Accelerating Innovation with APIs: Social TV case study at Orange
1. Accelerating Innovation with APIs:
Social TV case study at Orange
api
Nicolas Bry SVP Orange Innovation
Bry, SVP,
Telecom API, 2013restricted - Confidential12, London
Orange November
Orange N Bry– 2013 Nov, 12
1
2. Agenda
g
Open innovation and distributed business model
Orange case study
Modular Design Thinking and Governance
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
2
3. Scaling-up y
g p your business with APIs
New revenue streams
Extending reach & usage
New distribution channels
Facilitating partnership
g
Graduated opening
APIs domino effect is its
killer app
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
3
4. Don’t miss the API train
10,000 partners and $2 billion revenue per year at Expedia
Affiliate Net ork
Network
Salesforce founded on API providing Cloud CRM services
20,000 developers use Netflix API, 800+ devices stream
Netflix content
Facebook Connect API has standardized credentials
credentials,
creating a universal ID for the digital world
Amazon Web Se ces ge e ated m$750 in 2011
a o
eb Services generated $ 50
0
30 minutes to share resources through internal Comcast API
compared to months in the past
AT&T offering 79 APIs to third parties
Source: FaberNovel, 6 Reasons Why APIs Are Reshaping Your Business, November 2012
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
4
5. Open innovation means assembling a
p
g
global jigsaw
Cooperation principles are powerful, but demanding
– Trust, networking culture, time & commitment
APIs open ocean of possibilities
– Letting other take control,
control
and create value (disjunction)
– Loose coupling
– Concurrent connections & Reuse
– Cross functional enhancement
APIs are explicit
knowledge on the shelf
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
5
6. Internet of Things relies on the success
g
of its APIs
Connected objects track & record data
API expose data, allowing 1/3 party
developers to craft apps leveraging
data
Creative apps extend connected
objects’ value
Your ‘intelligent thing’ doesn’t have to
intelligent thing doesn t
be so smart
API is lik using other people’s
i like i
th
l ’
wheels to get you moving
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
6
7. From Modular Design to creative API
g
‘Modularity in the Design of Complex Systems’ (Baldwin and
Clark)
– Top Down breakdown of complex projects into separate modules
Moving f
from passive to active components
– Bottom Up organic APIs, providing a ‘toolbox for design’
APIs Ecosystem
– Activating the intelligence of the many
– Business API-ification
API ification
When every business is
an API, new businesses
form instantly by linking
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
7
8. Agenda
g
Open innovation and distributed business model
Orange case study
Modular Design Thinking and Governance
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
8
9. Social TV in France
Popular shows over 100k tweets up to 1 45m Tweets
1,45m
User benefits: storytelling, instant validation, listening, interacting
Official Hashtags, presenters Li T
Offi i l H ht
t
Live Tweeting, T
ti
Tweets curation
t
ti
2ndscreen apps
– TF1 Connect, M6 C
C
M6, Canal+ F
l Foot
– Devant La Télé, TV Tweet
– Programme TV d’Orange & TV Check
Business impacts
– Ratings, marketing, production,
sync ad &
d &m-commerce
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
9
10. Functional focus: ‘filtering’
g
Facilitating content
discovery and interaction
Orange N Bry– 2013 Nov, 12
Making comprehensible
social buzz
Enhancing content value +
promoting programmes +
embracing new behaviour =
customer loyalty
Orange restricted - Confidential
10
11. Moving fast through an API
g
g
API + Curation console
Multiple parallel roll-out
No app installation
Buzz in familiar enduser environment
Over multiple screens
Modular design is the secret!
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
11
12. 10 Orange services connected in less
g
than a year
Social TV
Sports
Movies
VoD
Video Games
http://studio.stupeflix.com/v/GQfRwEOuqX/
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
12
13. Next challenge: Orange Toolbox for
g
g
African Mobile Entrepreneurs
Drilling access to Orange
capabilities to support Mobile
Entrepreneurs
1. Core Network APIs
2. Regional APIs
3. Open Data APIs
Connected once, reach
everywhere
Nurturing an innovation ecosystem with Orange
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
network assets
13
14. On a broader scope, Orange Partner
p ,
g
presents renewed API portfolio for 2014
build relationships with the right Orange
contacts for developers and start-ups
access Orange APIs, encouraging service
innovation and usage increase
the route to Orange promotion channels
channels,
pushing your content to our customers
collaboration and knowledge sharing to
accelerate service creation
coach start-ups and facilitate investment
with Iris Capital in Europe
join our community www orangepartner com
www.orangepartner.com
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
14
15. Agenda
g
Open innovation and distributed business model
Leveraging APIs internally
Modular Design Thinking and Governance
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
15
16. Modular Design Thinking: ‘designing
g
g
g g
with’, rather than ‘designing for’
Meaning
– Enticing belief
Target
– Power of sameness
– Make it hard to misuse
– Be your own customer
Evolutivity
y
– Start with MVP, ensure room
for extensibility
Scalability
S l bilit
Community
– API staging (data viz), ‘killer demon-app’, interaction, hackaton
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
16
17. Systemic governance
y
g
Innovation team
Portfolio management
– Open Source
modularization and distribution
Amazon, plowing it since 2002
– “All teams will henceforth expose their data and functionality
through service interfaces (API)
Time for innovators to step in, and for marketers to think in
terms of API
t
f
APIs based
APIs-based system drives to growth at lightening speed
Orange N Bry– 2013 Nov, 12
Orange restricted - Confidential
17