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Monitoring Windows Services using Opsview




Wednesday, 05 September
                          © Opsview Ltd. Commercial in Confidence   2
2012
Introduction
This presentation takes you through the steps required to
monitor Windows Services using Opsview.

If you don’t already have Opsview installed, visit our website and
download Opsview Core (free), Opsview Pro (30 day trial) or
request a trial to Opsview Enterprise.




                                                                         3
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Introduction
• Opsview can be used to monitor any service that is
  installed on an already configured Windows host. By
  service, we mean anything listed in the MMC of
  “services.msc”. Opsview can monitor the status, and
  confirm whether it is in the state it should be – i.e.
  started or not started.
• In this example we will be using Microsoft Exchange
  2010’s IMAP4 service and we will be monitoring to make
  sure that the service is started (running)




                                                                         4
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Introduction
• There are default service checks already in Opsview for
  Microsoft Exchange 2007 which can be enabled and added as
  "Monitors" under the Host configuration. It is noteworthy that
  some of the names of the Services have changed between
  Exchange versions, for example POP3 and IMAP4 services.




                                                                         5
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Configuration
• As the service name has changed for IMAP4 in Microsoft
  Exchange 2010, we will go and create a new service check and
  apply it to our host running MS Exchange 2010 as below

• Go to run and type "services.msc"




• Find the service you are looking for, i.e. "Microsoft Exchange
  IMAP4", and double click on it



                                                                         6
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Configuration
• Within the new window, there will be a "Service Name", in
  this case it is "MSExchangeImap4". This is the service we will
  be monitoring.




                                                                         7
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Configuration
• Now, within Opsview, go to "SETTINGS > SERVICE CHECKS",
  and click the green 'plus' icon in the top right.




                                                                         8
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
Configuration
• We will now create our Windows service check, to monitor
  the status of IMAP4 on our server. In the text boxes, populate
  the fields accordingly:
• Name is the name of the service, i.e. " Microsoft Exchange
  IMAP service "
• Service group is "Windows - Exchange Server 2010", for
  example.
• Set the check intervals and re-check intervals applicably.
• Make sure we set the plugin to "check_nrpe".




Wednesday, 05 September                                             9
                          © Opsview Ltd. Commercial in Confidence
2012
Configuration
• In the arguments section, change it to

"-H $HOSTADDRESS$ -c nsc_check_servicestate -a 'ShowAll
MSExchangeImap4=started'.


• “Started” is underlined, as this is the STATE of the service we
  want the service to be. When the service is in this state, we
  will report green (i.e. good), when it is NOT in this state, we
  will report red (i.e. bad).




Wednesday, 05 September                                             10
                          © Opsview Ltd. Commercial in Confidence
2012
Configuration




Wednesday, 05 September                                             11
                          © Opsview Ltd. Commercial in Confidence
2012
Configuration
• Press Submit, and the new service check to monitor IMAP4 on
  MS Exchange 2010 servers is now created. Now all we need
  to do is apply this new check to our MS host which is running
  Exchange 2010.
• Go to "SETTINGS > HOSTS > HOST" (where HOST is the name
  of your Windows Server).
• In the HOST, click on "Monitors", and then scroll down to our
  new group - in this case "Windows - Exchange Server 2010",
  and enable the new check we created "Microsoft Exchange
  IMAP service".
• Press submit again, and the new service check is applied to
  our host.


Wednesday, 05 September                                             12
                          © Opsview Ltd. Commercial in Confidence
2012
Configuration



• Now we just need to re-load the configuration; "SETTINGS ->
  APPLY CONFIGURATION".




• Opsview will now be monitoring your IMAP4 service!
                                                                         13
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence
About Opsview
Opsview delivers a single unified view of the health of all your distributed physical,
virtual and hybrid cloud systems.

We give DevOps staff all the tools they need to get their jobs done faster, easier and
for less.

•    Opsview Enterprise offers large enterprises (+100 devices) and MSPs a certified,
     professionally supported system with enhanced functionality such as dynamic
     dashboards and reports

•    SMEs looking for feature-rich dashboards to monitor the performance of their on-
     premise, virtualized or cloud apps choose Opsview Pro

•    Opsview Core is our free, open source monitoring tool - you can test and
     customize it how you want

www.opsview.com
                                                                                         14
Wednesday, 05 September 2012   © Opsview Ltd. Commercial in Confidence

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Monitoring Windows Services with Opsview

  • 1.
  • 2. Monitoring Windows Services using Opsview Wednesday, 05 September © Opsview Ltd. Commercial in Confidence 2 2012
  • 3. Introduction This presentation takes you through the steps required to monitor Windows Services using Opsview. If you don’t already have Opsview installed, visit our website and download Opsview Core (free), Opsview Pro (30 day trial) or request a trial to Opsview Enterprise. 3 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 4. Introduction • Opsview can be used to monitor any service that is installed on an already configured Windows host. By service, we mean anything listed in the MMC of “services.msc”. Opsview can monitor the status, and confirm whether it is in the state it should be – i.e. started or not started. • In this example we will be using Microsoft Exchange 2010’s IMAP4 service and we will be monitoring to make sure that the service is started (running) 4 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 5. Introduction • There are default service checks already in Opsview for Microsoft Exchange 2007 which can be enabled and added as "Monitors" under the Host configuration. It is noteworthy that some of the names of the Services have changed between Exchange versions, for example POP3 and IMAP4 services. 5 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 6. Configuration • As the service name has changed for IMAP4 in Microsoft Exchange 2010, we will go and create a new service check and apply it to our host running MS Exchange 2010 as below • Go to run and type "services.msc" • Find the service you are looking for, i.e. "Microsoft Exchange IMAP4", and double click on it 6 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 7. Configuration • Within the new window, there will be a "Service Name", in this case it is "MSExchangeImap4". This is the service we will be monitoring. 7 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 8. Configuration • Now, within Opsview, go to "SETTINGS > SERVICE CHECKS", and click the green 'plus' icon in the top right. 8 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 9. Configuration • We will now create our Windows service check, to monitor the status of IMAP4 on our server. In the text boxes, populate the fields accordingly: • Name is the name of the service, i.e. " Microsoft Exchange IMAP service " • Service group is "Windows - Exchange Server 2010", for example. • Set the check intervals and re-check intervals applicably. • Make sure we set the plugin to "check_nrpe". Wednesday, 05 September 9 © Opsview Ltd. Commercial in Confidence 2012
  • 10. Configuration • In the arguments section, change it to "-H $HOSTADDRESS$ -c nsc_check_servicestate -a 'ShowAll MSExchangeImap4=started'. • “Started” is underlined, as this is the STATE of the service we want the service to be. When the service is in this state, we will report green (i.e. good), when it is NOT in this state, we will report red (i.e. bad). Wednesday, 05 September 10 © Opsview Ltd. Commercial in Confidence 2012
  • 11. Configuration Wednesday, 05 September 11 © Opsview Ltd. Commercial in Confidence 2012
  • 12. Configuration • Press Submit, and the new service check to monitor IMAP4 on MS Exchange 2010 servers is now created. Now all we need to do is apply this new check to our MS host which is running Exchange 2010. • Go to "SETTINGS > HOSTS > HOST" (where HOST is the name of your Windows Server). • In the HOST, click on "Monitors", and then scroll down to our new group - in this case "Windows - Exchange Server 2010", and enable the new check we created "Microsoft Exchange IMAP service". • Press submit again, and the new service check is applied to our host. Wednesday, 05 September 12 © Opsview Ltd. Commercial in Confidence 2012
  • 13. Configuration • Now we just need to re-load the configuration; "SETTINGS -> APPLY CONFIGURATION". • Opsview will now be monitoring your IMAP4 service! 13 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
  • 14. About Opsview Opsview delivers a single unified view of the health of all your distributed physical, virtual and hybrid cloud systems. We give DevOps staff all the tools they need to get their jobs done faster, easier and for less. • Opsview Enterprise offers large enterprises (+100 devices) and MSPs a certified, professionally supported system with enhanced functionality such as dynamic dashboards and reports • SMEs looking for feature-rich dashboards to monitor the performance of their on- premise, virtualized or cloud apps choose Opsview Pro • Opsview Core is our free, open source monitoring tool - you can test and customize it how you want www.opsview.com 14 Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence