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OneNeck Vendor Showcase ERP Outsourcing, Dynamics AX and Managed Services A CIO’s Perspective on Application Management, Infrastructure, Maintenance and Support
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Panel Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who is OneNeck? ,[object Object],[object Object],Introducing OneNeck
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],At a glance Introducing OneNeck
Scale and Complexity  of Operations Introducing OneNeck Service Desk tickets per year 48,000 71 % of issues resolved by the Support Center 37 Operating Systems instances supported 344 ERP Environments supported 85 % of issues resolved in 1 day or less
Sunny Delight Beverages  Company Background  ,[object Object],[object Object],[object Object],[object Object]
Customer Profile “ Sunny Delight recently implemented Microsoft's Axapta (Dynamics AX) application with the help of OneNeck. We were most impressed with their ability to deliver SunnyD's infrastructure and ERP environments in our highly complex and fast paced implementation model. OneNeck continues to demonstrate a commitment to the success of our business by providing us with flexible implementation and support models.” Services Provided by OneNeck Provided Services Mike Kennedy DIRECTOR, GLOBAL INFORMATION TECHNOLOGY SOLUTIONS Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
Sunny Delight Beverages Application Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages  Technical Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages  Outsourcing Rationale ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages  Partner Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages Outsourcing Solution ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages  Outsourcing Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sunny Delight Beverages  Outsourcing Benefits ,[object Object],[object Object],[object Object],[object Object]
Targus   Company Background ,[object Object],[object Object],[object Object],[object Object]
Customer Profile t "We are pleased to extend our relationship with OneNeck. Their breadth of capabilities and customer-centric delivery model makes them a perfect fit for Targus. Through our outsourcing agreement, we will be able to focus on our core business objectives while OneNeck manages the day-to-day operations of our global enterprise systems environment.”  Mark See CHIEF  INFORMATION OFFICER Services Provided by OneNeck Provided Services Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
Targus   Application Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Targus   Technical Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Targus   Outsourcing Rationale ,[object Object],[object Object],[object Object],[object Object],[object Object]
Targus   Partner Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object]
Targus   Outsourcing Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Targus   Outsourcing Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Skanska USA Building    Company Background ,[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Profile “ OneNeck is an ideal partner for Skanska. OneNeck’s focus on customized managed services provides us with capabilities that are world-class, yet very cost effective. They are the clear leader in providing highly-tailored J.D. Edwards application management to global businesses. Chris Stockley CHIEF  INFORMATION OFFICER Services Provided by OneNeck Provided Services Provided Services Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
Skanska USA Building   Application Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Skanska USA Building   Technical Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Skanska USA Building   Outsourcing Rationale ,[object Object],[object Object],[object Object]
Skanska USA Building   Partner Requirements ,[object Object],[object Object],[object Object]
Skanska USA Building   Outsourcing Solution ,[object Object],[object Object],[object Object],[object Object]
Skanska USA Building   Outsourcing Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
Panel Questions & Discussion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dynamics AX / ERP Outsourcing and Managed Services A CIO’s Perspective on Application Management, Infrastructure, Maintenance and Support A copy of this presentation will be sent to you via email. For more information about OneNeck IT Services: Phone: (480) 315-3000  Email: Info@OneNeck.com Website: www.OneNeck.com
Thank you for your time

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ERP Outsourcing and Managed Services Panel Discussion

  • 1.  
  • 2. OneNeck Vendor Showcase ERP Outsourcing, Dynamics AX and Managed Services A CIO’s Perspective on Application Management, Infrastructure, Maintenance and Support
  • 3.
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  • 7. Scale and Complexity of Operations Introducing OneNeck Service Desk tickets per year 48,000 71 % of issues resolved by the Support Center 37 Operating Systems instances supported 344 ERP Environments supported 85 % of issues resolved in 1 day or less
  • 8.
  • 9. Customer Profile “ Sunny Delight recently implemented Microsoft's Axapta (Dynamics AX) application with the help of OneNeck. We were most impressed with their ability to deliver SunnyD's infrastructure and ERP environments in our highly complex and fast paced implementation model. OneNeck continues to demonstrate a commitment to the success of our business by providing us with flexible implementation and support models.” Services Provided by OneNeck Provided Services Mike Kennedy DIRECTOR, GLOBAL INFORMATION TECHNOLOGY SOLUTIONS Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
  • 10.
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  • 18. Customer Profile t "We are pleased to extend our relationship with OneNeck. Their breadth of capabilities and customer-centric delivery model makes them a perfect fit for Targus. Through our outsourcing agreement, we will be able to focus on our core business objectives while OneNeck manages the day-to-day operations of our global enterprise systems environment.” Mark See CHIEF INFORMATION OFFICER Services Provided by OneNeck Provided Services Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
  • 19.
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  • 26. Customer Profile “ OneNeck is an ideal partner for Skanska. OneNeck’s focus on customized managed services provides us with capabilities that are world-class, yet very cost effective. They are the clear leader in providing highly-tailored J.D. Edwards application management to global businesses. Chris Stockley CHIEF INFORMATION OFFICER Services Provided by OneNeck Provided Services Provided Services Desktop, PDA, and Phone Systems Management Application Administration Database Administration Operating System Administration WAN/LAN Management Infrastructure Management Additional Services EDI/E-Commerce Transaction Administration Application Integration Application Functional Support Application Development Data Center Facilities 24/7 Support Center
  • 27.
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  • 34. Dynamics AX / ERP Outsourcing and Managed Services A CIO’s Perspective on Application Management, Infrastructure, Maintenance and Support A copy of this presentation will be sent to you via email. For more information about OneNeck IT Services: Phone: (480) 315-3000 Email: Info@OneNeck.com Website: www.OneNeck.com
  • 35. Thank you for your time