14. IT Spending and Staffing Metrics: One View of
Benchmarking, Some Business Value
EMEA
2012
•IT spending % of revenue
•IT spending % operational expenses
•IT spending per employee
3.6%
3.8%
4.4%
€ 9,868
4.7%
€ 10,051
5.1%*
5.0%*
•IT employees% of total employees
Run
Grow
Transform
Contractors
In-house
64%
21%
15%
20%
80%
2013
IT capex
IT opex
29%
71%
Hardware
Software
Personnel
Outsourcing
16%
23%
37%
24%
Apps. dev.
20%
Apps. support 16%
Data center
23%
Data netework 8%
IT service desk 7%
Voice network 5%
IT mgmt.
6%
Fin. and admin. 4%
Gartner IT Key Metrics Database, 2013
*2011/2012 Figures for IT Employees.
20. Time spending on social network sites
Facebook
Twitter
Linkedin
h/Week
Google*
8
6
4
2
0
Mar
2011
May
2011
Jul 2011
Sep
2011
Nov
2011
Jan 2012
Mar
2012
1 hour/day=112,000 years every day on Facebook
21. Average time spending on
web sites of Social
Networks
female
hour per week
male
4.099999905
All perons
5.699999809
7.300000191
15-24
8.399999619
4.800000191
25-34
5.300000191
3.599999905
35-44
5.300000191
2.700000048
45-54
5.5
2
55+
3.900000095
0
2
4
6
8
10
22.
23. Private traits and Attributes are Predictable from Digital record of Human Behavior Michael Kosinsky, Cambridge, 2013
24. Watching TV - Avg time
65+
55-64
45-54
35-44
25-34
16-24
0.00
QuickTime™ and a
GIF decompressor
are neede d to se e this picture.
1.00
2.00
3.00
4.00
5.00
25. Time Spent on Internet
3.00
2.50
2.00
1.50
1.00
0.50
0.00
16-24
25-34
35-44
45-54
Male
55-64
65+
Female
n=583
26. Percent of mobile/smart phones
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Total
Male
Female
None
16-24
Mobile
25-34
35-44
45-54
55-64
65+
Smart
n=583
27. Time spent on specific media over
Internet
12.00
10.00
8.00
6.00
4.00
2.00
0.00
16-14
SMS
FB
25-34
Internet
Video/movie
35-44
Blog
Linkedin
45-54
55-64
e-mail
Twitter
65+
Video games
Skype
n=583
40. “I am walking where you
cannot” - Gospel - John 8:21
41. Max Schrems
Year 2011
At this time law student from Austria visited Facebook
executive manager on University of Santa Clara, CA.
He asked for his personal data and got CD with 1,200 pages,
even deleted and whom he disliked
He fill 22 complaints and get $137,000!
42. Max Schrems
“I did not say that there is something criminal, FB
acting like KGB, Stazi or CIA”
47. Facebook Ireland
Users who living outside of USA and Canada signing
contract with Facebook Ireland!!!
Extracting data from database and distribute them
without information of users
51. Internet activities
Credit card payment
Air tickets selling
Car renting
Medical data
Educational transcripts
Driving licenses
1999
Bills for Utilities
Tax Refunds
Anita Jones, ph.D.
Gilman Louie
CIO IQT
Internet