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Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management Environments
1. MANIFESTO FOR A STANDARD Peinl, René, Thalm
ann, Stefan, Hetma
ON KNOWLEDGE EXCHANGE IN nk, Lars, Kruse, Pa
u l , S e e b e r, I s a b e l l a
SOCIAL KNOWLEDGE
, Pawlowski, Jan .
M., Bick, Markus,
M a i e r, R o n a l d , S c h
MANAGEMENT ENVIRONMENTS oop, Eric
3. KNOWLEDGE MANAGEMENT – CHANGING
LANDSCAPES AND INSTRUMENTS
Increasing interaction and collaboration
Emergence of Social Software
Importance of contextual information
Beneficial for KM activities
To be captured and re-used
Lack of context representation in current systems
Missing standards
Our aim: Specification for contextual information
4. CURRENT STANDARDIZATION EFFORTS
Technical standards (document formats, metadata)
Dublin Core
Learning Object Metadata (LOM)
Business Process Model Notation (BPMN)
IMS Learning Design Specification
Contextualized attention metadata (CAM)
RDF, OWL
OOXML, PDF, ODF
Human-oriented standards (guidelines and good practices)
4
5. CONCEPTS AND TERMS
Knowledge Activity
Knowledge Activity Stream
Knowledge Trace Knowledge
Worker
Knowledge Object Perspective
Knowledge
Activity Stream
Knowledge Bundle
Knowledge Container Knowledge
Trace
Kn tivi
le e
Bu ledg
Kn oce ive
ow ty
rsp ject e
Ac
Ob ledg
led
nd
ow ss
ow
Pr p e c t
Pe
e
tiv
ge
Kn
rs
led
w
ec
o
Kn
ge
Pe
6. CONCEPTS AND TERMS
New Concepts Description
Knowledge Activity (KA) Goal directed actions within a user's context
Knowledge Activity Stream (KAS) Time-ordered list of knowledge activities (user-centric
perspective)
Knowledge Trace (KT) Codified representation of a user's action that captures
contextual information
Contextual Information Information, e.g. time, place, actions performed on
knowledge objects as well as related people and their
skills
Knowledge Object (KO) Codified knowledge of externalized knowledge (e.g.
paragraphs, tables, figures, mind maps)
Knowledge Bundle (KB) Collection of knowledge traces that are affiliated to a
knowledge object (object-centric perspective)
Knowledge Container (KC) A set of knowledge objects and their corresponding
knowledge bundles
6
7. PROPOSED SEMANTIC MODEL
... ...
...
...
Knowledge
Context
Object
Knowledge has
DC
Bundle LOM
CAM
BPEL
W3C
uses POI
location
System ge
n
pro erate
vid s/
es ActivityStreams CAM
hCal
time
records
Knowledge Trace Event
- action
BPMN ga
g re
ag d in
te
Process
target
engaged in
ActivityStreams
part of
Activity OpenSocial
ActivityStreams
schema.org FOAF
hCard SIOC
Organi- has acts as part of
Actor Person Community
zation
knows FOAF
8. USE CASE
Collaborative development of research paper
literature review
tables
ontology
first draft
discussions
e-mails
video conferences
…
Potential challenge
integrate an additional member
…
9. CONCLUSION & OUTLOOK
We need new ways of representing knowledge management in
standards.
The paper identifies six major concepts that are needed to
foster knowledge exchange between social environments.
This work represents an initial step of the development
towards a potential standard .
Next steps
Development of ontology-based standard
Develop use cases
Open discourse (Discuss, Test, Improve!)
Launch interest Group (e.g., within European Standardization
Body CEN)