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Crm overview di Roberto Andreoli
- 1. Dynamics CRM
Overview
Roberto Andreoli
Dynamics CRM Marketing Manager
May 21, 2010
- 6. Marketing Capabilities Overview
Key Capabilities
Closed-Loop Marketing
Robust workflow
Native Outlook Client
Data import & cleansing
Breadth of BI capabilities
- 7. Sales Capabilities Overview
Key Capabilities
“Lead to Cash”
Native Outlook Client
Robust workflow
Insightful analytics
Mobile productivity
- 8. Customer Service Capabilities Overview
Service Capabilities
Full feature set
Service Workflow
Designed for
Users
Managers
Executives
- 11. Dynamics CRM – Flexible delivery models
On Premise
Hosted
Online
™
Disponibilità mercato Italiano CY 10
- 12. And now? How we can sell the it?
Volume Resellers Independent
licensing Dynamics Software
ERP Vendor
Certified Software Advisor Solution Provider Agreement ISV Agreement
https://partner.microsoft.com/Italy/productssolutions/dynamics/microsoftdynamicscrm
- 13. Thank You!!! Dynamics CRM
Roberto Andreoli
Dynamics CRM Marketing Manager
Overview
Email roberto.andreoli@microsoft.com Andreoli
Roberto
Phone +39 02 7039 2307 Dynamics CRM Marketing
Mobile +39 335 833 51 60 Manager
May 21, 2010