Mais conteúdo relacionado Mais de Paul Marciano (7) Engaging Employees with RESPECT (Princeton HRMA 12-10-12)9. What would be the impact if everyone
in your organization played full out?
10. Robust Impact of Engagement
Productivity & Performance
Productivity & Performance
Profitability
Profitability
Retention & Attendence
Retention & Attendence
Innovation
Innovation
Employee Trustworthiness
Employee Trustworthiness
Customer Satisfaction & Loyalty
Customer Satisfaction & Loyalty
Quality
Quality
Safety Compliance
Safety Compliance
Employee Satisfaction
Employee Satisfaction
Physical & Psychological Well-Being
Physical & Psychological Well-Being
11. Opportunistic
3
3
Disengaged Engaged
2
2 4
4
Actively Actively
disengaged engaged
1
1 5
5
Engagement Meter
12. Hopes not to see it,
will clean-up if personal benefit
Walks past mess 3
3 Cleans-up what
without thought he/she sees
2
2 4
4
Creates Helps clean-up,
the mess fix & prevent
1
1 5
5
Engagement Meter
13. Opportunistic
3
3
Disengaged Engaged
2
2 35% 4
4
15% 30%
Actively Actively
disengaged engaged
1
1 5
5
5% 15%
Engagement Meter
14. Value to Organization
Engagement Level ROI
Actively Engaged 120%
Engaged 100%
Opportunistic 80%
Disengaged 60%
Actively Disengaged 40%
17. Work Ethic
Fixed Fixable
11 22 33 44 55
Internal Environment
Got “it” or don’t Potential for “it”
20. What does it take to create a
culture that engages employees?
33. Reward programs…
Reward programs…
…reduce overall motivation
…reduce overall motivation
38. . . . how do we engage our employees?
41. “ I’m not concerned with
your liking or disliking
me. All I ask is that you
respect me as a
”
human being.
~ Jackie Robinson
45. “We get our power from the people we lead,
not from our stars and our bars.”
- J. Stanford
50. Respect the Supervisor
SUPERVISOR
OR
OR
GA
GA
M
NIZ
NIZ
TEA
AT
ATI
RESPECT
ION
ON
IIN
ND
DII
V
VII
RK
RK DU
DU
OO AL
W
W AL
51. ON
ON I
INND
TII
T DII
V
VII
ZA
ZA DU
DU
NII
N AL
AL
GA
GA
OR
OR
R
OR
RESPECT
ISO
WO
RVVIS
RK
PER
PE
SU
SU
TEAM
Respect Team Members
52. O
O
R RG
RG
SOOR AN
AN
IIS IIZ
RV
RV Z A
AT
PE
PE TII
O
ON
SU
SU N
IND
RESPECT
M
AM
IVID
TEA
TE
UAL
WORK
Respect the Work
53. Feel Respected
INDIVIDUAL
ON
A TI
WO
WO
NIZ
RK
RK
GA
RESPECT
OR
R
OR
SO
IIS
TE
TE
AM
AM
RV
RV
PE
PE
SU
SU
63. “ ”
Be the change you want to see in the world.
-- Mahatma Gandhi