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Infrastructure Challenges


                                    Pini Cohen
                                        EVP
                                   pini@stki.info
   Pini Cohen’s work Copyright 2011 @STKI
   Do not remove source or attribution from any graphic or portion of graphic
Agenda
• Major trends:
   – Public Cloud
   – Fabric Computing
   – Near Field Communications and Video
• Issues raised in STKI Round Table
   –   Performance
   –   Downtime
   –   Operations
   –   Time to Market
• STKI ratios
• Appliances
• Summary

                Pini Cohen’s work Copyright 2011 @STKI                                  2
                Do not remove source or attribution from any graphic or portion of graphic
Public Cloud
• With Public Cloud “2 people business” can have:
   –   ERP
   –   CRM                                                               196,802 soho ( up to 9
   –   Manufacturing Software
                                                                        companies employees)
   –   VOIP
• Soon they will have applications that corporate IT
  does not have! Example: Video Application




                Pini Cohen’s work Copyright 2011 @STKI                                  3
                Do not remove source or attribution from any graphic or portion of graphic
Cloud usage




                     Source: http://www.jackofallclouds.com/


Pini Cohen’s work Copyright 2011 @STKI                                  4
Do not remove source or attribution from any graphic or portion of graphic
Fabric Computing
• The Goal is to create a very flexible, elastic infrastructure on which a variety of
  applications can be easily provisioned and efficiently operated.
• Interconnected nodes that look like a 'weave' or a 'fabric' when viewed
  collectively from a distance
• The main advantages of fabrics are that a massive concurrent processing
  combined with a huge, tightly-coupled address space makes it possible to
  solve huge computing problems and that they are both scalable and able to be
  dynamically reconfigured
• Challenges include a non-linearly degrading performance curve, whereby
  adding resources does not linearly increase performance which is a common
  problem with parallel computing and maintaining security.

 Source: wikipedia STKI modifications http://en.wikipedia.org/wiki/Fabric_computing#cite_note-fabrics-1 and http://forums.juniper.net/t5/Architecting-the-Network/Fabric-Computing-Gartner-s-view-for-the-future-of-the-datacenter/bc-p/75834




                                                 Pini Cohen’s work Copyright 2011 @STKI                                  5
                                                 Do not remove source or attribution from any graphic or portion of graphic
Ubiquitous computing 
                                                                                         pervasive computing
                                                                                           External TCP/IP
                                                                                           Internet
Source: http://www.elec.qmul.ac.uk/people/stefan/ubicom/slides/ubicom-ch02-slides.ppt




                                                                                                                                         ICT Network                        External
                                                                                                                                                                            Energy Grid




                                                                                                                                                                               External
                                                                                                                                                                               Phone
                                                                                                                                                                               Network
                                                                                                                                                       Ubiquitous computing: smart devices, environments and interac
                                                                                        External Video                         External Audio
                                                                                        Broadcast                              Broadcast
                                                                                          Pini Cohen’s work Copyright 2011 @STKI
                                                                                          Do not remove source or attribution from any graphic or portion of graphic
MEMS




                                                                                                                 Source: http://bcctae.files.wordpress.com/2010/10/adaptive-experiences-ubiquitous-computing.ppt
                                                                                        Micro fabrication and
                                                                                       integration of low-cost
                                                                                       sensors, actuators and
                                                                                        computer controllers,
                                                                                       MEMS (Micro Electro-
                                                                                        Mechanical Systems)




                                                                                         Ubiquitous computing:
                                                                                         smart devices,
Photo: courtesy of Brett Warneke                                                         environments and
                                                                                         interaction
                                                                                         7
                  Pini Cohen’s work Copyright 2011 @STKI
                  Do not remove source or attribution from any graphic or portion of graphic
NFC: Near Field Communication




    Pini Cohen’s work Copyright 2011 @STKI
    Do not remove source or attribution from any graphic or portion of graphic
Video
                                                                               Video is a
                                                                             SCATTERED IT
                                                                             TECHNOLOGY




Pini Cohen’s work Copyright 2011 @STKI
Do not remove source or attribution from any graphic or portion of graphic
STKI Round Table




Pini Cohen’s work Copyright 2011 @STKI
Do not remove source or attribution from any graphic or portion of graphic
Performance
• It took as ages to find out that unknown
  insignificant parameter caused serious
  performance issues
• We had some performance issues so we
  upgraded the storage. But now we found out
  that the bottleneck was networking. Than it
  were the servers…



          Pini Cohen’s work Copyright 2011 @STKI                                 11
          Do not remove source or attribution from any graphic or portion of graphic
Downtime
• We had one patch causing problems with one
  infrastructure component. Then, after fixing this
  problem, it started to harm the application…
• Root cause analysis of production errors is a
  nightmare. The general Enterprise System
  Management environment is not capable to lead us
  to the right place of error.
• We waited 3 hours for the storage vendor support
  then another 4 hours to the network person but then
  the storage support personal had to leave….

            Pini Cohen’s work Copyright 2011 @STKI                                 12
            Do not remove source or attribution from any graphic or portion of graphic
Operations
• Dependencies between infrastructure components are so
  complicated. Updating one system component takes ages
  until getting certification from all other related components
• Professional services from the different technology domains is
  huge cost
• It’s a lot of fun to go through 4 management consoles each
  with a different GUI and methodology
• It took us ages to automate adding new server to the
  application server cluster. Then we had to do it almost again
  since the server OS changed some API’s



              Pini Cohen’s work Copyright 2011 @STKI                                 13
              Do not remove source or attribution from any graphic or portion of graphic
Time to market and efficiency
• We have to show efficiency all over the road –
  reduce development, testing and release
  cycles
• We are spending too much time on “none-
  core” issues
• We are not efficient enough
• Integration problems between components
  caused serious delay in deadlines

           Pini Cohen’s work Copyright 2011 @STKI                                 14
           Do not remove source or attribution from any graphic or portion of graphic
Server Ratios - Windows
• Number of Windows Servers (logical ) per System member
                  Per FTE                      All Win                        Prod Win
                                               Servers                         Servers
               25 percentile            92servers                        47servers
               Median                   122 Servers                      67 Servers
               75 percentile            200 Servers                      100 servers

• Percent of Production Windows server from all Windows servers

                                                                   Percent of
                                                                  prod servers
                                25 percentile                   50%
                                Median                          62%
                                75 percentile                   75%
                                                                                                 Source: STKI
                    Pini Cohen’s work Copyright 2011 @STKI
                    Do not remove source or attribution from any graphic or portion of graphic
NOC, Operators Ratio
• Number of Open production servers per NOC person:

           Per FTE                                    Unix Linux Servers
           25 percentile                              15servers
           Median                                     46 Servers
           75 percentile                              80 Servers
• Large variety since there is large variety in NOC operations
• MF, AS/400, OpenVMS – not included in the count but add lots of load




                                                                                                  Source: STKI
                     Pini Cohen’s work Copyright 2011 @STKI
                     Do not remove source or attribution from any graphic or portion of graphic
Appliances
We are seeing more and more Appliances offerings




 NetBackup 5000
    Appliance                                                                                                  Oracle Exadata 
                                                    Teradata                      EMC Greenplun
Turnkey Deduplication Solution from
            Symantec
                                                                                                                   Exalogic




                                                                                              VBLOCK
                                  Pini Cohen’s work Copyright 2011 @STKI
         Google                                                                   FlexPod for Vmware
                                  Do not remove source or attribution from any graphic or portion of graphic         SAP HANA
The role of System is changing
• The “System” is changing:
  – From HW and OS centric that is focused on the
    particular platform
  – To integration between systems, connectors and
    XML
• More “business process” oriented – need to
  know what the application is doing and what
  is the business process even before installing
  a patch

           Pini Cohen’s work Copyright 2011 @STKI                                 18
           Do not remove source or attribution from any graphic or portion of graphic
Thank you

                                                     Pini Cohen



 Pini Cohen’s work Copyright 2011 @STKI                     19
 Do not remove source or attribution from any graphic or portion of graphic

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2011 infra challanges for oracle v1

  • 1. ; Infrastructure Challenges Pini Cohen EVP pini@stki.info Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 2. Agenda • Major trends: – Public Cloud – Fabric Computing – Near Field Communications and Video • Issues raised in STKI Round Table – Performance – Downtime – Operations – Time to Market • STKI ratios • Appliances • Summary Pini Cohen’s work Copyright 2011 @STKI 2 Do not remove source or attribution from any graphic or portion of graphic
  • 3. Public Cloud • With Public Cloud “2 people business” can have: – ERP – CRM 196,802 soho ( up to 9 – Manufacturing Software companies employees) – VOIP • Soon they will have applications that corporate IT does not have! Example: Video Application Pini Cohen’s work Copyright 2011 @STKI 3 Do not remove source or attribution from any graphic or portion of graphic
  • 4. Cloud usage Source: http://www.jackofallclouds.com/ Pini Cohen’s work Copyright 2011 @STKI 4 Do not remove source or attribution from any graphic or portion of graphic
  • 5. Fabric Computing • The Goal is to create a very flexible, elastic infrastructure on which a variety of applications can be easily provisioned and efficiently operated. • Interconnected nodes that look like a 'weave' or a 'fabric' when viewed collectively from a distance • The main advantages of fabrics are that a massive concurrent processing combined with a huge, tightly-coupled address space makes it possible to solve huge computing problems and that they are both scalable and able to be dynamically reconfigured • Challenges include a non-linearly degrading performance curve, whereby adding resources does not linearly increase performance which is a common problem with parallel computing and maintaining security. Source: wikipedia STKI modifications http://en.wikipedia.org/wiki/Fabric_computing#cite_note-fabrics-1 and http://forums.juniper.net/t5/Architecting-the-Network/Fabric-Computing-Gartner-s-view-for-the-future-of-the-datacenter/bc-p/75834 Pini Cohen’s work Copyright 2011 @STKI 5 Do not remove source or attribution from any graphic or portion of graphic
  • 6. Ubiquitous computing pervasive computing External TCP/IP Internet Source: http://www.elec.qmul.ac.uk/people/stefan/ubicom/slides/ubicom-ch02-slides.ppt ICT Network External Energy Grid External Phone Network Ubiquitous computing: smart devices, environments and interac External Video External Audio Broadcast Broadcast Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 7. MEMS Source: http://bcctae.files.wordpress.com/2010/10/adaptive-experiences-ubiquitous-computing.ppt Micro fabrication and integration of low-cost sensors, actuators and computer controllers, MEMS (Micro Electro- Mechanical Systems) Ubiquitous computing: smart devices, Photo: courtesy of Brett Warneke environments and interaction 7 Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 8. NFC: Near Field Communication Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 9. Video Video is a SCATTERED IT TECHNOLOGY Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 10. STKI Round Table Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 11. Performance • It took as ages to find out that unknown insignificant parameter caused serious performance issues • We had some performance issues so we upgraded the storage. But now we found out that the bottleneck was networking. Than it were the servers… Pini Cohen’s work Copyright 2011 @STKI 11 Do not remove source or attribution from any graphic or portion of graphic
  • 12. Downtime • We had one patch causing problems with one infrastructure component. Then, after fixing this problem, it started to harm the application… • Root cause analysis of production errors is a nightmare. The general Enterprise System Management environment is not capable to lead us to the right place of error. • We waited 3 hours for the storage vendor support then another 4 hours to the network person but then the storage support personal had to leave…. Pini Cohen’s work Copyright 2011 @STKI 12 Do not remove source or attribution from any graphic or portion of graphic
  • 13. Operations • Dependencies between infrastructure components are so complicated. Updating one system component takes ages until getting certification from all other related components • Professional services from the different technology domains is huge cost • It’s a lot of fun to go through 4 management consoles each with a different GUI and methodology • It took us ages to automate adding new server to the application server cluster. Then we had to do it almost again since the server OS changed some API’s Pini Cohen’s work Copyright 2011 @STKI 13 Do not remove source or attribution from any graphic or portion of graphic
  • 14. Time to market and efficiency • We have to show efficiency all over the road – reduce development, testing and release cycles • We are spending too much time on “none- core” issues • We are not efficient enough • Integration problems between components caused serious delay in deadlines Pini Cohen’s work Copyright 2011 @STKI 14 Do not remove source or attribution from any graphic or portion of graphic
  • 15. Server Ratios - Windows • Number of Windows Servers (logical ) per System member Per FTE All Win Prod Win Servers Servers 25 percentile 92servers 47servers Median 122 Servers 67 Servers 75 percentile 200 Servers 100 servers • Percent of Production Windows server from all Windows servers Percent of prod servers 25 percentile 50% Median 62% 75 percentile 75% Source: STKI Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 16. NOC, Operators Ratio • Number of Open production servers per NOC person: Per FTE Unix Linux Servers 25 percentile 15servers Median 46 Servers 75 percentile 80 Servers • Large variety since there is large variety in NOC operations • MF, AS/400, OpenVMS – not included in the count but add lots of load Source: STKI Pini Cohen’s work Copyright 2011 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • 17. Appliances We are seeing more and more Appliances offerings NetBackup 5000 Appliance Oracle Exadata Teradata EMC Greenplun Turnkey Deduplication Solution from Symantec Exalogic VBLOCK Pini Cohen’s work Copyright 2011 @STKI Google FlexPod for Vmware Do not remove source or attribution from any graphic or portion of graphic SAP HANA
  • 18. The role of System is changing • The “System” is changing: – From HW and OS centric that is focused on the particular platform – To integration between systems, connectors and XML • More “business process” oriented – need to know what the application is doing and what is the business process even before installing a patch Pini Cohen’s work Copyright 2011 @STKI 18 Do not remove source or attribution from any graphic or portion of graphic
  • 19. Thank you Pini Cohen Pini Cohen’s work Copyright 2011 @STKI 19 Do not remove source or attribution from any graphic or portion of graphic