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)7:01 · __ on dinh. ChUng t6i thuc hien
chinh sach "chat che trong c6ng
............ : ~CP(lg .. Y.lgtv.r !~ . b~ng". Chung t6i ling nghe cac
khieu nai va y kien cua nhan
vi en M tir do c6 cac hoar dQng
dieu chinh phu hop.
Chung t6i giu chan nhan vien
khOng chi b~ng viec dam bao
viec thuc hien cac phuang an
n6i tren, ma con cung cap cho
nhan vien m6i truong lam viec
an toan, cac chinh sach ve bao
hiem va thuc day nhan vien lam
viec xu at xac Mng each trao
thuong.
Cir 3 thang mot Ian, chUng
t6i to chuc cac buoi binh chon
"Nhan vien xuat sac cua quy'
cho tat ca cac bo phan trong
khach 5<J,n, ay hang thang
h
chUng t6i deu c6 che dQ thuong
cho nhan vien nhan sinh nhat
cua ho. Chung t6i cling thira
khi ll.~Wjlld?lny nhdn su pluii (/(llli(Ju ('h( Silk Path, hien tai chung t6i nhan c6ng sire va su co ging
cua cac ca nhan b~ng each thang
dang trong qua trinh hoan thien
"phi: h(1) "1 '(It ctic Itnli uu: ktnlr doanli cua viec cung cap cac kh6a dao t<J,O clnrc va tang luang cho ho,
M nang cao tay nghe va kien
('()ny {,~ Ani tun dui« nha'llY con nyuifi tlnrc cua nhan vien trong c6ng Ong Nguyim Thanh Hat,
phi: h('1/) tht tanh dao pluit Ir't nyur)'i tao cho vtec. T6i tin chac d.ng Vi~t Nam
dang trong tien trinh cat thien
T6ng Gtam d6c COng ty
C6 phan Chung khoan An
ho ni/fln Inrny klui! qua ch/nli ('()ny l'i(?c d/ tinh hinh nay. Bmh
Chung t6i tuyen dung thong Hien nay, Viet Nam dang so
,1dn ho urli I) , qua cac phuong nen truyen hiru co cau dan so yang, nghia
th6ng (cac c6ng ty "sari d~u la chUng ta c6 ty le Ian so nguCri
Phung Tuan Ha dQi ngu, e-kip. nguoi" va bao chi) d6ng thoi lao dQng trong do tuoi tir 15
C6 duoc 3 dieu can ban nay, th6ng qua phuong tlnrc truyen den 64 tuoi va ty l~ nguCri phu
DN, to chirc, quoc gia se kh6ng mieng. 86 chinh Ia met ly thuoc thap, m.y la mot trong
con dau d~u voi bai toan "giu cua chung t6i M gia tang sire nhung yeu to quan trQng phuc
chan ngum tai". manh cua lire IUQ'Ilg nhan su va vu su nghi~p c6ng nghiep hoa,
tiep tuc duy tri n6 hoat dQng hien dai h6a dat nuoc. Ngu6n
Ong Cesar M.Castro, nhan hrc lao dQng phd thong
T6ng g1am d6c khach san duoc chinh phu len ke hoach
0ng Nguy~n Thanh Hili
Silk Path aa N()1 dao t<J,O
mot each c6 chien luoc
Ngu6n nhan hrc tai Viet Nam nham nang cao chat IUQ11g
van con each xa cac tieu chuan ngu6n nhan lire thay vi chi canh
quoc te n6i chung. Mac du da tranh voi cac mroc tren the giCri
c6 nhieu c6ng ty quan ly nhan 6 g6c do ngu6n nhan c6ng d6i
su mroc ngoai to chirc cac buoi dao va reo Ngu6n nhan hrc tri
hot thao, nr van va dao t<J,O thirc 6 Vi~t Nam g~n day tang
nhung van can nhieu hon mra rat nhanh. T<J,i ac tnrong dai
c
cac heat dong M nang cao kien hoc cung da tap trung dao t<J,O
thirc va ky nang cho nguoi lao theo huang thuc tien, sinh vien
dong. duoc thirc hanh va tiep can voi
Cac c6ng ty nen lay vtec cai m6i truong tlnrc te nhieu hem.
thien chat IUQ'Ilg ngu6n nhan Tuy nhien, viec tuyen dung
hrc lam Uti tien hang dau Mng duoc cac nhan su thuc su phu
each c6 ke hoach dao t<J,O trong hop van luon la bat toan kh6 voi
suet ca nam, Nhir tai khach san cac doanh nghiep vi nhieu ly
46 PHONG CACH DOANH NHAN

2. good talent. Moreover, it's said the satisfactory performance of business effectiveness. Probably
that "more talents, more vices"; an individual by promoting to the fact that we always think
however, if a talent is really higher position within the hotel about human resource benefits
a good one, he nearly has no aside from increasing salaries to has helped get our human
"vices". deserving associates. resource to remain always hand
That's why businesses, like in hand with the business to
various countries nowadays, Mr. Nguyen Thanh Hat, tackle difficulties.
actually do not need talents but CEO of An Bmh Security
good talents. Before discussing JSC. Mr. Phung Tuan Ha, CEO
keeping good talents, what is Vietnam now currently owns of PetroVietnam General
worth discussing is what it is the golden population structure, Services Joint Stock
for. which means we have a higher Corporation
And when it's a must keeping proportion of labor force in Vietnam human resource
them definitely, what to do next the age of 15-64 and lower is currently evaluated on two
is to give them what they need. proportion of dependents. angles: quality and quantity.
A talent is different from an This is one of the important Our country has quite a rich
ordinary man at three points: the factors for industrialization, human resource with plenty of
talent follow the "leader", not act on them accordingly. modernization of the country. innovative ability. However, the
the "boss"; they may leave their We keep our associates not The government has planned human resource quality is not
jobs, not ever their missions; and only on what had mentioned for the strategic training of the high enough due to the lack of
they may leave an organization, above but also to provide general labor source in order to passion, perseverance, and the
not ever a team. assurance to their job security enhance the labor source quality sense of self-perfection at work.
and that job-well-done will be in stead of targeting competition It's not very difficult to
Mr. Cesar M.Castro, fully rewarded. with other countries the world recruit the talent. However,
General Manager of Silk We select BestEmployee of the over with abundant and cheap to keep them and create the
Path Hotel in Ha Noi,. Quarter for both the front and work force. environment for that work force
Human Resources in back of the house every three The intellectual work force in to contribute their best to the
Vietnam still ~ way far from months and we provide incentives Vietnam has increased quickly business is yet a much more
international norms in general to birthday celebrations within recently. Universities have also difficult quiz. In order to do it,
so to speak. Although there are a month. We also acknowledge concentrated on practical training; the business owner has to plan
few foreign HR Management students' studies have been put the strategy, and needs to have
entities providing seminars, in practice and more accessibility the vision, should know how to
consultancies and training, there with realistic environment; listen and, most importantly, has
are still lots of actions to be however, recruitment of suitable to be clever enough to combine
undertaken to further improve human resource has always been the responsibility and the right
the knowledge and skills of /1 talentis a difficult puzzle for businesses and benefits of staff with the
objective of the business.
working people.
Companies should make
d!lfirentJrom an for many reasons. It can be said
that the work force at present is When recruiting staff,the factor
their top priorities to improve ordinary man at surplus, and insufficient at the "compatibility". with corporate
the quality of their manpower same time. business areas has to be set forth.
abilities by conducting whole- threepOints: the For the financial industry, Human resource can be found
year round training. In our
situation, we are presently in
talent follow the right at recruitment, we give
first priority to integrity,
and trained internally or from
partner's side. When finding
the process of giving training to ('leader-'~ the
not transparency, ability to work suitable staff, management has
our associates to enhance their h
ooss )"t. ey may
((L -') under high pressure and a desire to create their inspiration via the
knowledge and skills in their for learning and improvement. job to associate them with the
job. I am sure that Vietnam as a
whole is in its way to improve
leave theiTjobs, Besides, we aim at building
a payment mechanism suited
two criteria of "Professionalism"
and "Passion". Aprofessional has
the situation. not ever their to realistic work efficiency quick smart scientific working
We conduct recruitment and employee's contribution, attitude combined with stable
through media (head-hunters missions; and devotion. That is why at the
)
professional knowledge plus
and newspapers) and via word-
of-mouth. It is our Management
they may leave moment and in such difficult
economic situation recently,
passion for work, therefore they
are usually very capable. They
philosophy to empower our an oraantzatton, whereas many businesses cut will mind and heart devote their
associates and continuously down employment, we've time, effort and intellect to each
looking after their well-being. not ever a team. given priority to enhance labor job to gain the targeted objective
We implement strict policies Mr. Gian Tu Trung productivity and work efficiency, the best way.
in fairness. We listen to their strict logical cost control. via
grievances and comments and which we increase revenue and
PHONG CACH DOANH NHAN 49