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Ready, or just Worried about the
           Campaign?

                  June 27, 2007
            France Fundraisers’ Congress

                         Paris
                       Bob Carter
     Vice Chairman, Archimede Philanthropy Partners
               President Emeritus, Ketchum
2006 Contributions: $295.02 Billion by Source of
                             Contributions

                                                Corporations
                                                  $12.72
                                                    4%

                                                    Foundations
                                                      $36.50
         Individuals                                   12%
           $222.89
            76%
                                                    Bequests
                                                     $22.91
                                                      8%


Source: Giving USA
2006 Contributions: $295.02 billion by type of recipient organization


                            Deductions carried over
                             and other unallocated
                               giving, $26.08 , 9%



           Gifts to foundations,
                $29.50 , 10%

                                                                             Religion, $96.82 , 33%

       Environment and
      animals, $6.60 , 2%

   International affairs,
        $11.34 , 4%


   Arts, culture, and
humanities, $12.51 , 4%



    Public-society benefit,
          $21.41 , 7%



                                                                     Education, $40.98 , 14%
                    Health, $20.22 , 7%


                                          Human Services, $29.56
                                                                               Source: Giving USA
                                                                 3
                                                  , 10%
Why Do Needs Sneak Up On Us?
• Fundraising is not always on the radar
  screen / CEO, Board
• Campaign planning takes a year or more
• Most campaigns require a minimum of
  18 months of activity
• Five-year pledge period is common
• 60-78 months or more from plan to cash
  in hand


                     4
You May Be Ready...


     But Are Your
     Donors and
     Volunteers Ready?


            5
Campaigns Success is Predicted On
 • A Compelling Case
   • What is central to our mission
     • Urgency & emotion
   • What we cannot do now
   • But could do with more private-sector
     philanthropy
   • Beyond annual fundraising




                      6
The Case Must Be Developed By
• Board
• Executive Staff
• Development Staff
• Volunteers
• Clients or Consumers




                    7
Campaigns Are Predicted on
• The Strongest Possible Leadership
  •   Influence
  •   Affluence
  •   Access
  •   Commitment
  •   History (culture of philanthropy)
  •   New Spheres of Influence
  •   Emerging or Present Ethnic/Cultural Groups




                         8
Campaigns Are Predicted on
• Dollars Adequate to Reach the
  Objective
  • In addition to annual gifts
  • Consistent with valid statistical
    model (major gift potential)
  • Rooted in your current reality
  • Based on changing your reality




                      9
Chart of Standards for $10 Million
                              GUIDELINES
            Top Investment            15-20% of Objective
            Top 10 Investments        45-50% of Objective
            Next 150 -175 Investments 45-50% of Objective

                                               Cumulative      % of
  No.     Amount               Total             Total        Objective

  1        $1,500,000        $1,500,000         $1,500,000     15.0%
  1        $1,000,000        $1,000,000         $2,50 0,000

  2          $500,000        $1,000,000         $3,500,000
  3          $250,000          $750,000         $4,250,000

  3          $150,000          $450,000         $4,700,000     47.0%

  20         $100,000        $2,000,000         $6,700,000
  25          $50,000        $1,250,000         $7,950,000

  35          $25,000          $875,000         $8,825,000
  40          $15,000          $600,000         $9,425,000

  50          $10,000          $500,000         $9,925,000     99.3%

 Many   Below $10,000           $75,000        $10,000,000    100.0%



                                          10
Campaign Planning Begins with
• An Institutional Strategic Plan
  • Mission
  • Vision
  • Measurable objectives with deadlines
  • Plan to reach objectives
  • Resources required to fund plan




                    11
Campaign Planning Requires
• Consensus of Board
• Priority of Administration
• Readiness of Development Staff
• Participation of Program Staff,
  Board, Medical staff and Identified
  Community Leaders




                   12
First Step in
Comprehensive Readiness Assessment
   • Internal Review
     • Staffing
     • Structure
     • Governance
     • Budget
     • Information Management
     • Marketing



                       13
A Pre-Campaign
    Review is
      NOT
 a Personnel or
  Performance
     Review


        14
Second Step in
Comprehensive Readiness Assessment
   • External Planning Study
     • Strength of the Case
     • Quality of the sample
     • Commitment to react to findings




                       15
Do Not Consider a Study if:
• The goal is predetermined
• There are no other options
• You are conducting sequential,
  seamless campaigns




                  16
Planning Study Tests
• Endorsement of Case
• Institutional Image
• Readiness of leadership
• Access to volunteers
• Goal
• Access to lead gifts
• Timing

                   17
Expect Study Report to Include
            Findings

                                          Public Image
                                                       Excellent
                                   Poor
                      Total     Governing                6% Top               Next    Suggested
                                   11%
                   Interviews      Body                           10          Tier     Leaders
                       (36 )       (11 )                          (7)         (10)       (9)
Excellent                2           1                             0            1         1
                      Average
                         31%
Good                    19           4                             6            6         8
                                                                               Good
                                                                                52%
Average                 11           6                             0            2         0
Poor                     4           0                             1            1         0
Unaware                  0           0                             0            0         0



                                 This chart is a summary of total responses




                                                             18
Expect Study Report to Include
        Representative Comments

! The organization is well known and respected.           I do not know
   of any other organization in the area that does what they do.

! Most people know of it through its many charity functions.

! It provides wonderful services.

! The executive st aff is more stable and more capable than at any time
   in the past. The Executive Director is a fabulous asset.




                                        19
Expect Study Report to Include
                                              Observations
This study, because of the thoughtful responses of participants, has identified a number of strengths on
which a campaign can be developed if the Clinic determines to move ahead. In addition, there are a
series of challenges that must be ad dressed in order to maximize the results of such an undertaking. The
observations are presented as the foundation for the recommendations listed in the following section of
this report.

          Overview
The proposed campaign seeks to replace facilities…

          P o stive Factors
                i

!   The organization has a long and impressive history of providing services…
!   In its history, the organization has evolved to meet the changing needs of the community…
!   The executive staff is well respected and…
!   Some areas of the Case for Support are considered to be compelling and credible…

          Obstacles to Overcome

!   Some members of the community feel alienated from the organization…
!   Study participants who question the plan are also inclined to question other aspects…
!   A significant portion of the ov erall sample question the appropriateness of a capital campaign…
!   Less than one in four participants would consider accepting a leadership role…



                                                             20
Expect Study Report to Include
                                            Recommendations
A team of senior Ketchum officers has studied the data obtained in this planning study. R            ecommendations
that follow are based on the firsthand observations of the study team, analysis of the information gathered in
the confidential inter views, and Ketchum’s 85 years of experience in capital campaign management.

1. Clearly Define and Communicate Organization’s Mission
   Confusion and misperceptions in the community…

2. Create a Planning Task Force
   Before a successful capital campaign can be ini      tiated…

3 . Form a Campaign Steering Committee
    Issues related to campaign goal, timeline, leadership development, and pre         -campaign activities…

4 . Revise Campaign Goal and Timeline
    Based on the data gathered during this study…

5 . Begin a Program of Internal and Ex ternal Communication
    The organization should begin a comprehensive, multi -faceted communications effort…

6 . Conduct Prospect Research, Review, and Evaluation
    The organization does not currently know its donors or prospective donors well enough…

7 . Invest in De velopment
    A new organizational structure should be implemented, new personnel put in position, and…

8 . Retain Fundraising Counsel
    Retain Ketchum as fundraising counsel to assist and guide…


                                                                21
Board Must Own
 Planning Process and Results
• Most constituents are innocent
  victims of the Board’s decisions
• Study report becomes retreat
  agenda
• The role of the Board in campaign
  is central retreat agenda




                  22
Engaging Stakeholders in the
    Plan is Key to Success
• Do stakeholders recognize their
  input in plan?
• Do consumers/clients feel
  engaged?
• Is Board as engaged as the CEO?
• Is the CEO as engaged as the
  Development office?


                  23
Most Campaign Goals
   Should be Non-Financial!
• Enhanced Relationships
• Constituent Awareness
• Leadership Development
• Effective Dialogue




                  24
Financial Objectives Go Beyond “Goal”
  • Higher philanthropic priority
  • Larger gifts
  • More donors
  • Increased annual support
  • Introduce and foster planned
    giving/endowment funds
  • Access to new leadership




                          25
What Happens if Study
    Does Not Validate Campaign?
•   Revisit Case
•   Invest in leadership development
•   Invest in education and cultivation
•   Revise goal
•   Adjust timing
•   Divide campaign into phases
•   Keep the need for philanthropy in front
    of your constituency



                       26
Planning Should Create Logical
Sequence of Campaign Activities




                 27
Organization Chart
                                                             Governing Body



                                                       Steering Committee/
                                                        Campaign Cabinet


                                                                                                              Development Office
                  Chief Executive                            *General Chair
                                                                                                              Campaign Counsel




                                        * Pacesetter Gifts
    * Leadership Gifts                                                               * Major Gifts                        * Special Gifts
          Phase                               Phase                                     Phase                                 Phas e

 Chair                              Chair                                      Chair                                Chair
                                    Prospects Evaluated at                     Prospects Evaluated between          Prospects Evaluated below
                                    $150,000 and Higher                        $50,000 & $149.999                   $50,000
 # of Prospects                     # of Prospects                             # of Prospects                       # of Prospects
 # of Volunteers                    # of Vo lunteers                           # of Volunteers                      # of Volunteers
 Organize                           Organize                                   Organize                             Organize
 Orientation                        Orientation                                Orientation                          Orientation
 Complete                           Complete                                   Complete                             Complete




                                 *Awareness                  *Prospect Review                    *Communications


                             Chair                           Chair                              Chair
                             # of Volunteers                 # of Volunteers                    # of Volunteers
                             Organize                        Organize                           Organize
                             Orientation                     Orientation                        Orientation
                             Complete                        Complete                           Complete


*Members of Campaign Cabinet

                                                                                   28
Campaign Timeline
                                             2004                              2005                        2006
    ACTIVITY TRACK                    S    O      N   D   J   F    M   A   M   J   J   A   S   O   N   D   J   F
                                      E    C      O   E   A   E    A   P   A   U   U   U   E   C   O   E   A   E
                                      P    T      V   C   N   B    R   R   Y   N   L   G   P   T   V   C   N   B

Steering    Committee

Campaign      Administration

Campaign     Cabinet

Communications            Committee

Prospect     Review

Awareness

Leadership        Gifts

Pacesetter        Gifts

Major     Gifts

Special    Gifts

   Denotes a primary track of campaign activity




                                                                  29
Policies Must Be Pre-Planned
• Campaign Governance
• Gift Acceptance
• Booking
• Recognition and Naming
  Opportunities
• Discounted Deferred Gifts


                    30
Budget Must Be Pre-Planned
      (and Pre-Funded)
• Additional staff        • Research
• Software                • Meetings
                            and events
• Hardware
                          • Travel
• Publications
                          • Recognition
• Visual support
                          • Counsel


                     31
Generosity
   is not a
  factor of
  wealth…

It is rooted in
   character.

       32
An effective plan is
  designed to motivate
  prospective donors to
do the right thing…make a
    thoughtful effort…

 The right gift will follow.

                33
Author
Bob Carter
Vice Chairman Archimede
  Philanthropy Partners
220 East 42nd Street
New York, NY 10017
Phone 646-264-2700
Cell 412-721-0947
Fax 646-264-2790
                    34

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Ready, or just Worried about the Campaign?

  • 1. Ready, or just Worried about the Campaign? June 27, 2007 France Fundraisers’ Congress Paris Bob Carter Vice Chairman, Archimede Philanthropy Partners President Emeritus, Ketchum
  • 2. 2006 Contributions: $295.02 Billion by Source of Contributions Corporations $12.72 4% Foundations $36.50 Individuals 12% $222.89 76% Bequests $22.91 8% Source: Giving USA
  • 3. 2006 Contributions: $295.02 billion by type of recipient organization Deductions carried over and other unallocated giving, $26.08 , 9% Gifts to foundations, $29.50 , 10% Religion, $96.82 , 33% Environment and animals, $6.60 , 2% International affairs, $11.34 , 4% Arts, culture, and humanities, $12.51 , 4% Public-society benefit, $21.41 , 7% Education, $40.98 , 14% Health, $20.22 , 7% Human Services, $29.56 Source: Giving USA 3 , 10%
  • 4. Why Do Needs Sneak Up On Us? • Fundraising is not always on the radar screen / CEO, Board • Campaign planning takes a year or more • Most campaigns require a minimum of 18 months of activity • Five-year pledge period is common • 60-78 months or more from plan to cash in hand 4
  • 5. You May Be Ready... But Are Your Donors and Volunteers Ready? 5
  • 6. Campaigns Success is Predicted On • A Compelling Case • What is central to our mission • Urgency & emotion • What we cannot do now • But could do with more private-sector philanthropy • Beyond annual fundraising 6
  • 7. The Case Must Be Developed By • Board • Executive Staff • Development Staff • Volunteers • Clients or Consumers 7
  • 8. Campaigns Are Predicted on • The Strongest Possible Leadership • Influence • Affluence • Access • Commitment • History (culture of philanthropy) • New Spheres of Influence • Emerging or Present Ethnic/Cultural Groups 8
  • 9. Campaigns Are Predicted on • Dollars Adequate to Reach the Objective • In addition to annual gifts • Consistent with valid statistical model (major gift potential) • Rooted in your current reality • Based on changing your reality 9
  • 10. Chart of Standards for $10 Million GUIDELINES Top Investment 15-20% of Objective Top 10 Investments 45-50% of Objective Next 150 -175 Investments 45-50% of Objective Cumulative % of No. Amount Total Total Objective 1 $1,500,000 $1,500,000 $1,500,000 15.0% 1 $1,000,000 $1,000,000 $2,50 0,000 2 $500,000 $1,000,000 $3,500,000 3 $250,000 $750,000 $4,250,000 3 $150,000 $450,000 $4,700,000 47.0% 20 $100,000 $2,000,000 $6,700,000 25 $50,000 $1,250,000 $7,950,000 35 $25,000 $875,000 $8,825,000 40 $15,000 $600,000 $9,425,000 50 $10,000 $500,000 $9,925,000 99.3% Many Below $10,000 $75,000 $10,000,000 100.0% 10
  • 11. Campaign Planning Begins with • An Institutional Strategic Plan • Mission • Vision • Measurable objectives with deadlines • Plan to reach objectives • Resources required to fund plan 11
  • 12. Campaign Planning Requires • Consensus of Board • Priority of Administration • Readiness of Development Staff • Participation of Program Staff, Board, Medical staff and Identified Community Leaders 12
  • 13. First Step in Comprehensive Readiness Assessment • Internal Review • Staffing • Structure • Governance • Budget • Information Management • Marketing 13
  • 14. A Pre-Campaign Review is NOT a Personnel or Performance Review 14
  • 15. Second Step in Comprehensive Readiness Assessment • External Planning Study • Strength of the Case • Quality of the sample • Commitment to react to findings 15
  • 16. Do Not Consider a Study if: • The goal is predetermined • There are no other options • You are conducting sequential, seamless campaigns 16
  • 17. Planning Study Tests • Endorsement of Case • Institutional Image • Readiness of leadership • Access to volunteers • Goal • Access to lead gifts • Timing 17
  • 18. Expect Study Report to Include Findings Public Image Excellent Poor Total Governing 6% Top Next Suggested 11% Interviews Body 10 Tier Leaders (36 ) (11 ) (7) (10) (9) Excellent 2 1 0 1 1 Average 31% Good 19 4 6 6 8 Good 52% Average 11 6 0 2 0 Poor 4 0 1 1 0 Unaware 0 0 0 0 0 This chart is a summary of total responses 18
  • 19. Expect Study Report to Include Representative Comments ! The organization is well known and respected. I do not know of any other organization in the area that does what they do. ! Most people know of it through its many charity functions. ! It provides wonderful services. ! The executive st aff is more stable and more capable than at any time in the past. The Executive Director is a fabulous asset. 19
  • 20. Expect Study Report to Include Observations This study, because of the thoughtful responses of participants, has identified a number of strengths on which a campaign can be developed if the Clinic determines to move ahead. In addition, there are a series of challenges that must be ad dressed in order to maximize the results of such an undertaking. The observations are presented as the foundation for the recommendations listed in the following section of this report. Overview The proposed campaign seeks to replace facilities… P o stive Factors i ! The organization has a long and impressive history of providing services… ! In its history, the organization has evolved to meet the changing needs of the community… ! The executive staff is well respected and… ! Some areas of the Case for Support are considered to be compelling and credible… Obstacles to Overcome ! Some members of the community feel alienated from the organization… ! Study participants who question the plan are also inclined to question other aspects… ! A significant portion of the ov erall sample question the appropriateness of a capital campaign… ! Less than one in four participants would consider accepting a leadership role… 20
  • 21. Expect Study Report to Include Recommendations A team of senior Ketchum officers has studied the data obtained in this planning study. R ecommendations that follow are based on the firsthand observations of the study team, analysis of the information gathered in the confidential inter views, and Ketchum’s 85 years of experience in capital campaign management. 1. Clearly Define and Communicate Organization’s Mission Confusion and misperceptions in the community… 2. Create a Planning Task Force Before a successful capital campaign can be ini tiated… 3 . Form a Campaign Steering Committee Issues related to campaign goal, timeline, leadership development, and pre -campaign activities… 4 . Revise Campaign Goal and Timeline Based on the data gathered during this study… 5 . Begin a Program of Internal and Ex ternal Communication The organization should begin a comprehensive, multi -faceted communications effort… 6 . Conduct Prospect Research, Review, and Evaluation The organization does not currently know its donors or prospective donors well enough… 7 . Invest in De velopment A new organizational structure should be implemented, new personnel put in position, and… 8 . Retain Fundraising Counsel Retain Ketchum as fundraising counsel to assist and guide… 21
  • 22. Board Must Own Planning Process and Results • Most constituents are innocent victims of the Board’s decisions • Study report becomes retreat agenda • The role of the Board in campaign is central retreat agenda 22
  • 23. Engaging Stakeholders in the Plan is Key to Success • Do stakeholders recognize their input in plan? • Do consumers/clients feel engaged? • Is Board as engaged as the CEO? • Is the CEO as engaged as the Development office? 23
  • 24. Most Campaign Goals Should be Non-Financial! • Enhanced Relationships • Constituent Awareness • Leadership Development • Effective Dialogue 24
  • 25. Financial Objectives Go Beyond “Goal” • Higher philanthropic priority • Larger gifts • More donors • Increased annual support • Introduce and foster planned giving/endowment funds • Access to new leadership 25
  • 26. What Happens if Study Does Not Validate Campaign? • Revisit Case • Invest in leadership development • Invest in education and cultivation • Revise goal • Adjust timing • Divide campaign into phases • Keep the need for philanthropy in front of your constituency 26
  • 27. Planning Should Create Logical Sequence of Campaign Activities 27
  • 28. Organization Chart Governing Body Steering Committee/ Campaign Cabinet Development Office Chief Executive *General Chair Campaign Counsel * Pacesetter Gifts * Leadership Gifts * Major Gifts * Special Gifts Phase Phase Phase Phas e Chair Chair Chair Chair Prospects Evaluated at Prospects Evaluated between Prospects Evaluated below $150,000 and Higher $50,000 & $149.999 $50,000 # of Prospects # of Prospects # of Prospects # of Prospects # of Volunteers # of Vo lunteers # of Volunteers # of Volunteers Organize Organize Organize Organize Orientation Orientation Orientation Orientation Complete Complete Complete Complete *Awareness *Prospect Review *Communications Chair Chair Chair # of Volunteers # of Volunteers # of Volunteers Organize Organize Organize Orientation Orientation Orientation Complete Complete Complete *Members of Campaign Cabinet 28
  • 29. Campaign Timeline 2004 2005 2006 ACTIVITY TRACK S O N D J F M A M J J A S O N D J F E C O E A E A P A U U U E C O E A E P T V C N B R R Y N L G P T V C N B Steering Committee Campaign Administration Campaign Cabinet Communications Committee Prospect Review Awareness Leadership Gifts Pacesetter Gifts Major Gifts Special Gifts Denotes a primary track of campaign activity 29
  • 30. Policies Must Be Pre-Planned • Campaign Governance • Gift Acceptance • Booking • Recognition and Naming Opportunities • Discounted Deferred Gifts 30
  • 31. Budget Must Be Pre-Planned (and Pre-Funded) • Additional staff • Research • Software • Meetings and events • Hardware • Travel • Publications • Recognition • Visual support • Counsel 31
  • 32. Generosity is not a factor of wealth… It is rooted in character. 32
  • 33. An effective plan is designed to motivate prospective donors to do the right thing…make a thoughtful effort… The right gift will follow. 33
  • 34. Author Bob Carter Vice Chairman Archimede Philanthropy Partners 220 East 42nd Street New York, NY 10017 Phone 646-264-2700 Cell 412-721-0947 Fax 646-264-2790 34