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Youth Work and Online Social Networking
                                                                  Findings from research

       Research funded by:


                                                                                                                 November 27th 2008
   www.nya.org.uk/research                                                                Tim Davies (tim@practicalparticipation.co.uk)
Young people network photo by ranflickr,
(http://flickr.com/photos/rainforestactionnetwork/. Creative Commons Non-Commercial Attribution licensed)
STAND UP - SIT DOWN
What is online
social networking?
4




        1




        3

2
8




        6

5


            7
What is youth
  work?
Youth Work
ā€¢ Statutory sector youth service
  established in the 1960s
ā€¢ Young person centered model ā€“
  starting where young people are
ā€¢ Informal education, associational,
  group work - moving beyond where
  young people start
ā€¢ Resourcefulness, Resiliency, Resolve
Youth Work
  ā€¢ 4,225 (3,630 FTE) Youth
    Workers,
  ā€¢ 17,000 (3,900 FTE)
    Youth Support Workers
  ā€¢ In contact with average
    27.5% of local 13 ā€“ 19
    year old population
  ā€¢ Works with excluded
    groups
     Source: NYA Audit, 2005-6 (www.nya.org.uk)
Youth Work and Social Networking

ā€¢ Literature review

ā€¢ Survey

ā€¢ Focus groups

ā€¢ Action research
How are young people
 ā€˜social networkingā€™
       online?
www.flickr.com/photos/28859335@N00/120018144    http://flickr.com/photos/morgantepsic/176795867/               http://flickr.com/photos/andreasnilsson1976/530776998/




 Keeping in                                                                                                        Making new
 contact                                               Sharing content                                               contacts




                                                                                                                              Informal
 Hanging out                                       Exploring identity                                                         learning
http://flickr.com/photos/mshades/169570194/    http://flickr.com/photos/loosepunctuation/959524837/   http://flickr.com/photos/lewiselementary/152620388/
Finding a ā€˜youth work
perspectiveā€™ on online
 social networking...
Youth Workers perceptions of
  the risks to young people
           ā€¢ Bullying (53%)
           ā€¢ Disclosing personal
             information (35%)
           ā€¢ Abuse and exploitation
             (29%)
           ā€¢ Too much time on
             computer (23%)
           ā€¢ Risks from sexual
             predators (22%)
Youth worker perceptions of
opportunities for young people
    ā€¢ Increased opportunities for self
      expression (64%)
    ā€¢ Developing wider range of
      contacts in the UK and
      internationally (60%)
    ā€¢ Getting involved in real world
      positive activities (31%)
Wordle
Social Network Sites (SNS) present young people with a wide range of
opportunities and risks. Opportunities and risks go hand in hand. The
opportunities and risks of most concern to young people (keeping
in touch with friends and bullying respectively) are different from
those most frequently highlighted in the mainstream media.
Young people need support to develop the appropriate resources and
resilience to navigate risk and to make the most of opportunities on
SNS, and peer groups need opportunities to negotiate and develop
positive norms for their interaction on SNS.
Many of the reasons young people may encounter risks through
SNS have roots outside of the technology, in issues of young
people's personal and social development. The appropriate
response to SNS risk may not involve technology.
Social networking sites can be made safer when youth workers, as
   professional and trusted adults, actively engage with them.
Youth work can engage with SNS as one or more of:
 ļ£æ an environment in which young people need support and guidance;
 ļ£æ a marketing tool for promoting youth work opportunities and
   activities;
 ļ£æ a communications tool for interacting with young people and
   groups of young people;
 ļ£æ a youth work tool for promoting young peoples creative
   expression, political engagement and wider personal and social
   development;
 ļ£æ a starting point to work from in helping young people develop
   their skills, interests and capacities across a range of issues and
   areas;
 ļ£æ a platform for new forms of online youth work;
Youth work methods have a particular contribution to make in
encouraging and supporting young people to adopt safe and
positive online behaviours.
Are youth workers ready
 to put this perspective
     into practice?
Survey results
     90%                                          86%
  believe that they
 have a crucial role        81%                   believe that
                                               training for youth
 supporting young                              workers would be
                        find web filters are       effective in
 people to navigate     used in their work
        risk                                      maximising
                              settings         support for young
                                                     people




     42%                    44%
                        believe web filters
  feel equipped to
provide that support.
                          to be effective
                         way to manage            29%                  29%
                               risk                                  have access to
                                                have received       SNS in their work
                                                such training           settings
Survey, safety, staff,
     strategy
ļ’
ļ’
ļ’Guidance is provided for staff to manage their personal SNS profiles.
ļ’It is clear who is allowed to use SNS as part of their work. And in
what ways are they allowed to use SNS.


ļ’It is clear how should youth workers manage their work SNS
profiles.


ļ’It is clear what recording of contact should take place.
ļ’Guidelines should exist for workers and young people about conduct in
online SNS spaces.


ļ’There are guidelines on how workers should deal with concerns about
young people's safety or conduct.
34
35
36
38
Awareness of SNS in youth work
    Three levels
Promotion of Youth Work through SNS

 Using SNS as a Youth Work Tool
http://www.csn.info




http://www.youthworkonline.org.uk


                                          http://www.timdavies.org.uk




http://www.nya.org.uk
tim@practicalparticipation.co.uk
   http://www.timdavies.org.uk




http://www.nya.org.uk/research
 http://blogs.nya.org.uk/ywsn

 Links to credits for Creative Commons photos from Flickr.com are included on images/in slide notes
  Graphics by Small Kid Design (http://www.smallkid.co.uk/)

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Youth work and social networking - Findings from research

  • 1. Youth Work and Online Social Networking Findings from research Research funded by: November 27th 2008 www.nya.org.uk/research Tim Davies (tim@practicalparticipation.co.uk) Young people network photo by ranflickr, (http://flickr.com/photos/rainforestactionnetwork/. Creative Commons Non-Commercial Attribution licensed)
  • 2. STAND UP - SIT DOWN
  • 3. What is online social networking?
  • 4.
  • 5. 4 1 3 2
  • 6. 8 6 5 7
  • 8. Youth Work ā€¢ Statutory sector youth service established in the 1960s ā€¢ Young person centered model ā€“ starting where young people are ā€¢ Informal education, associational, group work - moving beyond where young people start ā€¢ Resourcefulness, Resiliency, Resolve
  • 9. Youth Work ā€¢ 4,225 (3,630 FTE) Youth Workers, ā€¢ 17,000 (3,900 FTE) Youth Support Workers ā€¢ In contact with average 27.5% of local 13 ā€“ 19 year old population ā€¢ Works with excluded groups Source: NYA Audit, 2005-6 (www.nya.org.uk)
  • 10. Youth Work and Social Networking ā€¢ Literature review ā€¢ Survey ā€¢ Focus groups ā€¢ Action research
  • 11. How are young people ā€˜social networkingā€™ online?
  • 12. www.flickr.com/photos/28859335@N00/120018144 http://flickr.com/photos/morgantepsic/176795867/ http://flickr.com/photos/andreasnilsson1976/530776998/ Keeping in Making new contact Sharing content contacts Informal Hanging out Exploring identity learning http://flickr.com/photos/mshades/169570194/ http://flickr.com/photos/loosepunctuation/959524837/ http://flickr.com/photos/lewiselementary/152620388/
  • 13. Finding a ā€˜youth work perspectiveā€™ on online social networking...
  • 14. Youth Workers perceptions of the risks to young people ā€¢ Bullying (53%) ā€¢ Disclosing personal information (35%) ā€¢ Abuse and exploitation (29%) ā€¢ Too much time on computer (23%) ā€¢ Risks from sexual predators (22%)
  • 15. Youth worker perceptions of opportunities for young people ā€¢ Increased opportunities for self expression (64%) ā€¢ Developing wider range of contacts in the UK and internationally (60%) ā€¢ Getting involved in real world positive activities (31%)
  • 17.
  • 18. Social Network Sites (SNS) present young people with a wide range of opportunities and risks. Opportunities and risks go hand in hand. The opportunities and risks of most concern to young people (keeping in touch with friends and bullying respectively) are different from those most frequently highlighted in the mainstream media.
  • 19. Young people need support to develop the appropriate resources and resilience to navigate risk and to make the most of opportunities on SNS, and peer groups need opportunities to negotiate and develop positive norms for their interaction on SNS.
  • 20. Many of the reasons young people may encounter risks through SNS have roots outside of the technology, in issues of young people's personal and social development. The appropriate response to SNS risk may not involve technology.
  • 21. Social networking sites can be made safer when youth workers, as professional and trusted adults, actively engage with them.
  • 22. Youth work can engage with SNS as one or more of: ļ£æ an environment in which young people need support and guidance; ļ£æ a marketing tool for promoting youth work opportunities and activities; ļ£æ a communications tool for interacting with young people and groups of young people; ļ£æ a youth work tool for promoting young peoples creative expression, political engagement and wider personal and social development; ļ£æ a starting point to work from in helping young people develop their skills, interests and capacities across a range of issues and areas; ļ£æ a platform for new forms of online youth work;
  • 23. Youth work methods have a particular contribution to make in encouraging and supporting young people to adopt safe and positive online behaviours.
  • 24. Are youth workers ready to put this perspective into practice?
  • 25. Survey results 90% 86% believe that they have a crucial role 81% believe that training for youth supporting young workers would be find web filters are effective in people to navigate used in their work risk maximising settings support for young people 42% 44% believe web filters feel equipped to provide that support. to be effective way to manage 29% 29% risk have access to have received SNS in their work such training settings
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. ļ’Guidance is provided for staff to manage their personal SNS profiles. ļ’It is clear who is allowed to use SNS as part of their work. And in what ways are they allowed to use SNS. ļ’It is clear how should youth workers manage their work SNS profiles. ļ’It is clear what recording of contact should take place. ļ’Guidelines should exist for workers and young people about conduct in online SNS spaces. ļ’There are guidelines on how workers should deal with concerns about young people's safety or conduct.
  • 34. 34
  • 35. 35
  • 36. 36
  • 37.
  • 38. 38
  • 39. Awareness of SNS in youth work Three levels Promotion of Youth Work through SNS Using SNS as a Youth Work Tool
  • 40.
  • 41. http://www.csn.info http://www.youthworkonline.org.uk http://www.timdavies.org.uk http://www.nya.org.uk
  • 42. tim@practicalparticipation.co.uk http://www.timdavies.org.uk http://www.nya.org.uk/research http://blogs.nya.org.uk/ywsn Links to credits for Creative Commons photos from Flickr.com are included on images/in slide notes Graphics by Small Kid Design (http://www.smallkid.co.uk/)