SlideShare uma empresa Scribd logo
1 de 2
Baixar para ler offline
CUSTOMER FEEDBACK FORM: NOKIA MOBILE PHONE

Declaration: I hereby declare that the information collected here will not be used for any commercial purpose
but solely used for academic & learning purpose in a right way with due respect for your privacy and security.

Your Name :               _____________________________________________________

Gender:           M[]     F[]      (Tick your choice)

Occupation: student [ ] business [ ]      employed [ ]     self employed [ ] others plz specify: _____________
No Of Dependants in family:

Age:              18 - 23yrs [ ]          24 - 28yrs [ ]          above 28yrs [ ]

Annual Family income: less than 2 lakh [ ]        2-5 lakh [ ]    5-8 lakh [ ]      8-10 lakh [ ]   above 10 lakh[ ]

Email:                    ______________________________________________

Contact No:               ______________________________________________

Present Address:          _______________________________________________

                          _______________________________________________

Village[ ] or town [ ]:   _______________________________________________

1.       Are you a mobile phone user, if so which mobile handset you are using ?

         No [ ]           yes[ ] plz specify_______________________

2.       which type of mobile phone would you like to buy/use?(tick your choice)

[ ] Smart Phone - high specification phones that operate like miniature computers.

[ ] Music Phones -have a good audio player & enough memory to hold a reasonable amount of songs

[ ] Camera Phones - phones come with a built in camera.

[ ] 3G Phones -designed to work on 3G system, gives faster communication & browsing speed.

[ ] Dual/multiple Sim phones (CDMA/GSM/3G enabled)

[ ] Integration of all above              [ ]Others, plz specify ____________________________

3.     which brand do you prefer most among below:_________________ (mention here) and why
because..____________________________________________________________________________

Not a brand loyal to any one [ ] (tick only if applicable)         Others(plz specify on above blank)

 Apple iPhone             Sony Ericsson          Motorala       LG               Nokia           O2
 Blackberry               Samsung                Google         Alcatel          Micromax  LG
 Spice                    Max                    Lava                    Videocon  Intex
4.     Give numbering in the order of importance of following features/facilities for you.most
important will be 1 followed by least important2,3 ,4 and so on.Any unwanted feature can be left
blank.
a. Design(1-5): Qwerty keypad( ) slide( ) flip-flop( ) Touch screen ( )        slim& sleek design( )
b.Facility(1-6): mobile-applications ( ) wi-fi ( ) GPS( ) Documentediting( ) dual-camera( ) projector( )
c. Overall(1-5): ruggedized( ) more batteryback-up( ) bestperformance( ) hi-end features( ) simple to use()

NOTE: TICK ONLY ONE COLUMN MENTIONED AGAINST EACH                       Below                 Very
                                                                Poor               Good              Excellent
QUESTION                                                                Average               Good


5. How do you rate your visits to our Customer service
                                                                [ ]     [ ]        [ ]        [ ]    [ ]
centre/Nokia outlets ?


6. Rate our staff in nokia care/authorized service centre on
                                                                [ ]     [ ]        [ ]        [ ]    [ ]
their attitude and behaviour ?


7. How reasonable do you find prices of nokia products are      [ ]     [ ]        [ ]        [ ]    [ ]


8. How do you rate the quality of nokia products on overall?    [ ]     [ ]        [ ]        [ ]    [ ]


9. How do you find our products in terms of reliability and
                                                                [ ]     [ ]        [ ]        [ ]    [ ]
long life(i.e free from frequent repairs )?

10. When you buy a new Nokia Phone, how do you rate your
buying needs for compatible Nokia enhancements or               [ ]     [ ]        [ ]        [ ]    [ ]
accessories?


11. How do you rate our after sales Services in general ?       [ ]     [ ]        [ ]        [ ]    [ ]


12. How do you find design and features of nokia phone
models in comparison with other similar company phones of [ ]           [ ]        [ ]        [ ]    [ ]
sony ericcson, Samsung, motorola etc..

Do you have any suggestions/comments regarding features,
design,look or anything that can help Nokia improve our
products or service and serve you better ?

                                           Please specify….

                                                  Thank you for your valuable time with us.

Mais conteúdo relacionado

Destaque

Grocery store clerk performance appraisal
Grocery store clerk performance appraisalGrocery store clerk performance appraisal
Grocery store clerk performance appraisalDirtKuyt012
 
sustainability management challenges in defense industry
sustainability management challenges in defense industrysustainability management challenges in defense industry
sustainability management challenges in defense industryParameswar Rao
 
Business cyclesby param
Business cyclesby paramBusiness cyclesby param
Business cyclesby paramParameswar Rao
 
Doing busines in india- a book review-param
Doing busines in india- a book review-paramDoing busines in india- a book review-param
Doing busines in india- a book review-paramParameswar Rao
 
Khao sat nha hang Pizza Hut
Khao sat nha hang Pizza HutKhao sat nha hang Pizza Hut
Khao sat nha hang Pizza Hutjangvi
 
stp on mall tresure island indore
stp on mall tresure island indorestp on mall tresure island indore
stp on mall tresure island indorePiyush Baghel
 
relaunch of cassette tape -
relaunch of cassette tape - relaunch of cassette tape -
relaunch of cassette tape - Parameswar Rao
 
Atps de recursos humanos
Atps de recursos humanosAtps de recursos humanos
Atps de recursos humanosCisco Kunsagi
 
Questionario
QuestionarioQuestionario
Questionariorenata098
 
Job analysis real estate
Job analysis real estateJob analysis real estate
Job analysis real estateParameswar Rao
 
Guidelines for students going to industrial visit
Guidelines for students going to industrial visitGuidelines for students going to industrial visit
Guidelines for students going to industrial visitArise Roby
 
Como obter feedback construtivo
Como obter feedback construtivoComo obter feedback construtivo
Como obter feedback construtivoCarolina Rubin
 
Hr philosophy of tatas by param
Hr philosophy of tatas by paramHr philosophy of tatas by param
Hr philosophy of tatas by paramParameswar Rao
 
Phiếu thăm dò ý kiến khách hàng
Phiếu thăm dò ý kiến khách hàngPhiếu thăm dò ý kiến khách hàng
Phiếu thăm dò ý kiến khách hàngVũ Nguyên
 
Performance management case study ch#5
Performance management case study ch#5Performance management case study ch#5
Performance management case study ch#5zaman rana
 
Apple V/s Samsung brand
Apple V/s Samsung brand Apple V/s Samsung brand
Apple V/s Samsung brand bhumijogani
 
Training feedback-form
Training feedback-formTraining feedback-form
Training feedback-formShyam Patidar
 
Trabalho de Conclusão de Curso Antonio Quirino Gomes
Trabalho de Conclusão de Curso   Antonio Quirino Gomes Trabalho de Conclusão de Curso   Antonio Quirino Gomes
Trabalho de Conclusão de Curso Antonio Quirino Gomes Antonio Quirino
 

Destaque (20)

Grocery store clerk performance appraisal
Grocery store clerk performance appraisalGrocery store clerk performance appraisal
Grocery store clerk performance appraisal
 
sustainability management challenges in defense industry
sustainability management challenges in defense industrysustainability management challenges in defense industry
sustainability management challenges in defense industry
 
Hris
Hris Hris
Hris
 
Business cyclesby param
Business cyclesby paramBusiness cyclesby param
Business cyclesby param
 
Doing busines in india- a book review-param
Doing busines in india- a book review-paramDoing busines in india- a book review-param
Doing busines in india- a book review-param
 
Khao sat nha hang Pizza Hut
Khao sat nha hang Pizza HutKhao sat nha hang Pizza Hut
Khao sat nha hang Pizza Hut
 
stp on mall tresure island indore
stp on mall tresure island indorestp on mall tresure island indore
stp on mall tresure island indore
 
relaunch of cassette tape -
relaunch of cassette tape - relaunch of cassette tape -
relaunch of cassette tape -
 
Atps de recursos humanos
Atps de recursos humanosAtps de recursos humanos
Atps de recursos humanos
 
Questionario
QuestionarioQuestionario
Questionario
 
Job analysis real estate
Job analysis real estateJob analysis real estate
Job analysis real estate
 
Guidelines for students going to industrial visit
Guidelines for students going to industrial visitGuidelines for students going to industrial visit
Guidelines for students going to industrial visit
 
Como obter feedback construtivo
Como obter feedback construtivoComo obter feedback construtivo
Como obter feedback construtivo
 
Hr philosophy of tatas by param
Hr philosophy of tatas by paramHr philosophy of tatas by param
Hr philosophy of tatas by param
 
Phiếu thăm dò ý kiến khách hàng
Phiếu thăm dò ý kiến khách hàngPhiếu thăm dò ý kiến khách hàng
Phiếu thăm dò ý kiến khách hàng
 
Mantri mall by param
Mantri mall by paramMantri mall by param
Mantri mall by param
 
Performance management case study ch#5
Performance management case study ch#5Performance management case study ch#5
Performance management case study ch#5
 
Apple V/s Samsung brand
Apple V/s Samsung brand Apple V/s Samsung brand
Apple V/s Samsung brand
 
Training feedback-form
Training feedback-formTraining feedback-form
Training feedback-form
 
Trabalho de Conclusão de Curso Antonio Quirino Gomes
Trabalho de Conclusão de Curso   Antonio Quirino Gomes Trabalho de Conclusão de Curso   Antonio Quirino Gomes
Trabalho de Conclusão de Curso Antonio Quirino Gomes
 

Semelhante a nokia customer feedback form made by paramesh

Ignify_RubyMehto_5year
Ignify_RubyMehto_5yearIgnify_RubyMehto_5year
Ignify_RubyMehto_5yearruby mehto
 
Information Requirement to commence web design and development:
Information Requirement to commence web design and development:Information Requirement to commence web design and development:
Information Requirement to commence web design and development:butest
 
5 Compelling Reasons to Upgrade Your Old Phone System NOW
5 Compelling Reasons to Upgrade Your Old Phone System NOW5 Compelling Reasons to Upgrade Your Old Phone System NOW
5 Compelling Reasons to Upgrade Your Old Phone System NOWAdvanced Logic Industries
 
Uniform franchise offering circular (ufoc) rats
Uniform franchise offering circular (ufoc) ratsUniform franchise offering circular (ufoc) rats
Uniform franchise offering circular (ufoc) ratsRagersvilleIndia
 
User Interface Design Proposal Powerpoint Presentation Slides
User Interface Design Proposal Powerpoint Presentation SlidesUser Interface Design Proposal Powerpoint Presentation Slides
User Interface Design Proposal Powerpoint Presentation SlidesSlideTeam
 
Mobile App UI UX Maintenance Proposal PowerPoint Presentation Slides
Mobile App UI UX Maintenance Proposal PowerPoint Presentation SlidesMobile App UI UX Maintenance Proposal PowerPoint Presentation Slides
Mobile App UI UX Maintenance Proposal PowerPoint Presentation SlidesSlideTeam
 
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation Slides
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation SlidesProposal For Designing Mobile Screen Wireframes Powerpoint Presentation Slides
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation SlidesSlideTeam
 
Tablet gift item
Tablet gift itemTablet gift item
Tablet gift itemBassel Kh
 
New Product launch Smartphone
New Product launch SmartphoneNew Product launch Smartphone
New Product launch SmartphoneShubham Bathe
 
Siebel connected mobile applications an overview
Siebel connected mobile applications   an overviewSiebel connected mobile applications   an overview
Siebel connected mobile applications an overviewsnuthakki
 
Top 5 UI/UX Designing Companies in USA
Top 5 UI/UX Designing Companies in USATop 5 UI/UX Designing Companies in USA
Top 5 UI/UX Designing Companies in USAAppClues Infotech
 
Сборник статей по трансгуманизму ("Пограничье")
Сборник статей по трансгуманизму ("Пограничье")Сборник статей по трансгуманизму ("Пограничье")
Сборник статей по трансгуманизму ("Пограничье")Danila Medvedev
 
Windows 8 & Aardvark University Gaming Tour
Windows 8 & Aardvark University Gaming TourWindows 8 & Aardvark University Gaming Tour
Windows 8 & Aardvark University Gaming TourLee Stott
 
Enterprise Mobility - Challenges and Opportunities
Enterprise Mobility - Challenges and OpportunitiesEnterprise Mobility - Challenges and Opportunities
Enterprise Mobility - Challenges and OpportunitiesPropel Apps
 
Enterprise mobility challenges and opportunites
Enterprise mobility challenges and opportunitesEnterprise mobility challenges and opportunites
Enterprise mobility challenges and opportunitesAlgarytm
 

Semelhante a nokia customer feedback form made by paramesh (20)

Ignify_RubyMehto_5year
Ignify_RubyMehto_5yearIgnify_RubyMehto_5year
Ignify_RubyMehto_5year
 
Information Requirement to commence web design and development:
Information Requirement to commence web design and development:Information Requirement to commence web design and development:
Information Requirement to commence web design and development:
 
5 Compelling Reasons to Upgrade Your Old Phone System NOW
5 Compelling Reasons to Upgrade Your Old Phone System NOW5 Compelling Reasons to Upgrade Your Old Phone System NOW
5 Compelling Reasons to Upgrade Your Old Phone System NOW
 
Uniform franchise offering circular (ufoc) rats
Uniform franchise offering circular (ufoc) ratsUniform franchise offering circular (ufoc) rats
Uniform franchise offering circular (ufoc) rats
 
questioneer
questioneerquestioneer
questioneer
 
User Interface Design Proposal Powerpoint Presentation Slides
User Interface Design Proposal Powerpoint Presentation SlidesUser Interface Design Proposal Powerpoint Presentation Slides
User Interface Design Proposal Powerpoint Presentation Slides
 
Mobile App UI UX Maintenance Proposal PowerPoint Presentation Slides
Mobile App UI UX Maintenance Proposal PowerPoint Presentation SlidesMobile App UI UX Maintenance Proposal PowerPoint Presentation Slides
Mobile App UI UX Maintenance Proposal PowerPoint Presentation Slides
 
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation Slides
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation SlidesProposal For Designing Mobile Screen Wireframes Powerpoint Presentation Slides
Proposal For Designing Mobile Screen Wireframes Powerpoint Presentation Slides
 
Tablet gift item
Tablet gift itemTablet gift item
Tablet gift item
 
New Product launch Smartphone
New Product launch SmartphoneNew Product launch Smartphone
New Product launch Smartphone
 
Siebel connected mobile applications an overview
Siebel connected mobile applications   an overviewSiebel connected mobile applications   an overview
Siebel connected mobile applications an overview
 
Top 5 UI/UX Designing Companies in USA
Top 5 UI/UX Designing Companies in USATop 5 UI/UX Designing Companies in USA
Top 5 UI/UX Designing Companies in USA
 
Сборник статей по трансгуманизму ("Пограничье")
Сборник статей по трансгуманизму ("Пограничье")Сборник статей по трансгуманизму ("Пограничье")
Сборник статей по трансгуманизму ("Пограничье")
 
Windows 8 & Aardvark University Gaming Tour
Windows 8 & Aardvark University Gaming TourWindows 8 & Aardvark University Gaming Tour
Windows 8 & Aardvark University Gaming Tour
 
W7 group B
W7 group BW7 group B
W7 group B
 
Resume
ResumeResume
Resume
 
Enterprise Mobility - Challenges and Opportunities
Enterprise Mobility - Challenges and OpportunitiesEnterprise Mobility - Challenges and Opportunities
Enterprise Mobility - Challenges and Opportunities
 
Enterprise mobility challenges and opportunites
Enterprise mobility challenges and opportunitesEnterprise mobility challenges and opportunites
Enterprise mobility challenges and opportunites
 
Shivani_CV (2) (2) (1)
Shivani_CV (2) (2) (1)Shivani_CV (2) (2) (1)
Shivani_CV (2) (2) (1)
 
Kulsoom
KulsoomKulsoom
Kulsoom
 

Mais de Parameswar Rao

VRIO Honda and general motors
VRIO Honda and general motorsVRIO Honda and general motors
VRIO Honda and general motorsParameswar Rao
 
Turnkey projects – professional services by paramesh
Turnkey projects – professional services by parameshTurnkey projects – professional services by paramesh
Turnkey projects – professional services by parameshParameswar Rao
 
Management functions by paramesh
Management functions by parameshManagement functions by paramesh
Management functions by parameshParameswar Rao
 
Launch of Mobile in bangladesh- IB by paramesh
Launch of Mobile in bangladesh- IB by parameshLaunch of Mobile in bangladesh- IB by paramesh
Launch of Mobile in bangladesh- IB by parameshParameswar Rao
 
Bhel hr dept by paramesh
Bhel hr dept by parameshBhel hr dept by paramesh
Bhel hr dept by parameshParameswar Rao
 
sexual harassment at work place ppt by paramesh
sexual harassment at work place ppt by parameshsexual harassment at work place ppt by paramesh
sexual harassment at work place ppt by parameshParameswar Rao
 

Mais de Parameswar Rao (8)

Hrp case
Hrp caseHrp case
Hrp case
 
VRIO Honda and general motors
VRIO Honda and general motorsVRIO Honda and general motors
VRIO Honda and general motors
 
Turnkey projects – professional services by paramesh
Turnkey projects – professional services by parameshTurnkey projects – professional services by paramesh
Turnkey projects – professional services by paramesh
 
Management functions by paramesh
Management functions by parameshManagement functions by paramesh
Management functions by paramesh
 
Launch of Mobile in bangladesh- IB by paramesh
Launch of Mobile in bangladesh- IB by parameshLaunch of Mobile in bangladesh- IB by paramesh
Launch of Mobile in bangladesh- IB by paramesh
 
Bhel hr dept by paramesh
Bhel hr dept by parameshBhel hr dept by paramesh
Bhel hr dept by paramesh
 
sexual harassment at work place ppt by paramesh
sexual harassment at work place ppt by parameshsexual harassment at work place ppt by paramesh
sexual harassment at work place ppt by paramesh
 
toyota compensation
toyota compensationtoyota compensation
toyota compensation
 

Último

NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsWristbands Ireland
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhangmcgroupjeya
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfCharles Cotter, PhD
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfHajeJanKamps
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinAnton Skornyakov
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxJemalSeid25
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 

Último (20)

NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and Festivals
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhang
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
Introduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptxIntroduction to The overview of GAAP LO 1-5.pptx
Introduction to The overview of GAAP LO 1-5.pptx
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 

nokia customer feedback form made by paramesh

  • 1. CUSTOMER FEEDBACK FORM: NOKIA MOBILE PHONE Declaration: I hereby declare that the information collected here will not be used for any commercial purpose but solely used for academic & learning purpose in a right way with due respect for your privacy and security. Your Name : _____________________________________________________ Gender: M[] F[] (Tick your choice) Occupation: student [ ] business [ ] employed [ ] self employed [ ] others plz specify: _____________ No Of Dependants in family: Age: 18 - 23yrs [ ] 24 - 28yrs [ ] above 28yrs [ ] Annual Family income: less than 2 lakh [ ] 2-5 lakh [ ] 5-8 lakh [ ] 8-10 lakh [ ] above 10 lakh[ ] Email: ______________________________________________ Contact No: ______________________________________________ Present Address: _______________________________________________ _______________________________________________ Village[ ] or town [ ]: _______________________________________________ 1. Are you a mobile phone user, if so which mobile handset you are using ? No [ ] yes[ ] plz specify_______________________ 2. which type of mobile phone would you like to buy/use?(tick your choice) [ ] Smart Phone - high specification phones that operate like miniature computers. [ ] Music Phones -have a good audio player & enough memory to hold a reasonable amount of songs [ ] Camera Phones - phones come with a built in camera. [ ] 3G Phones -designed to work on 3G system, gives faster communication & browsing speed. [ ] Dual/multiple Sim phones (CDMA/GSM/3G enabled) [ ] Integration of all above [ ]Others, plz specify ____________________________ 3. which brand do you prefer most among below:_________________ (mention here) and why because..____________________________________________________________________________ Not a brand loyal to any one [ ] (tick only if applicable)  Others(plz specify on above blank)  Apple iPhone  Sony Ericsson  Motorala  LG  Nokia  O2  Blackberry  Samsung  Google  Alcatel  Micromax  LG  Spice  Max  Lava  Videocon  Intex
  • 2. 4. Give numbering in the order of importance of following features/facilities for you.most important will be 1 followed by least important2,3 ,4 and so on.Any unwanted feature can be left blank. a. Design(1-5): Qwerty keypad( ) slide( ) flip-flop( ) Touch screen ( ) slim& sleek design( ) b.Facility(1-6): mobile-applications ( ) wi-fi ( ) GPS( ) Documentediting( ) dual-camera( ) projector( ) c. Overall(1-5): ruggedized( ) more batteryback-up( ) bestperformance( ) hi-end features( ) simple to use() NOTE: TICK ONLY ONE COLUMN MENTIONED AGAINST EACH Below Very Poor Good Excellent QUESTION Average Good 5. How do you rate your visits to our Customer service [ ] [ ] [ ] [ ] [ ] centre/Nokia outlets ? 6. Rate our staff in nokia care/authorized service centre on [ ] [ ] [ ] [ ] [ ] their attitude and behaviour ? 7. How reasonable do you find prices of nokia products are [ ] [ ] [ ] [ ] [ ] 8. How do you rate the quality of nokia products on overall? [ ] [ ] [ ] [ ] [ ] 9. How do you find our products in terms of reliability and [ ] [ ] [ ] [ ] [ ] long life(i.e free from frequent repairs )? 10. When you buy a new Nokia Phone, how do you rate your buying needs for compatible Nokia enhancements or [ ] [ ] [ ] [ ] [ ] accessories? 11. How do you rate our after sales Services in general ? [ ] [ ] [ ] [ ] [ ] 12. How do you find design and features of nokia phone models in comparison with other similar company phones of [ ] [ ] [ ] [ ] [ ] sony ericcson, Samsung, motorola etc.. Do you have any suggestions/comments regarding features, design,look or anything that can help Nokia improve our products or service and serve you better ? Please specify…. Thank you for your valuable time with us.