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Master thesis project

  SAP NetWeaver influence on development of
  further SAP business solutions



   Prepared by:                 Diana Gold
                      Oguzhan Osman Erim
                                               
   Academic supervisor:    Prof. Mark Smith
Agenda


• Introduction

• Introduction to SAP

• SAP NetWeaver and SOA

• SAP NetWeaver impact on development of SAP solutions

• Conclusions
Introduction


SAP NetWeaver is a new platform developed
   by SAP that helps to integrate SAP and
            non-SAP solutions.
Research question

                 ?
How SAP NetWeaver influences further
development of SAP business solutions?


                 ?
•                          Thesis goals

•       Study the background of SAP as a company and as a system

•       Analyze the service oriented architecture (SOA) concept as SAP
        NetWeaver is based on its principles
•       Analyze SAP NetWeaver integration platform, its background and main
        components

•       Study the differences of pre-NetWeaver and NetWeaver-based SAP
        applications:
    ❖       SAP architecture

    ❖       integration of SAP and non-SAP applications

    ❖       development of SAP applications

    ❖       implementation of SAP solutions

•       Study the influence of SAP NetWeaver on SAP customers, consultants
        and developers
Thesis structure


1.   Introduction to SAP solutions
2.   SAP NetWeaver overview
3.   SAP NetWeaver impact on development
     of SAP solutions
Research methods


• Literature study
• Interviews
• Survey
SAP background
SAP history
                                                                                                                        Third largest
                                                                                                                        independent
                                                                                                                     software provider
                                                                                                                         worldwide
                                                                                                  Full solution
                                                         MySAP.com – one platform                 provider for        42750 employees
                                                           multi SAP solutions                      enterprise
                                                                              7341 mln EUR     application services; 43 000 customers in
                                                                                revenue          SAP Netweaver          120 countries
                                                  Internet multi-
                                                                            28400 employees     29 000 employees
                                                  product vendor
                                                         1892 mln EUR       15000 customers in 20 500 customers in
                                                            revenue           120 countries       120 countries

                                                        10000 employees

                          R/3 – Client/Server           7500 customers in
                                                          70 countries
                                      424 mln EUR
                                        revenue

               R/2 - Mainframe      3200 employees

                   5.1 mln EUR      2800 customers in
                     revenue          35 countries
R/1               60 employees
 0.3 mln EUR
   revenue      50 customers in 2
 9 employees        countries



      1972           1979           …. 1992                     1996                   2001                2003             Today
SAP solutions
                 Application                                                         Definition
                                         Enterprise Applications
              MySAP Business Suite                                         It is a family of business applications

                      Duet                                             A joint product of SAP and Microsoft
               SAP Manufacturing                                   Specific solution for manufacturing companies.
      SAP Services and Market Management                   Solution for improving service delivery and asset accounting.
                                                           Different applications that could be used for various business
           SAP xApps Composite Applications
                                                                                        needs
                                              Business Solutions
SAP Solutions for Governance, Risk and Compliance                  Includes corporate governance and oversight

      SAP Solutions for Information Workers               Enables information workers to easier find and use information.
                                                         Empowers organizations to manage all financial and operational
      SAP Solutions for Performance Management
                                                                                   strategy

             SAP Solutions for RFID                                  Enterprise-class solutions that support RFID

               Solution Extensions                                 Cross-solutions and cross-industry functionality.
                             Solutions for Small Businesses and Midsize Companies
             SAP Business All-in-One                               Adaptive business solution for midsize business
             SAP Business ByDesign                         Complete on-demand business solution for midsize businesses.
                SAP Business One                                         SAP solution for small businesses.
SAP system evolution

                                                       mySAP
                                                    Business Suite

                                      mySAP
                                     Solutions:
                                    mySAP ERP,
                       mySAP ERP    CRM, SCM

           SAP R/3
          Enterprise               SAP NeatWeaver
SAP R/3
mySAP Business Suite

                     mySAP PLM                 Indu
SAP                                             stry
Cus                                            Solut
tom                                            ions
 er
       mySAP SRM                   mySAP CRM
Ser                mySAP ERP
vice
  s
Net
wor
                     mySAP SCM
 k



                   SAP NetWeaver




                    SAP xApps
SAP NetWeaver
Evolution of IT architectures
  Pre 1950’s to   1970’s to mid   1980’s to mid   Mid 1990’s to   Late 1990’s     Today
     1960’s          1980’s          1990’s        early 2000




               Subroutines          Remote                         Enterprise     Service
  Monolithic    / Remote             object        Message        Application    Oriented
 Architectures procedure          invocation      processing      Integration   Architecture
                   calls                                             (EAI)




                        Increasing modularity to achieve flexibility
Service Oriented Architecture

   Service Oriented Architecture (SOA) is a
   conceptual business architecture where business
   functionality, or application logic, is made
   available to SOA users, or consumers, as shared,
   reusable services on an IT network.

   "Services" in an SOA, are modules of business or
    application functionality with exposed interfaces,
    and are invoked by messages.
SAP NetWeaver

SAP NetWeaver provides a unified application
development platform that contains the tools,
methodologies, rules, user interface patterns, and
services that allow SAP, its partners, and
customers to build composite applications – either
as products for sale or custom applications for use
by one company.
SAP NetWeaver
                                        People integration
                                                                              Life-cycle
Composite
                                   Multi-channel access                      management
application
framework
                       Portal                                Collaboration



                                  Information integration
                Business Intelligence                 Knowledge Management



                                Master Data Management



                                    Process integration

                  Integration Broker                    Business Process




                                   Application platform

                         J2EE                                    ABAP

                                  DB and OS Abstraction
SAP NetWeaver solution
    IT practices                                                            IT scenarios

  User productivity        Running an        Enabling user          Business task       Mobilizing          Enterprise          Enterprise
      enabler           enterprise portal     collaborat.               mngt             business        knowledge mngt          search
                                                                                        processes
   Data unification            Master data                    Master data                Central master data               Enterprise data
                             harmonization                   consolidation                 management                      warehousing

 Business information    Reporting, query      Business planning           Enterprise data         Enterprise knowledge
                           and analysis        and analytic serv.                                      management
                                                                                                                                Enterprise
        mngt                                                                warehousing
                                                                                                                                 search
    Business event                  Master data harmonization                                      Master data harmonization
    management

  End-to-end process    Enable app-to-app      Enable business-to-         Business process          Enable platform           Business task
        integr.            processes             business proc.             management               interoperability          management

                              Developing, configuring and adapting
 Custom development                                                                             Enabling platform interoperability
                                          applications


   Unified life-cycle             Software life-cycle management                                    SAP NetWeaver operations
    management

 App governance and              Authentication and single sign-on                           Integrated user and access management
    security mngt

    Consolidation        Enable platform        SAP NetWeaver                Master data           Enterprise knowledge       Enterprise data
                          interoperab,            operations                 consolidation             management              warehousing

   ESA design and                                                    Enabling enterprise services
     deployment
SAP NetWeavers’ competitors


  • IBM Websphere
  • Oracle Fusion
  • BEA AquaLogic
  • Microsoft middleware
SAP NetWeaver impact on
development of SAP solutions
SAP NetWeaver impact on architecture


                                                Client 1
                           RF (Financial Accounting), RA (Assets Accounting), RK
                               (Cost Accounting), RK-P (Projects), RP (Human
                            Resources), RM-INST (Plant Maintenance), RM-QSS
             Server       (Quality Assurance), RM-MAT (Materials Management),
                           RM-PPS (Production Planning and Control), RV (Sales
           ABAP/4                            and Distribution)

        Data dictionary
            Dynpro
           Interfaces
                                                  Client N
                           RF (Financial Accounting), RA (Assets Accounting), RK
                               (Cost Accounting), RK-P (Projects), RP (Human
                            Resources), RM-INST (Plant Maintenance), RM-QSS
                          (Quality Assurance), RM-MAT (Materials Management),
                           RM-PPS (Production Planning and Control), RV (Sales
                                             and Distribution)




   SAP R/2
SAP NetWeaver impact on architecture

                                                   Presentation (SAP GUI)
                                                  BC (Basis), AM (Asset Management)
                                           CO (Controlling), FI (Financial Accounting), HR
                                                           (Human Resources),
                                               IS (Industry Specific Solutions), PM (Plant
                                         Maintenance), PP (Production Planning), PS (Project
                                         System), QM (Quality Management), SD (Sales and
                                           Distribution), MM (Materials Management), WF
                                                          (Business Work Flow)


                  Application Server 1



       Database


                  Application Server N

                                                   Presentation (SAP GUI)
                                                  BC (Basis), AM (Asset Management)
                                           CO (Controlling), FI (Financial Accounting), HR
                                                           (Human Resources),
                                               IS (Industry Specific Solutions), PM (Plant
                                         Maintenance), PP (Production Planning), PS (Project
                                         System), QM (Quality Management), SD (Sales and

    SAP R/3                                Distribution), MM (Materials Management), WF
                                                          (Business Work Flow)
SAP NetWeaver impact on architecture


                    Applications
                                         Role-specific user interface
        DB1   ERP                  CRM


              SRM                  …
                                                 Workflows


                    Applications
        DBN
              ERP                  CRM              Integration Platform
                                                         SAP NetWeaver
              SRM                  …




  SAP ECC
SAP NetWeaver impact on integration

   1    Integration ability
                                     Process
                                   automation
                                                     Lower
          Use integration
   2    products with pre-                          workload
       configured business         Enhanced
           content and            productivity
       connectors to reduce
        custom integration
                                Lower hardware
          Adaptability to           costs                           TCO
   3     specific industry                                        reduction
           requirements
                                      Lower
                                development costs

                                                                  SAP NetWeaver
   4   Reduced integration                          Lower costs
          costs through
        integration hubs
                                     Lower
                                maintenance costs
                                                                      provides
   5 Use Web Services and
        other open standards                                      out-of-the box
       instead of proprietary
          API technologies
                                                                    integration
SAP NetWeaver impact on development




  SAP NetWeaver provides a set of changed
    and improved development tools.
SAP NetWeaver development tools


 • SAP Web Dynpro
 • SAP NetWeaver Developer Studio
 • SAP Composite Application Framework
 • SAP Solution Manager
 • Others
SAP NetWeaver impact on implementation

                    Phase 0 - Planning                                            Phase 1 – Project preparation
   1                Define project goals                            1                  Develop project plan
   2        Develop SAP implementation strategy                    2        Define business process re-engineering tasks
   3           Conceptualize the new system
   4              Budget, project schedule

                                                 Phase 2 – Business Blueprint
   1                                          Design new business processes
   2                                               Configure the system
   3                                     Define add-on functionality to be developed
   4                                             Approve the project plan


        Phase 3.1 Realization                       Phase 3.1 Realization                       Phase 3.1 Realization
         Baseline prototype                             Final Scope                             Integration testing

   1 Define the main new process                                                           1 Final testing of the new system
                                             1   Complete testing of the new
   2 Complete system configuration                                                         2 Conduct a cutover rehearsal
                                                     business process
   3 Design add-on functionality                                                          3    Create operation manual
                                             2 Develop and conduct unit testing
   4     Prepare master data                                                              4     Conduct user trainings
                                             3    Create a migration plan
   5 Create overall migration plan                                                        5 System and tolerance testing
                                             4     Create a training plan
                                             5 Create a system operating plan


               Phase 5 – Go live and support                                       Phase 4 – Final preparation
   1                Post go live support                           1                 User acceptance testing
   2          Evaluate implementation benefits                      2                    End-user training
   3                    Close project                              3              Complete migration preparation
                                                                   4                     Final migration
                                                                   5                  Project confirmation
SAP NetWeaver impact on project actors

    A survey was carried out in order to find out the
    opinion of SAP specialist about SAP NetWeaver
    impact on project actors:

•   200 invitations sent out

•   42 responses

•   Specialists with experience ranging from 1 to 14 years

•   Answers from USA, Brazil, India, UK, Sweden, Norway, France,
    Germany, Poland, Lithuania and South Africa
SAP NetWeaver impact on customers




Benefits
SAP NetWeaver impact on customers




Drawbacks
SAP NetWeaver impact on developers




Benefits
SAP NetWeaver impact on developers




Drawbacks
SAP NetWeaver impact on consultants




Benefits
SAP NetWeaver impact on consultants




Drawbacks
Conclusions
Conclusions

• The ability of SAP to adapt quickly to changes in the market,
  fulfil customer needs and achieve customer satisfaction.

• SOA could be seen as an evolution rather than revolution

• SAP was one of the first software companies to adapt SOA
  principles introducing its integration platform – SAP
  NetWeaver

• SAP NetWeaver is a brand name that covers well-known SAP
  development and integration tools with enriched functionality.
Conclusions (continued)

• The main solutions that could be compared to SAP
  NetWeaver are: IBM WebSphere, Oracle Fusion, BEA
  AquaLogic, and Microsoft Middleware.

• SAP NetWeaver evolved by changing the three-tier SAP
  architecture to SOA-based SAP architecture.

•    SAP NetWeaver helped to ensure a better integration of SAP
    solutions forming the mySAP Business Suite.

• SAP NetWeaver is formed from various enriched tools that
  help to develop further SAP applications.
Conclusions (continued)

• The SAP Solution Manager empowered to monitor and control
  the implementation process much better than before.

• According to SAP NetWeaver specialists, the SOA market, is
  going to grow rapidly in the following three years.
  However,SAP is believed to have slower growth rate than the
  market average.

• SAP NetWeaver specialists also claim that SAP NetWeaver is
  an important competitive advantage of SAP as a company as
  well as a system in the ERP market.
Conclusions (continued)

• The benefits of SAP NetWeaver on SAP customers is believed
  to be high however there would be some minor drawbacks.

• SAP NetWeaver effects on SAP developers are smaller than on
  customers as the tools used for the development of new
  applications are basically the same with the addition of
  enriched functionality.

• According to SAP specialists the impact of SAP NetWeaver on
  SAP consultants is the least among the three analyzed business
  partners.

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Thesis Presentation: SAP NetWeaver influence on development of further SAP business solutions

  • 1. Master thesis project SAP NetWeaver influence on development of further SAP business solutions Prepared by: Diana Gold Oguzhan Osman Erim   Academic supervisor: Prof. Mark Smith
  • 2. Agenda • Introduction • Introduction to SAP • SAP NetWeaver and SOA • SAP NetWeaver impact on development of SAP solutions • Conclusions
  • 3. Introduction SAP NetWeaver is a new platform developed by SAP that helps to integrate SAP and non-SAP solutions.
  • 4. Research question ? How SAP NetWeaver influences further development of SAP business solutions? ?
  • 5. Thesis goals • Study the background of SAP as a company and as a system • Analyze the service oriented architecture (SOA) concept as SAP NetWeaver is based on its principles • Analyze SAP NetWeaver integration platform, its background and main components • Study the differences of pre-NetWeaver and NetWeaver-based SAP applications: ❖ SAP architecture ❖ integration of SAP and non-SAP applications ❖ development of SAP applications ❖ implementation of SAP solutions • Study the influence of SAP NetWeaver on SAP customers, consultants and developers
  • 6. Thesis structure 1. Introduction to SAP solutions 2. SAP NetWeaver overview 3. SAP NetWeaver impact on development of SAP solutions
  • 7. Research methods • Literature study • Interviews • Survey
  • 9. SAP history Third largest independent software provider worldwide Full solution MySAP.com – one platform provider for 42750 employees multi SAP solutions enterprise 7341 mln EUR application services; 43 000 customers in revenue SAP Netweaver 120 countries Internet multi- 28400 employees 29 000 employees product vendor 1892 mln EUR 15000 customers in 20 500 customers in revenue 120 countries 120 countries 10000 employees R/3 – Client/Server 7500 customers in 70 countries 424 mln EUR revenue R/2 - Mainframe 3200 employees 5.1 mln EUR 2800 customers in revenue 35 countries R/1 60 employees 0.3 mln EUR revenue 50 customers in 2 9 employees countries 1972 1979 …. 1992 1996 2001 2003 Today
  • 10. SAP solutions Application Definition Enterprise Applications MySAP Business Suite It is a family of business applications Duet A joint product of SAP and Microsoft SAP Manufacturing Specific solution for manufacturing companies. SAP Services and Market Management Solution for improving service delivery and asset accounting. Different applications that could be used for various business SAP xApps Composite Applications needs Business Solutions SAP Solutions for Governance, Risk and Compliance Includes corporate governance and oversight SAP Solutions for Information Workers Enables information workers to easier find and use information. Empowers organizations to manage all financial and operational SAP Solutions for Performance Management strategy SAP Solutions for RFID Enterprise-class solutions that support RFID Solution Extensions Cross-solutions and cross-industry functionality. Solutions for Small Businesses and Midsize Companies SAP Business All-in-One Adaptive business solution for midsize business SAP Business ByDesign Complete on-demand business solution for midsize businesses. SAP Business One SAP solution for small businesses.
  • 11. SAP system evolution mySAP Business Suite mySAP Solutions: mySAP ERP, mySAP ERP CRM, SCM SAP R/3 Enterprise SAP NeatWeaver SAP R/3
  • 12. mySAP Business Suite mySAP PLM Indu SAP stry Cus Solut tom ions er mySAP SRM mySAP CRM Ser mySAP ERP vice s Net wor mySAP SCM k SAP NetWeaver SAP xApps
  • 14. Evolution of IT architectures Pre 1950’s to 1970’s to mid 1980’s to mid Mid 1990’s to Late 1990’s Today 1960’s 1980’s 1990’s early 2000 Subroutines Remote Enterprise Service Monolithic / Remote object Message Application Oriented Architectures procedure invocation processing Integration Architecture calls (EAI) Increasing modularity to achieve flexibility
  • 15. Service Oriented Architecture Service Oriented Architecture (SOA) is a conceptual business architecture where business functionality, or application logic, is made available to SOA users, or consumers, as shared, reusable services on an IT network. "Services" in an SOA, are modules of business or application functionality with exposed interfaces, and are invoked by messages.
  • 16. SAP NetWeaver SAP NetWeaver provides a unified application development platform that contains the tools, methodologies, rules, user interface patterns, and services that allow SAP, its partners, and customers to build composite applications – either as products for sale or custom applications for use by one company.
  • 17. SAP NetWeaver People integration Life-cycle Composite Multi-channel access management application framework Portal Collaboration Information integration Business Intelligence Knowledge Management Master Data Management Process integration Integration Broker Business Process Application platform J2EE ABAP DB and OS Abstraction
  • 18. SAP NetWeaver solution IT practices IT scenarios User productivity Running an Enabling user Business task Mobilizing Enterprise Enterprise enabler enterprise portal collaborat. mngt business knowledge mngt search processes Data unification Master data Master data Central master data Enterprise data harmonization consolidation management warehousing Business information Reporting, query Business planning Enterprise data Enterprise knowledge and analysis and analytic serv. management Enterprise mngt warehousing search Business event Master data harmonization Master data harmonization management End-to-end process Enable app-to-app Enable business-to- Business process Enable platform Business task integr. processes business proc. management interoperability management Developing, configuring and adapting Custom development Enabling platform interoperability applications Unified life-cycle Software life-cycle management SAP NetWeaver operations management App governance and Authentication and single sign-on Integrated user and access management security mngt Consolidation Enable platform SAP NetWeaver Master data Enterprise knowledge Enterprise data interoperab, operations consolidation management warehousing ESA design and Enabling enterprise services deployment
  • 19. SAP NetWeavers’ competitors • IBM Websphere • Oracle Fusion • BEA AquaLogic • Microsoft middleware
  • 20. SAP NetWeaver impact on development of SAP solutions
  • 21. SAP NetWeaver impact on architecture Client 1 RF (Financial Accounting), RA (Assets Accounting), RK (Cost Accounting), RK-P (Projects), RP (Human Resources), RM-INST (Plant Maintenance), RM-QSS Server (Quality Assurance), RM-MAT (Materials Management), RM-PPS (Production Planning and Control), RV (Sales ABAP/4 and Distribution) Data dictionary Dynpro Interfaces Client N RF (Financial Accounting), RA (Assets Accounting), RK (Cost Accounting), RK-P (Projects), RP (Human Resources), RM-INST (Plant Maintenance), RM-QSS (Quality Assurance), RM-MAT (Materials Management), RM-PPS (Production Planning and Control), RV (Sales and Distribution) SAP R/2
  • 22. SAP NetWeaver impact on architecture Presentation (SAP GUI) BC (Basis), AM (Asset Management) CO (Controlling), FI (Financial Accounting), HR (Human Resources), IS (Industry Specific Solutions), PM (Plant Maintenance), PP (Production Planning), PS (Project System), QM (Quality Management), SD (Sales and Distribution), MM (Materials Management), WF (Business Work Flow) Application Server 1 Database Application Server N Presentation (SAP GUI) BC (Basis), AM (Asset Management) CO (Controlling), FI (Financial Accounting), HR (Human Resources), IS (Industry Specific Solutions), PM (Plant Maintenance), PP (Production Planning), PS (Project System), QM (Quality Management), SD (Sales and SAP R/3 Distribution), MM (Materials Management), WF (Business Work Flow)
  • 23. SAP NetWeaver impact on architecture Applications Role-specific user interface DB1 ERP CRM SRM … Workflows Applications DBN ERP CRM Integration Platform SAP NetWeaver SRM … SAP ECC
  • 24. SAP NetWeaver impact on integration 1 Integration ability Process automation Lower Use integration 2 products with pre- workload configured business Enhanced content and productivity connectors to reduce custom integration Lower hardware Adaptability to costs TCO 3 specific industry reduction requirements Lower development costs SAP NetWeaver 4 Reduced integration Lower costs costs through integration hubs Lower maintenance costs provides 5 Use Web Services and other open standards out-of-the box instead of proprietary API technologies integration
  • 25. SAP NetWeaver impact on development SAP NetWeaver provides a set of changed and improved development tools.
  • 26. SAP NetWeaver development tools • SAP Web Dynpro • SAP NetWeaver Developer Studio • SAP Composite Application Framework • SAP Solution Manager • Others
  • 27. SAP NetWeaver impact on implementation Phase 0 - Planning Phase 1 – Project preparation 1 Define project goals 1 Develop project plan 2 Develop SAP implementation strategy 2 Define business process re-engineering tasks 3 Conceptualize the new system 4 Budget, project schedule Phase 2 – Business Blueprint 1 Design new business processes 2 Configure the system 3 Define add-on functionality to be developed 4 Approve the project plan Phase 3.1 Realization Phase 3.1 Realization Phase 3.1 Realization Baseline prototype Final Scope Integration testing 1 Define the main new process 1 Final testing of the new system 1 Complete testing of the new 2 Complete system configuration 2 Conduct a cutover rehearsal business process 3 Design add-on functionality 3 Create operation manual 2 Develop and conduct unit testing 4 Prepare master data 4 Conduct user trainings 3 Create a migration plan 5 Create overall migration plan 5 System and tolerance testing 4 Create a training plan 5 Create a system operating plan Phase 5 – Go live and support Phase 4 – Final preparation 1 Post go live support 1 User acceptance testing 2 Evaluate implementation benefits 2 End-user training 3 Close project 3 Complete migration preparation 4 Final migration 5 Project confirmation
  • 28. SAP NetWeaver impact on project actors A survey was carried out in order to find out the opinion of SAP specialist about SAP NetWeaver impact on project actors: • 200 invitations sent out • 42 responses • Specialists with experience ranging from 1 to 14 years • Answers from USA, Brazil, India, UK, Sweden, Norway, France, Germany, Poland, Lithuania and South Africa
  • 29. SAP NetWeaver impact on customers Benefits
  • 30. SAP NetWeaver impact on customers Drawbacks
  • 31. SAP NetWeaver impact on developers Benefits
  • 32. SAP NetWeaver impact on developers Drawbacks
  • 33. SAP NetWeaver impact on consultants Benefits
  • 34. SAP NetWeaver impact on consultants Drawbacks
  • 36. Conclusions • The ability of SAP to adapt quickly to changes in the market, fulfil customer needs and achieve customer satisfaction. • SOA could be seen as an evolution rather than revolution • SAP was one of the first software companies to adapt SOA principles introducing its integration platform – SAP NetWeaver • SAP NetWeaver is a brand name that covers well-known SAP development and integration tools with enriched functionality.
  • 37. Conclusions (continued) • The main solutions that could be compared to SAP NetWeaver are: IBM WebSphere, Oracle Fusion, BEA AquaLogic, and Microsoft Middleware. • SAP NetWeaver evolved by changing the three-tier SAP architecture to SOA-based SAP architecture. • SAP NetWeaver helped to ensure a better integration of SAP solutions forming the mySAP Business Suite. • SAP NetWeaver is formed from various enriched tools that help to develop further SAP applications.
  • 38. Conclusions (continued) • The SAP Solution Manager empowered to monitor and control the implementation process much better than before. • According to SAP NetWeaver specialists, the SOA market, is going to grow rapidly in the following three years. However,SAP is believed to have slower growth rate than the market average. • SAP NetWeaver specialists also claim that SAP NetWeaver is an important competitive advantage of SAP as a company as well as a system in the ERP market.
  • 39. Conclusions (continued) • The benefits of SAP NetWeaver on SAP customers is believed to be high however there would be some minor drawbacks. • SAP NetWeaver effects on SAP developers are smaller than on customers as the tools used for the development of new applications are basically the same with the addition of enriched functionality. • According to SAP specialists the impact of SAP NetWeaver on SAP consultants is the least among the three analyzed business partners.