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Lean Six Sigma White Belt Certification
March 11, 2009 | Washington, DC



  Deploy Lean            8:30
                         Continental Breakfast & Registration

  Six Sigma to           9:00
                         Lean Six Sigma White Belt Certification
Operate Better,          Our one day intensive White Belt Certification program is a basic course allowing corporate

    Faster and           executives to understand the underlying concepts, methods and tools needed for Lean
                         Six Sigma deployment. These individuals will gain a solid understanding of the Lean Six

  Cheaper for            Sigma methodology and how it can be applied to various projects. Attendees will learn
                         how to utilize the key tools and techniques needed for a Lean Six Sigma deployment. Each
                         attendee will be required to take a 30 minute examination at the conclusion of the course to
     Maximum             make sure they have a working knowledge of the information provided. After completion of
                         the course, they will receive their Lean Six Sigma White Belt Certification.
       Results           Key Learning Objectives
                         › Understand the history and background of Lean Six Sigma
                         › Evaluate the core concepts of Lean and Six Sigma
                         › Maximize your understanding of the Lean Six Sigma methodology (focus on DMAIC
                           – Define, Measure, Analyze, Improve, Control)
                         › Hear how to develop a project charter
                         › Learn how to identify non-value added steps in your processes
                         › Develop the skills needed to manage the culture change
                         › Understand how to use data property to effectively measures, analyze, improve and
                           control performance
                         › Evaluate Voice of the Customer (VOC) techniques
                         › Examine the Cost of Poor Quality (CPQ)
                         › Learn key data collection strategies
                         › Receive basic statistics, graphical analysis and Statistical Process Control (SPC) training
                         Charis Grossman
                         Six Sigma Black Belt
                         Process Improvement, LLC

                         12:00
                         Lunch Break

                         1:00
                         Lean Six Sigma White Belt Certification Continued

                         4:00
                         Workshop Adjourns




www.PerformanceWeb.org
Logistics & Registration
Lean Six Sigma White Belt Certification                                                                                                                                    Rolling Forecasts 2008

Venue and Hotel:
                                                                                                    Registration Form
The 2009 Summit on Lean Six Sigma for Service and Transactional
Environments will be held at The American Strategic Management
Institute in Arlington, VA. A public parking garage is located inside
                                                                                                    To Register, call 703-894-0481, Fax this Form to: 703-894-0482 or
of the building for $10/day. Continental breakfast, lunch and
                                                                                                    Visit www.PerformanceWeb.org
refreshments will be provided for delegates on each day.

                                                                                                           Yes! Register me for the Lean Six Sigma White-Belt Certification
            The Performance Institute Conference Center
            1515 N. Courthouse Rd., Suite 600
            Arlington, VA 22201                                                                     Delegate Information
            703-894-0920

                                                                                                    Name                                                                   Title
A limited number of rooms have been reserved at the Arlington
Rosslyn Courtyard by Marriott at the prevailing rate of $209.00
until February 10, 2009. Please call the hotel directly and
                                                                                                    Organization                                                           Dept.
reference code “Lean Six Sigma” when making reservations to get
the discounted rate. The hotel is conveniently located three blocks
from the Rosslyn Metro station. Please ask the hotel about a
                                                                                                    Address
complimentary shuttle that is also available for your convenience.


            Arlington Rosslyn Courtyard by Marriott                                                 City
            1533 Clarendon Blvd.
            Arlington, VA 22209
                                                                                                    State                                                                  Zip
            Phone: 703-528-2222
            Phone: 1-800-321-2211
            www.courtyardarlingtonrosslyn.com
                                                                                                    Telephone                                                              Fax



                                                                                                    Email
Tuition:
                                                                                                    Payment Information
The tuition rate for attending the 2009 Lean Six Sigma
                                                                                                                                                                                    Credit Card
                                                                                                                             Purchase Order / Training Form
                                                                                                        Check
White Belt certification is: $699.

For early-bird rates or group discounts, contact Damian Wingate
at 703-894-0481 or Wingate@PerformanceWeb.org                                                       Credit Card Number


CPE Credits:                                                                                        Expiration Date                                                        Verification no.
                    Delivery Method: Group-live
                    Program Level: Beginner
                                                                                                    Name on Card                                                           Billing Zip
                    Prerequisites: None
                    Advanced Preparation: None
                    CPE Credits: 6 for the White-Belt Certification                                 Please make checks payable to: The Performance Institute
The Performance Institute is registered with the National Association of State Boards of                                                                                                     Priority Code: B285.1-WEB
Accountancy (NASBA) as a sponsor of continuing professional education on the National
Registry of CPE Sponsors. State boards of accountancy have final authority on the
acceptance of individual courses for CPE credit.
                                                                                                    Note: Payment must be secured prior to the conference. If payment is not received by the conference start date, a
Complaints regarding sponsors may be addressed to the National Registry of CPE
                                                                                                    method of payment must be presented at the time of registration in order to guarantee your participation at the event.
Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org.




Cancellations and Quality Assurance
The Performance Institute strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can
improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no
later than 10 business days after the end of the training to: Stephanie Donaldson, Assistant VP of Education Services, ASMI, 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201. We will evaluate individual
complaints in a context of collective comments from the event.
Note: A $150 service fee will be charged on cancellations received less than four weeks from the date of the event. A credit memo will also be sent reflective of that amount, which can be used for a future confer-
ence. If you do not cancel your registration before the day of the event, you will be charged for the full conference amount. As speakers are confirmed six months before the event, some speaker changes or topic
changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.
If for any reason PI decides to cancel this conference, PI accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.

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B2851

  • 1. Lean Six Sigma White Belt Certification March 11, 2009 | Washington, DC Deploy Lean 8:30 Continental Breakfast & Registration Six Sigma to 9:00 Lean Six Sigma White Belt Certification Operate Better, Our one day intensive White Belt Certification program is a basic course allowing corporate Faster and executives to understand the underlying concepts, methods and tools needed for Lean Six Sigma deployment. These individuals will gain a solid understanding of the Lean Six Cheaper for Sigma methodology and how it can be applied to various projects. Attendees will learn how to utilize the key tools and techniques needed for a Lean Six Sigma deployment. Each attendee will be required to take a 30 minute examination at the conclusion of the course to Maximum make sure they have a working knowledge of the information provided. After completion of the course, they will receive their Lean Six Sigma White Belt Certification. Results Key Learning Objectives › Understand the history and background of Lean Six Sigma › Evaluate the core concepts of Lean and Six Sigma › Maximize your understanding of the Lean Six Sigma methodology (focus on DMAIC – Define, Measure, Analyze, Improve, Control) › Hear how to develop a project charter › Learn how to identify non-value added steps in your processes › Develop the skills needed to manage the culture change › Understand how to use data property to effectively measures, analyze, improve and control performance › Evaluate Voice of the Customer (VOC) techniques › Examine the Cost of Poor Quality (CPQ) › Learn key data collection strategies › Receive basic statistics, graphical analysis and Statistical Process Control (SPC) training Charis Grossman Six Sigma Black Belt Process Improvement, LLC 12:00 Lunch Break 1:00 Lean Six Sigma White Belt Certification Continued 4:00 Workshop Adjourns www.PerformanceWeb.org
  • 2. Logistics & Registration Lean Six Sigma White Belt Certification Rolling Forecasts 2008 Venue and Hotel: Registration Form The 2009 Summit on Lean Six Sigma for Service and Transactional Environments will be held at The American Strategic Management Institute in Arlington, VA. A public parking garage is located inside To Register, call 703-894-0481, Fax this Form to: 703-894-0482 or of the building for $10/day. Continental breakfast, lunch and Visit www.PerformanceWeb.org refreshments will be provided for delegates on each day. Yes! Register me for the Lean Six Sigma White-Belt Certification The Performance Institute Conference Center 1515 N. Courthouse Rd., Suite 600 Arlington, VA 22201 Delegate Information 703-894-0920 Name Title A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $209.00 until February 10, 2009. Please call the hotel directly and Organization Dept. reference code “Lean Six Sigma” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a Address complimentary shuttle that is also available for your convenience. Arlington Rosslyn Courtyard by Marriott City 1533 Clarendon Blvd. Arlington, VA 22209 State Zip Phone: 703-528-2222 Phone: 1-800-321-2211 www.courtyardarlingtonrosslyn.com Telephone Fax Email Tuition: Payment Information The tuition rate for attending the 2009 Lean Six Sigma Credit Card Purchase Order / Training Form Check White Belt certification is: $699. For early-bird rates or group discounts, contact Damian Wingate at 703-894-0481 or Wingate@PerformanceWeb.org Credit Card Number CPE Credits: Expiration Date Verification no. Delivery Method: Group-live Program Level: Beginner Name on Card Billing Zip Prerequisites: None Advanced Preparation: None CPE Credits: 6 for the White-Belt Certification Please make checks payable to: The Performance Institute The Performance Institute is registered with the National Association of State Boards of Priority Code: B285.1-WEB Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Note: Payment must be secured prior to the conference. If payment is not received by the conference start date, a Complaints regarding sponsors may be addressed to the National Registry of CPE method of payment must be presented at the time of registration in order to guarantee your participation at the event. Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. Cancellations and Quality Assurance The Performance Institute strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: Stephanie Donaldson, Assistant VP of Education Services, ASMI, 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201. We will evaluate individual complaints in a context of collective comments from the event. Note: A $150 service fee will be charged on cancellations received less than four weeks from the date of the event. A credit memo will also be sent reflective of that amount, which can be used for a future confer- ence. If you do not cancel your registration before the day of the event, you will be charged for the full conference amount. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. If for any reason PI decides to cancel this conference, PI accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.