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THE DEFINITIVE RANKING 2OO5




                        StORES
 A S P E C I A L R E P O R T S P O N S O R E D B Y A L L I A N C E D ATA S Y S T E M S




                                                              ®
SPECIALTY
THE NATION’S BIGGEST


CHAINS
S
BY DAVID P. SCHULZ


      hakeouts and consolidations in other
      retailer segments — department, drug
      and grocery stores, in particular — are
expanding the possibilities for specialty stores
as both suppliers and consumers seek new
outlets for merchandise.
  Specialty retailers, once dismissed as “satellites” meant to fill up mall space
between department store anchors, are now a major force in retailing, whether
in the context of shopping centers or as freestanding entities.One factor boost-
ing specialty retail is the growth of so-called lifestyle shopping centers. Though
the configurations differ, these centers generally are mixed-use facilities in-
corporating some combination of residential and recreational/entertainment
usage with retail stores. The tenor, or lifestyle aspect, is created by the retail
tenants, which typically do not include a department store or large general
merchandise retailer.
  Specialty store operators are themselves playing the “lifestyle” card. Big
                                           box retailers, such as Best Buy and
                                  1        Bed Bath & Beyond, are using
                                           smaller, more intimate locations
                                           with narrowly focused offerings
                                           to penetrate niche markets.
                                              Best Buy, which once again
                                           tops the STORES Top 100 Spe-
                                           cialty Retailers chart, is using
                                           both concept stores and service
                                           outlets to address consumers’
                                           lifestyles, while Bed Bath & Be-
                                           yond is using recent acquisi-
                                           tions to edge beyond its home-
                                           store envelope toward other
                                           aspects of shoppers’ lifestyles.
                                              Best Buy is testing neigh-
S2 STORES / AUGUST 2005                                                              WWW.STORES.ORG
13




                                             7




                      A   lliance Data Systems is proud once again to sponsor the
                           STORES magazine special report on the nation’s Top 100
                      Specialty Retailers. These companies represent the biggest
                      and best in specialty retail. It’s a pleasure for us to be able to
                      work in this diverse and dynamic industry, and to provide
                      integrated credit and database marketing services to more
                      than a few members of this year’s list.
                        Information is power. That’s why informative resources like
                      the STORES report are so valuable. It’s a thorough resource
                      on the prime movers in the industry, with plenty of insight
                      and analysis from the STORES editorial staff. It’s information
                      you’ll use again and again.
                         And while all information is valuable, the right information
                      can be invaluable. It can make you
                      smarter, more aware and better pre-
                      pared. Whether you’re selling toys
                      or tires, knowing the customer and
                      delivering a product, service or
                      experience that is responsive to his
                      or her needs and expectations is
                      the only way to compete in a mar-
                      ketplace with more choice than
                      ever before.
                         At Alliance, our programs are centered on delivering the
                      “right” information to retailers. We gather and analyze critical
                      data and use that information to help our clients drive sales.
                      We deliver the customer insights and customized solutions
                      that create a deeper relationship between a retailer’s cus-
                      tomer and their brand, and turn casual shoppers into dedicat-
                      ed customers. It’s all about learning and adapting to a moving
                      marketplace — a skill these Top 100 companies likely learned
                      long before they earned a coveted spot on this enviable list.
                         So congratulations to this year’s Top 100. And when you’re
                      looking for definitive information about America’s premier
                      specialty stores and sales, refer to this report. When you’re
                      looking to know more and sell more, call Alliance Data Sys-
                      tems.
                      Sincerely,
                      Ivan Szeftel
                      President of Retail Services
                      Alliance Data Systems

WWW.STORES.ORG                                             STORES AUGUST 2005 S3
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                                                    SPECIALTY RETAILERS




   4


borhood, or “communi- Always trying to stay
ty-centric,” concepts Stu- connected to their
dio D and Escape to customers, both
reach consumers who are Office Depot and Gap
intimidated or otherwise have unveiled new
uncomfortable shopping store designs in the
in one of its 500-plus last 12 months.
warehouse-sized stores.
  Studio D, in Naperville, Ill., has the feel of
a fashion boutique and is clearly appealing to
women who make consumer electronics
buying decisions. The store has an area for
consultation and instruction, which may re-
sult in recommendations
for purchasing items at a WHAT’STHEM?
                             ABOUT
                                       SO SPECIAL


Among the activities that Can’t figure out why
large Best Buy store.
                             some companies are
                             represented in the
take place at Studio D
                             Top 100 Specialty
are instruction in creat-
ing digital scrapbooks Retailers chart and
from photographs and others aren’t? See an
other sources, as well as explanation of the
training in such things as method behind our
printing over-sized pic- madness on page S15.                                       2
tures.
S4 STORES / AUGUST 2005                                                   WWW.STORES.ORG
TOP 1OO SPECIALTY RETAILERS
To the extent that it is available, STORES gathers performance data from the annual reports of publicly traded retail companies. The Top 100 companies for which STORES
has made sales estimates are, in descending order: CompUSA, IKEA, Bass Pro Shops, Hobby Lobby, P.C. Richard, Eddie Bauer, Crate & Barrel, Academy Sports, KB
Toys, Fry’s Electronics, Modell’s, J&R Music World and Computer World, BrandsMart USA, Forever 21.

        Company                         Headquarters              2004 Revenues Y/Y                     2004 Earnings        Y/Y             No. of       Y/Y
Rank




        Comment                                                   (000)         Change                  (000)                Change          Stores       Change

  1    Best Buy                       Minneapolis              $27,433,000           11.8%            $984,000           39.6%           830
       In reversal of usual claims, Best Buy says recommendations from store associates drives online sales; testing in-store restaurant in Chicago’s
                                                                                                                                                      8.2%

       Lincoln Park neighborhood

  2    Gap                          San Francisco                16,267,000           2.6             1,150,000          11.6       2,994          -0.9
       Moving to strengthen balance sheet and focus on capital structure with moves such as retiring debt ahead of schedule and spending $2.5 billion to
       repurchase shares

  3    Staples                       Framingham, Mass.            14,448,378             11.4            708,388           44.5       1,680         7.8
       Ten stores open in Chicago, home market for its Quill mail order division; 24 stores expected by end of next year and perhaps double that number by
       the end of 2007

  4    Office Depot                   Delray Beach, Fla.          13,564,699            9.8            338,159           22.4           1,190          8.3
       As part of drive to open 100 new stores by the end of next year, 1,000th North American unit bowed in June in Countryside, Ill.; domestic division
       generates 44% of volume

  5    OfficeMax                   Itasca, Ill.                13,270,196        60.9               173,058          913.5
       Sam Duncan, late of ShopKo, takes chair/CEO/president reins of company SEC is investigating over accounting issues involving
                                                                                                                                    935                        -4.1

       vendor allowances

  6    Toys “R” Us                     Wayne, N.J.             11,100,000          -4.0          252,000          186.4        1,499         -0.1
       Shareholders OK buyout by private firms; chairman/CEO John Eyler, COO Christopher Kay promptly announce resignations, taking with them $65
       million and $14 million, respectively

  7    Circuit City                   Richmond, Va.              10,472,364            6.2                61,658         -169.1        612         2.2
       Some executive shuffling after Q1 results were released showing net loss widening to $13 million from $6 million a year ago; SGA expenses rose on
       inventory write-downs

  8    Limited                       Columbus, Ohio              9,408,312            5.3           637,272            9.2      3,779         -3.4
       Apparel moves to support role as founder Leslie Wexner says, “We’ve reinvented ourselves completely. We are now predominantly a personal care,
       beauty and lingerie company.”

  9    Blockbuster                    Dallas                        6,053,200             2.4          (1,256,100)            43.5         9,000         0.0
       Even with financier Carl Icahn on board as a director, rumors continue to fly about a possible takeover bid, with private equity firms prominently men-
       tioned as candidates

 10    AutoZone                    Memphis, Tenn.               5,637,025          3.3            539,893             5.3      3,483        8.2
       Overall sales sagged and same-store sales dropped 5% in Q3 ended in May; margins improved 91 basis points and income rose 3.2%; opened net
       of 31 stores in the period

 11    Foot Locker                   New York                     5,355,000         12.1            293,000             41.5        3,967              9.9
       Operates stores in 17 countries under various Foot Locker names as well as Champs Sports; acquired 11 locations in Ireland last fall to give it nearly
       500 units in Europe

 12    Bed Bath & Beyond           Union, N.J.                 5,147,678             15.0             504,964         26.4           663        14.1
       With 20% average annual earnings growth, company is Wall Street favorite, particularly among hedge fund managers; rolling Christmas Tree shops
       beyond Northeast

 13    Barnes & Noble                  New York                       4,873,595          11.5             143,376           -5.5        820          -2.6
       As big as it is, a new Harry Potter book due out in July raises hopes for Q2 improvement; divestiture of Game Stop is making year-over-year financial
       comparisons easier

 14    RadioShack                    Fort Worth, Texas             4,841,200           4.1              337,200              13.0       6,834        -2.4
       Cut the ribbon on StoreOne, part of Riverfront headquarters campus in Fort Worth; 10,000-sq.-ft. store is an interactive, hands-on technology educa-
       tion experience for customers

 15    Big Lots                          Columbus, Ohio                 4,375,072           4.8              25,682        -68.4       1,502
       Struggling in first half: cut back advertising, which hurt sales, led to markdowns to move inventory and depressed margins; KB Toys bankruptcy
                                                                                                                                                     4.9

       ramifications still down the road

 16    Ross Stores                  Pleasanton, Calif.          4,239,990            8.1           168,541          -25.3        639         12.5
       Menswear has underperformed leading to disappointing Father’s Day sales in June; seasonal merchandise has also been below plan so earnings
       forecasts have been lowered a notch

 17    CompUSA                  Dallas                       4,175,000*            0.6                N.A.           —          225             0.0
       CompUSA/Good Guy megastores (16 in all) opened in June in Seattle, Los Angeles, San Francisco, Sacramento and Portland, Ore.; still has 50
       Good Guys, 230 CompUSA stores

 18    Borders Group                   Ann Arbor, Mich.               3,903,000          4.6              131,900           14.5       1,209          -1.3
       Lost in legal ruling by appeals court in San Francisco that state can demand sales tax collection on e-sales even though online division has no prop-
       erty in California

 19    Advance Auto Parts            Roanoke, Va.                3,770,297            7.9              187,988           50.5         2,652          4.5
       Chairman Larry Castellani turns CEO reins over to Mike Coppola as No. 2 auto aftermarket retailer takes impressive strides in gaining on top dog
       AutoZone

 20    Michaels Stores                Irving, Texas              3,393,251              9.8             201,809            13.5        1,012        4.7
       Consciously implementing Wal-Mart’s strategy of surrounding a city prior to opening urban locations; first NYC stores in Brooklyn and Queens after
       building in northern N.J. and on Long Island
       N.A. – Not available            *Estimate
WWW.STORES.ORG                                                                                                                      STORES AUGUST 2005 S5
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                                                                                             35

  With its modernistic glass- Suggestive images
and-metal decor, Escape is de- push product at
signed for young adult city- Abercrombie &
dwellers who are already Fitch, while Pep
conversant with consumer Boys rev sales with
electronic technology. The lo- more traditional
cation, in Chicago’s Lincoln sales engines.
Park neighborhood, offers the
newest gadgets and latest editions of games, which
can be tested on consoles installed in booths. The
consoles can be rented by the hour and can also be
networked for group playing.
  “We are in the process of reinventing what Best
Buy means to its customers,” says CEO Brad H. An-
derson, adding that the company is “finding new
ways to serve diverse customer groups.” Whether
these concept stores are rolled out as chains is an-
other question, however, since profitability is an is-
sue.
  “Initially, we care more about what we learn than
the economic model of those strategies,” Anderson
concedes.
  One Best Buy concept that is being rolled out in-

                                                         31
volves the Geek Squad, techies who provide support
for consumers having problems dealing with tech-
nology. After a successful test of freestanding loca-
S6 STORES / AUGUST 2005                                                             WWW.STORES.ORG
TOP 1OO SPECIALTY RETAILERS
       Company                        Headquarters              2004 Revenues Y/Y                    2004 Earnings        Y/Y             No. of      Y/Y
Rank




       Comment                                                  (000)         Change                 (000)                Change          Stores      Change

 21    PETsMART                       Phoenix                      $3,360,000          12.1%           $171,100          22.6%            726         12.9%
       Americans are fond of their pets and willing to spend on them as results show in both top and bottom lines; now trying to bolster share price with
       stock buyback

 22    Burlington Coat Factory Burlington, N.J.                  3,171,000          11.9               N.A.              —           362          3.7
       With Monroe Milstein, chairman/CEO of family-run firm now 77, company brings in Goldman Sachs to explore strategic alternatives; Wall Street
       applauds move

 23    Williams-Sonoma                San Francisco                 3,136,931           13.9           180,087           14.6          552          7.8
       Store openings include recycling Pottery Barn locations into Hold Everything stores; CEO Ed Muller says, “West Elm, over time, has the potential to
       become our largest brand.”

 24    Luxottica Retail               Cincinnati                   2,892,712            27.8            386,857           20.9      5,500          5.8
       After spending $500 million for Cole National, former head offices in Twinsburg, Ohio, have been closed and everything moved to Lenscrafters HQ in
       southern part of state

 25    Linens ‘n Things                 Clifton, NJ                 2,661,469          11.1             63,142           -15.6         492
       After forecasting losses for this year’s Q2, company pins hopes on successful back-to-school season and fall launch of 600-sku collection by
                                                                                                                                                    11.8

       Oprah’s Nate Berkus

 26    Payless ShoeSource           Topeka, Kan.                  2,656,500          -0.2              (2,000)            —       4,640         -8.4
       Matthew Rubel, former executive vice president at J. Crew and CEO at Nike’s Cole-Haan division, takes CEO post in Topeka after Steve Douglas
       vacates both CEO and chairman posts in July

 27    Berkshire-Hathaway Retail Omaha                             2,601,000          12.5             163,000         -1.2        370           0.8
       Though Warren Buffett prefers to take a low-profile approach with chains, Kansas City-based Helzberg Diamonds wants to ramp up attention with
       new creative communications agency

 28    Sports Authority               Englewood, Colo.                 2,435,863          38.4               34,150           108.7          392
       After a two-year incubation, positive results start to flow from Gart merger as sales begin to build and margins rise; is Dick’s growing enough to
                                                                                                                                                          2.1

       challenge for top spot in segment?

 29    Charming Shoppes               Bensalem, Pa.                  2,332,334          2.0              67,242             65.5      2,221          -0.3
       Good last year, looking for more this year; acquisition of Crosstown Traders enhances multi-channel capabilities as Lane Bryant margins rise and
       Catherine’s posts double-digit comps

 30    Zale                           Dallas                     2,304,440            4.2            106,473               —         2,235
       Direct sourcing has led to improved margins during FY ended in July; company also imposed “operating disciplines” to bolster bottom line,
                                                                                                                                                            0.0

       says CEO Mary L. Forte

 31    Pep Boys                     Philadelphia                 2,272,896            6.5               23,579            —          595        0.0
       With 130 remodels done in two largest markets, 46 had grand re-openings in Philadelphia in June; stores remerchandise and there’s new emphasis
       on service offerings

 32    Tiffany                           New York                     2,204,831           10.2            304,299             41.2         150           6.4
       Indicative of historic Atlantic City’s new-found panache, Tiffany plans opening at The Pier at Caesar’s next year; also growing in Pacific Rim with new
       store in Brisbane, Australia

 33    Dick’s                        Corapolis, Pa.              2,109,399          43.4             66,909          26.7          234           43.6
       Sported 3.2% same-store sales gains in Q1 2005, but real challenge comes from improving performance of Galyan units acquired last year; if not,
       Wall Street will turn quickly

 34    Sterling Jewelers            Akron, Ohio                    2,060,000             9.9             274,000               7.7       1,156           4.8
       Largest unit of UK-based Signet, Sterling’s Kay Jewelers chain opened its first New York City store in June in the vicinity of Macy’s flagship Herald
       Square store

 35    Abercrombie & Fitch          New Albany, Ohio             2,021,253          18.4               217,489             6.0         787          12.4
       Always edgy, sometimes controversial but moving full steam ahead right now; Hollister units have been impressive in early 2005, with plans for
       Europe and Japan in next two years

 36    Electronics Boutique            West Chester, Pa.            1,989,382          24.2               52,287          14.3       1,977         29.4
       Being acquired for $1.4 billion by Game Stop, even as it enters Iberian market with its own takeover of Jump Ordenadores of Valencia with 141 loca-
       tions in Spain

 37    Pier 1 Imports                 Fort Worth, Texas              1,897,853            1.6              60,457          -48.8          1,258           6.7
       Positive testing in Columbus, Ohio, and Las Vegas last fall led to spring launches of 84-page catalogs, as much to drive traffic into stores as to sell
       direct to consumers

 38    American Eagle Outfitters Warrendale, Pa.                 1,881,241         31.1             213,991              256.7          846           -6.5
       Regained footing with move back to marketing to teens; exposure on MTV’s Real World Austin hasn’t hurt, but will it carry through the rest of the
       year?

 39    AnnTaylor                      New York                       1,853,583          16.7             63,277             -37.2         743        14.1
       Moved head offices from retail-friendly 57th Street to frenzied Times Square as new CEO Kay Krill tries to replicate in main chain what she did for
       the Loft division stores

 40    Game Stop                       Grapevine, Texas                1,842,806        16.7               60,926               -4.0        1,826        20.6
       Acquisition of Electronics Boutique will create a $3.8 billion video game behemoth, but the specialty store entity will still rank behind Wal-Mart in total
       category sales
       N.A. – Not available

WWW.STORES.ORG                                                                                                                   STORES AUGUST 2005 S7
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                                                                          SPECIALTY RETAILERS




   57

tions in California, the Geek Squad is being
expanded over the next 12 to 18 months to
as many as 50 stand-alone sites. These 1,500-
sq.-ft. units won’t carry any merchandise, but
will serve as launching pads from which tech-
nicians are dispatched to businesses and
homes with technology problems.
  “We would like to claim for Geek Squad a
position as the premier national computer
service provider,” Anderson says.
  Best Buy isn’t putting all of its diversifica-
tion eggs in the single basket of freestanding
formats. In June, the company created two
“store-within-a-store” concepts at 45 Best                                                                               6
Buy locations in 12 cities. The Magnolia
Home Theater store offers state-of-the-art
home theater systems, as well as design servic-    The upcoming           Best Buy for Business, offers professional consulta-
es and professional installations. (The Mag-       holiday season will    tion to small business owners, as well as products
nolia appellation comes from the name of a         be critical for both   such as electronic notebooks and network servers.
West Coast-based retailer Best Buy acquired        music retailers like     Still another lifestyle effort by Best Buy, one ad-
several years ago.)                                FYE and toy sellers    dressing the consolidation of the nation’s drug store
  The other new store-within-a-store effort,       like Toys “R” Us.      industry, involves a joint venture with Minneapolis-
S8 STORES / AUGUST 2005                                                                                     WWW.STORES.ORG
TOP 1OO SPECIALTY RETAILERS
       Company                        Headquarters             2004 Revenues Y/Y                   2004 Earnings        Y/Y            No. of      Y/Y
Rank




       Comment                                                 (000)         Change                (000)                Change         Stores      Change

 41    TJX U.S. Specialty          Framingham, Mass.               $1,835,123            38.8%          ($5,264)                —           378          34.5%
       Flagship HomeGoods topped $1 billion in sales for first time last year but overall performance was disappointing; still planning rollout of freestanding
       HomeGoods next to T.J. Maxx, Marshalls

 42    Jo-Ann Stores                Hudson, Ohio                 1,812,400             4.5                46,200          15.2%           850         -4.7
       Superstores, now generating nearly 40% of total volume and out performing traditional units; 40 of the larger stores opening this year as 14 smaller
       stores have been shuttered

 43    Petco Animal Supplies San Diego                              1,812,145           12.5                 83,673             29.3       335       -48.8
       Back in Nasdaq's good graces after delay in filing annual, quarterly reports almost resulted in delisting this spring; company can now concentrate on
       upgrading communications infrastructure

 44    Hollywood Entertainment Portland, Ore.                    1,782,364             5.9               71,288         -11.0       2,006           4.5
       As with so much of what Hollywood is about, been searching for partner with deep pockets: first Leonard Green & Partners, then Blockbuster, before
       settling on Movie Gallery

 45    O’Reilly Automotive           Springfield, Mo.           1,721,241            13.9            146,050           45.9        1,249         12.6
       Operating with co-presidents Greg Henslee and Ted Wise as O’Reilly family establishes succession plan for company with stores from Carolinas to
       Kansas; Gulf to Great Lakes

 46    Talbots                      Hingham, Mass.               1,697,843           4.5             96,396            -7.9        1,049            6.4
       Competitors step up pressure by also targeting 40-something women; Talbots responds with more flair and trend among its classic offerings; plans to
       open 50 stores this year

 47    Retail Brand Alliance       New York/Enfield,Conn.       1,650,000         10.0                  N.A.             —           —            —
       Closed 84-unit August Max and put both Casual Corner chain and Carolee Designs up for sale; more profitable Brooks Bros. grows internationally
       and gets more attention

 48    CSK Auto                       Phoenix                       1,577,460           0.0              36,881        241.6     1,134
       In cost-cutting mode to “provide us with operating leverage as our same-store sales improve,” says Chairman and CEO Maynard Jenkins,
                                                                                                                                                         1.8

       company is opening 50 new stores

 49    Cabela’s                       Sidney, Neb.                    1,555,974        11.7            97,215           14.5          10         11.1
       Less than a third of sales come at retail in segment that includes Bass Pro Shops and Gander Mountain; opened stores in Fort Worth and Austin,
       Texas, markets this year

 50    Men’s Wearhouse                Houston                    1,546,679        11.1               71,032            35.8          707         2.0
       Performance has been improving along with the nation’s economy (demand for men’s suits increased during this period) and the formalwear rental
       business is along for the ride

 51    Guitar Center                    Westlake Village, Calif.     1,513,172          18.7             63,425           72.1        138
       The country’s largest retailer of musical instruments — not that there’s much competition — saw sales and earnings grow by double digits
                                                                                                                                                        11.3

       in Q1 this year; acquiring Music & Arts Center

 52    IKEA                           Plymouth Meeting, Pa.    1,500,000*             7.1                N.A.             —           22
       Stepping up pace of North American expansion to 4-5 new stores a year while looking at new markets such as Atlanta, Dallas and Phoenix;
                                                                                                                                               22.2

       also targeting small business customers

 53    Stein Mart                      Jacksonville, Fla.             1,459,607          8.0              37,973          1,625.3          261         0.0
       Selling more goods at full price, with ladies’ apparel, accessories and menswear all showing strength this year; closed five stores in Q1 and pushing
       some openings back to 2006

 54    General Nutrition Centers Pittsburgh                           1,344,700            -5.9                 —           —       2,642
       Since director Robert J. DiNicola (late of Zale’s jewelers) took over as interim chairman in December, company has made several short-term
                                                                                                                                                  -3.9

       changes while laying longer-term plans

 55    Bass Pro Shops                Springfield, Mo.         1,400,000*           10.0                N.A.            —            26          12.0
       Cavernous locations are part emporium, part museum; opened in Macon, Ga., in January with another due in San Antonio by year’s end; first Cali-
       fornia store set for 2007

 56    L.L. Bean                     Freeport, Maine               1,410,000           8.9                N.A.           —           16           0.0
       Coming off strong year in 2004, Bean plans to add six stores — more than in any one year previously — in the New England/Mid-Atlantic region by
       end of 2007

 57    TransWorld Entertainment Albany, N.Y.                      1,365,100          2.6             41,800          81.0       800           -3.9
       Video games, accessories pick up slack for sluggish performance of new music and DVD releases, says chairman/CEO Robert Higgins; digital
       download strategy still being devised

 58    Polo Ralph Lauren             New York                       1,348,645         15.2             190,425          12.5        278
       Regained control of many of labels and lines that had been licensed; quickening growth with 50-60 domestic and 20-25 European stores
                                                                                                                                                         5.7



 59    Famous Footwear               Madison, Wis.              1,308,600             3.6             60,300             16.4      1,275          -0.6
       Parent Brown Shoe reorganized branded shoe stores, closing 80 Naturalizer units while opening 30 outlet stores, but Famous chain is the engine
       that drives retail operations

 60    Hobby Lobby                     Oklahoma City           1,300,000*           8.3                  N.A.              —           345
       Closing locations on Sunday doesn’t seem to have slowed growth of what are now called “creative centers” rather than stores, with 15 more
                                                                                                                                                         7.8

       slated to open prior to year’s end
       N.A. – Not available          *Estimate
WWW.STORES.ORG                                                                                                                STORES AUGUST 2005 S9
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                                                                   SPECIALTY RETAILERS




   3


based PrairieStone Pharmacy and Park
Nicollet Health Services into wellness and
health care electronic gadget retailing —
everything from air purifiers to sphygmo-
manometers.
  All of this comes amidst a push by Best Buy
to grow to as many as 1,200 stores in North
America and begin opening stores in China
before the end of 2006. The company, which
has about 850 stores in the United States and
Canada, has been opening about 75 loca-
tions annually in recent years. That pace will
quicken as the company begins to open more
compact, 20,000-sq.-ft. units in smaller mar-

                                                                                                                    38
kets and big city neighborhoods.
  The push into China involves “lab stores,”
which the company describes as “a way to
accelerate learning about the diverse consumers” in that      trying to figure out where they will sell clothing after suf-
country, where the company currently has three sourcing       fering through years of sluggish sales and diminishing re-
offices.                                                      turns.
  Apparel retailers, led by No. 2 Gap and No. 8 Limited,        Domestic apparel sales grew steadily though the 1990s,
form the largest subset of the Top 100 Specialty Retailers.   hitting a high of nearly $176 billion in 2000, according to
Right now, garment manufacturers — still reeling from the     market research firm NPD Group. The trends have not
Kmart-Sears merger and Federated Department Stores’           been very positive since then, however. Annual sales fell
blockbuster acquisition of May Department Stores — are        each year from that 2000 peak until 2004 when, NPD re-
S10 STORES / AUGUST 2005                                                                                WWW.STORES.ORG
TOP 1OO SPECIALTY RETAILERS
       Company                        Headquarters              2004 Revenues Y/Y                     2004 Earnings        Y/Y             No. of      Y/Y
Rank




       Comment                                                  (000)         Change                  (000)                Change          Stores      Change

 61    Claire’s Stores                Pembroke Pines, Fla.      $1,279,407           12.9%         $143,124            24.4%       2,840          1.1%
       Costume jewelry and accessories offerings were strong last year and have continued to show well early in 2005; European stores, emulating U.S.
       trends, also sport positive comps in first half

 62    Goody’s Family Clothing Knoxville, Tenn.                       1,266,993            3.3                  15,653           -11.4         358           6.9
       Exited Charlotte, N.C., market in January with first store closings in more than a year, though it still has 46 units in Tar Heel state with another outlet
       opening this fall

 63    Stage Stores                  Houston                       1,243,851          27.9               53,676              -2.4        528        1.9
       7 of 10 new stores opened this year are Peebles units as division outperforms Beall’s and Stage stores; distribution functions moved from Knoxville,
       Tenn., to South Hill, Va.

 64    Pacific Sunwear                Anaheim, Calif.                 1,229,762             18.1              105,892           32.6           990         12.9
       Planning a larger prototype (8,000 sq. ft. vs. current 3,600 sq. ft.) for surf-and-skate styles with an eye on 1,400 stores and $2 billion in sales by the
       end of 2007

 65    Finish Line                 Indianapolis                1,166,767           18.3             61,263           29.6         605        13.9
       Q1 earnings up 24%, sales 13% as selling space grew 12%; new prototype for Man Alive chain — now 38 stores strong — selling men’s and ladies’
       hip hop fashions

 66    Children’s Place              Secaucus, N.J.               1,157,546          45.1             43,264            88.5       1,056
       Bought 313 Disney Stores last fall with commitment to spend $100 million upgrading them and paying licenses to Disney; now the chain is
                                                                                                                                                           52.8

       expanding into outlet shopping centers

 67    P.C. Richard                    Farmingdale, N.Y.          1,125,000*             7.1              N.A.               —            49         4.3
       Largest of the country’s family-owned-and-operated retailers selling major appliances and consumer electronics; service, repairs and contractor
       sales also part of equation

 68    Genesco                         Nashville                  1,112,681          32.9               48,401         -83.2      1,618
       Journeys is the best performer among the footwear chains, while Hat World continues to dazzle with 7% comps in Q1, even up against a 23%
                                                                                                                                               55.6

       same-store sales rise in prior year

 69    Chico’s FAS                  Fort Myers, Fla.               1,066,882          38.8           141,206             40.9         668          21.2
       Grew from $250 million volume in 2000 to more than $1 billion last year; CEO Scott Edmonds sees the next billion coming even faster, starting with
       100 new stores this year

 70    New York & Co.                New York                      1,040,028            8.1                18,106            8.7        477          1.7
       Former Limited Inc. chain was sold to Bear Stearns Capital II and then taken public last year; strong accessories sales helped boost comps 7.2%
       during 2004

 71    Eddie Bauer                        Redmond, Wash.              1,000,000*         -43.5                  N.A.             —           418         -7.5
       All that’s left of Spiegel Inc.; the venerable catalog is no more, and former owner Michael Otto is out of the post-bankruptcy picture; home division
       shut stores

 72    Aeropostale                    New York                        964,212          31.2               84,112            55.0          561           21.4
       18-year-old chain charging along in value-priced apparel for teens segment as fashion-follower able to get trends into stores quickly; lot of room to
       grow in Calif., Fla. and Texas

 73    Crate & Barrel                  Northbrook, Ill.            925,000*             5.7                N.A.            —          130
       Gordon Segal wants to stay “entrepreneurial” as website gets high marks for its shopping experience; opened a fourth The Land of Nod
                                                                                                                                                            2.4

       kids’ furniture and accessories location

 74    Cost Plus                  Oakland, Calif.               908,560           13.3              30,221            -7.5       236        13.5
       Q1 was tough as comps dipped 1.9%, but new store openings are on schedule and overall sales continue to grow; CEO search on to succeed
       retiring Murray Dashe

 75    Tuesday Morning               Dallas                        897,841           9.1             62,617            16.7         662          14.7
       Aiming at 1,000 stores by 2010 and rethinking merchandising approach to appeal to younger shoppers; sales events remain, but stores don’t close
       as often as they once did

 76    Recreational Equipment Kent, Wash.                            887,807          10.2                  315           32.4           78
       Adding stores and expanding catalog distribution as it ventures beyond mountain-climbing gear origins to generic outdoor sporting goods
                                                                                                                                                            2.6

       and apparel, though house brands dominate

 77    Academy Sports                Houston                        850,000*           7.5                N.A.            —             80          14.7
       With lack of national powerhouse in sporting goods specialty segment, long-time Texas leader has been growing at double-digit rate for the last 15
       years

 78    Urban Outfitters              Philadelphia                 827,800           50.9               90,489         87.1         142         25.7
       Three chains — Urban Outfitters, Anthropologie and Free People — with no two stores alike, brags founder/CEO Richard Hayne, in narrow-focusing
       on niche markets for under 45s

 79    J. Crew                       New York                       804,000           16.5          (100,000)            —            198         1.0
       With Mickey Drexler at helm, company turned red ink to black in Q1 with a 37% jump in same-store sales; expense controls also influenced bottom
       line performance

 80    H.H. Gregg                  Indianapolis                     803,199            6.6              29,248           3.7           60         9.1
       Consumer electronics and appliance dealer got sales boost from five new stores in Atlanta and other Southeastern markets; adding seven stores in
       the Carolinas this year
       N.A. – Not available          *Estimate

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  46

ports, they rose 4 per- Women’s apparel
cent — but for a total of sales continue to
only $173 billion.           plod along, while
  In addition to stagnant personal products
sales, there has been de- and home acces-
flation in the prices con- sories keep regis-
sumers have paid for ters humming.
clothing, which have de-
clined in each of the last six years, according
to the federal Bureau of Labor Statistics.
  With shrinking numbers of department
stores and other large dry goods retailers sell-
ing clothing and the increased pressure on
manufacturers to find new outlets for their
wares, the landscape would appear favorable
for apparel-selling specialty stores. In light of
the elimination of import quotas for sourc-
ing garments from around the world, multi-

                                                       8
ple-format operators such as Limited and
Gap should be upbeat, if not ecstatic.
  Such is not the case, however.
  The truth is that apparel sales are falling as a percentage      Tops, bottoms, suits, slacks, shirts and skirts are not the
of total sales at Limited, and its clothing chains are actual-   future of Limited, Leslie Wexner told shareholders this
ly a drag on earnings. Limited, which has opened and             spring. “We’ve reinvented ourselves completely. We are
closed, bought and sold more retail formats and addressed        now predominantly a personal care, beauty and lingerie
more lifestyle needs than any other specialty store opera-       company,” he said, noting that non-intimate apparel ac-
tor, is going through its own extreme makeover.                  counted for just 29 percent of 2004 sales, while personal
S12 STORES / AUGUST 2005                                                                                   WWW.STORES.ORG
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       Company                        Headquarters             2004 Revenues Y/Y                    2004 Earnings        Y/Y             No. of      Y/Y
Rank




       Comment                                                 (000)         Change                 (000)                Change          Stores      Change

 81    Movie Gallery                Dothan, Ala.                       $791,177        14.3%               $49,488        0.1%       2,482        15.0%
       Picked up where Blockbuster left off in bidding for rival Hollywood Entertainment; acquisition gives company West Coast base and moves it out of
       rural, small-town markets

 82    Haverty Furniture            Atlanta                            784,162              5.3             22,754         -10.2       118          4.4
       Results have been upbeat so far this year, with total sales up 8.1% in first half and same-store sales up 3.5% as management looks for more and a
       strong finish to 2005

 83    Jones Apparel Retail        New York                       780,300            13.8                  N.A.              —          1,037           4.7
       Cognescenti suggesting acquisition of Barneys New York signals rapid growth for the retailer and a major directional shift for apparel maker in light
       dust-up with Ralph Lauren

 84    Big 5 Sporting Goods           El Segundo, Calif.           778,905            9.7              34,259            30.3         309          5.5
       Athletic footwear was star performer as company posted 37th consecutive quarter of positive same-store sales results; opening 16-20 new stores
       this year in western markets

 85    Cato                        Charlotte, N.C.                 773,809            5.7              34,607           10.3        1,177        6.8
       Consolidating house-brand apparel under the Cato label while focusing on emerging fashion trends and colors; reorganizing product development
       and sourcing functions

 86    Tweeter Home Ent.             Canton, Mass.                  771,553             -2.0            (11,662)            0.0          176           1.1
       Quit franchise deal with Bang & Olufsen; opened prototype architecture unit in Las Vegas last January that includes offerings of supplier/partners
       Hewlett Packard, Microsoft

 87    Sharper Image                 San Francisco                  760,003        17.4               14,650         -36.6         175         17.4
       Rough start to 2005 — a “transition year,” says CEO Richard Thalheimer — but high expectations for new merchandise lines being unveiled this fall,
       including MP3 devices

 88    KB Toys                     Avon/Pittsfield, Mass.          750,000*           -10.0                    —             —           900         -18.2
       Planning to emerge from Chapter 11 bankruptcy protection in time for this year’s holiday selling season; has closed 600 stores since filing bankrupt-
       cy petition in January 2004

 89    Dress Barn                      Suffern, N.Y.                 754,903           6.8              30,141           274.7          776         0.5
       $350 million acquisition of 470-store Maurices chain in January depressed earnings, but adds about $200 million in annual sales for FY ended July
       30, 2005

 90    Fry’s Electronics              Palo Alto, Calif.             700,000*           2.9                  —             —          28
       Legendary Silicon Valley old-timer stays on cutting edge to meet demands of loyal customer base and innovative merchandise buying and
                                                                                                                                                          3.7

       presentations

 91    Modell’s                      New York                       700,000*             7.7                  —            —           130            1.6
       Though sporting goods is part of official company name, athletic footwear, sporting apparel and other menswear are part of the mix in its East Coast,
       often urban locations

 92    J&R Music/Comp. World New York                              700,000*           7.7                  N.A.             —           6
       Music, computers, audio and video are all part of lower Manhattan world — where half the sales are online or mail order — and now there are
                                                                                                                                                   0.0

       housewares on the shelves

 93    BrandsMart USA               Hollywood, Fla.                 700,000*            9.4               —               —             6        20.0
       40,000 sku’s worth more than $8 million stuffed into each warehouse-sized store from Palm Beach County to Florida Keys including white goods,
       brown goods, CE, small appliances and housewares

 94    West Marine                      Watsonville, Calif.         682,379            3.2              25,534            27.1       376         8.7
       Boating supplier in search of president/COO after Richard Everett announced intention to step down after 25 years; CEO Peter Harris assumed
       president’s title and duties in June

 95    Too Inc.                      New Albany, Ohio          675,834          12.9             41,364            83.4          568           2.7
       Though TV campaign didn’t generate the buzz CEO Mike Rayden had hoped, higher margins boosted this year’s Q1 earnings to record level; Jus-
       tice chain adding 50-60 units

 96    Ultimate Electronics         Thornton, Colo.                    658,300          -7.7                     N.A.              —           62         -4.6
       Sold 32 stores to CEO Mark J. Wattles in April for $43.8 million and assumption of liabilities; liquidating rest of chain and other assets after Chapter
       11 filing Jan. 11, 2005

 97    Hot Topic                       City of Industry, Calif.         656,468            14.8               39,673         -16.6        679        21.0
       Testing Divastyle loyalty card for trendy 15- to 29-year-old set at Torrid, the company’s plus-size, fashion-forward women’s apparel and accessories
       chain

 98    Gander Mountain                St. Paul, Minn.              642,140           31.2               (3,547)          -77.6        82          7.3
       Completed first year as a public company and plans to open 18-20 stores in 2005 in the competitive outdoor sporting goods segment; eyeing $850
       million volume this year

 99    Forever 21                    Los Angeles                    640,000        26.7               N.A.            —           205          2.5
       Growing quickly in both Forever 21 and Forever XXI formats, company purchased Gadzooks at bankruptcy sale and will operate 150 stores under
       the Gadzooks name

100 Matt McCauley takes over as president, reporting to CEO/chair594,478 sales rose but income slipped in Q1, -61.4% red 646
    Gymboree                     San Francisco
                                                                  Lisa Harper;
                                                                               8.2%             9,915
                                                                                                              then turned in Q2
                                                                                                                                                          5.0



       N.A. – Not available          *Estimate

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                                                                SPECIALTY RETAILERS




SPECIALTY
 A QUARTER-CENTURY OF




STORE
GROWTH
1981
Company (Headquarters)              1980 Sales     Number
                                       (000)       of Stores

Petrie Stores (Secaucus, N.J.)      $479,000          697
U.S. Shoe Apparel (Cincinnati)       373,700          620
                                                                   73
Gap Stores (San Bruno, Calif.)       369,800          472
Limited Stores (Columbus, Ohio)      265,300          322
Miller-Wohl (Secaucus, N.J.)         201,700          268       care generated 30 percent and Crate & Barrel
Edison Bros. Apparel (St. Louis)     185,900          772       lingerie 41 percent. A decade gives nod to kids-
Melville Retail Apparel (Rye, N.Y.)  171,000          527       earlier, apparel accounted for focused concept,
Brooks Fashion Stores (New York)     148,200          401       71 percent of sales, intimate ap- while "operating
W.R. Grace Retail Apparel (New York) 139,000          204       parel 25 percent and personal disciplines" have
Charming Shoppes (Bensalem, Pa.) 126,100              202                                              bolstered the bottom



T
                                                                care products just 4 percent.
                                                                  More telling is the fact that in line at Zale.
     itled the “Specialty Store Showcase” and including only    2004, roughly two-thirds of
     clothing stores, the proto-specialty retail store survey   Limited’s sales — and virtually all of its earnings —
was created by STORES editor Joan Bergmann and New York         were rung up by Victoria’s Secret and Bath & Body
Timesman Isadore Barmash, who had previously worked             Works. The situation hasn’t changed much so far this
together at Home Furnishings Daily.                             year. Poor performance at the Limited and Express
   Unlike subsequent                                            clothing chains pulled down corporate earnings in the
Top 100 surveys, this                                           first quarter, prompting the company to lower full-
showcase listed, in                                             year expectations.
alphabetical order,                                               Part of Limited’s transformation/reinvention has
only nine chains and                                            been precipitated by the consolidation in the drug
four conglomerates.                                             store and supermarket industries, where huge
The smallest compa-                                             amounts of personal care and beauty products are
ny was Topps &                                                  sold each year. Thus, Limited’s C.O. Bigelow Apothe-
Trowsers at $19.4 million in volume. W.R. Grace was parent of   cary is set to open six units later this year. Bath & Body
Berman’s, Shepler’s and Diana Shops. U.S. Shoe operated         Works, which has just introduced the Breathe fra-
both women’s wear and menswear chains, the largest of           grance and skin care line, will launch an online selling
which was Casual Corner. Edison Brothers, like U.S. Shoe, a     site this fall. And just a couple of months ago, Limit-
footwear manufacturer whose shoe stores were not included       ed bought Slatkin & Co., a maker of merchandise
in the study, operated chains such as Fashion Conspiracy,       such as scented candles and potpourri.
Jeans West and Oak Tree, and Size 5-7-9.                          Clothing, even apparel intended for the mass mar-
   Melville was a real conglomerate, operating CVS drug         ket, is not yet at commodity status, but the consumer
stores and shoe chains like Thom McAn, but only its apparel     loyalty that operators like the Gap have relied on for
divisions (Foxmoor, Clothes Bin, Chess King and Metro) were     decades seems to have evaporated in the face of tough
included.                                                       competition from the likes of Wal-Mart and Target,
                                                                fast-moving retailers like H&M and Forever 21 and
                                   continued on page S15        highly-focused operations like Chico’s.
                                                                  Gap has been in a turnaround mode for a couple of
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                                                                       SPECIALTY RETAILERS



                                                                 S P E C I A L T Y S T O R E G R O W T H (continued)


                                                                1985
                                                                 Company (Headquarters)                      1984 Sales        Number
                                                                                                                (000)          of Stores

                                                                 Mervyn’s (Hayward, Calif.)                  $2,141,000            126
                                                                 Radio Shack (Fort Worth, Texas)              2,133,000          4,717
                                                                 Toys “R” Us (Rochelle Park, N.J.)            1,702,000            203
                                                                 Marshalls (Woburn, Mass.)                    1,190,000            209
                                                                 Nordstrom (Seattle)                            983,000             39
                                                                 Petrie Stores (Secaucus, N.J.)                 951,000          1,360
                                                                 Saks Fifth Avenue (New York)                   815,000             40
                                                                 Levitz Furniture (Miami)                       761,000             92
                                                                 Neiman-Marcus (Dallas)                         725,000             21
                                                                 Lerners (New York)                             700,000            800



  30                                                            T   he fifth edition of the Top 100 Specialty Store Retailers
                                                                    showcased both hardline and softline specialists, includ-
                                                                ing many operators that were not primarily mall-based
                                                                chains. Thus, fashion stores such as Nordstrom, Neiman-
years now, a period that has seen the departure of              Marcus and Saks Fifth Avenue were included, even though
Mickey Drexler (who later resurfaced at J. Crew) and            they looked like department stores and competed with
the dawn of the Paul Pressler era. Mistakes have been           department stores but weren’t considered department stores
made, as Pressler readily admitted to securities ana-           because they didn’t have furniture, toys, sporting goods,
lysts in May.                                                   appliances or luggage departments.
  “At Gap, we are pleased with the progress we’ve                 Large-scale, promotions-driven apparel sellers such as
made in the menswear business, but are not yet satis-           Marshalls and T.J. Maxx were included, as was Mervyn’s, the
fied with our women’s products,” Pressler said. “In             West Coast brainchild of Merv Morris, who had sold the busi-
our efforts to serve more occasions for women, we               ness to Minneapolis-based Dayton Hudson 10 years earlier.
broadened our merchandise and design perspective                Dayton Hudson became Target, named for its large discount
going a bit outside Gap’s iconic aesthetic.”                    store division, and only last year did the company sell
  By going for a bigger piece of the pie and falling flat       Mervyn’s, to a group of privately-held investment firms. Com-
in the process, Gap saw first quarter earnings slip 6.7         piling the Top 100 with Bergmann was David P. Schulz, former
percent below last year’s opening period, as total sales        editor of Chain Store Age Executive.
decreased 1.1 percent and comparable-store sales fell                                                      continued on page S16
4 percent. The closing of a number of stores during the
                                                            THE SPECIALTY STORE DEFINED
last fiscal year also contributed to the declines.
                                                                The STORES Top 100 Specialty        retailers as discount stores, ware-
  Without putting a name on it, Gap is continuing to
experiment with a lifestyle design that addresses con-      Retailers is an annual survey that      house clubs and dollar/closeout
sumers by gender rather than as unisexual, metrosex-        provides a snapshot of leading          stores, as well as supermarkets,
                                                            merchants whose offerings are lim-      drug stores, convenience stores,
                                                            ited to a single category or closely-   building materials dealers, auto
ual, asexual — or sexually confused. From a seven-
store test in the Denver area last fall, Gap is expanding   related classifications of merchan-     dealerships and service merchants
the concept to 10 locations in Connecticut and five in      dise typically found in a traditional   such as beauty salons, barber
                                                            full-line department store. Retailers   shops, gasoline service stations
                                                            have evolved, merchandising             and travel agencies.
the San Diego area.
  Looking beyond apparel, Gap unveiled an acces-            options have split and merged and          The ratings on the chart are
sories-only store on New York’s Fifth Avenue, dis-          re-split, and some new ones have        determined by sales volumes and
                                                            come into existence since the sur-      revenues as of the end of the 2004
                                                            vey was begun 25 years ago, so          fiscal year. Estimates, where they
placing a babyGap adjacent to a full-line Gap store.
The 800-sq.-ft. space, called Love, was a holiday-in-       distinctions that were once quite       appear, are based on information
spired effort to promote new packaging and decor for        clear may now have blurred.             from company executives, consult-
                                                                Excluded from the specialty         ants, industry observers, securities
                                                            store chart are such broadline          analysts and/or vendors.
accessories that was intended to roll out to select Gap
stores. And moving into territory plowed by Limited,
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                                                                SPECIALTY RETAILERS



S P E C I A L T Y S T O R E G R O W T H (continued)


1990
                                                                Gap has launched Gapbody, offering personal care,
                                                                beauty, fragrance and lingerie. Eleven Gapbody units
                                                                are slated to open this year.
                                                                   Office supply stores are a small but strong niche,
Company (Headquarters)                1989 Sales    Number      claiming three of the first five spots on the Top 100
                                         (000)      of Stores   Specialty Retailers chart. Ranked third, fourth and
Toys “R” Us (Rochelle Park, N.J.)     $4,788,000        404     fifth, Staples is the largest, Office Depot is a rung be-
The Limited (Columbus, Ohio)           4,648,000      3,188     low and the extensively restructured OfficeMax —
Kinney Shoe (New York)                 3,042,000      3,604     bulked with former Boise Cascade operations — is a
Radio Shack (Fort Worth, Texas)        2,940, 000     4,821     close third in sales volume.
Circuit City (Richmond, Va.)           2,097,000        149        As with all the office supply dealers, Staples is real-
Marshalls (Woburn, Mass.)              1,939,000        347     ly a conglomerate with direct-selling and small-busi-
T.J. Maxx (Framingham, Mass.)         1,677,000         352     ness operations, as well as a presence in several regions
Gap (San Bruno, Calif.)               1,587,000         960     around the globe. Even with its base of small- and
Petrie Stores (Secaucus, N.J.)        1,258,000        1,569    home-business customers, however, Staples addresses
U.S. Shoe Apparel (Cincinnati)        1,234,000        1,721    lifestyle issues in many of its efforts. A test of selling


B
                                                                office supplies in supermarket aisles was so successful
    y the 10th year, the Top 100 Specialty Store Retailers      that it began rolling out the concept in July to more
     ranking was taking on an appearance that would be rec-     than 550 Stop & Shop stores on the East Coast.
ognizable to today’s readers, with names such as Toys “R”          Earlier this year, Staples opened its first stores in the
Us, Limited, Radio Shack and Gap clustered near the top of      Chicago area, where it plans to have 20 units in oper-
the chart. Conglomerates were represented by their compo-       ation by December and as many as 50 within the next
nents rather than as entities themselves; thus U.S. Shoe’s      two or three years.
apparel stores — led by Casual Corner — rested in the 10th         The Chicago stores are of the “Back to Brighton”
spot, while the shoe divisions were ranked in the 71st posi-    type, named for the Massachusetts town where the
tion. Another U.S. Shoe subsidiary, holding down the No. 28     concept was unveiled four years ago. The model in-
rung, was LensCrafters. Kinney Shoe, and its Foot Locker        volves enhanced customer service that includes a
chain, ranked third representing F.W. Woolworth, while the      greater presence of store associates in areas where
five-and-dime retailer also owned 99th-ranked Little Folks      shoppers tend to have more questions. There is also up-
apparel stores. New to the chart this year were West Coast      graded technology consultation and assistance, and a
consumer electronics retailer The Good Guys, Clothestime,       WiFi section in the store for the free use of customers.
Contempo Casuals, Gantos, Claire’s Stores and Circus World,     In describing the store interior, Staples regional man-
a toy retailer. Merry-Go-Round was the hottest chain, jumping   ager Bob Wolfe says, “We use
from No. 56 to No. 33 in one year.                              color schemes that serve to Talk about a pressure
                                                                catch the eyes of consumers cooker . . . OfficeMax


1995
                                                                across the store and include a holds the No. 5 spot,
                                                                number of lifestyle photos to trailing Staples
                                                                help tell a story.”                 at No. 3 and Office
Company (Headquarters)                1994 Sales    Number         OfficeMax is being reshaped Depot at No. 4 on
                                         (000)      of Stores   following a convoluted evolu- the Top 100 list.
Toys “R” Us (Paramus, N.J.)           $8,745,586      1,115
Limited (Columbus, Ohio)               7,320,792      4,867
Melville Specialty (Rye, N.Y.)         5,674,747      3,227
Circuit City (Richmond, Va.)           5,582,947        204
Best Buy (Eden Prairie, Minn.)         5,079,557        204
Tandy (Fort Worth, Texas)             4,943,679       6,920
Office Depot (Del Ray Beach, Fla.)    4,226,199         420
Woolworth Specialty (New York)        3,977,000       7,406
TJX (Framingham, Mass.)               3,842,818        1,098
Gap (San Francisco)                   3,722,940        1,508
                                                                   5
                                     continued on page S17

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                                                                   SPECIALTY RETAILERS



                                                             S P E C I A L T Y S T O R E G R O W T H (continued)



                                                             W      ith Rick Gallagher
                                                                    now editor and pub-         Electronics,
                                                             lisher of STORES, a lot was        office supply
                                                             new about the 15th edition
                                                                                                stores rise to
                                                                                                prominence
                                                             of the Top 100 Specialty
                                                             Stores. Along with the NRF,
                                                             STORES had moved from
                                                             New York’s garment district to Washington, D.C.
                                                                Retail conglomerates with specialty store operations were
                                                             listed by total volume. No. 3 Melville, for example, sported an
                                                             impressive portfolio that included Marshalls, Wilsons House
   66                                                        of Leather, Bob’s Stores, Footaction, Thom McAn, Kay-Bee
                                                             Toys (as it was known then), Linens ’n Things and This End
                                                             Up, among others.



                                                             2000
tion over the past 18 months. The one-time Kmart
subsidiary based in Shaker Heights, Ohio, was taken
over by forest products company Boise Cascade,
which then shed its timber business, merged Office-
Max with its business products and services unit and         Company (Headquarters)                1999 Sales      Number
renamed the entire company OfficeMax.                                                                 (000)        of Stores
   Earlier this year there was a major shakeup in the ex-    Circuit City (Richmond, Va.)       $12,614,390           658
ecutive suite, capped by the April arrival of Sam Dun-       Best Buy (Minneapolis)              12,494,023           357
can as president and CEO. Duncan, former president           Toys ‘R’ Us (Paramus, N.J.)         11,862,000          1,548
of Fred Meyer, had been head of ShopKo Stores until          Gap (San Francisco)                 11,635,462          3,018
it was sold to a private equity firm earlier this year. In   Office Depot (Del Ray Beach, Fla.) 10,263,280             825
late June, Duncan added the duties of chairman.              Limited (Columbus, Ohio)             9,723,334          2,913
   Office Depot is also operating with new leadership.       Staples (Westborough, Mass.)         8,842,460          1,129
In March, Steve Odland was recruited as chairman             TJX (Framingham, Mass.)              8,795,347          1,357
and CEO. Odland had been chairman, CEO and pres-             CompUSA (Dallas)                     6,321,391            104
                                                             OfficeMax (Shaker Heights, Ohio)     4,842,698            946



                                                             A
ident at AutoZone.
   Both Office Depot and OfficeMax have been ramp-
ing up store openings in order to keep pace with Sta-              new century was dawning, and the Top 100 Specialty
ples. Office Depot is opening as many as 60 stores this            Store Retailers reflected the technology bubble that had
year, primarily in the Northeast and New England.            yet to burst.
Office Depot made a similar move into the same ter-            Consumer electronics specialists Circuit City and Best Buy
ritory in 1998, only to close many of the stores with-       ranked first and second on the chart. Office supply retailers
in a couple of years. Many of the new stores Office De-      — no small sellers of computers and other electronic
pot is opening are former Kids “R” Us locations              machines themselves — nailed down three of the Top 10
                                                             spots.
                                                                There were signs of change elsewhere on the chart, as
                                                             well. Resting in the 11th position was Venator, the venerable
                                                             former F.W. Woolworth en route to becoming what it is today
                                                             — Foot Locker.
                                                               Limited, which has long been an incubator of retail con-
                                                             cepts, had spun off the Victoria’s Secret stores and catalog
                                                             and a few other concepts into a company called Intimate
                                                             Brands, ranked No. 12 with sales of $4.5 billion. Just a couple
                                                             of years later, Limited brought Intimate Brands back into the
                                                             fold and the recombined company was called Limited Brands.


WWW.STORES.ORG                                                                                 STORES AUGUST 2005 S17
TOP 1OO
                                                                       SPECIALTY RETAILERS




   I
  THE ECONOMY     WILL IMPROVING CONSUMER CONFIDENCE BOOST SALES?

       nflation may or may not be on the move, but don’t count    cerns remaining relatively steady, there is little reason to
       on Alan Greenspan and the Federal Reserve to provide       expect a dramatic shift in consumer spending.”
       any clear guidance. The board raised the federal funds        Consumer prices have moderated since the beginning of
   rate 0.25 percent on June 30, but didn’t provide a lot of      the year — actually declining in May for the first time in 10
   explanation for the move, much less enlightenment as to        months — while the economy as a whole has exhibited
   where the economy might be headed for the second half of       slow-but-steady growth.
   this year.                                                        While most observers feel the Fed will continue to raise
      For retailers who watch what shoppers are doing, how-       the funds rate (perhaps to 4 percent by the end of the
   ever, the news is that consumer confidence hit a three-year    year), how this impacts consumer spending and retailers’
   high in June, moving up to 105.8 on the monthly index          prospects for the second half of 2005 is the question of the
   developed by the Conference Board, a New York-based            moment.
   economic research organization. The June uptick came on           “Despite fears that consumers are finally throwing in the
   the heels of a rise to 103.1 in May.                           towel, [June’s] results show that consumers’ desire to
      “The improvement in consumers’ mood suggests that           shop remains intact,” says Steve Spiwak, an economist
   business activity and labor market activity will continue to   with market research firm Retail Forward. “Job growth,
   pick up over the next several months,” says Lynn Franco,       home buying and the recent stock market run-up are pro-
   director of the Conference Board’s Consumer Research           viding a solid foundation for near-term spending
   Center. “And with consumers in better spirits and job con-     prospects.”


acquired from Toys “R” Us last year.                              Buy after transforming itself from Wards stores during the
  Four of the Top 10 specialty store retailers are living on      go-go electronics years — is another company in search of
past glory and struggling to remain relevant in the 21st cen-     a successful operating plan. Earlier this year, the company
tury: Toys “R” Us (6), Circuit City (7), Blockbuster (9) and      announced the closing of 19 superstores, five regional of-
AutoZone (10).                                                    fices and a distribution center. The shuttered stores showed
  Toys “R” Us has been downsizing for more than a year            “no reasonable expectations of positive cash flow and
as its status as category killer continues to diminish. Wal-      [were] without relocation opportunities over the near
Mart surpassed TRU several years                                                        term,” says W. Alan McCullough,

                                             16
ago as the nation’s largest seller of                                                   chairman and chief executive of Cir-
toys. TRU’s management had been                                                         cuit City.
searching for new directions, but ap-                                                     Ever since its unsuccessful attempt to
parently not successfully or fast                                                       take over rival Hollywood Entertain-
enough for a consortium of private                                                      ment, Blockbuster has become a bat-
investors, which offered shareholders                                                   tleground for deep-pocketed investors.
a price premium for their common                                                        With the video rental market shrink-
stock to take the company private.                                                      ing in the face of online direct-delivery
Once the purchase was finalized in                                                      competition, billionaire financier Carl
June, chairman and CEO John Eyler                                                       Icahn fought his way onto Block-
and COO Christopher Kay left TRU.                                                       buster’s board of directors specifically
  Investment companies Bain Capital                                                     to make the company more receptive
and Kohlberg Kravis Roberts, togeth-                                                    to putting itself up for sale.
er with Vornado Realty Trust, have                                                         AutoZone has come under fire for
not said what they plan to do with the                                                  failing to keep up the appearance of
company. But Michael Souer, an ana-                                                     its stores and being inattentive to cus-
lyst with Standard & Poor’s, observes                                                   tomers in favor of paying off credi-
that the new owners “obviously think                                                    tors.                            St ORES
the company is worth a lot more and
perhaps [former] management was                                                         David P. Schulz, a New York-based

                                                                               39
the problem in realizing that share-                                                    writer and editor, reports on U.S.
holder value.”                                                                          and foreign retailers for several pub-
  Circuit City — once larger than Best                                                  lications.
S18 STORES / AUGUST 2005                                                                                      WWW.STORES.ORG
TOP 1OO SPECIALTY RETAILERS
COMPANY                     HEADQUARTERS               RANK   COMPANY                    HEADQUARTERS               RANK

Abercrombie & Fitch         New Albany, Ohio            35    Hot Topic                  City of Industry, Calif.    97
Academy Sports              Houston                     77    IKEA                       Plymouth Meeting, Pa.       52
Advance Auto Parts          Roanoke, Va.                19    J&R Music/Computer World New York                      92
Aeropostale                 New York                    72    J. Crew                    New York                    79
American Eagle Outfitters   Warrendale, Pa.             38    Jo-Ann Stores              Hudson, Ohio                42
AnnTaylor                   New York                    39    Jones Apparel Retail       New York                    83
AutoZone                    Memphis, Tenn.              10    KB Toys                    Avon/Pittsfield, Mass.      88
Barnes & Noble              New York                    13    L.L. Bean                  Freeport, Maine             56
Bass Pro Shops              Springfield, Mo.            55    Limited                    Columbus, Ohio               8
Bed Bath & Beyond           Union, N.J.                 12    Linens ‘n Things           Clifton, NJ                 25
Berkshire-Hathaway Retail   Omaha                       27    Luxottica Retail           Cincinnati                  24
Best Buy                    Minneapolis                  1    Men’s Wearhouse            Houston                     50
Big 5 Sporting Goods        El Segundo, Calif.          84    Michaels Stores            Irving, Texas               20
Big Lots                    Columbus, Ohio              15    Modell’s                   New York                    91
Blockbuster                 Dallas                       9    Movie Gallery              Dothan, Ala.                81
Borders Group               Ann Arbor, Mich.            18    New York & Co.             New York                    70
BrandsMart USA              Hollywood, Fla.             93    Office Depot               Delray Beach, Fla.           4
Burlington Coat Factory     Burlington, N.J.            22    OfficeMax                  Itasca, Ill.                 5
Cabela’s                    Sidney, Neb.                49    O’Reilly Automotive        Springfield, Mo.            45
Cato                        Charlotte, N.C.             85    P.C. Richard               Farmingdale, N.Y.           67
Charming Shoppes            Bensalem, Pa.               29    Pacific Sunwear            Anaheim, Calif.             64
Chico’s FAS                 Fort Myers, Fla.            69    Payless ShoeSource         Topeka, Kan.                26
Children’s Place            Secaucus, N.J.              66    Pep Boys                   Philadelphia                31
Circuit City                Richmond, Va.                7    Petco Animal Supplies      San Diego                   43
Claire’s Stores             Pembroke Pines, Fla.        61    PETsMART                   Phoenix                     21
CompUSA                     Dallas                      17    Pier 1 Imports             Fort Worth, Texas           37
Cost Plus                   Oakland, Calif.             74    Polo Ralph Lauren          New York                    58
Crate & Barrel              Northbrook, Ill.            73    RadioShack                 Fort Worth, Texas           14
CSK Auto                    Phoenix                     48    Recreational Equipment     Kent, Wash.                 76
Dick’s                      Corapolis, Pa.              33    Retail Brand Alliance      New York/Enfield,Conn.      47
Dress Barn                  Suffern, N.Y.               89    Ross Stores                Pleasanton, Calif.          16
Eddie Bauer                 Redmond, Wash.              71    Sharper Image              San Francisco               87
Electronics Boutique        West Chester, Pa.           36    Sports Authority           Englewood, Colo.            28
Famous Footwear             Madison, Wis.               59    Stage Stores               Houston                     63
Finish Line                 Indianapolis                65    Staples                    Framingham, Mass.            3
Foot Locker                 New York                    11    Stein Mart                 Jacksonville, Fla.          53
Forever 21                  Los Angeles                 99    Sterling Jewelers          Akron, Ohio                 34
Fry’s Electronics           Palo Alto, Calif.           90    Talbots                    Hingham, Mass.              46
Game Stop                   Grapevine, Texas            40    Tiffany                    New York                    32
Gander Mountain             St. Paul, Minn.             98    TJX U.S. Specialty         Framingham, Mass.           41
Gap                         San Francisco                2    Too Inc.                   New Albany, Ohio            95
General Nutrition Centers   Pittsburgh                  54    Toys “R” Us                Wayne, N.J.                  6
Genesco                     Nashville                   68    TransWorld Entertainment   Albany, N.Y.                57
Goody’s Family Clothing     Knoxville, Tenn.            62    Tuesday Morning            Dallas                      75
Guitar Center               Westlake Village, Calif.    51    Tweeter Home Ent.          Canton, Mass.               86
Gymboree                    San Francisco              100    Ultimate Electronics       Thornton, Colo.             96
H.H. Gregg                  Indianapolis                80    Urban Outfitters           Philadelphia                78
Haverty Furniture           Atlanta                     82    West Marine                Watsonville, Calif.         94
Hobby Lobby                 Oklahoma City               60    Williams-Sonoma            San Francisco               23
Hollywood Entertainment     Portland, Ore.              44    Zale                       Dallas                      30

WWW.STORES.ORG                                                                               STORES AUGUST 2005 S19
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               We know that with increased insight you can turn casual shoppers into dedicated customers
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Us top 100 specialty stores

  • 1. THE DEFINITIVE RANKING 2OO5 StORES A S P E C I A L R E P O R T S P O N S O R E D B Y A L L I A N C E D ATA S Y S T E M S ®
  • 2. SPECIALTY THE NATION’S BIGGEST CHAINS S BY DAVID P. SCHULZ hakeouts and consolidations in other retailer segments — department, drug and grocery stores, in particular — are expanding the possibilities for specialty stores as both suppliers and consumers seek new outlets for merchandise. Specialty retailers, once dismissed as “satellites” meant to fill up mall space between department store anchors, are now a major force in retailing, whether in the context of shopping centers or as freestanding entities.One factor boost- ing specialty retail is the growth of so-called lifestyle shopping centers. Though the configurations differ, these centers generally are mixed-use facilities in- corporating some combination of residential and recreational/entertainment usage with retail stores. The tenor, or lifestyle aspect, is created by the retail tenants, which typically do not include a department store or large general merchandise retailer. Specialty store operators are themselves playing the “lifestyle” card. Big box retailers, such as Best Buy and 1 Bed Bath & Beyond, are using smaller, more intimate locations with narrowly focused offerings to penetrate niche markets. Best Buy, which once again tops the STORES Top 100 Spe- cialty Retailers chart, is using both concept stores and service outlets to address consumers’ lifestyles, while Bed Bath & Be- yond is using recent acquisi- tions to edge beyond its home- store envelope toward other aspects of shoppers’ lifestyles. Best Buy is testing neigh- S2 STORES / AUGUST 2005 WWW.STORES.ORG
  • 3. 13 7 A lliance Data Systems is proud once again to sponsor the STORES magazine special report on the nation’s Top 100 Specialty Retailers. These companies represent the biggest and best in specialty retail. It’s a pleasure for us to be able to work in this diverse and dynamic industry, and to provide integrated credit and database marketing services to more than a few members of this year’s list. Information is power. That’s why informative resources like the STORES report are so valuable. It’s a thorough resource on the prime movers in the industry, with plenty of insight and analysis from the STORES editorial staff. It’s information you’ll use again and again. And while all information is valuable, the right information can be invaluable. It can make you smarter, more aware and better pre- pared. Whether you’re selling toys or tires, knowing the customer and delivering a product, service or experience that is responsive to his or her needs and expectations is the only way to compete in a mar- ketplace with more choice than ever before. At Alliance, our programs are centered on delivering the “right” information to retailers. We gather and analyze critical data and use that information to help our clients drive sales. We deliver the customer insights and customized solutions that create a deeper relationship between a retailer’s cus- tomer and their brand, and turn casual shoppers into dedicat- ed customers. It’s all about learning and adapting to a moving marketplace — a skill these Top 100 companies likely learned long before they earned a coveted spot on this enviable list. So congratulations to this year’s Top 100. And when you’re looking for definitive information about America’s premier specialty stores and sales, refer to this report. When you’re looking to know more and sell more, call Alliance Data Sys- tems. Sincerely, Ivan Szeftel President of Retail Services Alliance Data Systems WWW.STORES.ORG STORES AUGUST 2005 S3
  • 4. TOP 1OO SPECIALTY RETAILERS 4 borhood, or “communi- Always trying to stay ty-centric,” concepts Stu- connected to their dio D and Escape to customers, both reach consumers who are Office Depot and Gap intimidated or otherwise have unveiled new uncomfortable shopping store designs in the in one of its 500-plus last 12 months. warehouse-sized stores. Studio D, in Naperville, Ill., has the feel of a fashion boutique and is clearly appealing to women who make consumer electronics buying decisions. The store has an area for consultation and instruction, which may re- sult in recommendations for purchasing items at a WHAT’STHEM? ABOUT SO SPECIAL Among the activities that Can’t figure out why large Best Buy store. some companies are represented in the take place at Studio D Top 100 Specialty are instruction in creat- ing digital scrapbooks Retailers chart and from photographs and others aren’t? See an other sources, as well as explanation of the training in such things as method behind our printing over-sized pic- madness on page S15. 2 tures. S4 STORES / AUGUST 2005 WWW.STORES.ORG
  • 5. TOP 1OO SPECIALTY RETAILERS To the extent that it is available, STORES gathers performance data from the annual reports of publicly traded retail companies. The Top 100 companies for which STORES has made sales estimates are, in descending order: CompUSA, IKEA, Bass Pro Shops, Hobby Lobby, P.C. Richard, Eddie Bauer, Crate & Barrel, Academy Sports, KB Toys, Fry’s Electronics, Modell’s, J&R Music World and Computer World, BrandsMart USA, Forever 21. Company Headquarters 2004 Revenues Y/Y 2004 Earnings Y/Y No. of Y/Y Rank Comment (000) Change (000) Change Stores Change 1 Best Buy Minneapolis $27,433,000 11.8% $984,000 39.6% 830 In reversal of usual claims, Best Buy says recommendations from store associates drives online sales; testing in-store restaurant in Chicago’s 8.2% Lincoln Park neighborhood 2 Gap San Francisco 16,267,000 2.6 1,150,000 11.6 2,994 -0.9 Moving to strengthen balance sheet and focus on capital structure with moves such as retiring debt ahead of schedule and spending $2.5 billion to repurchase shares 3 Staples Framingham, Mass. 14,448,378 11.4 708,388 44.5 1,680 7.8 Ten stores open in Chicago, home market for its Quill mail order division; 24 stores expected by end of next year and perhaps double that number by the end of 2007 4 Office Depot Delray Beach, Fla. 13,564,699 9.8 338,159 22.4 1,190 8.3 As part of drive to open 100 new stores by the end of next year, 1,000th North American unit bowed in June in Countryside, Ill.; domestic division generates 44% of volume 5 OfficeMax Itasca, Ill. 13,270,196 60.9 173,058 913.5 Sam Duncan, late of ShopKo, takes chair/CEO/president reins of company SEC is investigating over accounting issues involving 935 -4.1 vendor allowances 6 Toys “R” Us Wayne, N.J. 11,100,000 -4.0 252,000 186.4 1,499 -0.1 Shareholders OK buyout by private firms; chairman/CEO John Eyler, COO Christopher Kay promptly announce resignations, taking with them $65 million and $14 million, respectively 7 Circuit City Richmond, Va. 10,472,364 6.2 61,658 -169.1 612 2.2 Some executive shuffling after Q1 results were released showing net loss widening to $13 million from $6 million a year ago; SGA expenses rose on inventory write-downs 8 Limited Columbus, Ohio 9,408,312 5.3 637,272 9.2 3,779 -3.4 Apparel moves to support role as founder Leslie Wexner says, “We’ve reinvented ourselves completely. We are now predominantly a personal care, beauty and lingerie company.” 9 Blockbuster Dallas 6,053,200 2.4 (1,256,100) 43.5 9,000 0.0 Even with financier Carl Icahn on board as a director, rumors continue to fly about a possible takeover bid, with private equity firms prominently men- tioned as candidates 10 AutoZone Memphis, Tenn. 5,637,025 3.3 539,893 5.3 3,483 8.2 Overall sales sagged and same-store sales dropped 5% in Q3 ended in May; margins improved 91 basis points and income rose 3.2%; opened net of 31 stores in the period 11 Foot Locker New York 5,355,000 12.1 293,000 41.5 3,967 9.9 Operates stores in 17 countries under various Foot Locker names as well as Champs Sports; acquired 11 locations in Ireland last fall to give it nearly 500 units in Europe 12 Bed Bath & Beyond Union, N.J. 5,147,678 15.0 504,964 26.4 663 14.1 With 20% average annual earnings growth, company is Wall Street favorite, particularly among hedge fund managers; rolling Christmas Tree shops beyond Northeast 13 Barnes & Noble New York 4,873,595 11.5 143,376 -5.5 820 -2.6 As big as it is, a new Harry Potter book due out in July raises hopes for Q2 improvement; divestiture of Game Stop is making year-over-year financial comparisons easier 14 RadioShack Fort Worth, Texas 4,841,200 4.1 337,200 13.0 6,834 -2.4 Cut the ribbon on StoreOne, part of Riverfront headquarters campus in Fort Worth; 10,000-sq.-ft. store is an interactive, hands-on technology educa- tion experience for customers 15 Big Lots Columbus, Ohio 4,375,072 4.8 25,682 -68.4 1,502 Struggling in first half: cut back advertising, which hurt sales, led to markdowns to move inventory and depressed margins; KB Toys bankruptcy 4.9 ramifications still down the road 16 Ross Stores Pleasanton, Calif. 4,239,990 8.1 168,541 -25.3 639 12.5 Menswear has underperformed leading to disappointing Father’s Day sales in June; seasonal merchandise has also been below plan so earnings forecasts have been lowered a notch 17 CompUSA Dallas 4,175,000* 0.6 N.A. — 225 0.0 CompUSA/Good Guy megastores (16 in all) opened in June in Seattle, Los Angeles, San Francisco, Sacramento and Portland, Ore.; still has 50 Good Guys, 230 CompUSA stores 18 Borders Group Ann Arbor, Mich. 3,903,000 4.6 131,900 14.5 1,209 -1.3 Lost in legal ruling by appeals court in San Francisco that state can demand sales tax collection on e-sales even though online division has no prop- erty in California 19 Advance Auto Parts Roanoke, Va. 3,770,297 7.9 187,988 50.5 2,652 4.5 Chairman Larry Castellani turns CEO reins over to Mike Coppola as No. 2 auto aftermarket retailer takes impressive strides in gaining on top dog AutoZone 20 Michaels Stores Irving, Texas 3,393,251 9.8 201,809 13.5 1,012 4.7 Consciously implementing Wal-Mart’s strategy of surrounding a city prior to opening urban locations; first NYC stores in Brooklyn and Queens after building in northern N.J. and on Long Island N.A. – Not available *Estimate WWW.STORES.ORG STORES AUGUST 2005 S5
  • 6. TOP 1OO SPECIALTY RETAILERS 35 With its modernistic glass- Suggestive images and-metal decor, Escape is de- push product at signed for young adult city- Abercrombie & dwellers who are already Fitch, while Pep conversant with consumer Boys rev sales with electronic technology. The lo- more traditional cation, in Chicago’s Lincoln sales engines. Park neighborhood, offers the newest gadgets and latest editions of games, which can be tested on consoles installed in booths. The consoles can be rented by the hour and can also be networked for group playing. “We are in the process of reinventing what Best Buy means to its customers,” says CEO Brad H. An- derson, adding that the company is “finding new ways to serve diverse customer groups.” Whether these concept stores are rolled out as chains is an- other question, however, since profitability is an is- sue. “Initially, we care more about what we learn than the economic model of those strategies,” Anderson concedes. One Best Buy concept that is being rolled out in- 31 volves the Geek Squad, techies who provide support for consumers having problems dealing with tech- nology. After a successful test of freestanding loca- S6 STORES / AUGUST 2005 WWW.STORES.ORG
  • 7. TOP 1OO SPECIALTY RETAILERS Company Headquarters 2004 Revenues Y/Y 2004 Earnings Y/Y No. of Y/Y Rank Comment (000) Change (000) Change Stores Change 21 PETsMART Phoenix $3,360,000 12.1% $171,100 22.6% 726 12.9% Americans are fond of their pets and willing to spend on them as results show in both top and bottom lines; now trying to bolster share price with stock buyback 22 Burlington Coat Factory Burlington, N.J. 3,171,000 11.9 N.A. — 362 3.7 With Monroe Milstein, chairman/CEO of family-run firm now 77, company brings in Goldman Sachs to explore strategic alternatives; Wall Street applauds move 23 Williams-Sonoma San Francisco 3,136,931 13.9 180,087 14.6 552 7.8 Store openings include recycling Pottery Barn locations into Hold Everything stores; CEO Ed Muller says, “West Elm, over time, has the potential to become our largest brand.” 24 Luxottica Retail Cincinnati 2,892,712 27.8 386,857 20.9 5,500 5.8 After spending $500 million for Cole National, former head offices in Twinsburg, Ohio, have been closed and everything moved to Lenscrafters HQ in southern part of state 25 Linens ‘n Things Clifton, NJ 2,661,469 11.1 63,142 -15.6 492 After forecasting losses for this year’s Q2, company pins hopes on successful back-to-school season and fall launch of 600-sku collection by 11.8 Oprah’s Nate Berkus 26 Payless ShoeSource Topeka, Kan. 2,656,500 -0.2 (2,000) — 4,640 -8.4 Matthew Rubel, former executive vice president at J. Crew and CEO at Nike’s Cole-Haan division, takes CEO post in Topeka after Steve Douglas vacates both CEO and chairman posts in July 27 Berkshire-Hathaway Retail Omaha 2,601,000 12.5 163,000 -1.2 370 0.8 Though Warren Buffett prefers to take a low-profile approach with chains, Kansas City-based Helzberg Diamonds wants to ramp up attention with new creative communications agency 28 Sports Authority Englewood, Colo. 2,435,863 38.4 34,150 108.7 392 After a two-year incubation, positive results start to flow from Gart merger as sales begin to build and margins rise; is Dick’s growing enough to 2.1 challenge for top spot in segment? 29 Charming Shoppes Bensalem, Pa. 2,332,334 2.0 67,242 65.5 2,221 -0.3 Good last year, looking for more this year; acquisition of Crosstown Traders enhances multi-channel capabilities as Lane Bryant margins rise and Catherine’s posts double-digit comps 30 Zale Dallas 2,304,440 4.2 106,473 — 2,235 Direct sourcing has led to improved margins during FY ended in July; company also imposed “operating disciplines” to bolster bottom line, 0.0 says CEO Mary L. Forte 31 Pep Boys Philadelphia 2,272,896 6.5 23,579 — 595 0.0 With 130 remodels done in two largest markets, 46 had grand re-openings in Philadelphia in June; stores remerchandise and there’s new emphasis on service offerings 32 Tiffany New York 2,204,831 10.2 304,299 41.2 150 6.4 Indicative of historic Atlantic City’s new-found panache, Tiffany plans opening at The Pier at Caesar’s next year; also growing in Pacific Rim with new store in Brisbane, Australia 33 Dick’s Corapolis, Pa. 2,109,399 43.4 66,909 26.7 234 43.6 Sported 3.2% same-store sales gains in Q1 2005, but real challenge comes from improving performance of Galyan units acquired last year; if not, Wall Street will turn quickly 34 Sterling Jewelers Akron, Ohio 2,060,000 9.9 274,000 7.7 1,156 4.8 Largest unit of UK-based Signet, Sterling’s Kay Jewelers chain opened its first New York City store in June in the vicinity of Macy’s flagship Herald Square store 35 Abercrombie & Fitch New Albany, Ohio 2,021,253 18.4 217,489 6.0 787 12.4 Always edgy, sometimes controversial but moving full steam ahead right now; Hollister units have been impressive in early 2005, with plans for Europe and Japan in next two years 36 Electronics Boutique West Chester, Pa. 1,989,382 24.2 52,287 14.3 1,977 29.4 Being acquired for $1.4 billion by Game Stop, even as it enters Iberian market with its own takeover of Jump Ordenadores of Valencia with 141 loca- tions in Spain 37 Pier 1 Imports Fort Worth, Texas 1,897,853 1.6 60,457 -48.8 1,258 6.7 Positive testing in Columbus, Ohio, and Las Vegas last fall led to spring launches of 84-page catalogs, as much to drive traffic into stores as to sell direct to consumers 38 American Eagle Outfitters Warrendale, Pa. 1,881,241 31.1 213,991 256.7 846 -6.5 Regained footing with move back to marketing to teens; exposure on MTV’s Real World Austin hasn’t hurt, but will it carry through the rest of the year? 39 AnnTaylor New York 1,853,583 16.7 63,277 -37.2 743 14.1 Moved head offices from retail-friendly 57th Street to frenzied Times Square as new CEO Kay Krill tries to replicate in main chain what she did for the Loft division stores 40 Game Stop Grapevine, Texas 1,842,806 16.7 60,926 -4.0 1,826 20.6 Acquisition of Electronics Boutique will create a $3.8 billion video game behemoth, but the specialty store entity will still rank behind Wal-Mart in total category sales N.A. – Not available WWW.STORES.ORG STORES AUGUST 2005 S7
  • 8. TOP 1OO SPECIALTY RETAILERS 57 tions in California, the Geek Squad is being expanded over the next 12 to 18 months to as many as 50 stand-alone sites. These 1,500- sq.-ft. units won’t carry any merchandise, but will serve as launching pads from which tech- nicians are dispatched to businesses and homes with technology problems. “We would like to claim for Geek Squad a position as the premier national computer service provider,” Anderson says. Best Buy isn’t putting all of its diversifica- tion eggs in the single basket of freestanding formats. In June, the company created two “store-within-a-store” concepts at 45 Best 6 Buy locations in 12 cities. The Magnolia Home Theater store offers state-of-the-art home theater systems, as well as design servic- The upcoming Best Buy for Business, offers professional consulta- es and professional installations. (The Mag- holiday season will tion to small business owners, as well as products nolia appellation comes from the name of a be critical for both such as electronic notebooks and network servers. West Coast-based retailer Best Buy acquired music retailers like Still another lifestyle effort by Best Buy, one ad- several years ago.) FYE and toy sellers dressing the consolidation of the nation’s drug store The other new store-within-a-store effort, like Toys “R” Us. industry, involves a joint venture with Minneapolis- S8 STORES / AUGUST 2005 WWW.STORES.ORG
  • 9. TOP 1OO SPECIALTY RETAILERS Company Headquarters 2004 Revenues Y/Y 2004 Earnings Y/Y No. of Y/Y Rank Comment (000) Change (000) Change Stores Change 41 TJX U.S. Specialty Framingham, Mass. $1,835,123 38.8% ($5,264) — 378 34.5% Flagship HomeGoods topped $1 billion in sales for first time last year but overall performance was disappointing; still planning rollout of freestanding HomeGoods next to T.J. Maxx, Marshalls 42 Jo-Ann Stores Hudson, Ohio 1,812,400 4.5 46,200 15.2% 850 -4.7 Superstores, now generating nearly 40% of total volume and out performing traditional units; 40 of the larger stores opening this year as 14 smaller stores have been shuttered 43 Petco Animal Supplies San Diego 1,812,145 12.5 83,673 29.3 335 -48.8 Back in Nasdaq's good graces after delay in filing annual, quarterly reports almost resulted in delisting this spring; company can now concentrate on upgrading communications infrastructure 44 Hollywood Entertainment Portland, Ore. 1,782,364 5.9 71,288 -11.0 2,006 4.5 As with so much of what Hollywood is about, been searching for partner with deep pockets: first Leonard Green & Partners, then Blockbuster, before settling on Movie Gallery 45 O’Reilly Automotive Springfield, Mo. 1,721,241 13.9 146,050 45.9 1,249 12.6 Operating with co-presidents Greg Henslee and Ted Wise as O’Reilly family establishes succession plan for company with stores from Carolinas to Kansas; Gulf to Great Lakes 46 Talbots Hingham, Mass. 1,697,843 4.5 96,396 -7.9 1,049 6.4 Competitors step up pressure by also targeting 40-something women; Talbots responds with more flair and trend among its classic offerings; plans to open 50 stores this year 47 Retail Brand Alliance New York/Enfield,Conn. 1,650,000 10.0 N.A. — — — Closed 84-unit August Max and put both Casual Corner chain and Carolee Designs up for sale; more profitable Brooks Bros. grows internationally and gets more attention 48 CSK Auto Phoenix 1,577,460 0.0 36,881 241.6 1,134 In cost-cutting mode to “provide us with operating leverage as our same-store sales improve,” says Chairman and CEO Maynard Jenkins, 1.8 company is opening 50 new stores 49 Cabela’s Sidney, Neb. 1,555,974 11.7 97,215 14.5 10 11.1 Less than a third of sales come at retail in segment that includes Bass Pro Shops and Gander Mountain; opened stores in Fort Worth and Austin, Texas, markets this year 50 Men’s Wearhouse Houston 1,546,679 11.1 71,032 35.8 707 2.0 Performance has been improving along with the nation’s economy (demand for men’s suits increased during this period) and the formalwear rental business is along for the ride 51 Guitar Center Westlake Village, Calif. 1,513,172 18.7 63,425 72.1 138 The country’s largest retailer of musical instruments — not that there’s much competition — saw sales and earnings grow by double digits 11.3 in Q1 this year; acquiring Music & Arts Center 52 IKEA Plymouth Meeting, Pa. 1,500,000* 7.1 N.A. — 22 Stepping up pace of North American expansion to 4-5 new stores a year while looking at new markets such as Atlanta, Dallas and Phoenix; 22.2 also targeting small business customers 53 Stein Mart Jacksonville, Fla. 1,459,607 8.0 37,973 1,625.3 261 0.0 Selling more goods at full price, with ladies’ apparel, accessories and menswear all showing strength this year; closed five stores in Q1 and pushing some openings back to 2006 54 General Nutrition Centers Pittsburgh 1,344,700 -5.9 — — 2,642 Since director Robert J. DiNicola (late of Zale’s jewelers) took over as interim chairman in December, company has made several short-term -3.9 changes while laying longer-term plans 55 Bass Pro Shops Springfield, Mo. 1,400,000* 10.0 N.A. — 26 12.0 Cavernous locations are part emporium, part museum; opened in Macon, Ga., in January with another due in San Antonio by year’s end; first Cali- fornia store set for 2007 56 L.L. Bean Freeport, Maine 1,410,000 8.9 N.A. — 16 0.0 Coming off strong year in 2004, Bean plans to add six stores — more than in any one year previously — in the New England/Mid-Atlantic region by end of 2007 57 TransWorld Entertainment Albany, N.Y. 1,365,100 2.6 41,800 81.0 800 -3.9 Video games, accessories pick up slack for sluggish performance of new music and DVD releases, says chairman/CEO Robert Higgins; digital download strategy still being devised 58 Polo Ralph Lauren New York 1,348,645 15.2 190,425 12.5 278 Regained control of many of labels and lines that had been licensed; quickening growth with 50-60 domestic and 20-25 European stores 5.7 59 Famous Footwear Madison, Wis. 1,308,600 3.6 60,300 16.4 1,275 -0.6 Parent Brown Shoe reorganized branded shoe stores, closing 80 Naturalizer units while opening 30 outlet stores, but Famous chain is the engine that drives retail operations 60 Hobby Lobby Oklahoma City 1,300,000* 8.3 N.A. — 345 Closing locations on Sunday doesn’t seem to have slowed growth of what are now called “creative centers” rather than stores, with 15 more 7.8 slated to open prior to year’s end N.A. – Not available *Estimate WWW.STORES.ORG STORES AUGUST 2005 S9
  • 10. TOP 1OO SPECIALTY RETAILERS 3 based PrairieStone Pharmacy and Park Nicollet Health Services into wellness and health care electronic gadget retailing — everything from air purifiers to sphygmo- manometers. All of this comes amidst a push by Best Buy to grow to as many as 1,200 stores in North America and begin opening stores in China before the end of 2006. The company, which has about 850 stores in the United States and Canada, has been opening about 75 loca- tions annually in recent years. That pace will quicken as the company begins to open more compact, 20,000-sq.-ft. units in smaller mar- 38 kets and big city neighborhoods. The push into China involves “lab stores,” which the company describes as “a way to accelerate learning about the diverse consumers” in that trying to figure out where they will sell clothing after suf- country, where the company currently has three sourcing fering through years of sluggish sales and diminishing re- offices. turns. Apparel retailers, led by No. 2 Gap and No. 8 Limited, Domestic apparel sales grew steadily though the 1990s, form the largest subset of the Top 100 Specialty Retailers. hitting a high of nearly $176 billion in 2000, according to Right now, garment manufacturers — still reeling from the market research firm NPD Group. The trends have not Kmart-Sears merger and Federated Department Stores’ been very positive since then, however. Annual sales fell blockbuster acquisition of May Department Stores — are each year from that 2000 peak until 2004 when, NPD re- S10 STORES / AUGUST 2005 WWW.STORES.ORG
  • 11. TOP 1OO SPECIALTY RETAILERS Company Headquarters 2004 Revenues Y/Y 2004 Earnings Y/Y No. of Y/Y Rank Comment (000) Change (000) Change Stores Change 61 Claire’s Stores Pembroke Pines, Fla. $1,279,407 12.9% $143,124 24.4% 2,840 1.1% Costume jewelry and accessories offerings were strong last year and have continued to show well early in 2005; European stores, emulating U.S. trends, also sport positive comps in first half 62 Goody’s Family Clothing Knoxville, Tenn. 1,266,993 3.3 15,653 -11.4 358 6.9 Exited Charlotte, N.C., market in January with first store closings in more than a year, though it still has 46 units in Tar Heel state with another outlet opening this fall 63 Stage Stores Houston 1,243,851 27.9 53,676 -2.4 528 1.9 7 of 10 new stores opened this year are Peebles units as division outperforms Beall’s and Stage stores; distribution functions moved from Knoxville, Tenn., to South Hill, Va. 64 Pacific Sunwear Anaheim, Calif. 1,229,762 18.1 105,892 32.6 990 12.9 Planning a larger prototype (8,000 sq. ft. vs. current 3,600 sq. ft.) for surf-and-skate styles with an eye on 1,400 stores and $2 billion in sales by the end of 2007 65 Finish Line Indianapolis 1,166,767 18.3 61,263 29.6 605 13.9 Q1 earnings up 24%, sales 13% as selling space grew 12%; new prototype for Man Alive chain — now 38 stores strong — selling men’s and ladies’ hip hop fashions 66 Children’s Place Secaucus, N.J. 1,157,546 45.1 43,264 88.5 1,056 Bought 313 Disney Stores last fall with commitment to spend $100 million upgrading them and paying licenses to Disney; now the chain is 52.8 expanding into outlet shopping centers 67 P.C. Richard Farmingdale, N.Y. 1,125,000* 7.1 N.A. — 49 4.3 Largest of the country’s family-owned-and-operated retailers selling major appliances and consumer electronics; service, repairs and contractor sales also part of equation 68 Genesco Nashville 1,112,681 32.9 48,401 -83.2 1,618 Journeys is the best performer among the footwear chains, while Hat World continues to dazzle with 7% comps in Q1, even up against a 23% 55.6 same-store sales rise in prior year 69 Chico’s FAS Fort Myers, Fla. 1,066,882 38.8 141,206 40.9 668 21.2 Grew from $250 million volume in 2000 to more than $1 billion last year; CEO Scott Edmonds sees the next billion coming even faster, starting with 100 new stores this year 70 New York & Co. New York 1,040,028 8.1 18,106 8.7 477 1.7 Former Limited Inc. chain was sold to Bear Stearns Capital II and then taken public last year; strong accessories sales helped boost comps 7.2% during 2004 71 Eddie Bauer Redmond, Wash. 1,000,000* -43.5 N.A. — 418 -7.5 All that’s left of Spiegel Inc.; the venerable catalog is no more, and former owner Michael Otto is out of the post-bankruptcy picture; home division shut stores 72 Aeropostale New York 964,212 31.2 84,112 55.0 561 21.4 18-year-old chain charging along in value-priced apparel for teens segment as fashion-follower able to get trends into stores quickly; lot of room to grow in Calif., Fla. and Texas 73 Crate & Barrel Northbrook, Ill. 925,000* 5.7 N.A. — 130 Gordon Segal wants to stay “entrepreneurial” as website gets high marks for its shopping experience; opened a fourth The Land of Nod 2.4 kids’ furniture and accessories location 74 Cost Plus Oakland, Calif. 908,560 13.3 30,221 -7.5 236 13.5 Q1 was tough as comps dipped 1.9%, but new store openings are on schedule and overall sales continue to grow; CEO search on to succeed retiring Murray Dashe 75 Tuesday Morning Dallas 897,841 9.1 62,617 16.7 662 14.7 Aiming at 1,000 stores by 2010 and rethinking merchandising approach to appeal to younger shoppers; sales events remain, but stores don’t close as often as they once did 76 Recreational Equipment Kent, Wash. 887,807 10.2 315 32.4 78 Adding stores and expanding catalog distribution as it ventures beyond mountain-climbing gear origins to generic outdoor sporting goods 2.6 and apparel, though house brands dominate 77 Academy Sports Houston 850,000* 7.5 N.A. — 80 14.7 With lack of national powerhouse in sporting goods specialty segment, long-time Texas leader has been growing at double-digit rate for the last 15 years 78 Urban Outfitters Philadelphia 827,800 50.9 90,489 87.1 142 25.7 Three chains — Urban Outfitters, Anthropologie and Free People — with no two stores alike, brags founder/CEO Richard Hayne, in narrow-focusing on niche markets for under 45s 79 J. Crew New York 804,000 16.5 (100,000) — 198 1.0 With Mickey Drexler at helm, company turned red ink to black in Q1 with a 37% jump in same-store sales; expense controls also influenced bottom line performance 80 H.H. Gregg Indianapolis 803,199 6.6 29,248 3.7 60 9.1 Consumer electronics and appliance dealer got sales boost from five new stores in Atlanta and other Southeastern markets; adding seven stores in the Carolinas this year N.A. – Not available *Estimate WWW.STORES.ORG STORES AUGUST 2005 S11
  • 12. TOP 1OO SPECIALTY RETAILERS 46 ports, they rose 4 per- Women’s apparel cent — but for a total of sales continue to only $173 billion. plod along, while In addition to stagnant personal products sales, there has been de- and home acces- flation in the prices con- sories keep regis- sumers have paid for ters humming. clothing, which have de- clined in each of the last six years, according to the federal Bureau of Labor Statistics. With shrinking numbers of department stores and other large dry goods retailers sell- ing clothing and the increased pressure on manufacturers to find new outlets for their wares, the landscape would appear favorable for apparel-selling specialty stores. In light of the elimination of import quotas for sourc- ing garments from around the world, multi- 8 ple-format operators such as Limited and Gap should be upbeat, if not ecstatic. Such is not the case, however. The truth is that apparel sales are falling as a percentage Tops, bottoms, suits, slacks, shirts and skirts are not the of total sales at Limited, and its clothing chains are actual- future of Limited, Leslie Wexner told shareholders this ly a drag on earnings. Limited, which has opened and spring. “We’ve reinvented ourselves completely. We are closed, bought and sold more retail formats and addressed now predominantly a personal care, beauty and lingerie more lifestyle needs than any other specialty store opera- company,” he said, noting that non-intimate apparel ac- tor, is going through its own extreme makeover. counted for just 29 percent of 2004 sales, while personal S12 STORES / AUGUST 2005 WWW.STORES.ORG
  • 13. TOP 1OO SPECIALTY RETAILERS Company Headquarters 2004 Revenues Y/Y 2004 Earnings Y/Y No. of Y/Y Rank Comment (000) Change (000) Change Stores Change 81 Movie Gallery Dothan, Ala. $791,177 14.3% $49,488 0.1% 2,482 15.0% Picked up where Blockbuster left off in bidding for rival Hollywood Entertainment; acquisition gives company West Coast base and moves it out of rural, small-town markets 82 Haverty Furniture Atlanta 784,162 5.3 22,754 -10.2 118 4.4 Results have been upbeat so far this year, with total sales up 8.1% in first half and same-store sales up 3.5% as management looks for more and a strong finish to 2005 83 Jones Apparel Retail New York 780,300 13.8 N.A. — 1,037 4.7 Cognescenti suggesting acquisition of Barneys New York signals rapid growth for the retailer and a major directional shift for apparel maker in light dust-up with Ralph Lauren 84 Big 5 Sporting Goods El Segundo, Calif. 778,905 9.7 34,259 30.3 309 5.5 Athletic footwear was star performer as company posted 37th consecutive quarter of positive same-store sales results; opening 16-20 new stores this year in western markets 85 Cato Charlotte, N.C. 773,809 5.7 34,607 10.3 1,177 6.8 Consolidating house-brand apparel under the Cato label while focusing on emerging fashion trends and colors; reorganizing product development and sourcing functions 86 Tweeter Home Ent. Canton, Mass. 771,553 -2.0 (11,662) 0.0 176 1.1 Quit franchise deal with Bang & Olufsen; opened prototype architecture unit in Las Vegas last January that includes offerings of supplier/partners Hewlett Packard, Microsoft 87 Sharper Image San Francisco 760,003 17.4 14,650 -36.6 175 17.4 Rough start to 2005 — a “transition year,” says CEO Richard Thalheimer — but high expectations for new merchandise lines being unveiled this fall, including MP3 devices 88 KB Toys Avon/Pittsfield, Mass. 750,000* -10.0 — — 900 -18.2 Planning to emerge from Chapter 11 bankruptcy protection in time for this year’s holiday selling season; has closed 600 stores since filing bankrupt- cy petition in January 2004 89 Dress Barn Suffern, N.Y. 754,903 6.8 30,141 274.7 776 0.5 $350 million acquisition of 470-store Maurices chain in January depressed earnings, but adds about $200 million in annual sales for FY ended July 30, 2005 90 Fry’s Electronics Palo Alto, Calif. 700,000* 2.9 — — 28 Legendary Silicon Valley old-timer stays on cutting edge to meet demands of loyal customer base and innovative merchandise buying and 3.7 presentations 91 Modell’s New York 700,000* 7.7 — — 130 1.6 Though sporting goods is part of official company name, athletic footwear, sporting apparel and other menswear are part of the mix in its East Coast, often urban locations 92 J&R Music/Comp. World New York 700,000* 7.7 N.A. — 6 Music, computers, audio and video are all part of lower Manhattan world — where half the sales are online or mail order — and now there are 0.0 housewares on the shelves 93 BrandsMart USA Hollywood, Fla. 700,000* 9.4 — — 6 20.0 40,000 sku’s worth more than $8 million stuffed into each warehouse-sized store from Palm Beach County to Florida Keys including white goods, brown goods, CE, small appliances and housewares 94 West Marine Watsonville, Calif. 682,379 3.2 25,534 27.1 376 8.7 Boating supplier in search of president/COO after Richard Everett announced intention to step down after 25 years; CEO Peter Harris assumed president’s title and duties in June 95 Too Inc. New Albany, Ohio 675,834 12.9 41,364 83.4 568 2.7 Though TV campaign didn’t generate the buzz CEO Mike Rayden had hoped, higher margins boosted this year’s Q1 earnings to record level; Jus- tice chain adding 50-60 units 96 Ultimate Electronics Thornton, Colo. 658,300 -7.7 N.A. — 62 -4.6 Sold 32 stores to CEO Mark J. Wattles in April for $43.8 million and assumption of liabilities; liquidating rest of chain and other assets after Chapter 11 filing Jan. 11, 2005 97 Hot Topic City of Industry, Calif. 656,468 14.8 39,673 -16.6 679 21.0 Testing Divastyle loyalty card for trendy 15- to 29-year-old set at Torrid, the company’s plus-size, fashion-forward women’s apparel and accessories chain 98 Gander Mountain St. Paul, Minn. 642,140 31.2 (3,547) -77.6 82 7.3 Completed first year as a public company and plans to open 18-20 stores in 2005 in the competitive outdoor sporting goods segment; eyeing $850 million volume this year 99 Forever 21 Los Angeles 640,000 26.7 N.A. — 205 2.5 Growing quickly in both Forever 21 and Forever XXI formats, company purchased Gadzooks at bankruptcy sale and will operate 150 stores under the Gadzooks name 100 Matt McCauley takes over as president, reporting to CEO/chair594,478 sales rose but income slipped in Q1, -61.4% red 646 Gymboree San Francisco Lisa Harper; 8.2% 9,915 then turned in Q2 5.0 N.A. – Not available *Estimate WWW.STORES.ORG STORES AUGUST 2005 S13
  • 14. TOP 1OO SPECIALTY RETAILERS SPECIALTY A QUARTER-CENTURY OF STORE GROWTH 1981 Company (Headquarters) 1980 Sales Number (000) of Stores Petrie Stores (Secaucus, N.J.) $479,000 697 U.S. Shoe Apparel (Cincinnati) 373,700 620 73 Gap Stores (San Bruno, Calif.) 369,800 472 Limited Stores (Columbus, Ohio) 265,300 322 Miller-Wohl (Secaucus, N.J.) 201,700 268 care generated 30 percent and Crate & Barrel Edison Bros. Apparel (St. Louis) 185,900 772 lingerie 41 percent. A decade gives nod to kids- Melville Retail Apparel (Rye, N.Y.) 171,000 527 earlier, apparel accounted for focused concept, Brooks Fashion Stores (New York) 148,200 401 71 percent of sales, intimate ap- while "operating W.R. Grace Retail Apparel (New York) 139,000 204 parel 25 percent and personal disciplines" have Charming Shoppes (Bensalem, Pa.) 126,100 202 bolstered the bottom T care products just 4 percent. More telling is the fact that in line at Zale. itled the “Specialty Store Showcase” and including only 2004, roughly two-thirds of clothing stores, the proto-specialty retail store survey Limited’s sales — and virtually all of its earnings — was created by STORES editor Joan Bergmann and New York were rung up by Victoria’s Secret and Bath & Body Timesman Isadore Barmash, who had previously worked Works. The situation hasn’t changed much so far this together at Home Furnishings Daily. year. Poor performance at the Limited and Express Unlike subsequent clothing chains pulled down corporate earnings in the Top 100 surveys, this first quarter, prompting the company to lower full- showcase listed, in year expectations. alphabetical order, Part of Limited’s transformation/reinvention has only nine chains and been precipitated by the consolidation in the drug four conglomerates. store and supermarket industries, where huge The smallest compa- amounts of personal care and beauty products are ny was Topps & sold each year. Thus, Limited’s C.O. Bigelow Apothe- Trowsers at $19.4 million in volume. W.R. Grace was parent of cary is set to open six units later this year. Bath & Body Berman’s, Shepler’s and Diana Shops. U.S. Shoe operated Works, which has just introduced the Breathe fra- both women’s wear and menswear chains, the largest of grance and skin care line, will launch an online selling which was Casual Corner. Edison Brothers, like U.S. Shoe, a site this fall. And just a couple of months ago, Limit- footwear manufacturer whose shoe stores were not included ed bought Slatkin & Co., a maker of merchandise in the study, operated chains such as Fashion Conspiracy, such as scented candles and potpourri. Jeans West and Oak Tree, and Size 5-7-9. Clothing, even apparel intended for the mass mar- Melville was a real conglomerate, operating CVS drug ket, is not yet at commodity status, but the consumer stores and shoe chains like Thom McAn, but only its apparel loyalty that operators like the Gap have relied on for divisions (Foxmoor, Clothes Bin, Chess King and Metro) were decades seems to have evaporated in the face of tough included. competition from the likes of Wal-Mart and Target, fast-moving retailers like H&M and Forever 21 and continued on page S15 highly-focused operations like Chico’s. Gap has been in a turnaround mode for a couple of S14 STORES / AUGUST 2005 WWW.STORES.ORG
  • 15. TOP 1OO SPECIALTY RETAILERS S P E C I A L T Y S T O R E G R O W T H (continued) 1985 Company (Headquarters) 1984 Sales Number (000) of Stores Mervyn’s (Hayward, Calif.) $2,141,000 126 Radio Shack (Fort Worth, Texas) 2,133,000 4,717 Toys “R” Us (Rochelle Park, N.J.) 1,702,000 203 Marshalls (Woburn, Mass.) 1,190,000 209 Nordstrom (Seattle) 983,000 39 Petrie Stores (Secaucus, N.J.) 951,000 1,360 Saks Fifth Avenue (New York) 815,000 40 Levitz Furniture (Miami) 761,000 92 Neiman-Marcus (Dallas) 725,000 21 Lerners (New York) 700,000 800 30 T he fifth edition of the Top 100 Specialty Store Retailers showcased both hardline and softline specialists, includ- ing many operators that were not primarily mall-based chains. Thus, fashion stores such as Nordstrom, Neiman- years now, a period that has seen the departure of Marcus and Saks Fifth Avenue were included, even though Mickey Drexler (who later resurfaced at J. Crew) and they looked like department stores and competed with the dawn of the Paul Pressler era. Mistakes have been department stores but weren’t considered department stores made, as Pressler readily admitted to securities ana- because they didn’t have furniture, toys, sporting goods, lysts in May. appliances or luggage departments. “At Gap, we are pleased with the progress we’ve Large-scale, promotions-driven apparel sellers such as made in the menswear business, but are not yet satis- Marshalls and T.J. Maxx were included, as was Mervyn’s, the fied with our women’s products,” Pressler said. “In West Coast brainchild of Merv Morris, who had sold the busi- our efforts to serve more occasions for women, we ness to Minneapolis-based Dayton Hudson 10 years earlier. broadened our merchandise and design perspective Dayton Hudson became Target, named for its large discount going a bit outside Gap’s iconic aesthetic.” store division, and only last year did the company sell By going for a bigger piece of the pie and falling flat Mervyn’s, to a group of privately-held investment firms. Com- in the process, Gap saw first quarter earnings slip 6.7 piling the Top 100 with Bergmann was David P. Schulz, former percent below last year’s opening period, as total sales editor of Chain Store Age Executive. decreased 1.1 percent and comparable-store sales fell continued on page S16 4 percent. The closing of a number of stores during the THE SPECIALTY STORE DEFINED last fiscal year also contributed to the declines. The STORES Top 100 Specialty retailers as discount stores, ware- Without putting a name on it, Gap is continuing to experiment with a lifestyle design that addresses con- Retailers is an annual survey that house clubs and dollar/closeout sumers by gender rather than as unisexual, metrosex- provides a snapshot of leading stores, as well as supermarkets, merchants whose offerings are lim- drug stores, convenience stores, ited to a single category or closely- building materials dealers, auto ual, asexual — or sexually confused. From a seven- store test in the Denver area last fall, Gap is expanding related classifications of merchan- dealerships and service merchants the concept to 10 locations in Connecticut and five in dise typically found in a traditional such as beauty salons, barber full-line department store. Retailers shops, gasoline service stations have evolved, merchandising and travel agencies. the San Diego area. Looking beyond apparel, Gap unveiled an acces- options have split and merged and The ratings on the chart are sories-only store on New York’s Fifth Avenue, dis- re-split, and some new ones have determined by sales volumes and come into existence since the sur- revenues as of the end of the 2004 vey was begun 25 years ago, so fiscal year. Estimates, where they placing a babyGap adjacent to a full-line Gap store. The 800-sq.-ft. space, called Love, was a holiday-in- distinctions that were once quite appear, are based on information spired effort to promote new packaging and decor for clear may now have blurred. from company executives, consult- Excluded from the specialty ants, industry observers, securities store chart are such broadline analysts and/or vendors. accessories that was intended to roll out to select Gap stores. And moving into territory plowed by Limited, WWW.STORES.ORG STORES AUGUST 2005 S15
  • 16. TOP 1OO SPECIALTY RETAILERS S P E C I A L T Y S T O R E G R O W T H (continued) 1990 Gap has launched Gapbody, offering personal care, beauty, fragrance and lingerie. Eleven Gapbody units are slated to open this year. Office supply stores are a small but strong niche, Company (Headquarters) 1989 Sales Number claiming three of the first five spots on the Top 100 (000) of Stores Specialty Retailers chart. Ranked third, fourth and Toys “R” Us (Rochelle Park, N.J.) $4,788,000 404 fifth, Staples is the largest, Office Depot is a rung be- The Limited (Columbus, Ohio) 4,648,000 3,188 low and the extensively restructured OfficeMax — Kinney Shoe (New York) 3,042,000 3,604 bulked with former Boise Cascade operations — is a Radio Shack (Fort Worth, Texas) 2,940, 000 4,821 close third in sales volume. Circuit City (Richmond, Va.) 2,097,000 149 As with all the office supply dealers, Staples is real- Marshalls (Woburn, Mass.) 1,939,000 347 ly a conglomerate with direct-selling and small-busi- T.J. Maxx (Framingham, Mass.) 1,677,000 352 ness operations, as well as a presence in several regions Gap (San Bruno, Calif.) 1,587,000 960 around the globe. Even with its base of small- and Petrie Stores (Secaucus, N.J.) 1,258,000 1,569 home-business customers, however, Staples addresses U.S. Shoe Apparel (Cincinnati) 1,234,000 1,721 lifestyle issues in many of its efforts. A test of selling B office supplies in supermarket aisles was so successful y the 10th year, the Top 100 Specialty Store Retailers that it began rolling out the concept in July to more ranking was taking on an appearance that would be rec- than 550 Stop & Shop stores on the East Coast. ognizable to today’s readers, with names such as Toys “R” Earlier this year, Staples opened its first stores in the Us, Limited, Radio Shack and Gap clustered near the top of Chicago area, where it plans to have 20 units in oper- the chart. Conglomerates were represented by their compo- ation by December and as many as 50 within the next nents rather than as entities themselves; thus U.S. Shoe’s two or three years. apparel stores — led by Casual Corner — rested in the 10th The Chicago stores are of the “Back to Brighton” spot, while the shoe divisions were ranked in the 71st posi- type, named for the Massachusetts town where the tion. Another U.S. Shoe subsidiary, holding down the No. 28 concept was unveiled four years ago. The model in- rung, was LensCrafters. Kinney Shoe, and its Foot Locker volves enhanced customer service that includes a chain, ranked third representing F.W. Woolworth, while the greater presence of store associates in areas where five-and-dime retailer also owned 99th-ranked Little Folks shoppers tend to have more questions. There is also up- apparel stores. New to the chart this year were West Coast graded technology consultation and assistance, and a consumer electronics retailer The Good Guys, Clothestime, WiFi section in the store for the free use of customers. Contempo Casuals, Gantos, Claire’s Stores and Circus World, In describing the store interior, Staples regional man- a toy retailer. Merry-Go-Round was the hottest chain, jumping ager Bob Wolfe says, “We use from No. 56 to No. 33 in one year. color schemes that serve to Talk about a pressure catch the eyes of consumers cooker . . . OfficeMax 1995 across the store and include a holds the No. 5 spot, number of lifestyle photos to trailing Staples help tell a story.” at No. 3 and Office Company (Headquarters) 1994 Sales Number OfficeMax is being reshaped Depot at No. 4 on (000) of Stores following a convoluted evolu- the Top 100 list. Toys “R” Us (Paramus, N.J.) $8,745,586 1,115 Limited (Columbus, Ohio) 7,320,792 4,867 Melville Specialty (Rye, N.Y.) 5,674,747 3,227 Circuit City (Richmond, Va.) 5,582,947 204 Best Buy (Eden Prairie, Minn.) 5,079,557 204 Tandy (Fort Worth, Texas) 4,943,679 6,920 Office Depot (Del Ray Beach, Fla.) 4,226,199 420 Woolworth Specialty (New York) 3,977,000 7,406 TJX (Framingham, Mass.) 3,842,818 1,098 Gap (San Francisco) 3,722,940 1,508 5 continued on page S17 S16 STORES / AUGUST 2005 WWW.STORES.ORG
  • 17. TOP 1OO SPECIALTY RETAILERS S P E C I A L T Y S T O R E G R O W T H (continued) W ith Rick Gallagher now editor and pub- Electronics, lisher of STORES, a lot was office supply new about the 15th edition stores rise to prominence of the Top 100 Specialty Stores. Along with the NRF, STORES had moved from New York’s garment district to Washington, D.C. Retail conglomerates with specialty store operations were listed by total volume. No. 3 Melville, for example, sported an impressive portfolio that included Marshalls, Wilsons House 66 of Leather, Bob’s Stores, Footaction, Thom McAn, Kay-Bee Toys (as it was known then), Linens ’n Things and This End Up, among others. 2000 tion over the past 18 months. The one-time Kmart subsidiary based in Shaker Heights, Ohio, was taken over by forest products company Boise Cascade, which then shed its timber business, merged Office- Max with its business products and services unit and Company (Headquarters) 1999 Sales Number renamed the entire company OfficeMax. (000) of Stores Earlier this year there was a major shakeup in the ex- Circuit City (Richmond, Va.) $12,614,390 658 ecutive suite, capped by the April arrival of Sam Dun- Best Buy (Minneapolis) 12,494,023 357 can as president and CEO. Duncan, former president Toys ‘R’ Us (Paramus, N.J.) 11,862,000 1,548 of Fred Meyer, had been head of ShopKo Stores until Gap (San Francisco) 11,635,462 3,018 it was sold to a private equity firm earlier this year. In Office Depot (Del Ray Beach, Fla.) 10,263,280 825 late June, Duncan added the duties of chairman. Limited (Columbus, Ohio) 9,723,334 2,913 Office Depot is also operating with new leadership. Staples (Westborough, Mass.) 8,842,460 1,129 In March, Steve Odland was recruited as chairman TJX (Framingham, Mass.) 8,795,347 1,357 and CEO. Odland had been chairman, CEO and pres- CompUSA (Dallas) 6,321,391 104 OfficeMax (Shaker Heights, Ohio) 4,842,698 946 A ident at AutoZone. Both Office Depot and OfficeMax have been ramp- ing up store openings in order to keep pace with Sta- new century was dawning, and the Top 100 Specialty ples. Office Depot is opening as many as 60 stores this Store Retailers reflected the technology bubble that had year, primarily in the Northeast and New England. yet to burst. Office Depot made a similar move into the same ter- Consumer electronics specialists Circuit City and Best Buy ritory in 1998, only to close many of the stores with- ranked first and second on the chart. Office supply retailers in a couple of years. Many of the new stores Office De- — no small sellers of computers and other electronic pot is opening are former Kids “R” Us locations machines themselves — nailed down three of the Top 10 spots. There were signs of change elsewhere on the chart, as well. Resting in the 11th position was Venator, the venerable former F.W. Woolworth en route to becoming what it is today — Foot Locker. Limited, which has long been an incubator of retail con- cepts, had spun off the Victoria’s Secret stores and catalog and a few other concepts into a company called Intimate Brands, ranked No. 12 with sales of $4.5 billion. Just a couple of years later, Limited brought Intimate Brands back into the fold and the recombined company was called Limited Brands. WWW.STORES.ORG STORES AUGUST 2005 S17
  • 18. TOP 1OO SPECIALTY RETAILERS I THE ECONOMY WILL IMPROVING CONSUMER CONFIDENCE BOOST SALES? nflation may or may not be on the move, but don’t count cerns remaining relatively steady, there is little reason to on Alan Greenspan and the Federal Reserve to provide expect a dramatic shift in consumer spending.” any clear guidance. The board raised the federal funds Consumer prices have moderated since the beginning of rate 0.25 percent on June 30, but didn’t provide a lot of the year — actually declining in May for the first time in 10 explanation for the move, much less enlightenment as to months — while the economy as a whole has exhibited where the economy might be headed for the second half of slow-but-steady growth. this year. While most observers feel the Fed will continue to raise For retailers who watch what shoppers are doing, how- the funds rate (perhaps to 4 percent by the end of the ever, the news is that consumer confidence hit a three-year year), how this impacts consumer spending and retailers’ high in June, moving up to 105.8 on the monthly index prospects for the second half of 2005 is the question of the developed by the Conference Board, a New York-based moment. economic research organization. The June uptick came on “Despite fears that consumers are finally throwing in the the heels of a rise to 103.1 in May. towel, [June’s] results show that consumers’ desire to “The improvement in consumers’ mood suggests that shop remains intact,” says Steve Spiwak, an economist business activity and labor market activity will continue to with market research firm Retail Forward. “Job growth, pick up over the next several months,” says Lynn Franco, home buying and the recent stock market run-up are pro- director of the Conference Board’s Consumer Research viding a solid foundation for near-term spending Center. “And with consumers in better spirits and job con- prospects.” acquired from Toys “R” Us last year. Buy after transforming itself from Wards stores during the Four of the Top 10 specialty store retailers are living on go-go electronics years — is another company in search of past glory and struggling to remain relevant in the 21st cen- a successful operating plan. Earlier this year, the company tury: Toys “R” Us (6), Circuit City (7), Blockbuster (9) and announced the closing of 19 superstores, five regional of- AutoZone (10). fices and a distribution center. The shuttered stores showed Toys “R” Us has been downsizing for more than a year “no reasonable expectations of positive cash flow and as its status as category killer continues to diminish. Wal- [were] without relocation opportunities over the near Mart surpassed TRU several years term,” says W. Alan McCullough, 16 ago as the nation’s largest seller of chairman and chief executive of Cir- toys. TRU’s management had been cuit City. searching for new directions, but ap- Ever since its unsuccessful attempt to parently not successfully or fast take over rival Hollywood Entertain- enough for a consortium of private ment, Blockbuster has become a bat- investors, which offered shareholders tleground for deep-pocketed investors. a price premium for their common With the video rental market shrink- stock to take the company private. ing in the face of online direct-delivery Once the purchase was finalized in competition, billionaire financier Carl June, chairman and CEO John Eyler Icahn fought his way onto Block- and COO Christopher Kay left TRU. buster’s board of directors specifically Investment companies Bain Capital to make the company more receptive and Kohlberg Kravis Roberts, togeth- to putting itself up for sale. er with Vornado Realty Trust, have AutoZone has come under fire for not said what they plan to do with the failing to keep up the appearance of company. But Michael Souer, an ana- its stores and being inattentive to cus- lyst with Standard & Poor’s, observes tomers in favor of paying off credi- that the new owners “obviously think tors. St ORES the company is worth a lot more and perhaps [former] management was David P. Schulz, a New York-based 39 the problem in realizing that share- writer and editor, reports on U.S. holder value.” and foreign retailers for several pub- Circuit City — once larger than Best lications. S18 STORES / AUGUST 2005 WWW.STORES.ORG
  • 19. TOP 1OO SPECIALTY RETAILERS COMPANY HEADQUARTERS RANK COMPANY HEADQUARTERS RANK Abercrombie & Fitch New Albany, Ohio 35 Hot Topic City of Industry, Calif. 97 Academy Sports Houston 77 IKEA Plymouth Meeting, Pa. 52 Advance Auto Parts Roanoke, Va. 19 J&R Music/Computer World New York 92 Aeropostale New York 72 J. Crew New York 79 American Eagle Outfitters Warrendale, Pa. 38 Jo-Ann Stores Hudson, Ohio 42 AnnTaylor New York 39 Jones Apparel Retail New York 83 AutoZone Memphis, Tenn. 10 KB Toys Avon/Pittsfield, Mass. 88 Barnes & Noble New York 13 L.L. Bean Freeport, Maine 56 Bass Pro Shops Springfield, Mo. 55 Limited Columbus, Ohio 8 Bed Bath & Beyond Union, N.J. 12 Linens ‘n Things Clifton, NJ 25 Berkshire-Hathaway Retail Omaha 27 Luxottica Retail Cincinnati 24 Best Buy Minneapolis 1 Men’s Wearhouse Houston 50 Big 5 Sporting Goods El Segundo, Calif. 84 Michaels Stores Irving, Texas 20 Big Lots Columbus, Ohio 15 Modell’s New York 91 Blockbuster Dallas 9 Movie Gallery Dothan, Ala. 81 Borders Group Ann Arbor, Mich. 18 New York & Co. New York 70 BrandsMart USA Hollywood, Fla. 93 Office Depot Delray Beach, Fla. 4 Burlington Coat Factory Burlington, N.J. 22 OfficeMax Itasca, Ill. 5 Cabela’s Sidney, Neb. 49 O’Reilly Automotive Springfield, Mo. 45 Cato Charlotte, N.C. 85 P.C. Richard Farmingdale, N.Y. 67 Charming Shoppes Bensalem, Pa. 29 Pacific Sunwear Anaheim, Calif. 64 Chico’s FAS Fort Myers, Fla. 69 Payless ShoeSource Topeka, Kan. 26 Children’s Place Secaucus, N.J. 66 Pep Boys Philadelphia 31 Circuit City Richmond, Va. 7 Petco Animal Supplies San Diego 43 Claire’s Stores Pembroke Pines, Fla. 61 PETsMART Phoenix 21 CompUSA Dallas 17 Pier 1 Imports Fort Worth, Texas 37 Cost Plus Oakland, Calif. 74 Polo Ralph Lauren New York 58 Crate & Barrel Northbrook, Ill. 73 RadioShack Fort Worth, Texas 14 CSK Auto Phoenix 48 Recreational Equipment Kent, Wash. 76 Dick’s Corapolis, Pa. 33 Retail Brand Alliance New York/Enfield,Conn. 47 Dress Barn Suffern, N.Y. 89 Ross Stores Pleasanton, Calif. 16 Eddie Bauer Redmond, Wash. 71 Sharper Image San Francisco 87 Electronics Boutique West Chester, Pa. 36 Sports Authority Englewood, Colo. 28 Famous Footwear Madison, Wis. 59 Stage Stores Houston 63 Finish Line Indianapolis 65 Staples Framingham, Mass. 3 Foot Locker New York 11 Stein Mart Jacksonville, Fla. 53 Forever 21 Los Angeles 99 Sterling Jewelers Akron, Ohio 34 Fry’s Electronics Palo Alto, Calif. 90 Talbots Hingham, Mass. 46 Game Stop Grapevine, Texas 40 Tiffany New York 32 Gander Mountain St. Paul, Minn. 98 TJX U.S. Specialty Framingham, Mass. 41 Gap San Francisco 2 Too Inc. New Albany, Ohio 95 General Nutrition Centers Pittsburgh 54 Toys “R” Us Wayne, N.J. 6 Genesco Nashville 68 TransWorld Entertainment Albany, N.Y. 57 Goody’s Family Clothing Knoxville, Tenn. 62 Tuesday Morning Dallas 75 Guitar Center Westlake Village, Calif. 51 Tweeter Home Ent. Canton, Mass. 86 Gymboree San Francisco 100 Ultimate Electronics Thornton, Colo. 96 H.H. Gregg Indianapolis 80 Urban Outfitters Philadelphia 78 Haverty Furniture Atlanta 82 West Marine Watsonville, Calif. 94 Hobby Lobby Oklahoma City 60 Williams-Sonoma San Francisco 23 Hollywood Entertainment Portland, Ore. 44 Zale Dallas 30 WWW.STORES.ORG STORES AUGUST 2005 S19
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