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MANIFESTO FOR A STANDARD   Peinl, René, Thalm
                            ann, Stefan, Hetma

ON KNOWLEDGE EXCHANGE IN    nk, Lars, Kruse, Pa
                            u l , S e e b e r, I s a b e l l a

        SOCIAL KNOWLEDGE
                            , Pawlowski, Jan .
                            M., Bick, Markus,
                            M a i e r, R o n a l d , S c h
MANAGEMENT ENVIRONMENTS     oop, Eric
CURRENT TEAM
KNOWLEDGE MANAGEMENT – CHANGING
LANDSCAPES AND INSTRUMENTS

 Increasing interaction and collaboration

 Emergence of Social Software

 Importance of contextual information
     Beneficial for KM activities
     To be captured and re-used
     Lack of context representation in current systems
     Missing standards


 Our aim: Specification for contextual information
CURRENT STANDARDIZATION EFFORTS

 Technical standards (document formats, metadata)
     Dublin Core
     Learning Object Metadata (LOM)
     Business Process Model Notation (BPMN)
     IMS Learning Design Specification
     Contextualized attention metadata (CAM)
     RDF, OWL
     OOXML, PDF, ODF


 Human-oriented standards (guidelines and good practices)




                                                             4
CONCEPTS AND TERMS

 Knowledge Activity
 Knowledge Activity Stream

 Knowledge Trace                                      Knowledge
                                                        Worker
 Knowledge Object                                     Perspective
                                                       Knowledge
                                                      Activity Stream
 Knowledge Bundle
 Knowledge Container                                  Knowledge
                                                         Trace




                                         Kn tivi




                                                                              le e
                                                                         Bu ledg
                              Kn oce ive


                                           ow ty




                                                                                  rsp ject e
                              Ac




                                                                                   Ob ledg
                                             led




                                                                           nd
                                ow ss




                                                                           ow
                                 Pr p e c t
                                 Pe




                                                                                            e
                                                                                        tiv
                                                 ge




                                                                        Kn
                                    rs

                                    led




                                                                                      w

                                                                                     ec
                                                                       o
                                                                     Kn
                                       ge




                                                                               Pe
CONCEPTS AND TERMS

New Concepts                      Description

Knowledge Activity (KA)           Goal directed actions within a user's context

Knowledge Activity Stream (KAS)   Time-ordered list of knowledge activities (user-centric
                                  perspective)
Knowledge Trace (KT)              Codified representation of a user's action that captures
                                  contextual information
Contextual Information            Information, e.g. time, place, actions performed on
                                  knowledge objects as well as related people and their
                                  skills
Knowledge Object (KO)             Codified knowledge of externalized knowledge (e.g.
                                  paragraphs, tables, figures, mind maps)
Knowledge Bundle (KB)             Collection of knowledge traces that are affiliated to a
                                  knowledge object (object-centric perspective)
Knowledge Container (KC)          A set of knowledge objects and their corresponding
                                  knowledge bundles
                                                                                             6
PROPOSED SEMANTIC MODEL

                                                                                                             ...                  ...
                                                                                           ...
                                                                                                                                          ...
                                                              Knowledge
                                                                                                            Context
                                                                Object
          Knowledge                                                                    has
                                                                                DC
           Bundle                                                               LOM
                                                                                                                                CAM



                                      BPEL
                                                                                                                                                       W3C
                                                                   uses                                                                                POI
                                                                                                                                         location
                           System            ge
                                                n
                                             pro erate
                                                vid s/
                                                   es                            ActivityStreams                                  CAM
                                                                                                                                  hCal
                                                                                                                                                 time

                                                                                                 records
                                                         Knowledge Trace                                           Event
                                                 -                                                                                              action
          BPMN                                 ga
                                          g re
                                        ag d in
                                           te
Process




                                                                                                                                            target
                                                                   engaged in




                                      ActivityStreams
                 part of
                           Activity   OpenSocial




                                                                                                       ActivityStreams
                                                                                                       schema.org                               FOAF
                                                                                                       hCard                                    SIOC
                                 Organi-                has                        acts as                         part of
                                                                Actor                              Person                       Community
                                 zation
                                                                                                           knows         FOAF
USE CASE

 Collaborative development of research paper
     literature review
     tables
     ontology
     first draft
     discussions
     e-mails
     video conferences
     …


 Potential challenge
   integrate an additional member
  …
CONCLUSION & OUTLOOK

 We need new ways of representing knowledge management in
  standards.
 The paper identifies six major concepts that are needed to
  foster knowledge exchange between social environments.
 This work represents an initial step of the development
  towards a potential standard .

 Next steps
   Development of ontology-based standard
   Develop use cases
   Open discourse (Discuss, Test, Improve!)
 Launch interest Group (e.g., within European Standardization
  Body CEN)
CONTACT

Thank You!




Paul Kruse paul.kruse@tu-dresden.de Twitter (for slides):
@hoellenpaul

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Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management Environments

  • 1. MANIFESTO FOR A STANDARD Peinl, René, Thalm ann, Stefan, Hetma ON KNOWLEDGE EXCHANGE IN nk, Lars, Kruse, Pa u l , S e e b e r, I s a b e l l a SOCIAL KNOWLEDGE , Pawlowski, Jan . M., Bick, Markus, M a i e r, R o n a l d , S c h MANAGEMENT ENVIRONMENTS oop, Eric
  • 3. KNOWLEDGE MANAGEMENT – CHANGING LANDSCAPES AND INSTRUMENTS  Increasing interaction and collaboration  Emergence of Social Software  Importance of contextual information  Beneficial for KM activities  To be captured and re-used  Lack of context representation in current systems  Missing standards  Our aim: Specification for contextual information
  • 4. CURRENT STANDARDIZATION EFFORTS  Technical standards (document formats, metadata)  Dublin Core  Learning Object Metadata (LOM)  Business Process Model Notation (BPMN)  IMS Learning Design Specification  Contextualized attention metadata (CAM)  RDF, OWL  OOXML, PDF, ODF  Human-oriented standards (guidelines and good practices) 4
  • 5. CONCEPTS AND TERMS  Knowledge Activity  Knowledge Activity Stream  Knowledge Trace Knowledge Worker  Knowledge Object Perspective Knowledge Activity Stream  Knowledge Bundle  Knowledge Container Knowledge Trace Kn tivi le e Bu ledg Kn oce ive ow ty rsp ject e Ac Ob ledg led nd ow ss ow Pr p e c t Pe e tiv ge Kn rs led w ec o Kn ge Pe
  • 6. CONCEPTS AND TERMS New Concepts Description Knowledge Activity (KA) Goal directed actions within a user's context Knowledge Activity Stream (KAS) Time-ordered list of knowledge activities (user-centric perspective) Knowledge Trace (KT) Codified representation of a user's action that captures contextual information Contextual Information Information, e.g. time, place, actions performed on knowledge objects as well as related people and their skills Knowledge Object (KO) Codified knowledge of externalized knowledge (e.g. paragraphs, tables, figures, mind maps) Knowledge Bundle (KB) Collection of knowledge traces that are affiliated to a knowledge object (object-centric perspective) Knowledge Container (KC) A set of knowledge objects and their corresponding knowledge bundles 6
  • 7. PROPOSED SEMANTIC MODEL ... ... ... ... Knowledge Context Object Knowledge has DC Bundle LOM CAM BPEL W3C uses POI location System ge n pro erate vid s/ es ActivityStreams CAM hCal time records Knowledge Trace Event - action BPMN ga g re ag d in te Process target engaged in ActivityStreams part of Activity OpenSocial ActivityStreams schema.org FOAF hCard SIOC Organi- has acts as part of Actor Person Community zation knows FOAF
  • 8. USE CASE  Collaborative development of research paper  literature review  tables  ontology  first draft  discussions  e-mails  video conferences  …  Potential challenge  integrate an additional member …
  • 9. CONCLUSION & OUTLOOK  We need new ways of representing knowledge management in standards.  The paper identifies six major concepts that are needed to foster knowledge exchange between social environments.  This work represents an initial step of the development towards a potential standard .  Next steps  Development of ontology-based standard  Develop use cases  Open discourse (Discuss, Test, Improve!)  Launch interest Group (e.g., within European Standardization Body CEN)
  • 10. CONTACT Thank You! Paul Kruse paul.kruse@tu-dresden.de Twitter (for slides): @hoellenpaul