Good afternoon and thank you for joining the OrthoSynetics webinar on the four key components to attracting new patients. This is Cynthia Hulst, I am a practice enhancement consultant with OrthoSynetics. I am excited that you have decided to join me today. For monthly webinar topics, please log on to our blog at OrthoSynetics.com. It has been my privilege to work in many of our affiliated practices and conduct training with some great doctors and team members. One question that is often asked is, how can we continue to attract new patients? Especially in our economy today, it is important to capitalize on every exposure the public has with your practice. And in the next thirty minutes, I will provide you with some key components to converting phone calls into new patients. So thank you again for joining and let’s get started.