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Performance Management Training Forum 2010




                         Performance
                         Management
                         Training Forum 2010
   Earn up to 18         Drive Breakthrough Results through Strategy,
   CPE credits!          Execution and Performance Management

  Leverage               January 20 – 22, 2010 | Arlington, VA
  Strategy-              Featuring Three Comprehensive Courses:

  Based                  Strategy Mapping and Planning
                            Understand the strategic planning process and priority outcomes that define
  Measures                   your organization
                            Learn how to drive a performance culture to ensure the success of key
                             strategic initiatives
  to Improve
                         Developing and Using Performance Measures
  Bottom Line              Acquire the skills to successfully build a performance measurement system
                            that aligns with organizational goals
  Results                  Build high-impact performance measures that both drive and monitor
                            strategy execution

                         Performance Reporting
                            Learn how to deliver the correct kind of information using the right tools to
                             improve decision making
                            Incorporate reporting techniques that allow for enhanced reach, receptivity,
                             transparency and clarity
In Association with:



                                                     www.ASMIweb.com/Performance 1
                                                         www.ASMIweb.com/Performance
day one
                  Performance Management Training Forum 2010

                  January 20, 2010
                  Course One: Strategy Mapping and Planning
                  8:30                                            11:00
                  Registration & Continental Breakfast
                                                                  Develop a Strategy with a Bias for
                  9:00                                            Implementation
                  Identify Your Organization’s                      Analyze and engage key stakeholders for
                  Strategic Goals                                   effective strategy implementation
                    Determine where your organization’s current     Promote an active culture of change
                    understanding of strategic planning lies        and acceptance for strategic planning
                                                                    through communication
                    Identify key goals and outcomes of
                    performance management for                    12:00
                    your organization                             Lunch Break


                  9:30                                            1:00
                  Address the Need for Strategy                   Strategy Architecture and
                  and Alignment                                   Implementation: From Issues
                    Pinpoint organizational problems and what
                                                                  to Strategy
                    should be measured                              Understand the structure of themes,
                                                                    strategy maps and Balanced Scorecards
                    Understand the value of benchmarking for
                    strategic success                               Apply the strategic management framework
                                                                    using case study methodology
                  10:00                                           2:30
                  Strategy 101: Building Solid                    Break & Refreshments
                  Fundamentals
                                                                  2:45
                    Review the basics of strategic planning
                    while discussing the various approaches       Strategy Mapping and Accountability
                    many experts use                                Craft the role teams will play in
                    Re-discover fundamental strategic planning      strategic planning
                    tools such as SWOT Analysis, the BCG            Use case studies and hands-on exercises
                    Growth Share Matrix and Value Innovation        to learn how strategy maps enable strategy
                                                                    execution and strategy measurement
                  10:45
                  Break & Refreshments
                                                                  4:00
                                                                  Course One Adjourns




          who should attend:
            Strategic Planners                                       Program Analysts
            Directors of Performance Reporting                       Project Managers
            Performance Analysts                                     Project Support Staff
            Budget Managers


2         www.ASMIweb.com/Performance
day two
        Performance Management Training Forum 2010

        January 21, 2010
        Course Two: Developing and Using Performance Measures
        8:30                                            1:00
        Registration & Continental Breakfast
                                                        Use Strategy to Develop an Optimal
        9:00                                            Portfolio of Initiatives
        Create a Strategy-Aligned                         Clarify the different characteristics of
        Performance Management System                     objectives and initiatives
        to Drive Results                                  Practice linking initiatives to the strategy
                                                          map and measures using case studies
          Prioritize key objectives that serve as the
          foundation for measures and initiatives
                                                        2:00
          Identify leading an lagging measures,
          targets and initiatives                       Measure and Manage
                                                        Strategic Initiatives
        9:30                                              Explore differences in measuring initiatives
        Develop the Right Measures                        (projects) versus strategic objective
        and Targets                                       Compare tools and techniques for
                                                          managing strategic initiatives
          Decipher the difference between strategic
          and analytical measures                       2:30
          Work with a case study to develop             Break & Refreshments
          measures and initiatives
                                                        2:45
        10:45                                           Cascade Strategy and Measures
        Break & Refreshments
                                                          Discover the primary options your
        11:00                                             organization has for cascading a strategy
                                                          mind-set
        Take Measures to the Next Level
                                                          Use cascading methods to incorporate
          Establish targets and color band logic to
                                                          measures into daily operations and engage
          improve performance and monitoring of
                                                          employees with strategic systems
          strategy execution
          Learn index measures and structured
                                                        4:00
          subjective measures
                                                        Course Two Adjourns
        12:00
        Lunch Break




top five reasons to attend:
 Build a strategic        Identify key          Maximize              Build strategy           Improve the
 framework                performance           project team          maps through             efficiency of your
 linked to your           indicators and use    efficiency through     hands-on                 reporting process
 organization’s           them to improve       improved              exercises
 specific goals            results               communication
                                                and development


                                                                                www.ASMIweb.com/Performance             3
day three
                      Performance Management Training Forum 2010

                      January 22, 2010
                      Course Three: Performance Reporting
                      8:30                                            12:00
                      Registration & Continental Breakfast            Lunch Break

                      9:00                                            1:00
                      Performance Reporting 101                       Communicating and Reporting
                        Further your knowledge of dashboards,         Performance Metrics
                        scorecards and analytical reporting             Effectively communicate agency
                        Learn about key business intelligence           performance initiatives to decision makers
                        concepts and new strategic data sources         Create dynamic reports that drive
                                                                        decision-making
                      10:30
                      Break & Refreshments
                                                                      2:00
                                                                      Break & Refreshments
                      10:45
                                                                      2:15
                      Communicating Strategy throughout
                                                                      Managing Performance Data
                      the Organization
                                                                        Identify technological solutions to make the
                        Generate different drill-downs needed for
                                                                        performance reporting process smoother
                        different types of users
                                                                        Successfully manage your performance data
                        Share experiences on uses of reporting
                                                                        using information systems
                        and communication tools

                                                                      3:15
                      11:15                                           Maximize Performance Management
                      Reporting Needs throughout the                  Success in Your Organization
                      BSC Lifecycle                                     Evaluate the future of performance
                        Recap the balanced scorecard lifecycle and      management in your organization
                        acknowledge when and what information is        Address issues or concerns with
                        crucial at various stages                       implementation and maintaining your
                        Identify where necessary information can        performance management framework
                        be located and how to manipulate it to
                        succeed in maintaining your                   4:00
                        balanced scorecard                            Course Three Adjourns




            trainer bio:
            Bob Paladino is the Founder and Managing Partner of his firm, which focuses on advising Boards of Directors,
            Executives and their teams on implementing and integrating Balanced Scorecard, Knowledge Management, and Six
            Sigma competencies. He has a long history as a successful practitioner of these concepts in a corporate setting and
            as an advisor and consultant to Fortune 500 firms across a wide range of industries.
            Drawing from this extensive experience, he has authored the best-selling book in which he synthesizes the best
            practices in the Corporate Performance Management (CPM) field: “Five Key Principles of Corporate Performance
            Management” recently #1 CPM book on Amazon and Barnes & Noble. He donates all royalties to the United Flight
            93 Memorial; the crash site is near his home in PA.

4           www.ASMIweb.com/Performance
training
         Performance Management Training Forum 2010

         In House Training
         One of the more popular vehicles for                 your objectives. While the majority of
         accessing the Institute’s educational                on-site trainings are focused on smaller
         offerings is the delivery of on-site trainings and   groups, the Institute also has the ability to
         management facilitations. Bringing a                 accommodate |organizational-wide training
         training or facilitation in-house gives you the      initiatives. Utilizing multiple instructors, the
         opportunity to customize a program that              Institute has the capacity to deliver courses to
         addresses your exact challenges and provides         groups of up to 300 participants per day.
         a more personal learning experience, while
         virtually eliminating travel expenses. Whether       AREAS OF EXPERTISE
         you require training for a small group or for an     On-site delivery of single courses, certification
         organizational-wide initiative, the advanced         programs and entire packages of specialized
         learning methods employed by the Institute           courses are available in the following areas:
         will create an intimate training atmosphere
         that maximizes knowledge transfer to enhance            Strategic Planning
         the talent within your organization.
                                                                 Performance Measurement

         CUSTOMIZATION                                           Project Management
         We realize that not all obstacles can be                Lean Six Sigma
         overcome by applying an “off-the-shelf                  Workforce Management
         solution”. While many training providers will
                                                                 Budgeting and Forecasting
         offer you some variation of their standard
         training, the Institute’s subject matter                Contracting
         experts will work with you and your team                Performance Reporting
         to examine your programs and determine
                                                                 Program Evaluation
         your exact areas of need. The identification
                                                                 Administrative Management
         of real life examples will create a learning
         atmosphere that resonates with participants             Change Management
         while at the same time providing immediate              Balanced Scorecard
         return on your training investment. Using
         interactive exercises that employ actual             For more information about in-house training
         projects or scenarios from your organization,        options available to you, please contact
         instructors can address specific challenges and       Jennifer Mueller at 202-739-9619 or email her
         align the curriculum of each session to              at Jennifer.Mueller@PerformanceInstutite.org



about ASMI:
The American Strategic Management Institute (ASMI) is the nation’s leading authority on measurement
and management methodologies for improving individual and organizational performance. ASMI’s
mission is to identify, study and disseminate the leading strategic management and performance
measurement practices pioneered by best-in-class organizations.




                                                                                      www.ASMIweb.com/Performance         5
Performance Management Training Forum 2010

            Logistics & Registration
            Venue and Hotel:                                                         Tuition & Group Discounts:
            Performance Management Training Forum will be                            The tuition rate for attending the Performance
            held at The Performance Institute in Arlington,                          Management Training Forum 2010 is as follows:
            VA, just one block east of the Courthouse Metro                           Offerings                                             Regular Rate
            stop on the Orange Line. A public parking garage
            is located inside of the building.                                        Each One Day Training                                 $699

            The Performance Institute Training Center                                 Performance Management                                $1899
            1515 N. Courthouse Road, Sixth Floor                                      Training Forum (Full Three Days)
            Arlington, VA 22201
                                                                                     * For the early bird rate or for information on
            A limited number of rooms have been reserved                               group discounts, please contact Dave Yerks
            at the Arlington Rosslyn Courtyard by Marriott                             at 858-866-9381 or email him at
            at the prevailing rate of $233 until December 21,                          David.Yerks@ASMIweb.com
            2009. Please call the hotel directly for reservations
                                                                                     Cancellation Policy
            and reference code Performance Management                                For live events: ASMI will provide a full refund less $399 administration
            Training Forum. The hotel is conveniently located                        fee for cancellations four weeks before the event. If cancellation occurs
                                                                                     within two weeks prior to conference start date, no refund will be issued.
            three blocks from the Rosslyn Metro station.                             Registrants who fail to attend and do not cancel prior to the event will be
            Please ask the hotel about a complimentary                               charged the entire registration fee.
            shuttle that is also available for your convenience.                     All the cancellation requests need to be made online. Your confirmation
                                                                                     email contains links to modify or cancel registrations. Please note that the
            Arlington Rosslyn Courtyard by Marriott                                  cancellation is not final until you receive a written confirmation.
            1533 Clarendon Blvd.                                                     Payment must be secured prior to the conference. If payment is not
            Arlington, VA 22209                                                      received by the conference start date, a method of payment must
                                                                                     be presented at the time of registration in order to guarantee your
            703-528-2222                                                             participation at the event.
            www.courtyardarlingtonrosslyn.com
                                                                                     Quality Assurance
                                                                                     The American Strategic Management Institute strives to provide you with
            CPE Credits                                                              the most productive and effective educational experience possible. If
                                                                                     after completing the course you feel there is some way we can improve,
                          Delivery Method: Group-live                                please write your comments on the evaluation form provided upon your
                          Program Level: Basic                                       arrival. Should you feel dissatisfied with your learning experience and wish
                                                                                     to request a credit or refund, please submit it in writing no later than 10
                          Prerequisites: None                                        business days after the end of the training to:
                          Advanced Preparation: None
                                                                                     The American Strategic Management Institute Corporate Headquarters:
            CPE Credits: 6 for each day of Training, 18 for                          Quality Assurance
            the full three day Forum                                                 805 15th Street, NW, 3rd Floor
            The American Strategic Management Institute (ASMI) is registered         Washington, DC 20005
            with the National Association of State Boards of Accountancy             We will evaluate individual complaints in a context of collective comments
            (NASBA) as a sponsor of continuing professional education on the         from the event.
            National Registry of CPE Sponsors. State boards of accountancy have
            final authority on the acceptance of individual courses for CPE credit.   Note: As speakers are confirmed six months before the event, some
            Complaints regarding sponsors may be addressed to the National           speaker changes or topic changes may occur in the program. The
            Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN         American Strategic Management Institute is not responsible for speaker
            37219-2417. Website: www.nasba.org.                                      changes, but will work to ensure a comparable speaker is located to
                                                                                     participate in the program.

                                                                                     If for any reason The American Strategic Management Institute decides
                                                                                     to cancel this conference The American Strategic Management accepts
    Exhibiting & Sponsorship                                                         no responsibility for covering airfare, hotel or other costs incurred by
                                                                                     registrants, including delegates, sponsors and guests.
    To learn more about exhibiting and sponsorships                                  Discounts
    at Performance Management Training Forum 2010                                    All ‘Early Bird’ Discounts must require payment at time of registration and
                                                                                     before the cut-off date in order to receive any discount.
    please contact Blake Humble 858-866-9352 or email                                Any discounts offered whether by ASMI (including team discounts) must
    her at Blake.Humble@ASMIweb.com.                                                 also require payment at the time of registration.
                                                                                     All discount offers cannot be combined with any other offer.
                                                                                     Discounts cannot be applied retroactively




6           www.ASMIweb.com
Performance Management Training Forum 2010

Logistics & Registration

 to register
            Call                                 Fax this Form to                        Visit
            877-992-9522                         866-234-0680                            www.ASMIweb.com/Performance



  Registration Form
         Yes! Register me for the Performance Management Training Forum 2010
         Yes! Register me for the following one day course(s) only:
              Course One                           Course Two                   Course Three
         Please call me. I am interested in a special Group Discount for my team


  Delegate Information


  Name                                                          Title




  Organization                                                  Dept.




  Address




  City                                                          State                             Zip




  Telephone                                                     Fax




  Email


  Payment Information
     Check            Purchase Order / Training Form          Credit Card



  Credit Card Number                                            Expiration Date                             Verification no.




  Name on Card                                                  Billing Zip

  Please make checks payable to: The Performance Institute
                                                                                                        Priority Code: B310-WEB




                                                                                                 www.ASMIweb.com                  7

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B310

  • 1. Performance Management Training Forum 2010 Performance Management Training Forum 2010 Earn up to 18 Drive Breakthrough Results through Strategy, CPE credits! Execution and Performance Management Leverage January 20 – 22, 2010 | Arlington, VA Strategy- Featuring Three Comprehensive Courses: Based Strategy Mapping and Planning Understand the strategic planning process and priority outcomes that define Measures your organization Learn how to drive a performance culture to ensure the success of key strategic initiatives to Improve Developing and Using Performance Measures Bottom Line Acquire the skills to successfully build a performance measurement system that aligns with organizational goals Results Build high-impact performance measures that both drive and monitor strategy execution Performance Reporting Learn how to deliver the correct kind of information using the right tools to improve decision making Incorporate reporting techniques that allow for enhanced reach, receptivity, transparency and clarity In Association with: www.ASMIweb.com/Performance 1 www.ASMIweb.com/Performance
  • 2. day one Performance Management Training Forum 2010 January 20, 2010 Course One: Strategy Mapping and Planning 8:30 11:00 Registration & Continental Breakfast Develop a Strategy with a Bias for 9:00 Implementation Identify Your Organization’s Analyze and engage key stakeholders for Strategic Goals effective strategy implementation Determine where your organization’s current Promote an active culture of change understanding of strategic planning lies and acceptance for strategic planning through communication Identify key goals and outcomes of performance management for 12:00 your organization Lunch Break 9:30 1:00 Address the Need for Strategy Strategy Architecture and and Alignment Implementation: From Issues Pinpoint organizational problems and what to Strategy should be measured Understand the structure of themes, strategy maps and Balanced Scorecards Understand the value of benchmarking for strategic success Apply the strategic management framework using case study methodology 10:00 2:30 Strategy 101: Building Solid Break & Refreshments Fundamentals 2:45 Review the basics of strategic planning while discussing the various approaches Strategy Mapping and Accountability many experts use Craft the role teams will play in Re-discover fundamental strategic planning strategic planning tools such as SWOT Analysis, the BCG Use case studies and hands-on exercises Growth Share Matrix and Value Innovation to learn how strategy maps enable strategy execution and strategy measurement 10:45 Break & Refreshments 4:00 Course One Adjourns who should attend: Strategic Planners Program Analysts Directors of Performance Reporting Project Managers Performance Analysts Project Support Staff Budget Managers 2 www.ASMIweb.com/Performance
  • 3. day two Performance Management Training Forum 2010 January 21, 2010 Course Two: Developing and Using Performance Measures 8:30 1:00 Registration & Continental Breakfast Use Strategy to Develop an Optimal 9:00 Portfolio of Initiatives Create a Strategy-Aligned Clarify the different characteristics of Performance Management System objectives and initiatives to Drive Results Practice linking initiatives to the strategy map and measures using case studies Prioritize key objectives that serve as the foundation for measures and initiatives 2:00 Identify leading an lagging measures, targets and initiatives Measure and Manage Strategic Initiatives 9:30 Explore differences in measuring initiatives Develop the Right Measures (projects) versus strategic objective and Targets Compare tools and techniques for managing strategic initiatives Decipher the difference between strategic and analytical measures 2:30 Work with a case study to develop Break & Refreshments measures and initiatives 2:45 10:45 Cascade Strategy and Measures Break & Refreshments Discover the primary options your 11:00 organization has for cascading a strategy mind-set Take Measures to the Next Level Use cascading methods to incorporate Establish targets and color band logic to measures into daily operations and engage improve performance and monitoring of employees with strategic systems strategy execution Learn index measures and structured 4:00 subjective measures Course Two Adjourns 12:00 Lunch Break top five reasons to attend: Build a strategic Identify key Maximize Build strategy Improve the framework performance project team maps through efficiency of your linked to your indicators and use efficiency through hands-on reporting process organization’s them to improve improved exercises specific goals results communication and development www.ASMIweb.com/Performance 3
  • 4. day three Performance Management Training Forum 2010 January 22, 2010 Course Three: Performance Reporting 8:30 12:00 Registration & Continental Breakfast Lunch Break 9:00 1:00 Performance Reporting 101 Communicating and Reporting Further your knowledge of dashboards, Performance Metrics scorecards and analytical reporting Effectively communicate agency Learn about key business intelligence performance initiatives to decision makers concepts and new strategic data sources Create dynamic reports that drive decision-making 10:30 Break & Refreshments 2:00 Break & Refreshments 10:45 2:15 Communicating Strategy throughout Managing Performance Data the Organization Identify technological solutions to make the Generate different drill-downs needed for performance reporting process smoother different types of users Successfully manage your performance data Share experiences on uses of reporting using information systems and communication tools 3:15 11:15 Maximize Performance Management Reporting Needs throughout the Success in Your Organization BSC Lifecycle Evaluate the future of performance Recap the balanced scorecard lifecycle and management in your organization acknowledge when and what information is Address issues or concerns with crucial at various stages implementation and maintaining your Identify where necessary information can performance management framework be located and how to manipulate it to succeed in maintaining your 4:00 balanced scorecard Course Three Adjourns trainer bio: Bob Paladino is the Founder and Managing Partner of his firm, which focuses on advising Boards of Directors, Executives and their teams on implementing and integrating Balanced Scorecard, Knowledge Management, and Six Sigma competencies. He has a long history as a successful practitioner of these concepts in a corporate setting and as an advisor and consultant to Fortune 500 firms across a wide range of industries. Drawing from this extensive experience, he has authored the best-selling book in which he synthesizes the best practices in the Corporate Performance Management (CPM) field: “Five Key Principles of Corporate Performance Management” recently #1 CPM book on Amazon and Barnes & Noble. He donates all royalties to the United Flight 93 Memorial; the crash site is near his home in PA. 4 www.ASMIweb.com/Performance
  • 5. training Performance Management Training Forum 2010 In House Training One of the more popular vehicles for your objectives. While the majority of accessing the Institute’s educational on-site trainings are focused on smaller offerings is the delivery of on-site trainings and groups, the Institute also has the ability to management facilitations. Bringing a accommodate |organizational-wide training training or facilitation in-house gives you the initiatives. Utilizing multiple instructors, the opportunity to customize a program that Institute has the capacity to deliver courses to addresses your exact challenges and provides groups of up to 300 participants per day. a more personal learning experience, while virtually eliminating travel expenses. Whether AREAS OF EXPERTISE you require training for a small group or for an On-site delivery of single courses, certification organizational-wide initiative, the advanced programs and entire packages of specialized learning methods employed by the Institute courses are available in the following areas: will create an intimate training atmosphere that maximizes knowledge transfer to enhance Strategic Planning the talent within your organization. Performance Measurement CUSTOMIZATION Project Management We realize that not all obstacles can be Lean Six Sigma overcome by applying an “off-the-shelf Workforce Management solution”. While many training providers will Budgeting and Forecasting offer you some variation of their standard training, the Institute’s subject matter Contracting experts will work with you and your team Performance Reporting to examine your programs and determine Program Evaluation your exact areas of need. The identification Administrative Management of real life examples will create a learning atmosphere that resonates with participants Change Management while at the same time providing immediate Balanced Scorecard return on your training investment. Using interactive exercises that employ actual For more information about in-house training projects or scenarios from your organization, options available to you, please contact instructors can address specific challenges and Jennifer Mueller at 202-739-9619 or email her align the curriculum of each session to at Jennifer.Mueller@PerformanceInstutite.org about ASMI: The American Strategic Management Institute (ASMI) is the nation’s leading authority on measurement and management methodologies for improving individual and organizational performance. ASMI’s mission is to identify, study and disseminate the leading strategic management and performance measurement practices pioneered by best-in-class organizations. www.ASMIweb.com/Performance 5
  • 6. Performance Management Training Forum 2010 Logistics & Registration Venue and Hotel: Tuition & Group Discounts: Performance Management Training Forum will be The tuition rate for attending the Performance held at The Performance Institute in Arlington, Management Training Forum 2010 is as follows: VA, just one block east of the Courthouse Metro Offerings Regular Rate stop on the Orange Line. A public parking garage is located inside of the building. Each One Day Training $699 The Performance Institute Training Center Performance Management $1899 1515 N. Courthouse Road, Sixth Floor Training Forum (Full Three Days) Arlington, VA 22201 * For the early bird rate or for information on A limited number of rooms have been reserved group discounts, please contact Dave Yerks at the Arlington Rosslyn Courtyard by Marriott at 858-866-9381 or email him at at the prevailing rate of $233 until December 21, David.Yerks@ASMIweb.com 2009. Please call the hotel directly for reservations Cancellation Policy and reference code Performance Management For live events: ASMI will provide a full refund less $399 administration Training Forum. The hotel is conveniently located fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. three blocks from the Rosslyn Metro station. Registrants who fail to attend and do not cancel prior to the event will be Please ask the hotel about a complimentary charged the entire registration fee. shuttle that is also available for your convenience. All the cancellation requests need to be made online. Your confirmation email contains links to modify or cancel registrations. Please note that the Arlington Rosslyn Courtyard by Marriott cancellation is not final until you receive a written confirmation. 1533 Clarendon Blvd. Payment must be secured prior to the conference. If payment is not Arlington, VA 22209 received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your 703-528-2222 participation at the event. www.courtyardarlingtonrosslyn.com Quality Assurance The American Strategic Management Institute strives to provide you with CPE Credits the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, Delivery Method: Group-live please write your comments on the evaluation form provided upon your Program Level: Basic arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 Prerequisites: None business days after the end of the training to: Advanced Preparation: None The American Strategic Management Institute Corporate Headquarters: CPE Credits: 6 for each day of Training, 18 for Quality Assurance the full three day Forum 805 15th Street, NW, 3rd Floor The American Strategic Management Institute (ASMI) is registered Washington, DC 20005 with the National Association of State Boards of Accountancy We will evaluate individual complaints in a context of collective comments (NASBA) as a sponsor of continuing professional education on the from the event. National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Note: As speakers are confirmed six months before the event, some Complaints regarding sponsors may be addressed to the National speaker changes or topic changes may occur in the program. The Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN American Strategic Management Institute is not responsible for speaker 37219-2417. Website: www.nasba.org. changes, but will work to ensure a comparable speaker is located to participate in the program. If for any reason The American Strategic Management Institute decides to cancel this conference The American Strategic Management accepts Exhibiting & Sponsorship no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. To learn more about exhibiting and sponsorships Discounts at Performance Management Training Forum 2010 All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount. please contact Blake Humble 858-866-9352 or email Any discounts offered whether by ASMI (including team discounts) must her at Blake.Humble@ASMIweb.com. also require payment at the time of registration. All discount offers cannot be combined with any other offer. Discounts cannot be applied retroactively 6 www.ASMIweb.com
  • 7. Performance Management Training Forum 2010 Logistics & Registration to register Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/Performance Registration Form Yes! Register me for the Performance Management Training Forum 2010 Yes! Register me for the following one day course(s) only: Course One Course Two Course Three Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order / Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Zip Please make checks payable to: The Performance Institute Priority Code: B310-WEB www.ASMIweb.com 7