Golabal Number

2. In-Voice takes the confusion and complication out of the
telecommunication equation to deliver you the best choice of
technology in the market, combined with our exclusive In-Voice
hardware, software and packages.
So you can sit back, talk all day, and never worry about getting a
surprise when the bill comes!
In-Voice. Bringing people closer.

3. Key Benefits
• Communication Without Borders
- The revolutionary telecommunications solutions provided by In-Voice
lets you stay conveniently connected anytime and anywhere
• Cost Saving
- Save up to 80% on your telecommunication expenses
- Stay connected for FREE for OnNet calls within the In-Voice network
• Flexibility, Mobility, Convenience
- Use your landline, mobile, personal computer, In-Voice exclusive hardware
and software, and even payphones… anytime and anywhere

4. • You are in Control
– Manage your account, track your usage, never miss any new opportunities
through your personal Account Manager portal
Manage your account:
• Update Info
• Call History
• Credit Transfer
• Credit Reloads
Check out In-Voice info:
• Call Rates
• In-Voice User Guides
• The latest news, promos, new products
new features
…and many more!

5. • Continuous Upgrade and Support
– Backed up by the In-Voice telecommunications
service provider in the UK
– Technical team always available

6. In-Voice Products
Services
• In-Voice Callback
- Easy to access
- Cost saving
- Flexible and mobile
- Works on your landline,
mobile, and/or personal
computer
- Works even without
Internet connection

7. 3 Ways to Connect
• Trigger Callback
- For phones that can dial internationally
1. A Callback is
Origin triggered
2. In-Voice
Designated calls back
Callback number
3. In-Voice connects the callback
number to the destination
Destination number

8. • SMS Callback
– Allows you to temporarily change your Callback number thereby
allowing you to save on International Roaming charges
– When you are not able to make international calls, but can send
international SMS, you can opt for this service
SMS CallBack Procedure
Create an SMS:
Account <space> PIN <space> Callback <space> Destination
e.g. 1234567 <space> 1234 <space> 85212345678 <space> 13101234567
Send the SMS to any of the following numbers:
+447 80000 3242
+6391 QUEST SMS (78378 767)
Within a few seconds your phone will ring
and will be connected to your destination number

9. • Web Callback
- For those who have Internet access
How to use:
- Log in to your account at www.in-voice.com
- Pick up the inbound call (not charged by most carriers)
- You will then be connected to the destination number

10. • Local Access*
– Allows you to dial a specific phone number
from any phone – even a pay phone!
– 4 Easy Steps:
• Dial your Local Access number
• Enter your In-Voice number
• Enter your PIN number
• Dial your destination number
– Use this service if you have no access to
international calls/international sms
*In locations where local access number is available

11. • In-Voice NetPhone
― Download and install NetPhone software on
your computer for Internet calls from
anywhere in the world
― Its simple interface makes it easier to use,
now and in the future.
― The advanced features,* such as SMS, fax,
video conference and chat, virtually
converts your computer into a second
office.
― FREE IN-Voice to In-Voice Internet calls
*Available soon.

12. • In-Voice Softphone
– A technologically advanced virtual phone application that
utilises the worldwide technology of VoIP and turns your
computer into a fully functional phone
– Make and receive calls from any landline or mobile
number at Internet call rates
– Call anyone who also has an In-Voice
Softphone number for FREE

13. • In-Voice Pro
- Allows In-Voice services to work on most Nokia Eseries mobile
phones, iPhone, iTouch and BlackBerry Bold 9700
- Allows you to use In-Voice services the easiest way
- No need to memorise telephone, account and PIN numbers

14. • CLI-CK Card
– a virtual calling-card-issuing feature available to In-Voice account
holders with sufficient credits
– CLI-CK Card-generation for sale available to In-Voice account
holders and enjoy instant retail profit
– competitive call rates through Callback service and the In-Voice
Softphone

15. • Call Forward
– forwards any incoming calls to an Internet
call number to another number, such as a
mobile phone number

16. • Global Phone Number
– Receive calls in your In-Voice
Personal UK number, even when
you’re not online
– In-Voice Follow Me feature:
Take advantage of your own
In-Voice personal UK number
and forward incoming calls
made to your UK number
on to a local number

17. Devices
• In-Voice Powered Nokia E52
– Super slim, lightweight and stylish
– Smartphone capabilities
– 3.2 megapixel autofocus camera with
a built-in flash
– Bluetooth 2.0 EDR, A2DP
– Add-on solutions enable integration into
– enterprise private branch exchange (PBX)
infrastructure
– Digital Home support
– Includes In-Voice services via In-Voice Pro

18. • Pirelli 3G Netbook
-the perfect medium for your multimedia
experience
-packed with Microsoft Windows 7 operating
system, 160 GB hard disk and 1GB RAM
-WiFi capability and embedded HSPA offers
ease and convenience of
mobile broadband connectivity
Specifications
• Intel® Atom™ N450
• Memory RAM SO-DIMM DDR2 1GB
• HDD 160G, 5400rpm
• Embedded Wireless LAN WiFi 802.11 b/g
• HSPA 3G 7.2MB modem
• Microsoft Windows 7

19. • Media Player
– chic, compact and lightweight media player
– watch videos in most media formats with high definition capabilities.
listen to music or radio, play games, read digital books, view pictures,
store files, record and playback audio files
– perfect for one-to-one training or presentations.

20.  Blackberry Bold 9700
– full keyboard
– new, easy-to-use trackpad navigates
between emails, documents and other
communications
– large high-resolution display
– 3.2 megapixel camera
– video recording function
– Internet capabilities

21. • Shark Phone
– Traditional and Internet telephony in a cordless phone
– No computer needed
– Simply connect your landline and your Internet source
into the base, and you’re ready to go!

22. • Pirelli RED Router
– Allows you to make In-Voice
Internet calls without even
having to turn on your computer
– Plug in your Internet source and
regular phone
– Share one Internet connection,
printer or storage and make
In-Voice Internet calls
without turning on your
computer

23. Packages
• Meets any and all of your communication requirements
• Bundled with services and gadgets, you can choose the package
that suits you
Standard Package inclusion*:
• In-Voice account • Local Access and other telecom services
• Callback features • Free call credits
• In-Voice Softphone • Free OnNet calls
• Your personal UK number • 6/12 months free subscription fee*
*Package inclusion and period of free subscription fee
varies for each package

24. How can you contact us?
Technical Support Centre
email: support@in-voice.com
Technical Support via SMS
Create an SMS with the following format:
HELP[SPACE]In-Voice Acct No[SPACE]Reported Issue
(For example: HELP 3001234 need help with Softphone)
Send it to +639178378767 or +447 8000 3242

25. In-Voice Customer Support*
+441 2 0747 2000
Toll-Free Numbers
Hong Kong : 800 933 691
India : 000 800 600 1144
Indonesia : 001 803 601923
Malaysia : 1 800 880 983
Philippines : 1 800 160 10053
Sweden : 0207 95050
Taiwan : 00 801 601347
Thailand : 1800 060 102
USA : 866 578 6077
*This is an In-Voice Internet call number. Therefore, if you are calling through
In-Voice Internet call service, such as Softphone, Netphone beta, or MIGs, the
call shall be free of charge.