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Managed IT Services Lower Your Costs Lower Your Risks  Increase Your Capabilities & Productivity
The Situation ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Options ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managed Services Market ,[object Object],[object Object],[object Object]
2005 Gartner Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Managed Services now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Vision ,[object Object]
The Definition 6 solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Managed Services? Backups Digital Rights Management Faxing Spam Filtering Monitoring Patch Management Vulnerability Assessments Anti-Virus Voicemail Help Desk
Managed Services available for ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managed Monthly Services by Level ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copper Bronze Silver Gold Platinum Starting at $150 Per server/month Starting at $500 Per server/month Starting at $750 Per server/month Starting at $300 Per server/month Starting at $900 Per server/month
Patching and Upgrade SLA’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Before your infrastructure can be managed… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Target Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solutions Framework Conduct a TCO study and/or  ROI to calculate the costs and benefits Evaluate Plan Build/Test Envision Outline the core features of the product, Build consensus on the drivers for deployment,  Make initial architectural decisions, Information gathering and Cost Benefit Analysis , Analysis and planning The Planning Phase is designed to rapidly produce a first pass architecture design and identify risks for the full deployment. By creating a deployment plan - time frame & outline requirements Follow up on the risks identified in the plan phase, Lab testing, Completion of a detailed design document, Creation of installation, operations, training, deployment, and communications plans; and a pilot implementation.
Solutions Framework  (continued) Deploy Operate Closure At the conclusion of the Build/Test phase all decisions have been   made and tested so everything is ready for a rapid and trouble free deployment.  At the conclusion of a project, a comprehensive operations plan is critical for continued success.  Definition 6 will deliver top quality operational best practices customized for your environment. Identify and document all outstanding issues.  Turnover final documentation
Average Phase Costs Average cost of new customer <$2500 if Envision/Evaluate are performed as part of the sales cycle Engineering time determined by scope- generally 1-3 days @ $1500/day Train users to use new features, streamline business processes & realize business value Enable Monthly fee determined by customer environment in  addition to level of agreement Leverage MOF to integrate the solution with customer’s existing operations environment Operate Engineering Time  80-160 hr @ $150/hr = $12,000 - $24,000 Follow the prescriptive guidance & best  practices of OE & P solution accelerators Deploy Engineering Time: 80-160 hr @ $150/hr = $12,000 - $24,000 Implement Transformation Plan-creating a  current, secure & financially viable foundation Build Consulting Time:  20 hr @ $125/hr = $2500 Transformation Plan–identify  risks, resources, budget, timeframe, & outcome Plan Consulting Time:  15 hr @ $125/hr = $1875 Conduct an assessment of operational efficiencies & opportunities Evaluate Consulting Time:  5 hr @ $125/hr = $625 Conduct a TCO and/or ROI study to  calculate the costs and benefits Envision COST TASK PHASE
D6 Logistics FAQs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other D6 Internal FAQ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managed Services Success Stories

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Ppt Template

  • 1. Managed IT Services Lower Your Costs Lower Your Risks Increase Your Capabilities & Productivity
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. What is Managed Services? Backups Digital Rights Management Faxing Spam Filtering Monitoring Patch Management Vulnerability Assessments Anti-Virus Voicemail Help Desk
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Solutions Framework Conduct a TCO study and/or ROI to calculate the costs and benefits Evaluate Plan Build/Test Envision Outline the core features of the product, Build consensus on the drivers for deployment, Make initial architectural decisions, Information gathering and Cost Benefit Analysis , Analysis and planning The Planning Phase is designed to rapidly produce a first pass architecture design and identify risks for the full deployment. By creating a deployment plan - time frame & outline requirements Follow up on the risks identified in the plan phase, Lab testing, Completion of a detailed design document, Creation of installation, operations, training, deployment, and communications plans; and a pilot implementation.
  • 17. Solutions Framework (continued) Deploy Operate Closure At the conclusion of the Build/Test phase all decisions have been made and tested so everything is ready for a rapid and trouble free deployment. At the conclusion of a project, a comprehensive operations plan is critical for continued success. Definition 6 will deliver top quality operational best practices customized for your environment. Identify and document all outstanding issues. Turnover final documentation
  • 18. Average Phase Costs Average cost of new customer <$2500 if Envision/Evaluate are performed as part of the sales cycle Engineering time determined by scope- generally 1-3 days @ $1500/day Train users to use new features, streamline business processes & realize business value Enable Monthly fee determined by customer environment in addition to level of agreement Leverage MOF to integrate the solution with customer’s existing operations environment Operate Engineering Time 80-160 hr @ $150/hr = $12,000 - $24,000 Follow the prescriptive guidance & best practices of OE & P solution accelerators Deploy Engineering Time: 80-160 hr @ $150/hr = $12,000 - $24,000 Implement Transformation Plan-creating a current, secure & financially viable foundation Build Consulting Time: 20 hr @ $125/hr = $2500 Transformation Plan–identify risks, resources, budget, timeframe, & outcome Plan Consulting Time: 15 hr @ $125/hr = $1875 Conduct an assessment of operational efficiencies & opportunities Evaluate Consulting Time: 5 hr @ $125/hr = $625 Conduct a TCO and/or ROI study to calculate the costs and benefits Envision COST TASK PHASE
  • 19.
  • 20.