Elea McDonnell Feit gave a keynote at the Online Marketing Summit in Philadelphia on July 8, 2010 titled "Why Analytics Now?". She discussed how data analytics can provide surprising insights into consumer behavior online, with social media, user-generated content, and beyond. Research from the Wharton Interactive Media Initiative has shown that what customers say online matters, the crowd provides value, social networks can predict purchases, influencers are effective locally, and freemium pricing works well. Data analytics provides opportunities for marketers to make better business decisions and increase profits.