Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. Integrating the powerful communications applications from Avaya with the market-leading Microsoft software, sever, mobile, and line of business applications, results in unity of communications. This unity removes the barriers of time, geography, isolated applications, messaging formats, communication modes, and choice of device. Information and communications are then liberated from virtually any access limitation. The mantra of anytime-and-anywhere communications is now being united with any way.

1. Avaya + Microsoft Best of Breed Unified Communications Solutions PacketBase, Inc. www.packetbase.com

4. Avaya Multi-Vendor Best of Breed UC Solutions Unified Messaging Audio, Video, Web Conferencing Mobility Speech Access IP Telephony, Presence Instant Messaging, Presence Email & PIM Web Conference Unified Communications Award Winning #1 Award Winning #1 #1

5. Avaya + Microsoft … leveraging best of breed Unified Messaging Outlook, TUI, Speech; Message Store Tele-worker / Remote Optimized for working virtually; IM, Call Control, Speech Unified Conferencing Audio + Web; Conferencing Presence Click-to-conf/join/schedule Voice & Video Click-to-Call/Email/IM Federated Phone/IM Presence +

6. Business User Communications Architecture Clients and Devices Unified Communications Applications Session Manager Voice/Video Services Presence Services Application Integration Avaya Agile Communication Environment (ACE) Collaboration, Email, Team Space & Social Networking Integration Communications Infrastructure Data Infrastructure Office Devices Avaya one-X ® UC Clients Video Endpoints Messaging Conferencing Video System Manager +

8. Integrating Avaya & Microsoft Portfolios Legend Direct Integration Indirect Application Enablement Services Aura Presence Services IP Softphone one-X Communicator one-X Portal one-X Mobile one-X Speech Meeting Exchange Aura System Manager Office Communications Server 2007 Live Communications Server 2005 SharePoint Outlook Office Smart Tags Internet Explorer Active Directory Windows Mobile Exchange Modular Messaging Office Communicator Live Meeting Service Provider SIP Enablement Services Avaya Microsoft one-X Deskphone Live Meeting OCS .NET Communication Manager Messaging one-X Agent Aura Session Manager

9. Avaya/Microsoft Solution Summary Application Enablement Services Office Communications Server 2007 & Live Communications Server 2005 : click-to-call & federated presence for Office Communicator , Outlook , SharePoint , SmartTags Windows Avaya Aura Presence Services Federated OCS presence for Avaya one-X Portal / Avaya one-X Communicator Avaya CS 1000 Allows Office Communicator to Remote Call Control of CS 1000 devices. Provides Telephony Presence to Office Communications Server R1/R2 Provides Telephony Gateway Services and support Dual Forking of Office Communicator and CS 1000 calls Message Waiting Indicator Exchange 2010 Avaya Agile Communication Environment (ACE) Allows Office Communicator to Remote Call Control of CS 1000, Avaya Communication Manager and CUCM devices. Provides Extended Telephony Presence to Office Communications Server R1/R2 watchers Meeting Exchange Outlook conference scheduling and click-to-join; Live Meeting unified conferencing, Avaya Web Conferencing within Internet Explorer Modular Messaging Exchange unified voice/fax storage; Outlook plug-in; Internet Explorer thin client; Restricted Outlook option; Active Directory Traditional Voice Messaging Windows clients Avaya Aura System Manager Active Directory configuration synchronization

10. Avaya/Microsoft Solution Summary Avaya one-X ® Communicator Avaya feature tab in OC for OCS ; click-to-call from Outlook & Internet Explorer ; click-to- email/IM from Avaya one-X Communicator Windows Avaya one-X ® Portal click-to- email/IM ; OCS presence; browser support for Internet Explorer Active Directory authentication & directory Avaya one-X ® Mobile mobile UC Client for Windows Mobile 5/6 : call via PBX, call routing, visual voice mail, corporate directory access, unified call logs; Active Directory Avaya one-X ® Speech speech access to Exchange for email, fax, voice messages, contacts, calendar, tasks; plus calling and conferencing, reminders, reach me; Active Directory Avaya one-X ® Deskphone IP phone access to Exchange/Outlook email, contacts, calendar Avaya ACE Office Add-in Provides click to call from Office applications such as Outlook, Word, Excel and PowerPoint utilizing Outlook Contacts/Exchange and SmartTags with Avaya Enterprise and E164 number recognition algorithm Avaya ACE Web Browser Add-in Employees Avaya Enterprise and E164 number recognition algorithm to identify number on Internet Explorer web pages. Provides Click to call to Avaya and Cisco PBX’s Can also integrate with Office Communicator to provide Presence, Click to Call , Click to IM/email functionality from on Internet Explorer web pages

11. Avaya/Microsoft Solution Summary Windows Office Communicator Office Communications Server Live Communications Server Application Enablement Services (click-to-call , federated presence OC), Intelligent Presence Server (federated presence from OCS), Avaya one-X Communicator (Avaya feature tab), Avaya one-X Communicator/Portal (click-to-IM); Avaya one-X Agent (inter-domain IM) CS1000 (click-to-call, RCC, TGS, Dual Forking, Presence), Agile Communication Environment, (click-to-call , RCC, Extended Presence), Web Browser Add-in (click-to-call , click to IM, , click to email, Presence ) Exchange Server Modular Messaging (unified messaging), Avaya one-X Speech (personal assistant), Avaya one-X Desktphone (viewer, reminders); SIP Enablement Services (direct SIP support for Exchange UM), CS 1000 (Message Waiting Indicator Exchange 2010 ) Outlook AES (click-to-call, federated presence), Avaya one-X (click-to-call), Avaya one-X (click-to-email), Meeting Exchange (scheduling, click-to-join), Modular Messaging (unified messaging, restricted client), Communication Manager Messaging (IMAP4 unified messaging) ACE Office Add-in (click to call) SharePoint Application Enablement Services (click-to-call, federated presence), Agile Communication Environment (Click to call, Click to IM, Presence through Web Services) Live Meeting Meeting Exchange (unified conferencing)

12. Avaya/Microsoft Solution Summary Windows Internet Explorer Avaya one-X Portal (UC thin client), Modular Messaging (thin client), Avaya Web Conferencing (web conferencing), IP Softphone / Avaya one-X Communicator (click-to- call) ACE Web Browser Add-in (Click to call to PBX infrastructure) ACE Web Browser Add-in (click-to-call, click to IM, click to email, Presence through Office Communicator ) Office Suite (Smart Tags) Application Enablement Services ( click-to-call & federated presence) ACE Office Add-in (click to call), Active Directory Avaya Aura System Manager, Avaya one-X Portal , Modular Messaging, Avaya one-X Speech, Avaya one-X Mobile, CS1000, ACE Windows Mobile Avaya one-X Mobile (Mobile UC client for calling via PBX, call routing, visual voice mail, corporate directory access, unified call logs) IP Softphone for Windows Mobile (softphone for PDA) .NET Application Enablement Services, CS1000, ACE , application development platform

13. Avaya + Microsoft … leveraging best of breed Voice & Video Click-to-Call/Email/IM Federated Phone/IM Presence +

16. Deployment Scenario – Communication Manager via AES uaCSTA (CSTA over SIP) Microsoft LCS 2005 or Microsoft OCS 2007 Avaya Communication Manager uaCSTA (CSTA over SIP) Avaya CTI AE Services 4.1 SIP/ SIMPLE Office Communicator one-X Deskphone (SIP or H.323) VPN Remote TDM / Analog Cell Phone: Extension to Cellular / one-X Mobile End Points one-X Communicator one-X Portal IP Softphone

17. Deployment Scenario – Communication Manager via AES with Avaya Tab uaCSTA (CSTA over SIP) Microsoft LCS 2005 or Microsoft OCS 2007 Avaya Communication Manager uaCSTA (CSTA over SIP) Avaya CTI AE Services 4.1 SIP/ SIMPLE Office Communicator Avaya protocol one-X Communicator XML based XBAP Over HTTP Shared Web Server one-X Deskphone (SIP or H.323) VPN Remote TDM / Analog End Points one-X Communicator Cell Phone: Extension to Cellular / one-X Mobile one-X Portal IP Softphone

18. Ubiquitous Telephony Presence* Microsoft Office Communicator * Provided the user is logged into Microsoft Office Communicator Office Teleworker/ Remote one-X Deskphone (SIP or H.323) TDM / Analog Cell Phone: Extension to Cellular / Avaya one-X Mobile Mobile one-X Communicator one-X Communicator one-X Portal one-X Portal IP Softphone Any Phone IP Softphone VPN Remote

19. OCS Presence in Avaya one-X Avaya one-X ® Communicator Avaya one-X ® Portal OCS presence: Available Busy Off Line Aggregated presence: Telephony + OCS today; more in future

20. Applications Optimized for Specific Purpose

21. Click-to-IM 

22. Click-to-Email 

23. Click-to-Call 

24. IM Federation Avaya one-X® Agent and Microsoft Office Communicator Avaya Aura Presence Service MOC Gateway Mike Harwell Frank Hymus Mike Frank Mike Harwell When is the next release of the Widget? It will be available in stores on June 1 [10:41 AM] [10:41 AM]

26. Avaya + Microsoft … leveraging best of breed Tele-worker / Remote Optimized for working virtually; IM, Call Control, Speech +

27. Office Worker Call Control Call Control Voice My Desk Call Control Call Control Voice Visiting Desk or LAN Enterprise Mobility User Optional Optional Maintain enterprise identity/presence for all inbound/outbound calls Optimum voice quality & call control Desk Phone Desk Phone WAN

28. Teleworker/Remote Worker VoIP via PBX Call Control Voice Call Control Call Control Call Control VoIP via PBX Optional Maintain enterprise identity/presence for all inbound/outbound calls Optimum voice quality & call control Any Phone PC VPN Phone Virtual Office Remote Worker Hotel / Internet Only Teleworker

30. Avaya one-X® Speech Personal Assistant eyes-free / hands-free / speaker independent personal assistant that learns session based concatenated speech iterate between applications “ Follow Me!” …and have all your calls flexibly forwarded to you wherever you are. “ When am I free today?” …keep track of your time wherever you are! “ Schedule a reminder” …and let yourself be called at any number and reminded, so you won’t forget any of your tasks or appointments! “ Read my messages ” …voicemail and/or email. Filter by status or by sender. You can reply, forward, delete, … “ Send a message” …to a contact, to a voicemail mailbox or somebody within your corporate directory. “ Make a call” …to one of your contacts, somebody within your corporate directory or simply speak the number you want to call!

31. Avaya + Microsoft … leveraging best of breed Unified Messaging Outlook, TUI, Speech; Message Store +

35. Avaya + Microsoft … leveraging best of breed Unified Conferencing Audio + Web; Conferencing Presence Click-to-conf/join/schedule +

39. Avaya UC All Inclusive Avaya one-X ® Communicator Available Optional Video Avaya one-X Portal ® Microsoft OCS IBM ® Lotus ® Sametime Avaya one-X ® Mobile Extension to Cellular Avaya one-X ® Speech Included with Modular Messaging VPNremote Standard or Enterprise Edition System Manager Session Manager Application Enablement Presence Communication Manager Avaya Aura™

41. thank you PacketBase, Inc. www.packetbase.com 866.405.3992