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FUNDAMENTALS IN REAL ESTATE
SERIES PART 4
WORKING WITH SELLERS
RE/MAX Mumbai Gujarat
RECAP
 Part 1 - Getting Started
o Nature of the work
o Market trends
o Become the Sales Associate of choice
o Four reasons why Sales Associates fail
o Sales Associate mission statements
o Goals
o Marketing plan
RE/MAX Mumbai Gujarat
RECAP
 Part 2 - Marketing
o Needs and wants of consumers are changing
o The brand
o Marketing a service
o Building relationships
o Marketing rules
o Personal promotion
o Specialize
o Elements for your marketing plan
RE/MAX Mumbai Gujarat
RECAP
 Part 3 - Prospecting
o Repetition
o Seek opportunities for leverage
o Six steps to getting started
o Farming
o Direct response marketing
o Expired listings
o For Sale by Owner
o Ad/sign call system
o Open houses
RE/MAX Mumbai Gujarat
TODAY’S AGENDA
 Presentation to a seller
 Pre-listing package
 Listing package
 Presentation steps
 Pricing
 Negotiating with sellers
 Cutting commissions
 Follow-up system
 After closing
 How to avoid the eight biggest selling
mistakes
PRESENTATION TO A
SELLER
RE/MAX Mumbai Gujarat
QUESTIONS TO ASK
SELLER
 Are you planning to interview more
than one Sales Associate?
 Where are you moving to?
 When do you have to be there?
 Will you describe the property in as
much detail as possible?
 What improvements have been made
to the property?
RE/MAX Mumbai Gujarat
LISTING PROCESS
 Two step listing process
 One step listing process
PRE-LISTING PACKAGE
RE/MAX Mumbai Gujarat
PRE-LISTING PACKAGE
INCLUDES
 Introductory letter
 Testimonials/references
 Performance history - Yours, RE/MAX office,
market, competition
o Market share graph
o Sales to list ratio
o Time on market
o Sales volume
 Dangers of overpricing
 Promo pieces on you and/or RE/MAX
 Sample marketing pieces
 Listing agreement
LISTING PACKAGE
RE/MAX Mumbai Gujarat
 Letter to client from you
 Listing agreement
 Disclosure forms
 Comparative Market Analysis (CMA)
 Company brochure
 Personal brochure or resume
 Sample property brochures, feature
sheets, flyers
 Testimonials/letters of reference
RE/MAX Mumbai Gujarat
 Information pieces
 Why use a Sales Associate?
 Remodel or sell?
 Dangers of overpricing
 Market statistics
 Your marketing plan
 Service guarantee
 Performance history (use office
numbers if you are a new Agent).
 Professional designations, education
courses and certificates received.
RE/MAX Mumbai Gujarat
 Seller’s Guide - May include information
described above plus:
 Steps in the selling process
 Preparing your home for sale
 The agency relationship
 Pricing
 Seller’s Checklist - items you need to market
home
 Showing information
 Open House procedure information
 Lawyers
 Cost of Selling
 Deducting your move (tax information)
PRESENTATION STEPS
RE/MAX Mumbai Gujarat
 Preparation and research
 Call and confirm appointment
 Establish seller’s objectives
 Presentation
 Sales Associate selection
 Confirm asking price
 Explain & sign the listing agreement
RE/MAX Mumbai Gujarat
 Establish trust
 Determine the seller’s motivation
 Experience and expectations
 Length of your presentation
 Seller questions
 Sell your credentials and marketing
plan
 Listing or marketing plan
PRICING
RE/MAX Mumbai Gujarat
CURRENT MARKET
CONDITIONS
 Buyer’s market
 Balanced market
 Seller’s market
 Sale to List Price
 Average Sale Price Trend
 Total Homes Listed Versus Sold
 Seasonality
RE/MAX Mumbai Gujarat
CONDITION OF THE
PROPERTY
 Staging
 Other Factors in Pricing – Location,
Size and Amenities
 Initial Impression
 Taking Overpriced Listings
 Dangers of Overpriced Listings
NEGOTIATING WITH
SELLERS
RE/MAX Mumbai Gujarat
 Overcoming Objections
 Seller Objections
 Cutting Commissions
 Commission Objections
FOLLOW-UP SYSTEM
RE/MAX Mumbai Gujarat
 Set up a weekly or bi-weekly market
report for your active listings.
 Set up an aggressive price reduction
campaign
AFTER CLOSING
RE/MAX Mumbai Gujarat
 Customer Satisfaction
 Handling Complaints
HOW TO AVOID THE 8
BIGGEST SELLING
MISTAKES
RE/MAX Mumbai Gujarat
1. Wrong Price
2. As-Is Condition
3. No Curb Appeal
4. Not Making Your Home “Fit to Sell”
5. Lavishly Over Improving
6. Not Using a Professional
7. Not Disclosing Defects
8. Play Hardball
RE/MAX Mumbai Gujarat
THANK YOU

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Working with Real Estate Sellers

  • 1. FUNDAMENTALS IN REAL ESTATE SERIES PART 4 WORKING WITH SELLERS
  • 2. RE/MAX Mumbai Gujarat RECAP  Part 1 - Getting Started o Nature of the work o Market trends o Become the Sales Associate of choice o Four reasons why Sales Associates fail o Sales Associate mission statements o Goals o Marketing plan
  • 3. RE/MAX Mumbai Gujarat RECAP  Part 2 - Marketing o Needs and wants of consumers are changing o The brand o Marketing a service o Building relationships o Marketing rules o Personal promotion o Specialize o Elements for your marketing plan
  • 4. RE/MAX Mumbai Gujarat RECAP  Part 3 - Prospecting o Repetition o Seek opportunities for leverage o Six steps to getting started o Farming o Direct response marketing o Expired listings o For Sale by Owner o Ad/sign call system o Open houses
  • 5. RE/MAX Mumbai Gujarat TODAY’S AGENDA  Presentation to a seller  Pre-listing package  Listing package  Presentation steps  Pricing  Negotiating with sellers  Cutting commissions  Follow-up system  After closing  How to avoid the eight biggest selling mistakes
  • 7. RE/MAX Mumbai Gujarat QUESTIONS TO ASK SELLER  Are you planning to interview more than one Sales Associate?  Where are you moving to?  When do you have to be there?  Will you describe the property in as much detail as possible?  What improvements have been made to the property?
  • 8. RE/MAX Mumbai Gujarat LISTING PROCESS  Two step listing process  One step listing process
  • 10. RE/MAX Mumbai Gujarat PRE-LISTING PACKAGE INCLUDES  Introductory letter  Testimonials/references  Performance history - Yours, RE/MAX office, market, competition o Market share graph o Sales to list ratio o Time on market o Sales volume  Dangers of overpricing  Promo pieces on you and/or RE/MAX  Sample marketing pieces  Listing agreement
  • 12. RE/MAX Mumbai Gujarat  Letter to client from you  Listing agreement  Disclosure forms  Comparative Market Analysis (CMA)  Company brochure  Personal brochure or resume  Sample property brochures, feature sheets, flyers  Testimonials/letters of reference
  • 13. RE/MAX Mumbai Gujarat  Information pieces  Why use a Sales Associate?  Remodel or sell?  Dangers of overpricing  Market statistics  Your marketing plan  Service guarantee  Performance history (use office numbers if you are a new Agent).  Professional designations, education courses and certificates received.
  • 14. RE/MAX Mumbai Gujarat  Seller’s Guide - May include information described above plus:  Steps in the selling process  Preparing your home for sale  The agency relationship  Pricing  Seller’s Checklist - items you need to market home  Showing information  Open House procedure information  Lawyers  Cost of Selling  Deducting your move (tax information)
  • 16. RE/MAX Mumbai Gujarat  Preparation and research  Call and confirm appointment  Establish seller’s objectives  Presentation  Sales Associate selection  Confirm asking price  Explain & sign the listing agreement
  • 17. RE/MAX Mumbai Gujarat  Establish trust  Determine the seller’s motivation  Experience and expectations  Length of your presentation  Seller questions  Sell your credentials and marketing plan  Listing or marketing plan
  • 19. RE/MAX Mumbai Gujarat CURRENT MARKET CONDITIONS  Buyer’s market  Balanced market  Seller’s market  Sale to List Price  Average Sale Price Trend  Total Homes Listed Versus Sold  Seasonality
  • 20. RE/MAX Mumbai Gujarat CONDITION OF THE PROPERTY  Staging  Other Factors in Pricing – Location, Size and Amenities  Initial Impression  Taking Overpriced Listings  Dangers of Overpriced Listings
  • 22. RE/MAX Mumbai Gujarat  Overcoming Objections  Seller Objections  Cutting Commissions  Commission Objections
  • 24. RE/MAX Mumbai Gujarat  Set up a weekly or bi-weekly market report for your active listings.  Set up an aggressive price reduction campaign
  • 26. RE/MAX Mumbai Gujarat  Customer Satisfaction  Handling Complaints
  • 27. HOW TO AVOID THE 8 BIGGEST SELLING MISTAKES
  • 28. RE/MAX Mumbai Gujarat 1. Wrong Price 2. As-Is Condition 3. No Curb Appeal 4. Not Making Your Home “Fit to Sell” 5. Lavishly Over Improving 6. Not Using a Professional 7. Not Disclosing Defects 8. Play Hardball