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OFFERS
                                                                                                    Performance Case Study
Large retail client looking to promote sale using
multiple Facebook ad opportunities – specifically
the Facebook Offers product in the Mobile space

APPROACH

 • Promote sale using new Facebook offers product
 • Segment Newsfeed (Desktop and Mobile) placements
   from ‘All’ placement category
 • Use Facebook Marketplace and Premium ads to
   magnify brand presence on multiple placements in
   the Facebook ad space
 • Create Offer post on client Timeline to encourage
   organic awareness to Fans and Non-Fans                    • 26% of Budget was allocated to Mobile Newsfeed, but the
                                                               placements accounted for 39.4% of total Offer Claims

GOALS

 • Drive offer claims
 • Magnify offer awareness
 • Gain Facebook placement insights to apply to
   upcoming Facebook initiatives


STRATEGY

 • Test new Newsfeed Mobile and Desktop placements.
   Use ‘All’ placement category to determine efficacy of
   placement targeting breakouts                             • Mobile Newsfeed placements had an Offer Claim rate 24x
                                                               ‘All’ Placement breakout and 3x Desktop Newsfeed
 • Target Fans, Friends of Connections, and Non-Fans to
   test engagement and offer claim rate across multiple
   connections targets
 • Aggressively optimize ads on placement, age, gender
   and connection to maximize cost effectiveness


RESULTS

 • Marketplace Page Post Offer ads drove 27% of total
   Offers claimed (13,267)
 • Mobile Newsfeed placements accounted for 39.4% of
   total Offers claimed at a 4.4x greater Offer Claim Rate
                                                             • Fans were cheaper to reach per Offer Claim, but there was
   than Desktop Newsfeed                                       only a 2% lift in Offer Claim rate for Fans vs. Non-Fans
 • Mobile Newsfeed placements saw a 48% decrease in
   Cost per Offer over Desktop Newsfeed placements
 • Additional 10,889 Page Engagements were recorded          45% of North America users “Like” a brand
   resulting in a $0.91 avg. Cost per Engagement                  to receive discounts or special offers*
                                                             *Digital Coupons Rival Print Counterparts in Effectiveness, EMarketer, April 18 2012

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Facebook Offers & Mobile Newsfeed- Retailer Case Study

  • 1. OFFERS Performance Case Study Large retail client looking to promote sale using multiple Facebook ad opportunities – specifically the Facebook Offers product in the Mobile space APPROACH • Promote sale using new Facebook offers product • Segment Newsfeed (Desktop and Mobile) placements from ‘All’ placement category • Use Facebook Marketplace and Premium ads to magnify brand presence on multiple placements in the Facebook ad space • Create Offer post on client Timeline to encourage organic awareness to Fans and Non-Fans • 26% of Budget was allocated to Mobile Newsfeed, but the placements accounted for 39.4% of total Offer Claims GOALS • Drive offer claims • Magnify offer awareness • Gain Facebook placement insights to apply to upcoming Facebook initiatives STRATEGY • Test new Newsfeed Mobile and Desktop placements. Use ‘All’ placement category to determine efficacy of placement targeting breakouts • Mobile Newsfeed placements had an Offer Claim rate 24x ‘All’ Placement breakout and 3x Desktop Newsfeed • Target Fans, Friends of Connections, and Non-Fans to test engagement and offer claim rate across multiple connections targets • Aggressively optimize ads on placement, age, gender and connection to maximize cost effectiveness RESULTS • Marketplace Page Post Offer ads drove 27% of total Offers claimed (13,267) • Mobile Newsfeed placements accounted for 39.4% of total Offers claimed at a 4.4x greater Offer Claim Rate • Fans were cheaper to reach per Offer Claim, but there was than Desktop Newsfeed only a 2% lift in Offer Claim rate for Fans vs. Non-Fans • Mobile Newsfeed placements saw a 48% decrease in Cost per Offer over Desktop Newsfeed placements • Additional 10,889 Page Engagements were recorded 45% of North America users “Like” a brand resulting in a $0.91 avg. Cost per Engagement to receive discounts or special offers* *Digital Coupons Rival Print Counterparts in Effectiveness, EMarketer, April 18 2012