How conferencing calling can be made better by using products from Plantronics

1. Smarter Conference Calling

2. Your workforce is increasingly dispersed Global companies Sub-contract work to individuals or other organisations You need to collaborate more Increasing productivity The ‘old’ collaboration tools don’t work any more Corridor conversations Point to point calls or conferences Team A in one room calling Team B in another room Global Collaboration 2/8/2011 2

3. New collaboration tools needed Conference calling Web conferencing Personal video calling We’re collaborating more than ever 2/8/2011 3 SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

4. “YES!!! I HAVE EIGHT HOURS OF CONFERENCE CALLS TODAY!!!” A mixed blessing 2/8/2011 4

5. The Good, The Bad & The Ugly The Benefits Improved productivity Reduced travel costs Reduced environmental impact The Downsides Joining the call (re-joining the call) Poor audio quality Increased complexity Are you really engaged? Are you dressed? 5 2/8/2011

6. Imagine a smart application that Identified conference calls in your diary Joined the meeting automatically Instantly re-connected dropped calls Plantronics Instant Meeting Powerful, multi-platform application Ideal for mobile professional Simplifies joining conference calls whilst on the move Joining conference calls the smart way 2/8/2011 6

7. Up to 90% of employees work outside the office at some point Increasingly offices are open plan spaces High levels of background noise negatively impact a call Vpro – for the mobile professional Savi office or Encore Pro - for the office worker Make every call sound like you are in the office 2/8/2011 7

8. Getting engaged? Tone of Voice 38% Message 13% Message 7% Body Language 55% Tone of Voice 87% Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications. Journal of personality and social psychology 6(1): 109-114.

9. Meeting etiquette rules apply Have a clear objective Be on time Distribute material Reference it clearly Speak with impact Engage a remote audience Maximise your voice potential Speech Impact is ideal for mobile professionals, office workers and home workers Make your meeting smart – get the etiquette right 2/8/2011 9 23% gave full attention 27% were doing ‘other work’ 13% surfed the internet 8% were NOT fully dressed Source: Speed Lead, Kevan Hall, 2009

10. Increased collaboration has caused increased complexity Endpoints Communication channels The Plantronics Calisto simplifies Reduce desktop clutter in home office Home office desk often shared space Private office desk Calisto with mic clip is ideal for video conferencing Communication Clear indication of when your microphone is mutes Clear ability to mute or unmute microphone quickly Calisto P800 is ideal for office workers with a private space, and home workers Lets make it simple 2/8/2011 10

11. We’ve evolved to a new way of working Collaboration with remote colleagues is now firmly entrenched For the best collaboration solutions, one-size does not fit all Right device for right work style and work space Plantronics portfolio makes conference calling smarter Collaboration. Simplified. 2/8/2011 11