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Start-up  Scale-up  F***-up?
Challenges On the Pathway from a
Start-up to a Lasting Enterprise
# 2 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Table of Contents
• What‘s a start-up?
• Hereafter?
• Do you want to scale-up?
• Dig deeper!
• How to overcome the transition crisis
• Means and measures in detail
# 3 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
WHAT‘S A START-UP?
# 4 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
# 5 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
To be developed:
• Product / Service
• Technical Solutions
• Scalable Business Model
• Customers
• Market(s)
• Skills
• People
# 6 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
And now?
• Product / Service
• Technical Solutions
• Scalable Business Model
• Customers
• Market(s)
• Skills
• People
# 7 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
START-UP FOREVER?
A START-UP THAT REMAINS TO BE A
START-UP FAILS!
# 8 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Young organizations either die or
grow up!
Start-up Enterprise
# 9 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
A challenge!
Transition
# 10 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
The full picture (american trad.)
Start-up Transition Enterprise
# 11 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
The full picture (real)
# 13 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
DO YOU WANT TO SCALE-UP?
# 14 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
A difference that makes a difference!
# 15 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
SHOW STOPPERS IN THE
ENTREPRENEUR‘S MINDSET –
THREE EXAMPLES
# 16 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
#1: Beware of Change!
# 17 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
DON‘T F*CK UP THE CULTURE!
#2
# 18 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
#3: Stay in Your Comfort Zone!
# 19 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
The Founder’s ”life cycle”?
Arrogant
Ignorant
Dumb
Lazy
Dead
# 20 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Famous Last Words [fill blanks]
• This changes vrtig!
• We make the wrl turn usid dn!
• We‘ve lots of rilint ideas in the pe!
• It‘s a u-b!
• Csme? – We have s!
• That f*** bes me to death!
# 21 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Transition
# 22 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Crisis
Decision
# 23 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
DMP* test
Not to uneasy in the end ;-)
• Accept the need for
transition
• Adapt creatively
• Learn actively
• Drive change
• Grow rapidly
• Succeed distinctively
Definitively easy
• Misconceive crisis
• Overestimate yourself
• Stay in your comfort zone
• Embrace friendly
avoidance
• Fold up
* DMP: Decision Making Process aka Führungsprozess
# 24 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
LET‘S DIG A BIT DEEPER
# 26 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Luzern Start-up Model
# 27 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
CFL Development Model
# 28 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Founder‘s Challenges
# 29 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
An Entrepreneur’s Decision!
• Get rid of the boring stuff, quit, and found a
new start-up
or
• Play the game through to the happy end!
# 30 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Attention!
If you choose the second
alternative there‘s time for
development and change.
# 32 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
East of start-up Eden
The entrepreneur‘s role is neither to accept
change nor to benefit from the change driven
by others.
During all stages he is the one to make change
happen.
Beyond the early start-up stages he even has
to change the character of change.
# 33 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Fields of development
• Personal Development
• Leadership
• Personnel: recruit, develop, and change
• Shaping your organization
• Strategy
# 34 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
People first, strategy second!
»We expected that good-to-great leaders
would start with the vision and strategy.
Instead, they attended to people first, strategy
second. They got the right people on the bus,
moved the wrong people off, ushered the right
people to the right seats — and then they
figured out where to drive it.«
(Jim Collins)
# 35 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
MEANS AND MEASURES
TO OVERCOME THE
TRANSITION CRISIS
# 36 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Prerequisites
• There is neither time nor money to waste!
• Supporting means and measures have to be
aligned to and integrated into the start-up
development process.
• Support does not mean to substitute
sequences of either individual or team
learning curves but to accelerate necessary
learning and development processes.
# 37 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Leverage Points
(Keller, Price 2010)
# 38 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Internal Alignment
(Keller, Price 2010)
# 39 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Quality of Execution
(Keller, Price 2010)
# 40 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Capacity for Renewal
(Keller, Price 2010)
# 41 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Means and measures
• Business Leader Coaching
provided by experienced business pros
• Start-up Development Workshops
• Peer Coaching
• General Management Consulting
• Interim Management
# 42 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
MEANS AND MEASURES
IN DETAIL
# 43 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Business Leader Coaching
Every business issue is a personal issue, too.
Every business challenge provides us with
opportunities for personal development.
Business coaching provides both: Business
consulting in the different fields of building an
enterprise from a start-up and coaching that
fosters personal leadership development.
# 44 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Start-up Development Workshops
• Work out immediate and viable solutions for
current problems together
• Moderated and infused by business pros
• Variable set-up:
– Whole start-up team
– Dedicated start-up team members
– Leaders of different start-ups
# 45 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Development WS Process Model
# 46 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Peer Coaching
• Peer coaching groups typically emerge from
start-up development workshops
• Variable set-up:
– Leaders of different start-ups funded by a given
incubator / accelerator / VC
– Functional leaders of different start-ups
• Moderated and infused by business pros
during the first five sessions
# 47 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
General Management Consulting
• Brain & body leasing to bolster up and
enhance start-up business knowledge and
performance for a given period of time
(typically 6 months)
• GMC advises CEO and/or functional leaders
during transition phase(s)
# 48 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Interim Management
• Change Manager during transition phase(s)
• Business Realignment
– Culture
– Strategy
– Portfolio
– Organizational design
– Board
# 49 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
Time to tackle?
By experience there‘s no chance to prevent
transition crises. They are substantial parts of
every development process of an enterprises.
The crucial point is to detect and understand
the crisis – as early as possible.
From the early beginning on, quality and
quantity of options are reducing in an ever
faster rate the longer you stay in a state of
ignorance.
# 50 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
grow@centre-for-leadership.com
Questions?
Observations?
Remarks?
Any crisis to tackle?

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Challenges On the Pathway From a Start-up To a Lasting Enterprise

  • 1. Start-up  Scale-up  F***-up? Challenges On the Pathway from a Start-up to a Lasting Enterprise
  • 2. # 2 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Table of Contents • What‘s a start-up? • Hereafter? • Do you want to scale-up? • Dig deeper! • How to overcome the transition crisis • Means and measures in detail
  • 3. # 3 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com WHAT‘S A START-UP?
  • 4. # 4 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com
  • 5. # 5 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com To be developed: • Product / Service • Technical Solutions • Scalable Business Model • Customers • Market(s) • Skills • People
  • 6. # 6 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com And now? • Product / Service • Technical Solutions • Scalable Business Model • Customers • Market(s) • Skills • People
  • 7. # 7 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com START-UP FOREVER? A START-UP THAT REMAINS TO BE A START-UP FAILS!
  • 8. # 8 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Young organizations either die or grow up! Start-up Enterprise
  • 9. # 9 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com A challenge! Transition
  • 10. # 10 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com The full picture (american trad.) Start-up Transition Enterprise
  • 11. # 11 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com The full picture (real)
  • 12. # 13 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com DO YOU WANT TO SCALE-UP?
  • 13. # 14 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com A difference that makes a difference!
  • 14. # 15 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com SHOW STOPPERS IN THE ENTREPRENEUR‘S MINDSET – THREE EXAMPLES
  • 15. # 16 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com #1: Beware of Change!
  • 16. # 17 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! DON‘T F*CK UP THE CULTURE! #2
  • 17. # 18 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com #3: Stay in Your Comfort Zone!
  • 18. # 19 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com The Founder’s ”life cycle”? Arrogant Ignorant Dumb Lazy Dead
  • 19. # 20 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Famous Last Words [fill blanks] • This changes vrtig! • We make the wrl turn usid dn! • We‘ve lots of rilint ideas in the pe! • It‘s a u-b! • Csme? – We have s! • That f*** bes me to death!
  • 20. # 21 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Transition
  • 21. # 22 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Crisis Decision
  • 22. # 23 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com DMP* test Not to uneasy in the end ;-) • Accept the need for transition • Adapt creatively • Learn actively • Drive change • Grow rapidly • Succeed distinctively Definitively easy • Misconceive crisis • Overestimate yourself • Stay in your comfort zone • Embrace friendly avoidance • Fold up * DMP: Decision Making Process aka Führungsprozess
  • 23. # 24 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com LET‘S DIG A BIT DEEPER
  • 24. # 26 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Luzern Start-up Model
  • 25. # 27 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com CFL Development Model
  • 26. # 28 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Founder‘s Challenges
  • 27. # 29 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com An Entrepreneur’s Decision! • Get rid of the boring stuff, quit, and found a new start-up or • Play the game through to the happy end!
  • 28. # 30 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Attention! If you choose the second alternative there‘s time for development and change.
  • 29. # 32 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com East of start-up Eden The entrepreneur‘s role is neither to accept change nor to benefit from the change driven by others. During all stages he is the one to make change happen. Beyond the early start-up stages he even has to change the character of change.
  • 30. # 33 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Fields of development • Personal Development • Leadership • Personnel: recruit, develop, and change • Shaping your organization • Strategy
  • 31. # 34 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com People first, strategy second! »We expected that good-to-great leaders would start with the vision and strategy. Instead, they attended to people first, strategy second. They got the right people on the bus, moved the wrong people off, ushered the right people to the right seats — and then they figured out where to drive it.« (Jim Collins)
  • 32. # 35 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com MEANS AND MEASURES TO OVERCOME THE TRANSITION CRISIS
  • 33. # 36 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Prerequisites • There is neither time nor money to waste! • Supporting means and measures have to be aligned to and integrated into the start-up development process. • Support does not mean to substitute sequences of either individual or team learning curves but to accelerate necessary learning and development processes.
  • 34. # 37 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Leverage Points (Keller, Price 2010)
  • 35. # 38 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Internal Alignment (Keller, Price 2010)
  • 36. # 39 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Quality of Execution (Keller, Price 2010)
  • 37. # 40 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Capacity for Renewal (Keller, Price 2010)
  • 38. # 41 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Means and measures • Business Leader Coaching provided by experienced business pros • Start-up Development Workshops • Peer Coaching • General Management Consulting • Interim Management
  • 39. # 42 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com MEANS AND MEASURES IN DETAIL
  • 40. # 43 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Business Leader Coaching Every business issue is a personal issue, too. Every business challenge provides us with opportunities for personal development. Business coaching provides both: Business consulting in the different fields of building an enterprise from a start-up and coaching that fosters personal leadership development.
  • 41. # 44 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Start-up Development Workshops • Work out immediate and viable solutions for current problems together • Moderated and infused by business pros • Variable set-up: – Whole start-up team – Dedicated start-up team members – Leaders of different start-ups
  • 42. # 45 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Development WS Process Model
  • 43. # 46 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Peer Coaching • Peer coaching groups typically emerge from start-up development workshops • Variable set-up: – Leaders of different start-ups funded by a given incubator / accelerator / VC – Functional leaders of different start-ups • Moderated and infused by business pros during the first five sessions
  • 44. # 47 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com General Management Consulting • Brain & body leasing to bolster up and enhance start-up business knowledge and performance for a given period of time (typically 6 months) • GMC advises CEO and/or functional leaders during transition phase(s)
  • 45. # 48 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Interim Management • Change Manager during transition phase(s) • Business Realignment – Culture – Strategy – Portfolio – Organizational design – Board
  • 46. # 49 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com Time to tackle? By experience there‘s no chance to prevent transition crises. They are substantial parts of every development process of an enterprises. The crucial point is to detect and understand the crisis – as early as possible. From the early beginning on, quality and quantity of options are reducing in an ever faster rate the longer you stay in a state of ignorance.
  • 47. # 50 | © Centre for Leadership 2013-2014 – all rights reserved | service@centre-for-leadership.com grow@centre-for-leadership.com Questions? Observations? Remarks? Any crisis to tackle?