Unique Likers
» Followed Back %               » Follower Mention %                  » Influence of Followers »Influence of
» @ Mention Count               » Inbound Messages Per                Retweeters and Mentioners
» List Count                    » Outbound Message                    » Influence of Friends
» List Followers Count.         » Update Count.                       » Influence of Likers and Commenters
Qualitative
   Understanding the insights of the factors


         TheSpread                          Augmentation                         Peer Reputation

Are your tweets interesting and      How diverse is the group that @        How influential are the people who
informative enough to build an       messages (mentions) you?               @ message you?
audience?
                                     Are you broadcasting or                How influential are the people who
How far has your content been        participating in conversations?        retweet you?
spread across Twitter?
                                     How likely are you to be               How influential are the people who
Are people adding you to lists and   retweeted?                             follow you?
are those lists being followed?
                                     Do a lot of people retweet you or is   How influential are the people who
How many people did you have to      it always the same few followers?      list you?
follow to build your count of
followers?                           Are you tweeting too little or too     How influential are the people who
                                     much for your audience?                follow the lists you are on?
How often are your follows
reciprocated?                        Are your tweets effective in
                                     generating new followers, retweets
                                     and @ replies?
Social Status
Users will unlock various levels of status as they earn more MBucks by their
pro -active social media participation

An algorithm will decide the status that needs to be given for a user based on
MBucks earned

Users on the MTS network will be entitled to bonus MBucks at each level


    MBucks Earned (Non-                   MBucks Earned
        MTS User)                           (MTS User)                       Status

              100                                 150                        Worker

              1000                               1250                       Manager

             10000                              12500                       President

            100000                             120000                        Owner

           10000000                           11000000                      Tycoon



       Status will be represented by different badges on the user profile
MBucks, Redemption & Status
Like currency, Mbucks can be spent

Like currency Mbucks can be used to acquire things

Like currency Mbucks can be used to determine a persons wealth, and in turn
wealth can define a persons status

So what happens, if a user spends all his/her Mbucks to acquire rewards?

When a user spends his MBucks to redeem a reward, his Mbuck wealth is
transferred into an asset wealth hence maintaining his achieved status


Before redemption                          After redemption
   MBucks        Assets           Status     MBucks        Assets           Status

     1000           0            Manager        0           1000           Manager

            Total Wealth: 1000                        Total Wealth: 1000
Appreciation & Depreciation of MBucks
The components that can depreciate are: Status

MBucks are directly related to a users social media activity. Status is related to the
number of MBucks. Hence it depreciates over a period of time if the users social
media participation is reduced.

A drop in activity score will effectively cause a step down in status.

The components that do not depreciate are: MBucks & Assets

MBucks like money earned stays with a user, unless he spends it. A drop in social
media activity will not result in reduction of MBuck value. If the user‟s activity starts to
drop, the MBuck count will stagnate. The MBuck count will start to rise again as the
user begins to increase his activity score
Key gears of the program


 Recruitment

 Rewards
Recruitment
1                      2
Recruitment              Continuous Engagement

Build awareness about    Create interest, drive
the community online     stickiness


Get people to register   Encourage online
and participate in the   activity
program
The choice before us is clear..
We can either throw one big boulder in the water
and catch their attention
or we can keep throwing a number of pebbles to
keep them looking out for more
Recruitment

Large thrust for recruitment through various BTL activities

Online buzz creation

Online media – banners, mailers etc

Social media engagements and activities

On ground activations


ATL campaigns with new product launches to showcase the URL as a sign-off
So lets fish where the fish are and continually
surprise them with a number of hooks
Recruitment - Create Buzz

         MBANK
                                                 MINT                               M-Jobs                              M-News
          Viral



       M-Scams                              MLEAGUE                             ATMBUCKS                                 MCABS



       Celebrity                                                                  Gaming                             KBM
                                              M-Hack
        Status                                                                    Currency                         Game Show



The recruitment ideas are about creating buzz and intrigue to what MBucks are. Every idea will sign-off with the line ‘Are you earning MBucks yet?’
MBank Viral
The MBANK is a bank unlike any other


It is a bank that does not deal in money, but in social interactions


It evaluates your status and the MBUCKS you should have based on
how influential you are on Social Media


We will showcase all of this in a web-viral video


The viral video also serves as a fun tutorial on the program
MBank Viral
Style of the video will be Rube Goldberg


The sheer magnitude, scale and skill that
goes into building a Rube Goldberg
Machine makes these videos inherently
„shareable.‟ Makes the user go „WHOA!‟


MBucks are all about social interactions
and hence a highly interactive video
MBank Viral




The Script
MBank Viral Series

The Rube Goldberg machine will not be the
only viral


We will create a series of small virals about
irate customers calling the MBank


We will create bank robbery videos where
the robbers always #fail


We will create videos with the MBank‟s staff
and what they do when they‟re bored
MBank Banners
These banners will talk about investments, loans and other such
bank related things, but always with a twist.
Viplesh’s – Invest time in
    Facebook banner
The Mint
The Mint is where MBucks are created


We create videos, wikis and mailers that explain the origins of
MBucks, who created MBucks, what are they worth in different
countries, which are the richest MBuck countries, etc.


Help establish the MBuck as a social currency the world over
The MINT creative
MINT – Video screens
MBUCKS - Wiki
3. M-Jobs
M-Jobs
Social Media is the buzz word in colleges and an coming field that
lots of youngsters are looking toward


The job markets have been flooded with social media jobs from
SEO and SMO, to strategists and analysts


Social Media jobs are not just popular, right now, they‟re „cool.‟
M-Jobs
We will create „job opportunities‟ for the youth


We will flood every job site with companies that are looking for
“Social Media Gurus.” These companies will highlight how they
don‟t mind freshers.


The jobs will also highlight how these companies will pay a really
good amount for a fresher. (Over 6 lacs per annum)


The catch, which users will see later on, is that payments are all in
MBucks
M-Jobs
We will also market these jobs offline


We will have kiosks at job fairs and at colleges during their
recruitment phases where we market these jobs


We will test users on how influential they are w.r.t. Social Media


Once they‟ve been tested, we will give them a certain score and
tell them what their expected salary package could be in Mbucks
M-Job listings image
M-News
We will create news about MBucks in popular news portals like
Yahoo, MSN, Rediff and Indiatimes


The news will always revolve around some currency issue where
MBucks are at stake


This will create buzz around the word MBucks – “What are these
MBucks?”
4. M-news and M-scams
MBUCKS news screenshot
M-Scams
The internet is flooded with scams and schemes relating to money


From the very common “Google will pay you a $100,” to the now-
meme “Nigerian Scam,” duping people for money is very popular
online


We create mailers, fake-phishing websites, websites that talk
about how, “You too can be a millionaire…”


These mailers, etc will talk about the scams and schemes but
always in relation to MBucks, not money
M-League – TV Show
The youth today connect with reality TV shows


They might not know who the president of a country is, but they
will know who the last elimination on Roadies was


Drama, controversy and shock-value is entertainment on every
youth channel for that reason
MLEAGUE screens
M-League – TV Show
We run a one of a kind show that actually lets user decide what happens on a
reality TV show


The show we run will be along the lines of the Amazing Race. We have 10 Social
Media enthusiasts competing with each other for a grand prize.


The only way that these contestants can progress is with the help of MBucks. The
way they get MBucks is when the TV audience actually tweets for them or follows
them or sends them messages or basically does anything that will improve their
social networth; in return giving them more MBucks.


Along the race, there will be hurdles. The contestants on the show can only get
past these hurdles with help from their social media friends and followers.
M-League – TV Show
Using Facebook & Twitter we find 10 participants to participate
We give them the MPulse and the MBlaze dongle to start their social activities .
As soon as they begin, they get a certain amount of MBucks depending on their
previous social activity.
Participants then need to use their MBucks to get from pit-stop to pit-stop, that will
be found across the city.
The first person to reach the pit-stop will get to experience exclusive rewards that
up his/her social status. Eg: Level 1: Ride in a limo till your next clue. Level 2: The
opportunity to dine with a celebrity.
To receive the next clues in the race, users will need to purchase them using their
MBucks. As the race progresses, they will use up all their MBucks, and to earn more
MBucks they will need to become extra active on the Social Space
The finish will be the grand reward that everyone will compete for
M-League – TV Show
Winner gets to star in a 5 minute short film directed by Karan
Johar/ any other popular director. The winner is the hero of the
film. This film gets featured on all short film festivals and YouTube
and other such platforms.
ATMBucks
As an on-ground activity, we will place ATMs for MBUCKS around
colleges and popular hang-out zones.


These ATMs would help users to evaluate themselves and
redeem experience rewards.


These ATMs serve one purpose – to gather as many new users as
possible. Every time someone uses one of these ATMs to
evaluate themselves, they will in effect be creating a new
account at the MBank.
ATMBUCKS pictures
7. M-Cabs
M-Cabs
We create a limousine service. The limos will be branded with MBuck –
“You too can rent this limo – only 5999 MBucks.” We‟ll also feature a
number to call and a website link to book the cabs.


We can also use the limo service as a party substitute: “Why go to Goa
to party when you can party all the way to Goa?”


We let people experience the limo, let them totally live it up with red
carpets, free alcohol, hot women/men, open sun roofs with loud music,
etc. We‟ll try to bring as much attention to the car and the great time
the people are having inside. Whenever the car drops someone off, we
can give out leaflets, etc that talk about the different limo schemes
and what they are worth in MBucks.
M-Cabs – Booking microsite
The micro-site will let people make the cab booking


The phone number that people call will have a customer
service executive take down bookings and tell them how this is
a free service for now, but in a while it will cost them MBucks.
Celebrity Status
MBucks help elevate a users status


To highlight that fact, we will rope in internet celebrities as well
as real world celebrities


We will show users how real world celebrities have no standing
as compared to internet celebrities


We will show users how real world celebs are using social media
themselves to better their status
Celebrity Status
A YouTube innovation will start off with a Ray William Johnson video


Shahrukh Khan and Salman Khan will interrupt the video from the
video gallery at the side


They will try to take the users mouse cursor and make it click on their
own videos


In the end Ray William Johnson will take the mouse cursor and make
the user click on “LIKE” for his video
YouTube innovation screens
Celebrity Status
In addition to the YouTube innovation, we will have a talk show -
webseries, where we have interviews with Indian Internet Celebrities


We can ask the „How Can She Slap‟ guy to give us tips on slapping


We can ask the „She Laft Me Alone‟ guy for break up tip.


These videos tie in to the fact that these „celebrities‟ would have
remained „unknowns‟ had it not been for the impact they‟ve had on
Social Media
M-Hack
M-Hack
We create an application on Facebook and Twitter


It is basically a link that users can send to their friends. If their friend clicks
on the link, it will load a flash file.


This flash file is a screenshot of their Facebook wall/ Twitter feed. The user
will believe that they‟re looking at their own wall/feed. But then the mouse
starts moving on its own. It will looks like someone has taken over your FB
account.


A message starts typing itself out: I‟ve taken over your Facebook/ Twitter
account. If you don‟t pay me 6500 MBucks in the next hour, I‟m
deactivating your account.”
M-Hack
The application will end with, “Don‟t worry, this isn‟t real. But what if it was?
Do you have MBucks to save you in such a situation?”


The prank-nature of the application will have many users sending the link
to their friends.
Gaming Currency
Flash gaming websites like Zapak.com are very popular amongst
the youth


These websites feature games that have coin collection. In fact,
most popular games from back in the day, were only about coin
collection – Mario, Sonic, etc.


We tie up with Zapak and make sure that every game with a coin
collection factor is replaced with MBucks


Users will now have to collect MBucks, not coins/diamonds
Who wants to make some
MBUCKS – Game Show App
Who wants to make some MBUCKS
Game Show App

We create a version of KaunBanegaCrorepati. It‟s a YouTube – Annotations based
interactive video where we test users Social Media knowhow


If they get a right answer, they progress to the next video and so on and so forth


We will actually have the phone a friend number (MTS short code) to help make
calls followed by an IVRS that will give out the right answer


Whenever a user gets a wrong answer, the video will talk about how they‟ve played
well, but this is the end of the road, “You could have experienced more, but now
you have to settle for a limousine ride…”


Every wrong answer will have a different experience reward to talk about.
1                      2
Recruitment              Continuous Engagement

Build awareness about    Create interest, drive
the community online     stickiness


Get people to register   Encourage online
and participate in the   activity
program
Sustenance

 MBANK
             Mbucket List   Tech Reviews   Of a Feather
Web Series



 Know your   Social Media    Double or     Motivational
  enemies       Insider       Nothing        Posters



             Newsletter &
                              Rewards
              Fan page
1. MBANK – WebSeries
Mbank - Webseries
We create a web series. It is a weekly online sitcom


This Web series will feature the staff from the MBank
and the usual goings on there


The Web series will bear the documentary narrative


The Web series will showcase young love in the bank,
pranks in the bank, petty politics in the bank, flame
wars in the bank, fights in the bank, etc.
Mbucket List
A simple contest on facebook asking people what are the 10
things they would like to do in their lives.


The list with the most likes and favorites would get a chance to
see some of those dreams come true thanks to MTS


MTS could make these things recurring rewards with anyone with
enough MBucks to experience them
Tech Reviews
Once the MBucks program gains momentum and it has enough
users we will have a mass „tip‟ submission of the URL to tech
reviewers


We will first give tips to the Indian Blogosphere followed by
professional tech reviewers in India and then finally to
international review sites like Gizmodo, etc.
Of a Feather
Everyone wants to know the number of mutual friends they have with
another person


We create an application that helps users find people with the same or
similar MBucks worth


The users can then network with these users to see how they are going
about earning their MBucks


We will also let users form partnerships where they want to, so they can
use their money collectively and hence gain the bigger status rewards.
Social Media Insiders
We will have social media insiders keeping track of the people who are
really making the big MBucks


These Insiders on twitter, facebook, youtube, etc, will constantly send out
congratulatory messages and tips to these users.


These tips will serve as reminders to these users that there‟s still a long
way to go and lots more MBucks to collect
Double or Nothing
To keep users who have slowed down on their social media activity
engaged, we will create the Double or Nothing activity


This activity will help these users double their MBuck value if they do it right


The activity will help users get back in the game, and also be eligible for
bigger rewards


Almost like a wild card entry
Motivational Posters
Motivational Posters are a very popular meme on the internet


We‟ll ride on the popularity of this Meme and create MBucks motivational
posters


These posters will talk about rewards that you can get in the next level.
Eg. Sour Grapes: You‟re already there!
(A meeting with the Dalai Lama: 1000000 Mbucks)
Just a theory: Fly a MIG for 300000 MBucks
Newsletter and Fan Page
A weekly newsletter and Facebook fan page will constantly update
everyone of the goings on w.r.t. MBucks


Who‟s the richest?
Who has recently redeemed a big reward?
What the new rewards are?
Who to follow, who not to follow?
Quotes from the past week?
Contests – New Phone promotion led
Images of Newsletter and
       Fanpages
Rewards
Rewards are going to be a big draw for users


If the rewards are one-of-a-kind, users will come back to make more MBucks


These rewards will also help elevate the users status in real life, so that makes
these rewards even more tempting to earn
Rewards-Ad Space Reward
MTS will buy ad space all over the internet


This ad space will be blank for the most part, and will communicate:
“You can book this space for 50000 MBucks.”


This will be a gimmick. Users will actually be able to book that ad space for
one day for a certain MBuck value.


Users will now have the chance to advertise anything, from their band to
their kittens at home, only if they have enough MBucks


Instantly give users a real life status
AD SPACE ONLINE BANNER
Rewards-Ad Space Reward
Additionally, MTS can also buy billboards and hoardings in prominent parts
of a city and simply communicate:


“Want to book this space? 1000000 MBucks”
Ad Space Hoarding
Contests
What‟s your status?
A contest where we invite users to submit their status message.

If a user believes that he has posted a really creative/provocative/funny
status message, he can submit a screenshot of that status message (with
or without the comments) on the FB fanpage.
The best message every week will win an MTS product.

Blog and you shall receive

Submission Contests powered by indiblogger.in

This is a contest for users with blogs on BLOGGER.com. We run contests
where we ask users to submit blog posts and the posts with the most
activity/comments every week will win an MTS product.

These contests will change every month from „Recipe‟ submission contests
to „Review‟ contests to „Daily Anecdote‟ contests.
Contests
Trivial Knowledge

Trivia contests on Kweezzz.com

Fortnightly contests on a variety of topics, from the Indian Space program
to the music of the 80s to sports.

The top three winners from every contest will win an MTS product.

Indian Meme

A contest where we invite users to try and convert a popular internet
meme to an Indian version.

These submissions could range from videos, to pictures, to quotes. Eg. The
NYAN cat could be NANNI BILLI, etc.

The funniest Indianised meme every week will win an MTS product.
Rewards
Ongoing Rewards
Write reviews for a movie on a daily newspaper for a day

Travelogue column guest writer of the week

Exclusive passes to Page 3 parties

Passes to TED events for thought leaders

Exclusive and early preview for unreleased games on gaming consoles

Special discounts at key selected retail partners
Event based Rewards
Watching the match with players in the Pavilion/Box seats

Sharing Post-match dinner with the players.

Wild card entry to the reality music shows eg. Saregamapa , Indian Idol , etc.

Movie premier tickets for a month

Name plate on a reserved table in a 5star restaurant/Hotel

Winner get to display his/her dish in a 5star menu

Training with top chefs or spend a day with top chefs

Wild card entry to Master chef India

Launch winners clothing line at any well known fashion event
Bid/Contests for Rewards
DIY mobile phone. MTS will help build the phone

Visit the 10 best places to eat in the world

Witness any sports event season (Wimbledon , Barclays premier league, etc.)

NASA or ISRO trip
Technical Feasibility
Technical Feasibility

Free APIs available for each of the portal features (including mobile)


Measurement
Quantitative – Empire Avenue & Peer Index
Qualitative – Klout& Browser plug-ins for Firefox and Chrome


Status measurement – Badgeville


Trends and Leader Boards – Rypple&Socmetrics
Rewards Management

Leverage the Rediff.com‟s „Deals‟ management system



                                               TNS            OK
                                                                   Creative Copy
                                        (Truth & Surprise)            & Image


Sellers   Rediff Field   Rediff Deals
          Sales Team      Catalogue                                 OK


                                                                   Scheduling




                                                                     LIVE Deal

                                        Publishing Platform
Rewards Management

Leverage the Rediff.com‟s „Deals‟ management system




                                                                                  Order
                                                           eCommerce Gateway

Online User          Deals (Base Value/Margin + Balance)


                                                     Base Value/Margin
                                                               to Rediff
                                                                                   Delivery
                                                                               Online + Offline
                                                                                    COD
              Optimization based on
              • Users click stream
              • Bounce rate
              • Funnel analysis
              • Copy testing
Program Extension
Phase 2
Community built by influencers

Barter of MBucks

MSure – MBucks Insurance

CSR – Donate Mbucks for Charity

Monetization of the portal - Exclusive tie ups with brands

and social media platforms
Thank You

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Mts digital strategy

  • 1. Digital Program A Rediffusion Y&R Presentation
  • 2. Presentation Flow The Challenge Digital Indian The Target Audience The Construct The Program The Platform The Recruitment The Engagement The Gratification Technical Feasibility Program Extensions
  • 4. Brand Objective Long term youth engagement through a program that builds a community of like- minded youth who share the beliefs & values of the MTS brand “Do what you cant” Facilitates increased depth of relationship The platform will also launch and augment advocacy and sales of various youth focused technology offerings including smart phones, tablets, tariff plans, dongles etc.
  • 5. Brand Challenge Earn the currency of the leading edge youth Aim to engage the change leading youth more meaningfully
  • 6. Whereis the digital Indian going?
  • 7. 2011 India boasts of 3.8/10 users - Less than 5 lakh towns The average Indian 100 million 3.2/10 users - Top 8 Metros web user spends internet users 2.0/10 users - Other Metros 26 minutes [that is a 8.4% penetration rate] 2000 online each day 7.7/10 users - Top 8 Metros Internet users in India grew by 25% in the past 12 months Youtube reaches 31.2% of India‟s internet population who Facebook has 25 million watch around 650 million Social media users Indian users; 19.2 million are videos per month in India between 25-40 33,158,000 Twitter users in India 2.7 million The number of Facebook users Social media growing at in India has grown by 60% in the past 6 156% annually months. Orkuton a decline Gaming 2011 The number of 790 crore mobile India has 793millionmobile 2008 subscribers phones, and 14 millionhandsets 650 crore in India is 22% are capable of accessing the growing by 2 million world wide web every month Zapak+ibibo = 32 million users The penetration of mobile phones in India is more than 50% higher than the penetration of TV Source: Internet Report, Pitch; IMRB, ComScore 2010 ; mobile data from Telecom Regulatory Authority of India; TV data extrapolated from growth trends in TAM data as quoted by Deloite
  • 8.
  • 9. Young Men College Students 33% 21% School going Kids 14% Working Women Older Men 11% 15% Non Working Women 6% The youth have found their second home and driving the growth of the internet Source: IAMAI ICube
  • 10. They want to be entertained Email 94% Social Networking 54% Downloading music 72% Searching for information 52% Instant Message/Chatting 56% Watching online video 50% Job Search 56% Check Sports 58% Matrimonial Search 49% English info Search Engine 49% Source: IMBR Int
  • 11. Who is the Target?
  • 13. AnkitFadia, Ethical Hacker at age 16 Telecom = No dead time Gen Y -> Born into Technology The Digital Native Born Connected Communication Skills = Outlook + IM Wi-fi campuses – Free to move Google (41%) emerges as most preferred source of Information
  • 15. …is not restricted to a specific age bracket, but a mindset whose interests and behaviors are expressed across social media ...these behaviors dictate how the youth interact with each other and the outside world
  • 16. What are they doing? Communicating Consuming Creating
  • 17. They use a multitude of channels to express themselves While some are busy discovering their writing skills through sites like Blogger and Twitter, the others are busy finding an audience for their inherent talents.
  • 18. They love to flaunt.. Theres something out there for everyone
  • 19.
  • 20. In the process, they are building a network of fans and friends The era of Stranger Danger is long gone if you consider the fact that „most youngsters online have „friends‟ whom they have never met offline‟
  • 22. They are digital storytellers, constantly capturing and sharing their lives
  • 23. These digital natives leverage technology for free stuff... Music Software Games Movies
  • 24. ...and flock to brands which reward them for their loyalty
  • 25. ...and an insatiable appetite for creativity in the palm of their hands
  • 26. Core Insight Youth typically do not have real world status Lack influence on the world at large Not yet „established‟ in life Often perceived as irresponsible Financially dependent on parents
  • 27. Core Insight Today, social status is earned online; it is truly „social‟ Social media networks define youth „status‟ Friend, Professional networks, twitter followers, YouTube channel subscribers, blogs Forums, discussions, status posts let you broadcast your opinions and build influence Media sharing platforms take your creativity and talent to the world
  • 28. The Central Idea A youth program „Leverage your social status (online) to advance your real life status‟
  • 29. Allow the youth to bridge the divide between online social currency and real-world currency The more social status you create, the more real world status you get Following Limo Paid Updating Rides Premiere Blogging Tickets Uploading Backstage Passes Social Friending 5-star Gaming Dates Online Social Real Life Status F1 tickets Status Tweeting Chatting Spa Holidays Recommending IPL Box Tagging Seats Concert Passes Commenting
  • 30. The Construct A Portal Building an online community more meaningful and addictive than any other
  • 31. The Construct Builds on the concept of social currency Social currency is a common term that can be understood as the entirety of actual and potential resources which arise from the presence in social networks and communities, may they be digital or offline. It derives from Pierre Bourdieu‟s social capital theory and is about increasing one‟s sense of community, granting access to information and knowledge, helping to form one‟s identity, and providing status and recognition. – Source Wikipedia
  • 32. Social currency is shared information that encourages further social encounters. It's not a new concept, but the social web increases its prevalence. We build on what the youth do, where they are and reward them for what they are already doing.
  • 34. A new currency that measures your social networth A manifestation of your social status A form for your social currency Mbuck is not an alternate to real life currency
  • 35. How do you earn your status? Be Social Earn MBucks Get rewards
  • 36. He who shares, earns the respect of his peers and the world around him MBucks aims to reward this attribute, by allowing users to earn online currency by simply doing what they do best, be social! Write a tweet, EARN, post updates to your wall, EARN, check-in to your favorite coffee shop, EARN MBucks. It‟s that simple!
  • 38. www.mbucks.in Home Registration Login Search Dashboard My Profile Trends Leaders Rewards Shop About us | Contact Us |FAQs | Privacy Policy | Code of Ethics | Terms of Use | Shareable (Social media) | Support Login Dashboard Community Leaders Rewards |Shop Reference the detailed map
  • 39. My Profile Dashboard Trends Add / Modify / Delete / Edit access -Social Net worth (Mbucks count) - Top trending Topics - My social networks - Social Status (Badge) - Top trending influencers Facebook, Twitter, Blogs, +1, Flickr, Linkedin, - Community (My connections) - Search a trend keyword Blogs etc - Leader Board - Start trend category - My connections - Interests - Search a influencer - Activity Chart (30 days) - MRed Quotient (Leader, Observer, Listener, - Interests Doer etc.) Edit - Notifications mode -Mblast (shout out) - Messages - Contests - Invite Friends - Rewards - Privacy Settings www.mbucks.in Download app Login Registration Search Home - Login with social media networks - Social media networks credentials Leaders - Unique ID - MTS customer registration Rewards -Leader Board by: - Social Net worth (Mbucks) MShop - Contextual rewards - Social Status (Basis community interests etc) -Wishlist - New entrants - Bid for rewards - Exclusive to MTS (strategic tie up with brands) - Community leaders (Time bound) - Video of F1 launch - Reward leaders - Nominate for rewards - Video of exclusive chat with Larry Page - Contest leaders - Contests for rewards - Play games on Zapak and Zynga - Vote for a leader - Watch list - Invitations to Google Plus - Auction Results - Download MTS mobile applications - Links to MTS products About us | Contact Us |FAQs | Privacy Policy | Code of Ethics | Terms of Use | Shareable (Social media) | Support
  • 41. MBank If MBucks is the currency that the youth earns, then the MBank is where they have to make their deposits The MBank is the web-interface, where all transactions with MBucks take place No hidden fees, no contracts, and no complicated procedures. Banking never was easier! Have a reward you are looking forward to get? Keep all your MBucks in this basket and we‟ll ensure this is one account that gives you a whole lot more Your online portal for all things MBucks related. Calculate your worth, set your goals and earn your rewards.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. Mobile Application The MBank will also have an easy-to- use, mobile application that helps users with their MBucks when they‟re on-the-move This application will be created across mobile platforms, from iOS to Android and even older Symbian smart-phones.
  • 60. Measurement Social Status MbucksSocial NetworthReal Life Status Social media activities
  • 61. Measuring Social Net worth The Portal‟s tracking system will track & index all social media activity performed by a user on the following platforms: Facebook Twitter Flickr MRed Portal Youtube Linkedin Blogs These platforms have been chosen taking into account the presence of the Indian audience, and also the readily available tools provided by these platforms to track user activities. A users Social Net worth will be based on a users activity across the social web over a two-week period, the more active and engaged a user is the higher the MBucks and status rankings will climb. The system will update the values every 20-30 minutes.
  • 62. Measurement Parameters The following activities on each platform form the measurement index Facebook Twitter Flickr Youtube Blogs Linkedin MBucks » Friend Count » Followers » Photo count » Video uploads » Follower count » Connections » Joining » Posts » Following » Photo views » Video views » Post count » Recomms » Friend invites » Comments » On lists » Gallery count » Videos shared » Comments » Updates freq. » Communities » Commented » Tweet » Friends count » Channels » Shares » Groups activity » Community on » Mentions » Group activity » Fav marks » Fav marks act. » Page likes » Re- » Comments » Video shares » Video shares » Posts/Shouts » Mentions Tweeted » Commented on » Comments » Comments » Rewards » Photo » Replies » Commented » Commented earned uploads on on » Shares » Subscriptions » Subscriptions » Likes
  • 63. Measurement Parameters The scores will be broken down into 3 types Sign up MBucks SM - Activity Bucks Activity on MBank Quantitative & Qualitative Sign up MBucks: These will be the base MBucks given 10% Sign up MBucks to a user for signing up and also for some of the basic SM parameters like friend count on FB, Follower count on Twitter. This will be a one time collection of MBucks 25% SM Activity that all users are entitled to. MBucks Quantitative SM – Activity MBucks: These are MBucks earned by a user on an ongoing basis for all of his social media (SM) 55% SM Activity activity, these MBucks are aggregated and updated on a daily basis. MBucks Qualitative MB – Activity MBucks: These are MBucks that are earned by a user for all interactions on the Mbucks (MB) website. 20% Activity on MBank Indicative break up
  • 64. Quantitative Following are the lists of activities that can earn MBucks for a user All quantitative measurement will be calculated purely from the number of activities performed by a user. Facebook Twitter Flickr » No. of posts made » No. of tweets » No. of photos uploaded » No. of comments on other user posts » No. of replies &retweets » No. of comments on other user photos » Photo uploads » Followers added » No. of friends added » No. of likes on other users posts » Friends added YouTube Blogs MBank Portal »Post count » No. of posts/shouts » No. of videos uploaded » No. of friends invited » No. of videos shared » No. of rewards redeemed » No. of comments on other videos » No. of videos viewed/fav(ed) Linkedin » Community interactions »Post count » Connections count
  • 65. Qualitative All qualitative MBucks will be calculated only from the interaction traced around a users contributions e.g. Retweets, Likes, Shares, Replies, Comments etc. Following are the lists of activities that can earn qualitative MBucks for a user Facebook Twitter Flickr » No. comments to posts » No. of replies recieved » No. of comments on photos (unique/repeat) » No. of timesretweeted » No. of group interactions » No. of shares/likes » Followers profile » No. of mentions » List appearances Youtube Blogs MBank Portal » No. of comments on videos »Comments on posts » No. of replies/likes to posts » No. of views/fav tags/likes » XML feed subscriptions » No. replies to community threads » No. of rewards redeemed » Contest participation Linkedin » Likes on comments
  • 66. Qualitative Indirect activity factors also contribute to a users qualitative score TheSpread Augmentation Peer Reputation Size of the engaged audience How much your content is acted upon How much your content is acted upon Factors measured Factors measured Factors measured » Followers » Unique Retweeters » List inclusions » Mutual Follows » Unique Messages » Follower/Follow Ratio » Friends Retweeted » Followed Back % » Total Retweets » Likes Per Post » Unique Senders » Unique Commenters » Comments Per Post » Unique Retweeters » UniqueLikers » Follower Retweet % » Unique Commenters » Follower/Follow Ratio » Unique @ Senders » Unique Likers » Followed Back % » Follower Mention % » Influence of Followers »Influence of » @ Mention Count » Inbound Messages Per Retweeters and Mentioners » List Count » Outbound Message » Influence of Friends » List Followers Count. » Update Count. » Influence of Likers and Commenters
  • 67. Qualitative Understanding the insights of the factors TheSpread Augmentation Peer Reputation Are your tweets interesting and How diverse is the group that @ How influential are the people who informative enough to build an messages (mentions) you? @ message you? audience? Are you broadcasting or How influential are the people who How far has your content been participating in conversations? retweet you? spread across Twitter? How likely are you to be How influential are the people who Are people adding you to lists and retweeted? follow you? are those lists being followed? Do a lot of people retweet you or is How influential are the people who How many people did you have to it always the same few followers? list you? follow to build your count of followers? Are you tweeting too little or too How influential are the people who much for your audience? follow the lists you are on? How often are your follows reciprocated? Are your tweets effective in generating new followers, retweets and @ replies?
  • 68. Social Status Users will unlock various levels of status as they earn more MBucks by their pro -active social media participation An algorithm will decide the status that needs to be given for a user based on MBucks earned Users on the MTS network will be entitled to bonus MBucks at each level MBucks Earned (Non- MBucks Earned MTS User) (MTS User) Status 100 150 Worker 1000 1250 Manager 10000 12500 President 100000 120000 Owner 10000000 11000000 Tycoon Status will be represented by different badges on the user profile
  • 69. MBucks, Redemption & Status Like currency, Mbucks can be spent Like currency Mbucks can be used to acquire things Like currency Mbucks can be used to determine a persons wealth, and in turn wealth can define a persons status So what happens, if a user spends all his/her Mbucks to acquire rewards? When a user spends his MBucks to redeem a reward, his Mbuck wealth is transferred into an asset wealth hence maintaining his achieved status Before redemption After redemption MBucks Assets Status MBucks Assets Status 1000 0 Manager 0 1000 Manager Total Wealth: 1000 Total Wealth: 1000
  • 70. Appreciation & Depreciation of MBucks The components that can depreciate are: Status MBucks are directly related to a users social media activity. Status is related to the number of MBucks. Hence it depreciates over a period of time if the users social media participation is reduced. A drop in activity score will effectively cause a step down in status. The components that do not depreciate are: MBucks & Assets MBucks like money earned stays with a user, unless he spends it. A drop in social media activity will not result in reduction of MBuck value. If the user‟s activity starts to drop, the MBuck count will stagnate. The MBuck count will start to rise again as the user begins to increase his activity score
  • 71. Key gears of the program Recruitment Rewards
  • 73. 1 2 Recruitment Continuous Engagement Build awareness about Create interest, drive the community online stickiness Get people to register Encourage online and participate in the activity program
  • 74. The choice before us is clear..
  • 75. We can either throw one big boulder in the water and catch their attention
  • 76. or we can keep throwing a number of pebbles to keep them looking out for more
  • 77. Recruitment Large thrust for recruitment through various BTL activities Online buzz creation Online media – banners, mailers etc Social media engagements and activities On ground activations ATL campaigns with new product launches to showcase the URL as a sign-off
  • 78. So lets fish where the fish are and continually surprise them with a number of hooks
  • 79. Recruitment - Create Buzz MBANK MINT M-Jobs M-News Viral M-Scams MLEAGUE ATMBUCKS MCABS Celebrity Gaming KBM M-Hack Status Currency Game Show The recruitment ideas are about creating buzz and intrigue to what MBucks are. Every idea will sign-off with the line ‘Are you earning MBucks yet?’
  • 80. MBank Viral The MBANK is a bank unlike any other It is a bank that does not deal in money, but in social interactions It evaluates your status and the MBUCKS you should have based on how influential you are on Social Media We will showcase all of this in a web-viral video The viral video also serves as a fun tutorial on the program
  • 81. MBank Viral Style of the video will be Rube Goldberg The sheer magnitude, scale and skill that goes into building a Rube Goldberg Machine makes these videos inherently „shareable.‟ Makes the user go „WHOA!‟ MBucks are all about social interactions and hence a highly interactive video
  • 83. MBank Viral Series The Rube Goldberg machine will not be the only viral We will create a series of small virals about irate customers calling the MBank We will create bank robbery videos where the robbers always #fail We will create videos with the MBank‟s staff and what they do when they‟re bored
  • 84. MBank Banners These banners will talk about investments, loans and other such bank related things, but always with a twist.
  • 85.
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  • 87.
  • 88. Viplesh’s – Invest time in Facebook banner
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  • 90.
  • 91.
  • 92. The Mint The Mint is where MBucks are created We create videos, wikis and mailers that explain the origins of MBucks, who created MBucks, what are they worth in different countries, which are the richest MBuck countries, etc. Help establish the MBuck as a social currency the world over
  • 94. MINT – Video screens
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  • 101. M-Jobs Social Media is the buzz word in colleges and an coming field that lots of youngsters are looking toward The job markets have been flooded with social media jobs from SEO and SMO, to strategists and analysts Social Media jobs are not just popular, right now, they‟re „cool.‟
  • 102. M-Jobs We will create „job opportunities‟ for the youth We will flood every job site with companies that are looking for “Social Media Gurus.” These companies will highlight how they don‟t mind freshers. The jobs will also highlight how these companies will pay a really good amount for a fresher. (Over 6 lacs per annum) The catch, which users will see later on, is that payments are all in MBucks
  • 103. M-Jobs We will also market these jobs offline We will have kiosks at job fairs and at colleges during their recruitment phases where we market these jobs We will test users on how influential they are w.r.t. Social Media Once they‟ve been tested, we will give them a certain score and tell them what their expected salary package could be in Mbucks
  • 105. M-News We will create news about MBucks in popular news portals like Yahoo, MSN, Rediff and Indiatimes The news will always revolve around some currency issue where MBucks are at stake This will create buzz around the word MBucks – “What are these MBucks?”
  • 106. 4. M-news and M-scams
  • 108. M-Scams The internet is flooded with scams and schemes relating to money From the very common “Google will pay you a $100,” to the now- meme “Nigerian Scam,” duping people for money is very popular online We create mailers, fake-phishing websites, websites that talk about how, “You too can be a millionaire…” These mailers, etc will talk about the scams and schemes but always in relation to MBucks, not money
  • 109.
  • 110. M-League – TV Show The youth today connect with reality TV shows They might not know who the president of a country is, but they will know who the last elimination on Roadies was Drama, controversy and shock-value is entertainment on every youth channel for that reason
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  • 115. M-League – TV Show We run a one of a kind show that actually lets user decide what happens on a reality TV show The show we run will be along the lines of the Amazing Race. We have 10 Social Media enthusiasts competing with each other for a grand prize. The only way that these contestants can progress is with the help of MBucks. The way they get MBucks is when the TV audience actually tweets for them or follows them or sends them messages or basically does anything that will improve their social networth; in return giving them more MBucks. Along the race, there will be hurdles. The contestants on the show can only get past these hurdles with help from their social media friends and followers.
  • 116. M-League – TV Show Using Facebook & Twitter we find 10 participants to participate We give them the MPulse and the MBlaze dongle to start their social activities . As soon as they begin, they get a certain amount of MBucks depending on their previous social activity. Participants then need to use their MBucks to get from pit-stop to pit-stop, that will be found across the city. The first person to reach the pit-stop will get to experience exclusive rewards that up his/her social status. Eg: Level 1: Ride in a limo till your next clue. Level 2: The opportunity to dine with a celebrity. To receive the next clues in the race, users will need to purchase them using their MBucks. As the race progresses, they will use up all their MBucks, and to earn more MBucks they will need to become extra active on the Social Space The finish will be the grand reward that everyone will compete for
  • 117. M-League – TV Show Winner gets to star in a 5 minute short film directed by Karan Johar/ any other popular director. The winner is the hero of the film. This film gets featured on all short film festivals and YouTube and other such platforms.
  • 118. ATMBucks As an on-ground activity, we will place ATMs for MBUCKS around colleges and popular hang-out zones. These ATMs would help users to evaluate themselves and redeem experience rewards. These ATMs serve one purpose – to gather as many new users as possible. Every time someone uses one of these ATMs to evaluate themselves, they will in effect be creating a new account at the MBank.
  • 121. M-Cabs We create a limousine service. The limos will be branded with MBuck – “You too can rent this limo – only 5999 MBucks.” We‟ll also feature a number to call and a website link to book the cabs. We can also use the limo service as a party substitute: “Why go to Goa to party when you can party all the way to Goa?” We let people experience the limo, let them totally live it up with red carpets, free alcohol, hot women/men, open sun roofs with loud music, etc. We‟ll try to bring as much attention to the car and the great time the people are having inside. Whenever the car drops someone off, we can give out leaflets, etc that talk about the different limo schemes and what they are worth in MBucks.
  • 122. M-Cabs – Booking microsite The micro-site will let people make the cab booking The phone number that people call will have a customer service executive take down bookings and tell them how this is a free service for now, but in a while it will cost them MBucks.
  • 123. Celebrity Status MBucks help elevate a users status To highlight that fact, we will rope in internet celebrities as well as real world celebrities We will show users how real world celebrities have no standing as compared to internet celebrities We will show users how real world celebs are using social media themselves to better their status
  • 124. Celebrity Status A YouTube innovation will start off with a Ray William Johnson video Shahrukh Khan and Salman Khan will interrupt the video from the video gallery at the side They will try to take the users mouse cursor and make it click on their own videos In the end Ray William Johnson will take the mouse cursor and make the user click on “LIKE” for his video
  • 126.
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  • 130. Celebrity Status In addition to the YouTube innovation, we will have a talk show - webseries, where we have interviews with Indian Internet Celebrities We can ask the „How Can She Slap‟ guy to give us tips on slapping We can ask the „She Laft Me Alone‟ guy for break up tip. These videos tie in to the fact that these „celebrities‟ would have remained „unknowns‟ had it not been for the impact they‟ve had on Social Media
  • 131. M-Hack
  • 132. M-Hack We create an application on Facebook and Twitter It is basically a link that users can send to their friends. If their friend clicks on the link, it will load a flash file. This flash file is a screenshot of their Facebook wall/ Twitter feed. The user will believe that they‟re looking at their own wall/feed. But then the mouse starts moving on its own. It will looks like someone has taken over your FB account. A message starts typing itself out: I‟ve taken over your Facebook/ Twitter account. If you don‟t pay me 6500 MBucks in the next hour, I‟m deactivating your account.”
  • 133. M-Hack The application will end with, “Don‟t worry, this isn‟t real. But what if it was? Do you have MBucks to save you in such a situation?” The prank-nature of the application will have many users sending the link to their friends.
  • 134. Gaming Currency Flash gaming websites like Zapak.com are very popular amongst the youth These websites feature games that have coin collection. In fact, most popular games from back in the day, were only about coin collection – Mario, Sonic, etc. We tie up with Zapak and make sure that every game with a coin collection factor is replaced with MBucks Users will now have to collect MBucks, not coins/diamonds
  • 135.
  • 136.
  • 137. Who wants to make some MBUCKS – Game Show App
  • 138. Who wants to make some MBUCKS Game Show App We create a version of KaunBanegaCrorepati. It‟s a YouTube – Annotations based interactive video where we test users Social Media knowhow If they get a right answer, they progress to the next video and so on and so forth We will actually have the phone a friend number (MTS short code) to help make calls followed by an IVRS that will give out the right answer Whenever a user gets a wrong answer, the video will talk about how they‟ve played well, but this is the end of the road, “You could have experienced more, but now you have to settle for a limousine ride…” Every wrong answer will have a different experience reward to talk about.
  • 139. 1 2 Recruitment Continuous Engagement Build awareness about Create interest, drive the community online stickiness Get people to register Encourage online and participate in the activity program
  • 140. Sustenance MBANK Mbucket List Tech Reviews Of a Feather Web Series Know your Social Media Double or Motivational enemies Insider Nothing Posters Newsletter & Rewards Fan page
  • 141. 1. MBANK – WebSeries
  • 142. Mbank - Webseries We create a web series. It is a weekly online sitcom This Web series will feature the staff from the MBank and the usual goings on there The Web series will bear the documentary narrative The Web series will showcase young love in the bank, pranks in the bank, petty politics in the bank, flame wars in the bank, fights in the bank, etc.
  • 143. Mbucket List A simple contest on facebook asking people what are the 10 things they would like to do in their lives. The list with the most likes and favorites would get a chance to see some of those dreams come true thanks to MTS MTS could make these things recurring rewards with anyone with enough MBucks to experience them
  • 144. Tech Reviews Once the MBucks program gains momentum and it has enough users we will have a mass „tip‟ submission of the URL to tech reviewers We will first give tips to the Indian Blogosphere followed by professional tech reviewers in India and then finally to international review sites like Gizmodo, etc.
  • 145. Of a Feather Everyone wants to know the number of mutual friends they have with another person We create an application that helps users find people with the same or similar MBucks worth The users can then network with these users to see how they are going about earning their MBucks We will also let users form partnerships where they want to, so they can use their money collectively and hence gain the bigger status rewards.
  • 146. Social Media Insiders We will have social media insiders keeping track of the people who are really making the big MBucks These Insiders on twitter, facebook, youtube, etc, will constantly send out congratulatory messages and tips to these users. These tips will serve as reminders to these users that there‟s still a long way to go and lots more MBucks to collect
  • 147. Double or Nothing To keep users who have slowed down on their social media activity engaged, we will create the Double or Nothing activity This activity will help these users double their MBuck value if they do it right The activity will help users get back in the game, and also be eligible for bigger rewards Almost like a wild card entry
  • 148. Motivational Posters Motivational Posters are a very popular meme on the internet We‟ll ride on the popularity of this Meme and create MBucks motivational posters These posters will talk about rewards that you can get in the next level. Eg. Sour Grapes: You‟re already there! (A meeting with the Dalai Lama: 1000000 Mbucks)
  • 149. Just a theory: Fly a MIG for 300000 MBucks
  • 150. Newsletter and Fan Page A weekly newsletter and Facebook fan page will constantly update everyone of the goings on w.r.t. MBucks Who‟s the richest? Who has recently redeemed a big reward? What the new rewards are? Who to follow, who not to follow? Quotes from the past week? Contests – New Phone promotion led
  • 151. Images of Newsletter and Fanpages
  • 152. Rewards Rewards are going to be a big draw for users If the rewards are one-of-a-kind, users will come back to make more MBucks These rewards will also help elevate the users status in real life, so that makes these rewards even more tempting to earn
  • 153. Rewards-Ad Space Reward MTS will buy ad space all over the internet This ad space will be blank for the most part, and will communicate: “You can book this space for 50000 MBucks.” This will be a gimmick. Users will actually be able to book that ad space for one day for a certain MBuck value. Users will now have the chance to advertise anything, from their band to their kittens at home, only if they have enough MBucks Instantly give users a real life status
  • 154. AD SPACE ONLINE BANNER
  • 155. Rewards-Ad Space Reward Additionally, MTS can also buy billboards and hoardings in prominent parts of a city and simply communicate: “Want to book this space? 1000000 MBucks”
  • 157. Contests What‟s your status? A contest where we invite users to submit their status message. If a user believes that he has posted a really creative/provocative/funny status message, he can submit a screenshot of that status message (with or without the comments) on the FB fanpage. The best message every week will win an MTS product. Blog and you shall receive Submission Contests powered by indiblogger.in This is a contest for users with blogs on BLOGGER.com. We run contests where we ask users to submit blog posts and the posts with the most activity/comments every week will win an MTS product. These contests will change every month from „Recipe‟ submission contests to „Review‟ contests to „Daily Anecdote‟ contests.
  • 158. Contests Trivial Knowledge Trivia contests on Kweezzz.com Fortnightly contests on a variety of topics, from the Indian Space program to the music of the 80s to sports. The top three winners from every contest will win an MTS product. Indian Meme A contest where we invite users to try and convert a popular internet meme to an Indian version. These submissions could range from videos, to pictures, to quotes. Eg. The NYAN cat could be NANNI BILLI, etc. The funniest Indianised meme every week will win an MTS product.
  • 160. Ongoing Rewards Write reviews for a movie on a daily newspaper for a day Travelogue column guest writer of the week Exclusive passes to Page 3 parties Passes to TED events for thought leaders Exclusive and early preview for unreleased games on gaming consoles Special discounts at key selected retail partners
  • 161. Event based Rewards Watching the match with players in the Pavilion/Box seats Sharing Post-match dinner with the players. Wild card entry to the reality music shows eg. Saregamapa , Indian Idol , etc. Movie premier tickets for a month Name plate on a reserved table in a 5star restaurant/Hotel Winner get to display his/her dish in a 5star menu Training with top chefs or spend a day with top chefs Wild card entry to Master chef India Launch winners clothing line at any well known fashion event
  • 162. Bid/Contests for Rewards DIY mobile phone. MTS will help build the phone Visit the 10 best places to eat in the world Witness any sports event season (Wimbledon , Barclays premier league, etc.) NASA or ISRO trip
  • 164. Technical Feasibility Free APIs available for each of the portal features (including mobile) Measurement Quantitative – Empire Avenue & Peer Index Qualitative – Klout& Browser plug-ins for Firefox and Chrome Status measurement – Badgeville Trends and Leader Boards – Rypple&Socmetrics
  • 165. Rewards Management Leverage the Rediff.com‟s „Deals‟ management system TNS OK Creative Copy (Truth & Surprise) & Image Sellers Rediff Field Rediff Deals Sales Team Catalogue OK Scheduling LIVE Deal Publishing Platform
  • 166. Rewards Management Leverage the Rediff.com‟s „Deals‟ management system Order eCommerce Gateway Online User Deals (Base Value/Margin + Balance) Base Value/Margin to Rediff Delivery Online + Offline COD Optimization based on • Users click stream • Bounce rate • Funnel analysis • Copy testing
  • 168. Phase 2 Community built by influencers Barter of MBucks MSure – MBucks Insurance CSR – Donate Mbucks for Charity Monetization of the portal - Exclusive tie ups with brands and social media platforms

Editor's Notes

  1. What ‘C’ stands for has been widely debated: it encompasses connectivity, creativity, communities, channels, content & much moreIn total it defines an audience whose interests & behaviour are expressed across the technologically progressive backdrop of MySpace, Flickr, Nokia, gaming & much moreWe’re going to explore this world & discover how 5 can fit within it