1. Tourism Business, Ethics and Law Group 1 Presentation Liu Nga Yin, Paul (09530445D) Wong Chun On, Johnny (09125956D) Wong Kwai Leung (09034250D) Yip Tsz Wa, Yvonne (09517712D) Sin Fung Sang ( 09080352D) 封面

6. It seems that Miramar Travel has done quite well on its operation and can get a number of awards

9. Including Miramar Travel Four Travel Agencies force their customers to purchase designated travel insurance

10. Insurance fee is more expensive than others Miramar Travel stipulate their customers to purchase designated travel insurance in tours to Tokyo and Bangkok

11. Before the disclosure of this problem However, in some tours , the company will still require their customers to have travel insurance After the disclosure of this problem Does not force their customers if they have travel insurance Stipulate their customers to purchase designated travel insurance Provide different choices of insurance companies for them, but not designate only one Strongly advise them to have one Might not force their customers to purchase travel insurance Company’s policies

12. Updated leaflet (adapted from Miramar Travel) Still require customers to have travel insurance

19. Case

27. Legal strategies Miramar Travel Outbound tours service Do not break any directive of TIC Continuously sell optional tours without full statement

29. Dealing with sub-problem 1 Management policies Actively ma k e evaluation with the involved escorts or local tour guide

31. Legal strategy No evidence Miramar Travel Assume: joined at travelers’ will not be liable to compensation