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Conference Call Transcription methods
Small businesses and corporate houses hold conferences, press releases, seminars and interviews on a
regular basis. Most of these need to be documented to keep the workings of the company transparent.
But due to the paucity of time, it may not be always possible to record the verbals by hand. For this
purpose, companies use a voice recorder such as an Olympus voice recorder or a Sony voice recorder.
These voice recorders can be bought cheap and can record hour’s worth of audio in universal accepted
digital formats – Mp3 and Wav. Besides their cost, their small size (portability) makes than an ideal
choice for recording audio.
There are basically 2 ways that companies now a day’s use to transcribe
corporate meetings and conferences. These are
1) Employ expert Transcribers and transcriptionists – Large corporate houses, news
agencies and even government organizations may need large amount of transcription work
over a continued period of time. To keep long term costs low and to save time transcribing
files, companies prefer to hire expert and qualified transcriptionists. These transcriptionists,
can work efficiently and can transcribe conference call and meetings very quickly, often
within a span of just 3-4 hours for 1 audio hour. The main advantages of employing an expert
transcriptionists is the saving of external hiring cost in the long term, better accountability and
control over the work.
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But not all companies may prefer to employ transcriptionists. There is a second method that
companies may use to get their work transcribed.
2) Contract with a Transcription Service Provider – Transcription service companies can
be classified into 2 categories on the basis of their location - Outsourcing Transcription
Company and a local transcription company. Businesses may hire either one depending on the
disadvantages and the advantages that each one has and what suits their business the best.
The main advantage of outsourcing transcription services is that the services cost 30 to 60
percent less as compared to a local transcription service company. But some businesses may
not want their work or files to be transcribed by someone who is not present in their country.
In such cases, businesses prefer to hire a local transcription service firm.
So after comparing the two transcription service companies based on their location, which one
should a business hire?
It depends. If saving cost is a prime concern, then outsourcing transcription work is the way to go. If
the company needs transcription work for cassettes, tapes, VHS etc i.e. analog media, then it is
recommended that the work be given to a local transcriber service provider. For other decision
criteria’s such as confidentiality, on time delivery, quality of work, extra services, payment terms and
contracts, any one of the conference and meeting transcription service company can be chosen.
Nowadays, the field of transcription has become highly competitive. Because of the intense
competition, transcription service providers have continuously dropped their rates and increased their
service bar. Choosing the right transcription service provider should not be a difficult or a time
consuming decision as there are a plethora of quality service providers in the market, all offering
excellent services.
Summary –
Many business need transcription services for conferences and meetings. With so many
transcription service providers out there, what should be the criteria for choosing one? The
decision is based on 2 parameters, as discussed in the article.
About the Author
Written By- Joshua Schmidt. Joshua Schmidt has been providing conference call and meeting
transcription services to a number of corporate houses, small and medium businesses, news
agencies, nongovernmental organizations and individuals.
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