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Table of
                                                                Contents


                                                                Introduc-
                                                                   tion


                                                                Mistake
                                                                  #1


SPECIAL REPORT                                                  Mistake



HIRING
                                                                  #2


                 In Selecting and Hiring Personnel              Mistake
                                                                  #3


                                                                Mistake
                                                                  #4


                                                                Mistake
                                                                  #5


                                                                Mistake
                                                                  #6


                                                                Mistake
                                                                  #7


                                                                Mistake
                                                                  #8


                                                                Mistake
                                                                  #9


                                                                Mistake
                                                                  #10

                                             A SPECIAL E-BOOK
                                               PRESENTED BY     Conclu-
  How to Avoid Them - and Make Your          M2-TEC USA, INC.    sion

  Next Hiring Mission a Success!
Table of
                                                                                                   Contents
Disclaimer

This e-book is designed to provide information and education in personnel
selection and hiring. It is sold with the understanding that the publisher                         Introduc-
and the author are not engaged in rendering legal or accounting services.                             tion
The content of this e-book is solely based on the author’s professional
experience and observations, and does not necessarily always reflect
opinions or positions of any other quoted author(s).
                                                                                                   Mistake
While the publisher and the author have used their best efforts in preparing                         #1
this workbook, they make no representation, claims or warranties with
respect to the accuracy or completeness of the content of this work. The
advices and strategies contained herein may not be fully suitable for your
situation. Neither the publisher nor the author shall be liable for any loss                       Mistake
of profit or any other commercial damages, including, but not limited to                             #2
special, incidental, consequential or other damages – resulting from the
study of this workbook.

If you do not wish to be bound by the above, you may return this e-book                            Mistake
to the publisher for a full refund – minus 10% for covering administrative                           #3
expenses.


----------------------------
                                                                                                   Mistake
                                                                                                     #4
Copyright © M2-TEC USA, INC. All rights reserved.
                                                                                                   Mistake
Published by
M2-TEC PUBLISHING,                                                                                   #5
a division of M2-TEC USA, INC.
1988 Freedom Drive
Clearwater, FL 33755
info@m2-tec.com                                                                                    Mistake
                                                                                                     #6
The No-Fail Hiring System is a trademark owned by M2-Tec USA, Inc.

No part of this e-book may be reproduced without the expressed permission of the copyright
owner in writing. The copyrighted material contained in this e-book can only be used for
personal use and application. No part of it can be used for commercial application without
                                                                                                   Mistake
permission. No part of it can be reproduced, stored in a retrieval system, copied or transmitted     #7
in any form or by any means, electronic, mechanical, photocopying, recording, scanning or
otherwise, except as permitted under section 107 or 108 of the 1976 United States Copyright
Act, without either the prior written permission of the publisher, or authorization through
payment of the appropriate per-copy fee to the copyrighter clearance center. Requests to the       Mistake
Publisher for permission should be addressed to the legal department of M2-TEC USA, INC.             #8

                                                                                                   Mistake
                                                                                                     #9


                                                                                                   Mistake
                                                                                                     #10


                                                                                                   Conclu-
                                                                                                    sion
Table of
Contents


                                                                                                                                                                   Introduc-
                                                                                                                                                                      tion
           TABLE OF CONTENTS
                                                                                                                                                                   Mistake
                                                                                                                                                                     #1


                                                                                                                                                                   Mistake
                                                                                                                                                                     #2


                                                                                                                                                                   Mistake
                                                                                                                                                                     #3


                                                                                                                                                                   Mistake
                                                                                                                                                                     #4

           Page 02 - 03	                    INTRODUCTION : 	 Purpose of this E-Book.                                                                               Mistake
                                                                                  Organization of this E-Book
                                                                                                                                                                     #5
           Page 04 - 05 	                MISTAKE N°1 :  	                    The company’s long term strategy is unclear

           Page 06 - 07 	                MISTAKE N°2 : 	                     The marketing approach is inappropriate                                               Mistake
                                                                                                                                                                     #6
           Page 08 - 09 	                MISTAKE N°3 : 	                     The job opportunity is “too good to be true”
           	
           Page 10 - 11 	                MISTAKE N°4 : 	                     Gut feelings lead the pre-selection                                                   Mistake
                                                                                                                                                                     #7
           Page 12 - 13 	                MISTAKE N°5 :	                      Falling in the “personality trap”

           Page 14 - 15 	                MISTAKE N°6 : 	                     The candidate controls the interview                                                  Mistake
                                                                                                                                                                     #8
           Page 16 -17 	                 MISTAKE N°7 : 	                     Dangerous “invisible” factors are neglected

           Page 18 -19	                     MISTAKE N°8 :  	                     Final decision: the subjective dominates                                          Mistake
                                                                                                                                                                     #9
           Page 20 - 21 	                MISTAKE N°9 :  	                    What happens after hiring?

           Page 22 - 23 	                MISTAKE N°10 :  	                   Important factors of negligent hiring are 	                                           Mistake
           	                             	                                   unknown
                                                                                                                                                                     #10
           Page 24	                      CONCLUSION	                         Conclusion


                                                                                                                                                                   Conclu-
                                                                                         Page 7
                                                                                              1                                                                     sion
Table of                                          PURPOSE OF THIS E-BOOK
Contents


                                                  Practical Tips                                                                                             Introduc-
                                                                                                                                                                tion
                                                  Our purpose is to help you understand the natural laws of hiring so that you can develop an optimal
                                                  control of this vital function.  The success and expansion of your company is, to a large degree,
                                                  dependent upon your ability to attract, hire and lead dedicated, productive and loyal employees.	
                                                  	                                                                                                          Mistake
                                                  This exclusive report, based on 21 years of experience and the evaluation of over 20,000 candidates,         #1
                                                  guarantees to provide you with invaluable tips to:
                                                  •	   Minimize the subjectivity of your hiring judgment                                                     Mistake
                                                  •	   Attract and hire the best, most qualified candidates                                                    #2
                                                  •	   Simplify and make your hiring procedure much more effective

                         Important:               •	   Develop a high-spirited, high performing and dedicated team.                                          Mistake
                                                                                                                                                               #3
                  The No-Fail Hiring
              System was developed
             specifically for small-to-                                                                                                                      Mistake
            medium sized companies                Presentation of the No-Fail Hiring System™                                                                   #4
                 which do not have a              The No-Fail Hiring System is a unique, practical methodology dedicated to help small-to-medium
               department or service              sized companies develop an optimal control of their selection/hiring missions.
               entirely devoted to the                                                                                                                       Mistake
                        hiring process.           Within the last 21 years, we have evaluated over 20,000 candidates and worked with thousands of              #5
                                                  businesses in 25 countries. The know-how developed throughout these years allowed us to design
              This system is based on             the most practical, down-to-earth and effective system for selecting and hiring people – from sales to
                good sense, practical             technical and managerial positions.                                                                        Mistake
           observation and successful                                                                                                                          #6
               experience. If you need            We are all aware that the economic and emotional costs involved in “bad hiring” can potentially
               help in establishing an            ruin a company’s expansion plans. As a matter of fact it is estimated that the direct cost of a wrong
                       effective hiring           recruitment amounts to $29,000 – not considering the impact of consequent frustrations and/or              Mistake
            department, we can help.              disappointments which can undermine the business owner’s morale.                                             #7
                                                  The No-Fail-Hiring System brings the vital knowledge, tools and practical supports which can help
                                                  you avoid costly, sometimes deadly mistakes – as the ones presented in this report.
                                                                                                                                                             Mistake
                                                  It is solely based on proven experience. Although none in the recruitment industry can claim 100%            #8
                                                  efficiency in its method, we can claim that our system and techniques can double, even triple your
                                                  effectiveness in selecting and hiring people.
                                                                                                                                                             Mistake
                                                  You simply can’t afford to fail in hiring. The No-Fail-Hiring System offers you to minimize the risks of     #9
                                                  failure and provides more certainty of success than any other methodology, if applied perfectly.
                                                  This special report is a presentation of the costliest – sometimes deadliest mistakes we have observed
                                                  which can affect the outcome of you hiring missions. The related advices and suggestions were 	            Mistake
                                                  developed from real life experience, not from any nebulous theory. Try them and see your success rate        #10
                                                  reach unsurpassed levels.

                                                                                                                                                             Conclu-
                                                                                                          Page 6
                                                                                                               2                                              sion
             Modern Hiring Tools and Technology
Table of
Contents

                                                  ORGANIZATION OF THIS E-BOOK
 Intro-
duction


                                                                                                                                                      Mistake
                                                                                                                                                        #1


                                                                                                                                                      Mistake
                                                                                                                                                        #2


                                                                                                                                                      Mistake
                                                                                                                                                      Mistake
                                                                                                                                                        #3
                                                                                                                                                        #3
                                                  The Deadly Mistake
                          The No-Fail Hiring      	                                                                                                   Mistake
                                                                                                                                                      Mistake
                         System is structured     Through our experience, we have detected 10 deadly mistakes, made by over 90% of small-to-
                                                  medium sized companies in the hiring procedure.	                                                      #4
                                                                                                                                                        #4
                        around 18 immutable       	
                           laws in the field of   Any of these mistakes can cost your company unbearable consequences.
                                 recruitment.     This report will help you detect and correct any of the most obvious and most hurting mistakes      Mistake
                                                                                                                                                      Mistake
                                                  your company may have suffered through in the past.                                                   #5
                                                                                                                                                        #5
                            By knowing and
                        applying each one of      The Immutable Law
                         these, you have the                                                                                                          Mistake
                                                                                                                                                      Mistake
                                                  For each detected mistake, we present an immutable law. One thing about immutable laws is: they
                        guarantee to greatly                                                                                                            #6
                                                  should never be violated.  For each of these mistakes, we propose a solution 	                        #6
                      improve your results in     and recommendations.
                      your hiring experience.
                                                  Each immutable law and related solution can help you dramatically improve your control on the
                                                  hiring process.
                                                                                                                                                      Mistake
                                                                                                                                                      Mistake
                                                                                                                                                        #7
                                                                                                                                                        #7
                                                  The No-Fail Hiring System Application
                                                  Each immutable law is covered in our No-Fail Hiring System training program. If you need help       Mistake
                                                                                                                                                      Mistake
                                                  in implementing the laws as presented herein, get trained. Our training program addresses the
                                                  following general topics:	
                                                                                                                                                        #8
                                                                                                                                                        #8

                                                  •	   How to get strategically prepared PRIOR to the hiring campaign, in order to attract the most
                                                       qualified candidates?
                                                                                                                                                      Mistake
                                                                                                                                                      Mistake
                                                  •	   Unique interviewing procedure. How can you quickly detect the most important selection
                                                                                                                                                        #9
                                                                                                                                                        #9
                                                       criteria, with maximum objectivity?
                                                  •	   Diagnostic Support.  Our web-based Recru-tec™ test is the best quality control tool for your
                                                       hiring procedure. It helps you detect what you did not see during the interview, regarding a   Mistake
                                                       candidate’s intentions, honesty and many other important personality-related factors.            #10


                                                                                                                                                      Conclu-
                                                                                                Page 7
                                                                                                     3                                                 sion
           Modern Hiring Tools and Technology
Table of
Contents                                             THE COMPANY’S LONG-TERM
                                 THE DEADLY MISTAKE
                                                      STRATEGY IS UNCLEAR
 Intro-
duction


                                                                                Deadly Mistake #1
Mistake




                 M01
  #1              MISTAKE                             Small-to-medium sized companies too often neglect the
                                                      importance of having a well defined strategy, as part of the hiring
                                                      process. The company “simply” hires because there is an empty
                                                      spot which needs to be filled.                                                         Mistake
                                                      Top management often is not aware enough that a clear picture                            #2
                                                      about the company’s future and the related challenges, are vital
                                                      criteria for good candidates to respond to your hiring messages.
                                                                                                                                             Mistake
                                                                                                                                             Mistake
                                                      If you don’t seem to have a clear picture of the future, the
                                                                                                                                               #3
                                                                                                                                               #3
                                                      applicant will not believe in it.

                                                                                                                                             Mistake
                                                                                                                                             Mistake
           More info on the                                                                                                                    #4
                                                                                                                                               #4
           No-Fail Hiring System...                   Lack of Vision
                                                      An unclear vision of the future makes good candidates hesitate - even run away.        Mistake
                                                                                                                                             Mistake
                                                      On the other hand, it doesn’t repel those who are mostly looking for job security        #5
                                                      or do not see the point in getting involved in the company’s future.                     #5

                                                      Lack of Challenge                                                                      Mistake
                                                                                                                                             Mistake
                                                      A lack of challenge on the job AND in the business can have a disastrous impact          #6
                                                                                                                                               #6
                                                      on good candidates.  This is due to a very specific, natural attitude:  productive
                                                      people tend to respond favorably to challenging opportunities. In fact, they search
                                                      for jobs which offer an opportunity to prove that they are good!                       Mistake
                                                                                                                                             Mistake
                                                                                                                                               #7
                                                                                                                                               #7
                                                      Incomplete Job Description
                                                      A company’s strategy that isn’t clearly defined generates an incomplete job
                                                      description.  It is usually limited to a partial explanation of responsibilities/      Mistake
                                                                                                                                             Mistake
                                                      functions for the post, while not taking into consideration the added value and          #8
                                                                                                                                               #8
                                                      the purposes of the position.

                                                      Uncertainty of the Future                                                              Mistake
                                                                                                                                             Mistake
                                                                                                                                               #9
                                                                                                                                               #9
                                                      If your company’s strategy isn’t clear, good candidates may feel that you are
                                                      uncertain about the direction the company is heading to.  This is a deadly mistake
                                                      in the hiring process and good candidates will not be afraid to challenge you on it.
                                                                                                                                             Mistake
                                                                                                                                               #10

           SEE NEXT PAGE...                                                                                                                  Conclu-
                                                                                                 Page 6
                                                                                                      4                                       sion
Table of
Contents


 Intro-
                                                
                                   THE IMMUTABLE LAW
                                                       BE READY TO “SELL” THE FUTURE
duction


Mistake
  #1                                                                                        Immutable Law




               R01
                REMEDY                                      The good candidate’s profile has changed. It doesn’t always match
                                                            what the company is offering. Your message must include more than
                                                                                                                                                     Mistake
                                                            just the reassurance of a good pay, a flexible structure and/or a great
                                                                                                                                                       #2
                                                            work atmosphere.
                                                            Good candidates are attracted by the future and are looking for
                                                            rewarding challenges.                                                                    Mistake
                                                                                                                                                     Mistake
                                                                                                                                                       #3
                                                                                                                                                       #3

                                                       Recommendations:                                                                              Mistake
                                                                                                                                                     Mistake
                                                       •	     Formalize your vision of the future                                                      #4
                                                                                                                                                       #4
                                                       •	     Make challenges known, internally
                                Application:                  and to candidates                                                                      Mistake
                                                                                                                                                     Mistake
                                                       •	     Create a message that appeals to                                                         #5
                                                                                                                                                       #5
                     The No-Fail Hiring System                good candidates
                        provides you with funda-       •	     Clearly define criteria for success/
                     mental questions that good               performance                                                                            Mistake
                                                                                                                                                     Mistake
                     candidates ask when faced                                                                                                         #6
                     with future employers. You
                                                       •	     Define the job in terms of purposes                                                      #6
                      can therefore develop your              and added value
                        hiring strategy, adjusting                                                                                                   Mistake
                                                                                                                                                     Mistake
                      your “speech” according to       The Solution:                                                                                   #7
                         your vision of the future.                                                                                                    #7
                                                       GOOD candidates want to see a clear vision of your company’s future; they also want to
                       You want to speak about         feel that there are opportunities and challenges to prove that they can achieve things.       Mistake
                                                       “Knowing where you are going” is a priority to ensure success when hiring.                    Mistake
                     what good, qualified candi-                                                                                                       #8
                             dates like to hear!                                                                                                       #8
                                                       Be clear “in your head” in regards to the future of your company.  The smallest doubt
                                                       regarding the future will be inexorably felt through the hirer’s attitude. Exposing how you
                                                                                                                                                     Mistake
                                                                                                                                                     Mistake
                                                       see the company’s future is often as important as just bragging about a career plan for the
                                                                                                                                                       #9
                                                                                                                                                       #9
                                                       candidate…

                                                       The accuracy of your “internal vision” of the future directly influences the
                                                       conviction of a GOOD candidate.                                                               Mistake
                                                                                                                                                       #10


                                                                                                                                                     Conclu-
           More info on the                                                                          Page 5                                           sion
           No-Fail Hiring System...
Table of
Contents
                                                         THE MARKETING APPROACH IS
                                 THE DEADLY MISTAKE
 Intro-
duction
                                                          INAPPROPRIATE

Mistake
  #1
                                                                                    Deadly mistake #2




                 M02
Mistake           MISTAKE                                 A widely agreed-upon comment in the hiring process is: “we cannot
  #2                                                      find enough good candidates”. This reveals a deep lack of awareness
                                                          about major modifications in the job market which have occured in
                                                          the last couple of years.
                                                                                                                                                      Mistake
                                                                                                                                                      Mistake
                                                                                                                                                        #3
                                                                                                                                                        #3

                                                      Too Conservative                                                                                Mistake
                                                                                                                                                      Mistake
                                                      Many small-to-medium sized businesses develop a very conservative attitude when                   #4
                                                                                                                                                        #4
                                                      faced with hiring challenges.  They do not understand that GOOD candidates have the
           More info on the                           power of selection in their job search. You are just one of hundreds of employers looking
                                                      for the best…                                                                                   Mistake
                                                                                                                                                      Mistake
           No-Fail Hiring System...                   	                                                                                                 #5
                                                                                                                                                        #5
                                                      Reversed Roles
                                                      A GOOD candidate knows his/her value when offering his/her services. A potential                Mistake
                                                                                                                                                      Mistake
                                                      employer who does not recognize such value will have a hard time attracting the good              #6
                                                                                                                                                        #6
                                                      ones. And it is not just about money…
                                                      	
                                                      Improperly Targeted Message                                                                     Mistake
                                                                                                                                                      Mistake
                                                      The company delivers a very classical or boring message, mainly attracting candidates
                                                                                                                                                        #7
                                                                                                                                                        #7
                                                      who are looking for job security. They do not understand that GOOD candidates present
                                                      themselves as “givers” rather than “takers”. They consider themselves like prospects for
                                                                                                                                                      Mistake
                                                                                                                                                      Mistake
                                                      your company. They know they have a choice.
                                                      	                                                                                                 #8
                                                                                                                                                        #8
                                                      Wrong Positioning
                                                      The company does a bad job of selling itself to good candidates. It doesn’t understand          Mistake
                                                                                                                                                      Mistake
                                                      that marketing comes before selling: the first step is to attract them. The mistake is trying     #9
                                                                                                                                                        #9
                                                      to “sell” an employment opportunity, without really knowing what the GOOD candidates
                                                      are looking for.
                                                                                                                                                      Mistake
                                                                                                                                                        #10

           SEE NEXT PAGE...                                                                                                                           Conclu-
                                                                                                  Page 6                                               sion
Table of
Contents


 Intro-
                                                      APPLY THE FUNDAMENTALS
                                                       OF MARKETING TO HIRING
                                             REMEDY
duction


Mistake
  #1
                                                                                           Immutable Law




               R02
                REMEDY                                      Good candidates exist – if they don’t come to you they go to other
Mistake                                                     “candidate-hungry” companies. The search for good employees is
  #2                                                        raging and opportunities for a good job are many. But here is the
                                                            secret:
                                                            Your first challenge is not to find good candidates; rather, your                      Mistake
                                                                                                                                                   Mistake
                                                            biggest challenge is to attract them!                                                    #3
                                                                                                                                                     #3


                                                                                                                                                   Mistake
                                                                                                                                                   Mistake
                                                       Recommendations                                                                               #4
                                                                                                                                                     #4
                                                       •	     Create an ad that focuses on the company’s
                                                              future strategic plans
                                                                                                                                                   Mistake
                                                                                                                                                   Mistake
                                     Application       •	     Develop a unique message about
                                                                                                                                                     #5
                                                              challenges on the job                                                                  #5
                          If you need help getting a
                     unique position on the hiring     •	     State clearly that salary might be an
                                                              attractive criterion but secondary to future                                         Mistake
                                market, the No-Fail           potential awards                                                                     Mistake
                   Hiring System can assist you in                                                                                                   #6
                                                                                                                                                     #6
                   developing the right marketing      •	     Make a natural pre-selection by pushing
                      attitude, before you start the          the importance of performance-based
                                                              compensation
                                   hiring procedure.                                                                                               Mistake
                                                                                                                                                   Mistake
                        We help you position your
                                                       •	     Challenge the candidates with the                                                      #7
                                                                                                                                                     #7
                                                              purposes/added value of the specific job –
                             company clearly and              good ones will like it
                           uniquely, so that GOOD
                                                                                                                                                   Mistake
                                                                                                                                                   Mistake
                         candidates realize rapidly
                    that you are different from the                                                                                                  #8
                                                                                                                                                     #8
                                                       Solution
                                     “competition”.
                                                       The job market has strongly evolved in the last couple of years.  GOOD candidates today
                                                       are in a “power” position. They know they have a choice. They are more selective and more   Mistake
                                                                                                                                                   Mistake
                                                       demanding when faced with multiple job opportunities.                                         #9
                                                                                                                                                     #9
                                                       Your attitude in hiring should be the one of a marketing manager, faced with too many
                                                       competitors going after your potential customers: “what do I need to do to attract good
                                                       candidates, even before they show up at the hiring interview?”                              Mistake
                                                                                                                                                     #10
                                                       Motivate the good candidates to discover your company.

                                                                                                                                                   Conclu-
           More info on the                                                                            Page 7                                       sion
           No-Fail Hiring System...
Table of
Contents
                                                     THE JOB OPPORTUNITY IS “TOO
                                                      GOOD TO BE TRUE”
                                 THE DEADLY MISTAKE
 Intro-
duction


Mistake
  #1
                                                                                     Deadly Mistake #3




                 M03
                                                        Just as an enthusiastic sales rep can exaggerate the benefits of his/her
Mistake           MISTAKE                               product, the employer has a tendency to make the job opportunity
  #2                                                    sounds “too good to be true”.

                                                        Later on, when certain concealed problems/difficulties appear, the
                                                        candidate can simply turn them down because he/she did not expect
Mistake                                                 them. “They didn’t tell me everything during the interview”.
  #3
                                                        A hidden truth will always bring about a source of frustration
                                                        or deception.
                                                                                                                                                     Mistake
                                                                                                                                                     Mistake
                                                                                                                                                       #4
                                                                                                                                                       #4

           More info on the                                                                                                                          Mistake
                                                                                                                                                     Mistake
           No-Fail Hiring System...                   Scared to Scare                                                                                  #5
                                                                                                                                                       #5
                                                      The employer too often avoids being clear and honest in regards to the company’s weak
                                                      points or internal challenges. He does not want or is scared to discourage candidates.  
                                                      	                                                                                              Mistake
                                                                                                                                                     Mistake
                                                      Failure to Integrate                                                                             #6
                                                                                                                                                       #6
                                                      It is estimated that close to 50% of hiring failures are linked to an integration problem.  
                                                      An employer who, during an interview, presents the candidate with a picture of the
                                                                                                                                                     Mistake
                                                                                                                                                     Mistake
                                                      company that is too far from reality, risks deceiving the candidate in the near future.   
                                                      	                                                                                                #7
                                                                                                                                                       #7
                                                      Over-selling a Position
                                                      Worried about convincing the candidate, the employer has a tendency to “over-sell” the         Mistake
                                                      position.  Later on, the truth comes out.  The candidate feels tricked.  His/her attitude      Mistake
                                                                                                                                                       #8
                                                                                                                                                       #8
                                                      therefore becomes: “They did not tell me…” or even, “Had I known…”.    
                                                      	
                                                      Unclear Expectations
                                                                                                                                                     Mistake
                                                                                                                                                     Mistake
                                                      Once on the job, the candidate reacts negatively to unexpected job situations that were          #9
                                                                                                                                                       #9
                                                      not mentioned during the interview. He/she therefore grows resentment towards his/
                                                      her employer.
                                                                                                                                                     Mistake
                                                                                                                                                       #10

           SEE NEXT PAGE...                                                                                                                          Conclu-
                                                                                                  Page 6
                                                                                                       8                                              sion
Table of
Contents
                                                        SCARE YOUR CANDIDATES…
                                                         THE GOOD ONES WILL LIKE IT!
                                               REMEDY
 Intro-
duction


Mistake
  #1
                                                                                                Immutable Law




               R03
                                                              50% of all hiring failures happen before you start the hiring procedure.
Mistake         REMEDY                                        A very good candidate can become a bad one for your company, if he/
  #2                                                          she does not obtain what was promised or what he/she expected.
                                                              Apply the law of transparency before you hire in order to avoid
                                                              surprises later.
Mistake
  #3

                                                                                                                                                                 Mistake
                                                         Recommendations                                                                                           #4
                                                         •	     Do not be afraid to “scare” 	
                                                                candidates
                                      Application                                                                                                                Mistake
                                                         •	     Be very clear in your expectations,
                                                                                                                                                                   #5
                                                                don’t hide anything
                             If needed, the No-Fail
                              Hiring System offers       •	     Naturally select the “good” ones
                           you to develop a unique              by challenging them                                                                              Mistake
                                strategic tool which     •	     Avoid bad “surprises” and/or                                                                       #6
                         allows you to make all the             disappointments
                            important and delicate
                                                         •	     Protect yourself in the future by
                                    issues very clear.                                                                                                           Mistake
                                                                applying the “law of 	
                                                                transparency”
                                                                                                                                                                   #7
                          This strategic tool will be
                            a perfect management
                         support in the integration                                                                                                              Mistake
                                   phase and in the      Solution                                                                                                  #8
                           supervision of your new       Apply the law of transparency early on in your message as well as in your interview procedure.  
                                       employee(s).      Be precise in your expectations and don’t be afraid to describe a realistic scene of the situation.  
                                                                                                                                                                 Mistake
                                                         Clearly explain to the candidates what you expect from them in terms of results, daily actions            #9
                                                         and behavior.  They will be less likely to rebel a couple of months after being hired.
                                                         The bad candidates will run away, the good ones will love the challenge.
                                                                                                                                                                 Mistake
                                                                                                                                                                   #10


                                                                                                                                                                 Conclu-
           More info on the                                                                             Page 7
                                                                                                             9                                                    sion
           No-Fail Hiring System...
Table of
Contents
                                                     GUT FEELINGS LEAD
                                 THE DEADLY MISTAKE
 Intro-
duction
                                                      THE PRE-SELECTION

Mistake
  #1                                                  			
                                                      			                           Deadly Mistake #4




                 M04
                                                      The “gut feeling” rule is too often used in the preselecting step of
Mistake           MISTAKE                             resumes. These are analyzed with subjective specifications such as:
  #2
                                                       •	 What has the person done in life?
                                                       •	 Are there too many “holes”?
Mistake                                                •	 How is the general presentation of the application letter?
  #3
                                                       •	 Is the personal letter well written?
Mistake                                                •	 Is the picture aesthetic?
  #4                                                  It has been proven times after times that an attractive resume
                                                      doesn’t necessarily represent a qualified candidate.
           More info on the                                                                                                                  Mistake
           No-Fail Hiring System...                                                                                                            #5
                                                      The resume is too nice to be true
                                                      The gap between some attractive aspects of a resume and crude reality is usually
                                                      revealed during the interview.  Wronged by the first impression seen on paper,         Mistake
                                                      the employer is then frustrated by the actual quality of interviewed candidates.         #6

                                                      Wasted Time
                                                      The time wasted with “promising” candidates who prove to be unqualified is the
                                                                                                                                             Mistake
                                                      usual consequence of preselecting with your “guts”.  Some elements of a resume           #7
                                                      may seem impressive on paper but irrelevant for the concerned position.
                                                                                                                                             Mistake
                                                      Missed Opportunities                                                                     #8
                                                      When using subjective pre-selection criteria, one takes the risk of missing GOOD
                                                      candidates. A “pretty” resume does not necessarily reflect a qualified candidate; in
                                                      fact it has been proven that the best candidates don’t always have the prettiest       Mistake
                                                      resumes.                                                                                 #9

                                                      Lack of formalization
                                                      A lack of formalized, objective specifications can prevent management from
                                                                                                                                             Mistake
                                                      delegating efficiently this first step of hiring.  Management is therefore forced to     #10

           SEE NEXT PAGE...                           analyze each incoming resume in details.

                                                                                                                                             Conclu-
                                                                                                 Page 10
                                                                                                  Page 6                                      sion
Table of
Contents
                                                        FORMALIZE YOUR
                                                         PRE-SELECTION CRITERIA
                                               REMEDY
 Intro-
duction


Mistake
  #1
                                                                                           Immutable Law




               R04
                                                             If you are trying to fill a job for which no ideal profile has ever been
Mistake         REMEDY                                       developed, you run the risk of being too influenced by subjective pre-
  #2                                                         selection criteria as presented in the resume.
                                                             Subjective criteria might be impressive but they are not the ones
                                                             you should use to evaluate a resume.
Mistake
  #3


Mistake                                                 Recommendations
  #4
                                                        •	    Know how to distinguish between “pretty”
                                                              resumes and the truly promising ones.   
                                     Application        •	    Discover the non-sequitur and hidden
                                                                                                                                                                Mistake
                                                              mysteries.                                                                                          #5
                      The No-Fail Hiring System
                       minimizes the “gut feeling”      •	    Eliminate according to your pre-
                       in preselecting resumes. A             determined objective specifications.                                                              Mistake
                     standard application form is       •	    Know how to delegate the preselecting                                                               #6
                     used, in order to easily detect          process.
                      three different qualification
                           criteria for a candidate:    •	    Avoid missing the good candidates by                                                              Mistake
                          primary, secondary and              focusing more on the objective criteria of                                                          #7
                                          subjective.         qualification.

                          This enables you to easily                                                                                                            Mistake
                         delegate the pre-selection     Solution                                                                                                  #8
                       function, knowing that you       Objective, measurable and visible specifications for pre-selection/qualification of candidates
                      won’t miss the best qualified     must be formalized within your company.
                                        candidates.                                                                                                             Mistake
                                                        All persons involved in the hiring process must then be informed of these objective
                                                        specifications, in order to accurately measure the degree of qualification of a candidate.
                                                                                                                                                                  #9

                                                        The qualifying criteria need to be formalized and must be based on experience and successful
                                                        actions.  The best way to specify an “ideal profile” for a future employee is to look for an existing   Mistake
                                                        successful profile within the company.
                                                                                                                                                                  #10


                                                                                                                                                                Conclu-
           More info on the                                                                            Page 11
                                                                                                        Page 7                                                   sion
           No-Fail Hiring System...
Table of
Contents
                                                     FALLING IN THE
                                                      PERSONALITY TRAP
                                 THE DEADLY MISTAKE
 Intro-
duction


Mistake
  #1
                                                                                           Mistake #5




                 M05
                  MISTAKE                              Is efficiency based on a candidate’s personality? This question confuses
Mistake                                                many employers, as they tend to mix up personality and potential.
  #2
                                                       The hirer can be highly influenced by whether or not he/she “hit it off”
                                                       with the candidate.
Mistake                                                It is too frequent to interview on the basis of skills… and to hire on the
  #3                                                   basis of personality.


Mistake
  #4
                                                      The nice personality syndrome
           More info on the
Mistake                                               One can easily be seduced by a person with a pleasant attitude who has demonstrated
  #5       No-Fail Hiring System...                   good relational skills during the interview.  But did he/she necessarily show his/her true
                                                      potential?

                                                      Personality vs. Potential                                                                       Mistake
                                                                                                                                                        #6
                                                      Some personality-related qualities might be important but they do not however reflect
                                                      the ability to get results.  Interviews are often limited to measuring personality rather
                                                      than potential.                                                                                 Mistake
                                                                                                                                                        #7
                                                      “Difficult” Personality
                                                      A strong personality can generate dislike or suspicion. However, it can also reflect the
                                                      candidate’s strong will in attaining results.  “Nice” people aren’t always the most effective   Mistake
                                                      ones….                                                                                            #8

                                                      Momentary Personality
                                                                                                                                                      Mistake
                                                      The momentary personality does not necessarily reflect the candidate’s future attitude.  
                                                                                                                                                        #9
                                                      The employer therefore searches for signs of weakness, without actually ever knowing
                                                      how to measure such signs.

                                                                                                                                                      Mistake
                                                                                                                                                        #10

           SEE NEXT PAGE...                                                                                                                           Conclu-
                                                                                                  Page 12
                                                                                                   Page 6                                              sion
Table of
Contents
                                                      KNOW HOW TO
                                                       MEASURE WHAT IS
                                             REMEDY
 Intro-
duction
                                                       MOST IMPORTANT FIRST
Mistake
  #1
                                                                                         Immutable Law




               R05
                                                            Personality is second to potential. The only benefit to detecting a
Mistake         REMEDY                                      candidate’s personality is to be able to judge if it will act as a barrier
  #2                                                        or a support to his/her productivity.
                                                            The first selection criterion is the potential, not the personality. And
                                                            the two do not always match!
Mistake
  #3                                                   Recommendations
                                                       •	     Ask questions that go straight to the
Mistake                                                       point regarding results
  #4
                                                       •	     Find out about a candidate’s “lasting”
                                                              personality, not just his/her momentary
                                     Application              one
Mistake
  #5                                                   •	     Find out about the candidate’s past
                       The No-Fail Hiring System              achievements
                         presents a very structured
                       interview procedure which       •	     Measure the candidate’s ability to solve                                              Mistake
                        guarantees to provide you             problems                                                                                #6
                           with a clear picture of a
                                                       •	     Don’t fall in the personality trap. If you
                         candidate’s true potential.
                                                              like a candidate during the interview that                                            Mistake
                                                              does not mean that he or she will get
                       And this is done with a level                                                                                                  #7
                                                              results on the job!
                        of precision that has never
                           been obtained through       Solution
                                “classical” methods!                                                                                                Mistake
                                                       Your first priority in the hiring interview is to answer the following question: “Will the     #8
                                                       candidate be able to achieve the required results for this position?”
                                                       In other words, what is the candidate’s potential ability to reach specific results on the   Mistake
                                                       job, within a specific working environment?
                                                                                                                                                      #9
                                                       The personality-related evaluation criteria are not always objective, and do not always
                                                       reflect the candidate’s future attitude. What you see today may be very different
                                                       tomorrow!                                                                                    Mistake
                                                                                                                                                      #10
                                                       Some behavioral or personality-related weaknesses cannot systematically be considered
                                                       as a barrier to being productive.

                                                                                                                                                    Conclu-
           More info on the                                                                           Page 13
                                                                                                       Page 7                                        sion
           No-Fail Hiring System...
Table of
Contents
                                                      THE CANDIDATE CONTROLS
                                                       THE INTERVIEW
                                 THE DEADLY MISTAKE
 Intro-
duction


Mistake
  #1
                                                                                         Mistake #6




                 M06
                                                         The employer, worried about the job opening and eager to “sell” the
Mistake           MISTAKE                                company to a candidate, usually makes two mistakes during the job
  #2                                                     interview:
                                                         •	 he/she talks too much,

Mistake                                                  •	 he/she does not find out enough critical elements about the
  #3                                                        candidate’s potential (a consequence of the first mistake).
                                                         In a non-structured interview, the candidate who speaks the best
                                                         commonly comes out winning the job.
Mistake
  #4

           More info on the                           Too much time wasted in talking.
Mistake
  #5       No-Fail Hiring System...                   Whether or not the candidate is qualified for the position, the employer often feels
                                                      “obliged” to go through a professional presentation of the company.  This is sometimes
                                                      useless as a large amount of valuable time is spent repeating the same message at each
Mistake                                               interview.
  #6
                                                      Not enough time to really find out about the candidate
                                                      In a classical interview setting, the employer asks the candidate the wrong questions.
                                                      As a result he does not obtain the vital information which would allow him to properly      Mistake
                                                      evaluate the candidate’s true potential.                                                      #7

                                                      Lack of Control
                                                      A candidate who is asking lots of questions does not always mean he/she is interested.      Mistake
                                                      Many candidates know what attitude they should present in an interview.  If you let one       #8
                                                      talk too much or ask too much you lose the control of the interview.

                                                      Tired of repeating yourself?                                                                Mistake
                                                      After repeating the same presentation several times, the employer looses his/her
                                                                                                                                                    #9
                                                      enthusiasm and personal conviction.  He/she becomes less efficient and less interested.  
                                                      His/her approach has less impact on the candidate, therefore giving him/her the
                                                      opportunity to lead the debate.                                                             Mistake
                                                                                                                                                    #10

           SEE NEXT PAGE...                                                                                                                       Conclu-
                                                                                                Page 14
                                                                                                 Page 6                                            sion
Table of
Contents


 Intro-
                                                          ASK THE RIGHT QUESTIONS
                                                 REMEDY
duction


Mistake
  #1
                                                                                                Immutable Law




               R06
                                                                Don’t waste your time, repeating the same message. Put all your
Mistake         REMEDY                                          attention on discovering the candidate by asking the right questions.
  #2                                                            Don’t let the candidate “overwhelm” you with his/her own questions.

                                                                During the interview, you should be the one who “runs the show”!
Mistake
  #3
                                                           Recommendations
Mistake                                                    •	     Avoid the “pretty talker” trap
  #4
                                                           •	     Control the interview; do not let the
                                                                  candidate talk too much
Mistake                                Application
                                                           •	     Ask result-oriented and action-
  #5
                                The No-Fail Hiring                oriented questions
                            System includes a list of
                                                           •	     Don’t fall in the “I like this person” trap
Mistake                   key questions to be asked
  #6                          in a precise order. By
                                                           •	     Make it clearly understood that
                           using it correctly, you are            results come first, not the personality.
                         guaranteed to find out the
                                                                                                                                                       Mistake
                          most important selection
                                                                                                                                                         #7
                                               criteria.
                                                           Solution
                      You are fully in control of the      Your questions must be structured in order to obtain visible and objective selection        Mistake
                        interview and you do not           criteria, such as:                                                                            #8
                                         waste time!
                                                           •	     The candidate’s aptitude to get results,
                                                           •	     His/her lasting personality , rather than his/her momentary one.                     Mistake
                                                                                                                                                         #9
                                                           A hiring interview must be controlled by the employer – not by the candidate.  It is your
                                                           job to make the candidate talk and reveal his/her true, lasting personality.
                                                           But don’t let him/her say just anything… You must obtain vital information that will        Mistake
                                                           enable you to also detect his/her true potential to obtain results on the specific job.       #10


                                                                                                                                                       Conclu-
           More info on the                                                                                 Page 15
                                                                                                             Page 7                                     sion
           No-Fail Hiring System...
Table of
Contents
                                                     DANGEROUS “INVISIBLE” FACTORS
                                                      ARE NEGLECTED
                                 THE DEADLY MISTAKE
 Intro-
duction


Mistake
  #1
                                                                                          Mistake #7




                 M07
                  MISTAKE                               Hiring is often based on what is seen and observed during the
Mistake
                                                        interview. Within a couple of months, a costly disappointment can
  #2                                                    result from many “unseen” personality factors.
                                                        To wait for discovering the candidate’s true potential and personality
                                                        after a couple of months can lead to costly consequences.
Mistake
  #3                                                    Most of the available diagnostic supports do not help because they
                                                        focus on the momentary personality – not on the lasting one!

Mistake
  #4

           More info on the                           Lack of Certainty
Mistake                                               The employer does not always find answers to his/her questions. He/she is indecisive
  #5       No-Fail Hiring System...                   or takes decisions without being completely convinced, therefore opening the door to
                                                      disappointment. Undetected weaknesses are commonly the ones that lead to failure.  

Mistake                                               Testing reliability
  #6                                                  The employer sometimes uses diagnostic supports such as psychometric tests, in order
                                                      to reinforce his/her impressions. Unfortunately the reliability of these is very often
                                                      questionable. They vey often fail to precisely measure the candidate’s lasting personality.
Mistake
  #7                                                  Quality Control
                                                      One of the biggest problem which is not resolved with available testing services, is the
                                                      confusion associated with the momentary and the lasting personality of the candidate.         Mistake
                                                      Using these as quality control tools, will not assist the employer in determining the           #8
                                                      candidate’s true potential.
                                                        
                                                      Lack of Objectivity                                                                           Mistake
                                                      The employer has a tendency to listen too much to the candidate’s arguments and                 #9
                                                      promises. He/she does not necessarily perceive alarming indicators, hidden behind a
                                                      momentarily pleasant attitude.
                                                                                                                                                    Mistake
                                                                                                                                                      #10

           SEE NEXT PAGE...                                                                                                                         Conclu-
                                                                                                Page 16
                                                                                                 Page 6                                              sion
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes
Avoid 10 Common Hiring Mistakes

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Avoid 10 Common Hiring Mistakes

  • 1. Table of Contents Introduc- tion Mistake #1 SPECIAL REPORT Mistake HIRING #2 In Selecting and Hiring Personnel Mistake #3 Mistake #4 Mistake #5 Mistake #6 Mistake #7 Mistake #8 Mistake #9 Mistake #10 A SPECIAL E-BOOK PRESENTED BY Conclu- How to Avoid Them - and Make Your M2-TEC USA, INC. sion Next Hiring Mission a Success!
  • 2. Table of Contents Disclaimer This e-book is designed to provide information and education in personnel selection and hiring. It is sold with the understanding that the publisher Introduc- and the author are not engaged in rendering legal or accounting services. tion The content of this e-book is solely based on the author’s professional experience and observations, and does not necessarily always reflect opinions or positions of any other quoted author(s). Mistake While the publisher and the author have used their best efforts in preparing #1 this workbook, they make no representation, claims or warranties with respect to the accuracy or completeness of the content of this work. The advices and strategies contained herein may not be fully suitable for your situation. Neither the publisher nor the author shall be liable for any loss Mistake of profit or any other commercial damages, including, but not limited to #2 special, incidental, consequential or other damages – resulting from the study of this workbook. If you do not wish to be bound by the above, you may return this e-book Mistake to the publisher for a full refund – minus 10% for covering administrative #3 expenses. ---------------------------- Mistake #4 Copyright © M2-TEC USA, INC. All rights reserved. Mistake Published by M2-TEC PUBLISHING, #5 a division of M2-TEC USA, INC. 1988 Freedom Drive Clearwater, FL 33755 info@m2-tec.com Mistake #6 The No-Fail Hiring System is a trademark owned by M2-Tec USA, Inc. No part of this e-book may be reproduced without the expressed permission of the copyright owner in writing. The copyrighted material contained in this e-book can only be used for personal use and application. No part of it can be used for commercial application without Mistake permission. No part of it can be reproduced, stored in a retrieval system, copied or transmitted #7 in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the copyrighter clearance center. Requests to the Mistake Publisher for permission should be addressed to the legal department of M2-TEC USA, INC. #8 Mistake #9 Mistake #10 Conclu- sion
  • 3. Table of Contents Introduc- tion TABLE OF CONTENTS Mistake #1 Mistake #2 Mistake #3 Mistake #4 Page 02 - 03 INTRODUCTION : Purpose of this E-Book. Mistake Organization of this E-Book #5 Page 04 - 05 MISTAKE N°1 : The company’s long term strategy is unclear Page 06 - 07 MISTAKE N°2 : The marketing approach is inappropriate Mistake #6 Page 08 - 09 MISTAKE N°3 : The job opportunity is “too good to be true” Page 10 - 11 MISTAKE N°4 : Gut feelings lead the pre-selection Mistake #7 Page 12 - 13 MISTAKE N°5 : Falling in the “personality trap” Page 14 - 15 MISTAKE N°6 : The candidate controls the interview Mistake #8 Page 16 -17 MISTAKE N°7 : Dangerous “invisible” factors are neglected Page 18 -19 MISTAKE N°8 : Final decision: the subjective dominates Mistake #9 Page 20 - 21 MISTAKE N°9 : What happens after hiring? Page 22 - 23 MISTAKE N°10 : Important factors of negligent hiring are Mistake unknown #10 Page 24 CONCLUSION Conclusion Conclu- Page 7 1 sion
  • 4. Table of PURPOSE OF THIS E-BOOK Contents Practical Tips Introduc- tion Our purpose is to help you understand the natural laws of hiring so that you can develop an optimal control of this vital function. The success and expansion of your company is, to a large degree, dependent upon your ability to attract, hire and lead dedicated, productive and loyal employees. Mistake This exclusive report, based on 21 years of experience and the evaluation of over 20,000 candidates, #1 guarantees to provide you with invaluable tips to: • Minimize the subjectivity of your hiring judgment Mistake • Attract and hire the best, most qualified candidates #2 • Simplify and make your hiring procedure much more effective Important: • Develop a high-spirited, high performing and dedicated team. Mistake #3 The No-Fail Hiring System was developed specifically for small-to- Mistake medium sized companies Presentation of the No-Fail Hiring System™ #4 which do not have a The No-Fail Hiring System is a unique, practical methodology dedicated to help small-to-medium department or service sized companies develop an optimal control of their selection/hiring missions. entirely devoted to the Mistake hiring process. Within the last 21 years, we have evaluated over 20,000 candidates and worked with thousands of #5 businesses in 25 countries. The know-how developed throughout these years allowed us to design This system is based on the most practical, down-to-earth and effective system for selecting and hiring people – from sales to good sense, practical technical and managerial positions. Mistake observation and successful #6 experience. If you need We are all aware that the economic and emotional costs involved in “bad hiring” can potentially help in establishing an ruin a company’s expansion plans. As a matter of fact it is estimated that the direct cost of a wrong effective hiring recruitment amounts to $29,000 – not considering the impact of consequent frustrations and/or Mistake department, we can help. disappointments which can undermine the business owner’s morale. #7 The No-Fail-Hiring System brings the vital knowledge, tools and practical supports which can help you avoid costly, sometimes deadly mistakes – as the ones presented in this report. Mistake It is solely based on proven experience. Although none in the recruitment industry can claim 100% #8 efficiency in its method, we can claim that our system and techniques can double, even triple your effectiveness in selecting and hiring people. Mistake You simply can’t afford to fail in hiring. The No-Fail-Hiring System offers you to minimize the risks of #9 failure and provides more certainty of success than any other methodology, if applied perfectly. This special report is a presentation of the costliest – sometimes deadliest mistakes we have observed which can affect the outcome of you hiring missions. The related advices and suggestions were Mistake developed from real life experience, not from any nebulous theory. Try them and see your success rate #10 reach unsurpassed levels. Conclu- Page 6 2 sion Modern Hiring Tools and Technology
  • 5. Table of Contents ORGANIZATION OF THIS E-BOOK Intro- duction Mistake #1 Mistake #2 Mistake Mistake #3 #3 The Deadly Mistake The No-Fail Hiring Mistake Mistake System is structured Through our experience, we have detected 10 deadly mistakes, made by over 90% of small-to- medium sized companies in the hiring procedure. #4 #4 around 18 immutable laws in the field of Any of these mistakes can cost your company unbearable consequences. recruitment. This report will help you detect and correct any of the most obvious and most hurting mistakes Mistake Mistake your company may have suffered through in the past. #5 #5 By knowing and applying each one of The Immutable Law these, you have the Mistake Mistake For each detected mistake, we present an immutable law. One thing about immutable laws is: they guarantee to greatly #6 should never be violated. For each of these mistakes, we propose a solution #6 improve your results in and recommendations. your hiring experience. Each immutable law and related solution can help you dramatically improve your control on the hiring process. Mistake Mistake #7 #7 The No-Fail Hiring System Application Each immutable law is covered in our No-Fail Hiring System training program. If you need help Mistake Mistake in implementing the laws as presented herein, get trained. Our training program addresses the following general topics: #8 #8 • How to get strategically prepared PRIOR to the hiring campaign, in order to attract the most qualified candidates? Mistake Mistake • Unique interviewing procedure. How can you quickly detect the most important selection #9 #9 criteria, with maximum objectivity? • Diagnostic Support. Our web-based Recru-tec™ test is the best quality control tool for your hiring procedure. It helps you detect what you did not see during the interview, regarding a Mistake candidate’s intentions, honesty and many other important personality-related factors. #10 Conclu- Page 7 3 sion Modern Hiring Tools and Technology
  • 6. Table of Contents  THE COMPANY’S LONG-TERM THE DEADLY MISTAKE STRATEGY IS UNCLEAR Intro- duction Deadly Mistake #1 Mistake M01 #1 MISTAKE Small-to-medium sized companies too often neglect the importance of having a well defined strategy, as part of the hiring process. The company “simply” hires because there is an empty spot which needs to be filled. Mistake Top management often is not aware enough that a clear picture #2 about the company’s future and the related challenges, are vital criteria for good candidates to respond to your hiring messages. Mistake Mistake If you don’t seem to have a clear picture of the future, the #3 #3 applicant will not believe in it. Mistake Mistake More info on the #4 #4 No-Fail Hiring System... Lack of Vision An unclear vision of the future makes good candidates hesitate - even run away. Mistake Mistake On the other hand, it doesn’t repel those who are mostly looking for job security #5 or do not see the point in getting involved in the company’s future. #5 Lack of Challenge Mistake Mistake A lack of challenge on the job AND in the business can have a disastrous impact #6 #6 on good candidates. This is due to a very specific, natural attitude: productive people tend to respond favorably to challenging opportunities. In fact, they search for jobs which offer an opportunity to prove that they are good! Mistake Mistake #7 #7 Incomplete Job Description A company’s strategy that isn’t clearly defined generates an incomplete job description. It is usually limited to a partial explanation of responsibilities/ Mistake Mistake functions for the post, while not taking into consideration the added value and #8 #8 the purposes of the position. Uncertainty of the Future Mistake Mistake #9 #9 If your company’s strategy isn’t clear, good candidates may feel that you are uncertain about the direction the company is heading to. This is a deadly mistake in the hiring process and good candidates will not be afraid to challenge you on it. Mistake #10 SEE NEXT PAGE... Conclu- Page 6 4 sion
  • 7. Table of Contents Intro-  THE IMMUTABLE LAW BE READY TO “SELL” THE FUTURE duction Mistake #1 Immutable Law R01 REMEDY The good candidate’s profile has changed. It doesn’t always match what the company is offering. Your message must include more than Mistake just the reassurance of a good pay, a flexible structure and/or a great #2 work atmosphere. Good candidates are attracted by the future and are looking for rewarding challenges. Mistake Mistake #3 #3 Recommendations: Mistake Mistake • Formalize your vision of the future #4 #4 • Make challenges known, internally Application: and to candidates Mistake Mistake • Create a message that appeals to #5 #5 The No-Fail Hiring System good candidates provides you with funda- • Clearly define criteria for success/ mental questions that good performance Mistake Mistake candidates ask when faced #6 with future employers. You • Define the job in terms of purposes #6 can therefore develop your and added value hiring strategy, adjusting Mistake Mistake your “speech” according to The Solution: #7 your vision of the future. #7 GOOD candidates want to see a clear vision of your company’s future; they also want to You want to speak about feel that there are opportunities and challenges to prove that they can achieve things. Mistake “Knowing where you are going” is a priority to ensure success when hiring. Mistake what good, qualified candi- #8 dates like to hear! #8 Be clear “in your head” in regards to the future of your company. The smallest doubt regarding the future will be inexorably felt through the hirer’s attitude. Exposing how you Mistake Mistake see the company’s future is often as important as just bragging about a career plan for the #9 #9 candidate… The accuracy of your “internal vision” of the future directly influences the conviction of a GOOD candidate. Mistake #10 Conclu- More info on the Page 5 sion No-Fail Hiring System...
  • 8. Table of Contents  THE MARKETING APPROACH IS THE DEADLY MISTAKE Intro- duction INAPPROPRIATE Mistake #1 Deadly mistake #2 M02 Mistake MISTAKE A widely agreed-upon comment in the hiring process is: “we cannot #2 find enough good candidates”. This reveals a deep lack of awareness about major modifications in the job market which have occured in the last couple of years. Mistake Mistake #3 #3 Too Conservative Mistake Mistake Many small-to-medium sized businesses develop a very conservative attitude when #4 #4 faced with hiring challenges. They do not understand that GOOD candidates have the More info on the power of selection in their job search. You are just one of hundreds of employers looking for the best… Mistake Mistake No-Fail Hiring System... #5 #5 Reversed Roles A GOOD candidate knows his/her value when offering his/her services. A potential Mistake Mistake employer who does not recognize such value will have a hard time attracting the good #6 #6 ones. And it is not just about money… Improperly Targeted Message Mistake Mistake The company delivers a very classical or boring message, mainly attracting candidates #7 #7 who are looking for job security. They do not understand that GOOD candidates present themselves as “givers” rather than “takers”. They consider themselves like prospects for Mistake Mistake your company. They know they have a choice. #8 #8 Wrong Positioning The company does a bad job of selling itself to good candidates. It doesn’t understand Mistake Mistake that marketing comes before selling: the first step is to attract them. The mistake is trying #9 #9 to “sell” an employment opportunity, without really knowing what the GOOD candidates are looking for. Mistake #10 SEE NEXT PAGE... Conclu- Page 6 sion
  • 9. Table of Contents Intro-  APPLY THE FUNDAMENTALS OF MARKETING TO HIRING REMEDY duction Mistake #1 Immutable Law R02 REMEDY Good candidates exist – if they don’t come to you they go to other Mistake “candidate-hungry” companies. The search for good employees is #2 raging and opportunities for a good job are many. But here is the secret: Your first challenge is not to find good candidates; rather, your Mistake Mistake biggest challenge is to attract them! #3 #3 Mistake Mistake Recommendations #4 #4 • Create an ad that focuses on the company’s future strategic plans Mistake Mistake Application • Develop a unique message about #5 challenges on the job #5 If you need help getting a unique position on the hiring • State clearly that salary might be an attractive criterion but secondary to future Mistake market, the No-Fail potential awards Mistake Hiring System can assist you in #6 #6 developing the right marketing • Make a natural pre-selection by pushing attitude, before you start the the importance of performance-based compensation hiring procedure. Mistake Mistake We help you position your • Challenge the candidates with the #7 #7 purposes/added value of the specific job – company clearly and good ones will like it uniquely, so that GOOD Mistake Mistake candidates realize rapidly that you are different from the #8 #8 Solution “competition”. The job market has strongly evolved in the last couple of years. GOOD candidates today are in a “power” position. They know they have a choice. They are more selective and more Mistake Mistake demanding when faced with multiple job opportunities. #9 #9 Your attitude in hiring should be the one of a marketing manager, faced with too many competitors going after your potential customers: “what do I need to do to attract good candidates, even before they show up at the hiring interview?” Mistake #10 Motivate the good candidates to discover your company. Conclu- More info on the Page 7 sion No-Fail Hiring System...
  • 10. Table of Contents  THE JOB OPPORTUNITY IS “TOO GOOD TO BE TRUE” THE DEADLY MISTAKE Intro- duction Mistake #1 Deadly Mistake #3 M03 Just as an enthusiastic sales rep can exaggerate the benefits of his/her Mistake MISTAKE product, the employer has a tendency to make the job opportunity #2 sounds “too good to be true”. Later on, when certain concealed problems/difficulties appear, the candidate can simply turn them down because he/she did not expect Mistake them. “They didn’t tell me everything during the interview”. #3 A hidden truth will always bring about a source of frustration or deception. Mistake Mistake #4 #4 More info on the Mistake Mistake No-Fail Hiring System... Scared to Scare #5 #5 The employer too often avoids being clear and honest in regards to the company’s weak points or internal challenges. He does not want or is scared to discourage candidates. Mistake Mistake Failure to Integrate #6 #6 It is estimated that close to 50% of hiring failures are linked to an integration problem. An employer who, during an interview, presents the candidate with a picture of the Mistake Mistake company that is too far from reality, risks deceiving the candidate in the near future. #7 #7 Over-selling a Position Worried about convincing the candidate, the employer has a tendency to “over-sell” the Mistake position. Later on, the truth comes out. The candidate feels tricked. His/her attitude Mistake #8 #8 therefore becomes: “They did not tell me…” or even, “Had I known…”. Unclear Expectations Mistake Mistake Once on the job, the candidate reacts negatively to unexpected job situations that were #9 #9 not mentioned during the interview. He/she therefore grows resentment towards his/ her employer. Mistake #10 SEE NEXT PAGE... Conclu- Page 6 8 sion
  • 11. Table of Contents  SCARE YOUR CANDIDATES… THE GOOD ONES WILL LIKE IT! REMEDY Intro- duction Mistake #1 Immutable Law R03 50% of all hiring failures happen before you start the hiring procedure. Mistake REMEDY A very good candidate can become a bad one for your company, if he/ #2 she does not obtain what was promised or what he/she expected. Apply the law of transparency before you hire in order to avoid surprises later. Mistake #3 Mistake Recommendations #4 • Do not be afraid to “scare” candidates Application Mistake • Be very clear in your expectations, #5 don’t hide anything If needed, the No-Fail Hiring System offers • Naturally select the “good” ones you to develop a unique by challenging them Mistake strategic tool which • Avoid bad “surprises” and/or #6 allows you to make all the disappointments important and delicate • Protect yourself in the future by issues very clear. Mistake applying the “law of transparency” #7 This strategic tool will be a perfect management support in the integration Mistake phase and in the Solution #8 supervision of your new Apply the law of transparency early on in your message as well as in your interview procedure. employee(s). Be precise in your expectations and don’t be afraid to describe a realistic scene of the situation. Mistake Clearly explain to the candidates what you expect from them in terms of results, daily actions #9 and behavior. They will be less likely to rebel a couple of months after being hired. The bad candidates will run away, the good ones will love the challenge. Mistake #10 Conclu- More info on the Page 7 9 sion No-Fail Hiring System...
  • 12. Table of Contents  GUT FEELINGS LEAD THE DEADLY MISTAKE Intro- duction THE PRE-SELECTION Mistake #1 Deadly Mistake #4 M04 The “gut feeling” rule is too often used in the preselecting step of Mistake MISTAKE resumes. These are analyzed with subjective specifications such as: #2 • What has the person done in life? • Are there too many “holes”? Mistake • How is the general presentation of the application letter? #3 • Is the personal letter well written? Mistake • Is the picture aesthetic? #4 It has been proven times after times that an attractive resume doesn’t necessarily represent a qualified candidate. More info on the Mistake No-Fail Hiring System... #5 The resume is too nice to be true The gap between some attractive aspects of a resume and crude reality is usually revealed during the interview. Wronged by the first impression seen on paper, Mistake the employer is then frustrated by the actual quality of interviewed candidates. #6 Wasted Time The time wasted with “promising” candidates who prove to be unqualified is the Mistake usual consequence of preselecting with your “guts”. Some elements of a resume #7 may seem impressive on paper but irrelevant for the concerned position. Mistake Missed Opportunities #8 When using subjective pre-selection criteria, one takes the risk of missing GOOD candidates. A “pretty” resume does not necessarily reflect a qualified candidate; in fact it has been proven that the best candidates don’t always have the prettiest Mistake resumes. #9 Lack of formalization A lack of formalized, objective specifications can prevent management from Mistake delegating efficiently this first step of hiring. Management is therefore forced to #10 SEE NEXT PAGE... analyze each incoming resume in details. Conclu- Page 10 Page 6 sion
  • 13. Table of Contents  FORMALIZE YOUR PRE-SELECTION CRITERIA REMEDY Intro- duction Mistake #1 Immutable Law R04 If you are trying to fill a job for which no ideal profile has ever been Mistake REMEDY developed, you run the risk of being too influenced by subjective pre- #2 selection criteria as presented in the resume. Subjective criteria might be impressive but they are not the ones you should use to evaluate a resume. Mistake #3 Mistake Recommendations #4 • Know how to distinguish between “pretty” resumes and the truly promising ones. Application • Discover the non-sequitur and hidden Mistake mysteries. #5 The No-Fail Hiring System minimizes the “gut feeling” • Eliminate according to your pre- in preselecting resumes. A determined objective specifications. Mistake standard application form is • Know how to delegate the preselecting #6 used, in order to easily detect process. three different qualification criteria for a candidate: • Avoid missing the good candidates by Mistake primary, secondary and focusing more on the objective criteria of #7 subjective. qualification. This enables you to easily Mistake delegate the pre-selection Solution #8 function, knowing that you Objective, measurable and visible specifications for pre-selection/qualification of candidates won’t miss the best qualified must be formalized within your company. candidates. Mistake All persons involved in the hiring process must then be informed of these objective specifications, in order to accurately measure the degree of qualification of a candidate. #9 The qualifying criteria need to be formalized and must be based on experience and successful actions. The best way to specify an “ideal profile” for a future employee is to look for an existing Mistake successful profile within the company. #10 Conclu- More info on the Page 11 Page 7 sion No-Fail Hiring System...
  • 14. Table of Contents  FALLING IN THE PERSONALITY TRAP THE DEADLY MISTAKE Intro- duction Mistake #1 Mistake #5 M05 MISTAKE Is efficiency based on a candidate’s personality? This question confuses Mistake many employers, as they tend to mix up personality and potential. #2 The hirer can be highly influenced by whether or not he/she “hit it off” with the candidate. Mistake It is too frequent to interview on the basis of skills… and to hire on the #3 basis of personality. Mistake #4 The nice personality syndrome More info on the Mistake One can easily be seduced by a person with a pleasant attitude who has demonstrated #5 No-Fail Hiring System... good relational skills during the interview. But did he/she necessarily show his/her true potential? Personality vs. Potential Mistake #6 Some personality-related qualities might be important but they do not however reflect the ability to get results. Interviews are often limited to measuring personality rather than potential. Mistake #7 “Difficult” Personality A strong personality can generate dislike or suspicion. However, it can also reflect the candidate’s strong will in attaining results. “Nice” people aren’t always the most effective Mistake ones…. #8 Momentary Personality Mistake The momentary personality does not necessarily reflect the candidate’s future attitude. #9 The employer therefore searches for signs of weakness, without actually ever knowing how to measure such signs. Mistake #10 SEE NEXT PAGE... Conclu- Page 12 Page 6 sion
  • 15. Table of Contents  KNOW HOW TO MEASURE WHAT IS REMEDY Intro- duction MOST IMPORTANT FIRST Mistake #1 Immutable Law R05 Personality is second to potential. The only benefit to detecting a Mistake REMEDY candidate’s personality is to be able to judge if it will act as a barrier #2 or a support to his/her productivity. The first selection criterion is the potential, not the personality. And the two do not always match! Mistake #3 Recommendations • Ask questions that go straight to the Mistake point regarding results #4 • Find out about a candidate’s “lasting” personality, not just his/her momentary Application one Mistake #5 • Find out about the candidate’s past The No-Fail Hiring System achievements presents a very structured interview procedure which • Measure the candidate’s ability to solve Mistake guarantees to provide you problems #6 with a clear picture of a • Don’t fall in the personality trap. If you candidate’s true potential. like a candidate during the interview that Mistake does not mean that he or she will get And this is done with a level #7 results on the job! of precision that has never been obtained through Solution “classical” methods! Mistake Your first priority in the hiring interview is to answer the following question: “Will the #8 candidate be able to achieve the required results for this position?” In other words, what is the candidate’s potential ability to reach specific results on the Mistake job, within a specific working environment? #9 The personality-related evaluation criteria are not always objective, and do not always reflect the candidate’s future attitude. What you see today may be very different tomorrow! Mistake #10 Some behavioral or personality-related weaknesses cannot systematically be considered as a barrier to being productive. Conclu- More info on the Page 13 Page 7 sion No-Fail Hiring System...
  • 16. Table of Contents  THE CANDIDATE CONTROLS THE INTERVIEW THE DEADLY MISTAKE Intro- duction Mistake #1 Mistake #6 M06 The employer, worried about the job opening and eager to “sell” the Mistake MISTAKE company to a candidate, usually makes two mistakes during the job #2 interview: • he/she talks too much, Mistake • he/she does not find out enough critical elements about the #3 candidate’s potential (a consequence of the first mistake). In a non-structured interview, the candidate who speaks the best commonly comes out winning the job. Mistake #4 More info on the Too much time wasted in talking. Mistake #5 No-Fail Hiring System... Whether or not the candidate is qualified for the position, the employer often feels “obliged” to go through a professional presentation of the company. This is sometimes useless as a large amount of valuable time is spent repeating the same message at each Mistake interview. #6 Not enough time to really find out about the candidate In a classical interview setting, the employer asks the candidate the wrong questions. As a result he does not obtain the vital information which would allow him to properly Mistake evaluate the candidate’s true potential. #7 Lack of Control A candidate who is asking lots of questions does not always mean he/she is interested. Mistake Many candidates know what attitude they should present in an interview. If you let one #8 talk too much or ask too much you lose the control of the interview. Tired of repeating yourself? Mistake After repeating the same presentation several times, the employer looses his/her #9 enthusiasm and personal conviction. He/she becomes less efficient and less interested. His/her approach has less impact on the candidate, therefore giving him/her the opportunity to lead the debate. Mistake #10 SEE NEXT PAGE... Conclu- Page 14 Page 6 sion
  • 17. Table of Contents Intro-  ASK THE RIGHT QUESTIONS REMEDY duction Mistake #1 Immutable Law R06 Don’t waste your time, repeating the same message. Put all your Mistake REMEDY attention on discovering the candidate by asking the right questions. #2 Don’t let the candidate “overwhelm” you with his/her own questions. During the interview, you should be the one who “runs the show”! Mistake #3 Recommendations Mistake • Avoid the “pretty talker” trap #4 • Control the interview; do not let the candidate talk too much Mistake Application • Ask result-oriented and action- #5 The No-Fail Hiring oriented questions System includes a list of • Don’t fall in the “I like this person” trap Mistake key questions to be asked #6 in a precise order. By • Make it clearly understood that using it correctly, you are results come first, not the personality. guaranteed to find out the Mistake most important selection #7 criteria. Solution You are fully in control of the Your questions must be structured in order to obtain visible and objective selection Mistake interview and you do not criteria, such as: #8 waste time! • The candidate’s aptitude to get results, • His/her lasting personality , rather than his/her momentary one. Mistake #9 A hiring interview must be controlled by the employer – not by the candidate. It is your job to make the candidate talk and reveal his/her true, lasting personality. But don’t let him/her say just anything… You must obtain vital information that will Mistake enable you to also detect his/her true potential to obtain results on the specific job. #10 Conclu- More info on the Page 15 Page 7 sion No-Fail Hiring System...
  • 18. Table of Contents  DANGEROUS “INVISIBLE” FACTORS ARE NEGLECTED THE DEADLY MISTAKE Intro- duction Mistake #1 Mistake #7 M07 MISTAKE Hiring is often based on what is seen and observed during the Mistake interview. Within a couple of months, a costly disappointment can #2 result from many “unseen” personality factors. To wait for discovering the candidate’s true potential and personality after a couple of months can lead to costly consequences. Mistake #3 Most of the available diagnostic supports do not help because they focus on the momentary personality – not on the lasting one! Mistake #4 More info on the Lack of Certainty Mistake The employer does not always find answers to his/her questions. He/she is indecisive #5 No-Fail Hiring System... or takes decisions without being completely convinced, therefore opening the door to disappointment. Undetected weaknesses are commonly the ones that lead to failure. Mistake Testing reliability #6 The employer sometimes uses diagnostic supports such as psychometric tests, in order to reinforce his/her impressions. Unfortunately the reliability of these is very often questionable. They vey often fail to precisely measure the candidate’s lasting personality. Mistake #7 Quality Control One of the biggest problem which is not resolved with available testing services, is the confusion associated with the momentary and the lasting personality of the candidate. Mistake Using these as quality control tools, will not assist the employer in determining the #8 candidate’s true potential. Lack of Objectivity Mistake The employer has a tendency to listen too much to the candidate’s arguments and #9 promises. He/she does not necessarily perceive alarming indicators, hidden behind a momentarily pleasant attitude. Mistake #10 SEE NEXT PAGE... Conclu- Page 16 Page 6 sion