Checklist for an Energetic Volunteer Workforce
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A look at 10 tips for creating a vibrant association volunteer program
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Checklist for an Energetic Volunteer Workforce
- 1. A checklist for an energetic volunteer force
- 2. Members as Citizens
- 3. Plug in Increase Value Increase retention Increase acquisition
- 4. 1 – Commit! In your strategic plan / mission / objectives
- 5. PUBLIC LIBRARY ASSOCIATION GOAL: ORGANIZATIONAL EXCELLENCE OBJECTIVE (3): IMPROVE OPPORTUNITIES FOR MEMBER ENGAGEMENT.
- 6. 2 - Map out your volunteer opportunities. Two key elements are pathway & matrix
- 7. Pathway 5 - Strategic Volunteers Leader 4 - Experienced Volunteer Leader 3 - New Volunteer Leader 2 - Learning Volunteer 1- Prospective Volunteers
- 8. Matrix Position Type of Skill/ Individual/ Location Time Key Tasks Commitment Knowledge Group Commitment Level Position e.g., e.g. Vol level 1, e.g., Virtual, Est. number of List Governance, 2, 3, 4, 5 Teleconference, hours req’d or Standing, Face-to-face term, temporary, AdHoc occasional, interim Writer AdHoc Vol Level 1 Individual Virtual 1-3 hours Write e- letter article of 300 words Committee Governance Vol Level 4 Group Combo 1-yr term (list key Chair tasks)
- 9. 3 - Create a plan. Famous quote by Lewis Carroll: If you don’t know where you are going, any road will get you there.
- 10. AADE’S VOLUNTEER PROGRAM VISION : AADE HIGHLY VALUES ITS VOLUNTEERS WHO, BY THEIR COMMITMENT TO THE PROFESSION, GUIDE AND ASSIST IN THE DEVELOPMENT AND FURTHERANCE OF OUR MISSION.
- 11. 4 – Job descriptions – every piece has its role, its rules, its movements
- 13. 5 - “Hire” a Volunteer Talent Scout
- 14. THE NEW NOMINATING COMMITTEE
- 15. 6 – Adhocracy – or call is micro-volunteering or episodic … by any name its about offering a variety of position types.
- 16. Why this is important to consider … Decision to Volunteer (ASAE) study
- 18. 7 – reward & recognition; focus on respect, appreciation, recognition, thanks
- 20. 8 – Metrics – outcomes for all your programs. Do you know how volunteering is supporting, effecting your efforts? Are you evaluating volunteers? Are you measuring engagement?
- 21. Switch from giving direction to defining the goal
- 22. 9 – Someone in charge – but everyone on board.
- 23. ASID created links between departments and volunteer roles
- 24. 10 - it’s a different volunteer out there so remember than and play to it
- 26. Its about the cause, the people … and me
- 27. Members as Citizens
- 28. Questions … Let’s connect … Phone: 301.725.2508 Web: www.marinermanagement.com Twitter: @peggyhoffman LinkedIn: Peggy Hoffman
Notas do Editor
- Decision To Join – increased involvement leads to retention and more satisfied members which leads to greater acquisition through WOM
- 1 – Commit! In your strategic plan / mission / objectives
- Member engagement – volunteerism – needs to be in your strategic goals
- 2 - Map out your volunteer opportunities. Two key elements are pathway & matrix
- Show members the volunteer pathway. Include the skills, knowledge and experience they need at each level.
- Put all the opportunities into a matrix – helps visualize the larger program, helps you see the “holes”, helps members see the requirements. Members become more proactive in seeking education and training.
- 3 - Create a plan. Famous quote by Lewis Carroll: If you don’t know where you are going, any road will get you there.
- American Association of Diabetes Educators
- 4 – Job descriptions – every piece has its role, its rules, its movements
- WHY is the most important! Best way to get a volunteer to complete the job they raised their hand for is to have them plugged into the WHY
- 5 -Volunteer Talent Scout
- Throw away the committee that looks only at the national slate …
- 6 – Adhocracy – or call is micro-volunteering or episodic … by any name its about offering a variety of position types.Tom Endres, Director, National Association of Area Agencies on Aging: Setting up programming differently - focusing on needs and issues. E.g., define an issue or need and don’t recruit for position descriptions but for volunteers to help meet an unmet need.
- Why this is important to consider … Decision to Volunteer (ASAE) studyNeed further persuasion: DTV finding that of 1 the top 4 reasons to begin volunteering was short-term assignments. It also appears on the top reasons for not volunteering as “lack of short-term positions”Top reasons to begin volunteering: Meaningful opportunities, right skills, accessible location, short-term assignments
- ONS gets the concept - http://www.ons.org/Membership, scroll to Get Involved
- 7 – reward & recognition; focus on respect, appreciation, recognition, thanks
- Recognize effort – reward results
- 8 – Metrics – outcomes for all your programs. Do you know how volunteering is supporting, effecting your efforts? Are you evaluating volunteers? Are you measuring engagement?this is also my generational message …
- Talk about the goals, the outcomes, the requirements and let your volunteers have a say in crafting the howwhen you set metrics for individual programs or the full program measure the outcomes not the how
- 9 – Someone in charge – but everyone on board; in fact Kathleen Larmett, ED, National Council of University Research Administrators credited increase when they hired Volunteer Coordinator
- American Society of Interior Designers connected departments to volunteer teams e.g. marketing chair for chapter to the marketing dept.
- 10 - it’s a different volunteer out there so remember than and play to it
- Decision To Volunteer – working for the greater good trumped WIIFM personally reasons Top 5 reasons: 4 are outward focused!1- do something for profession/cause important to me2-Its important to help others3-Gain new perspectives4-Explore my own strengths5-Volunteering important to people I respectReflect the top reasons to begin volunteering: Meaningful opportunitiesOther reasons: right skills, accessible location, short-term assignments
- Three drivers for volunteering: Community; Professional development; Service to others