[Webinar] Case Management with the Nuxeo Platform

•

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Every case management application is different, just like every organization that routes a case through a particular process has different requirements. Routing a mortgage application in a financial services company is very different from routing an insurance claim or routing product proposals in a highly regulated environment. With the Nuxeo Platform, you can build the case management application that adapts to your business context in a fraction of the time it would take to develop a solution on your own. You can get a working prototype running in days or weeks, by using Nuxeo Studio to define your business content models, permission sets, and workflows. Join us for this webinar where Thibaud will show you how Nuxeo Studio can help you build a powerful case-centric application that addresses your unique requirements.

Tecnologia Negócios

What is a case ?
3
Information that aids in the resolution of an issue

Where do cases come from ?
4
• Mail
• Fax
• Data Entry
• Twitter and other Social Collab Networks
• Other Systems

What is case management?
5
A “case” is any project, transaction, service or response
that is “opened” and “closed” over a period of time to achieve
resolution of a problem, claim, request, proposal,
development or other complex activity.
!
It is likely to involve multiple persons inside and outside of the
organization, with varying relationships to each other,
as well as multiple documents and messages.
!
!http://www.aiim.org/What-is-Case-Management

What is case management?
6
Creating, ingesting, routing, collaborating on,
maintaining and managing cases and their
associated processes

What is case management?
7
Getting the right information to the right people at
the right time so they can make the right decision

Nuxeo Platform
9
Content Repository: Access Control, Rich Content
Model, Audit, Query, File Storage

Nuxeo Platform
10
Business Logic
Content Repository: Access Control, Rich Content
Model, Audit, Query, File Storage
Data
Presentation
Conversion Kit
Workﬂow
Engine
Authentication &
Identity
Management
Extensible Back
Ofﬁce
Optional add-ons, extensions, integrations, and feature
sets (20+)
REST
API
CMIS
Client
SDKs:
Java
JavaScript
Python
iOS
Android
WebDAV
Nuxeo Drive (multi-
device ﬁle sync)

Nuxeo Platform
12
Business Logic
Content Repository: Access Control, Rich Content
Model, Audit, Query, File Storage
Data
Presentation
Conversion Kit
Workﬂow
Engine
Authentication &
Identity
Management
Extensible Back
Ofﬁce
Optional add-ons, extensions, integrations, and feature
sets (20+)
REST
API
CMIS
Client
SDKs:
Java
JavaScript
Python
iOS
Android
WebDAV
Nuxeo Drive (multi-
device ﬁle sync)

Customers who build on Nuxeo Platform
13

FICO
14
• Content Application Platform
for multiple FICO products
• FICO Cloud and Private Cloud
• Case-oriented applications to
ﬁght credit card fraud
• Link fraud detection system
with people (fraud suspect ->
fraud case)
• Integrated with FICO products
• Tools Platform - Modeling
Repository

• Body Level One
• Body Level Two
• Body Level Three
• Body Level Four
• Body Level Five
Electronic Arts
15
• Digital asset = game
build
• Contains audio,
images, video and
metadata
• Control and track
access to pre-releases
• Fingerprinting on
builds
• Mission critical access
control, distributed on
23 sites globally

• Body Level One
• Body Level Two
• Body Level Three
• Body Level Four
• Body Level Five
Jeppesen / Boeing
16
• Deployed on Boeing
Cloud Platform
• Next generation ﬂight
bags for aircraft pilots
• Store, manage and
prepare content to be
distributed to pilots
• Enable fast content
update anywhere
• Delivering content to
200,000+ iPads all over
the world!

discover on nuxeo.com
try at nuxeo.com/downloads

discover on nuxeo.com
try at nuxeo.com/downloads
learn with doc.nuxeo.com

discover on nuxeo.com
try at nuxeo.com/downloads
learn with doc.nuxeo.com
ask at answers.nuxeo.com

discover on nuxeo.com
try at nuxeo.com/downloads
learn with doc.nuxeo.com
ask at answers.nuxeo.com
code on github.com/nuxeo

discover on nuxeo.com
try at nuxeo.com/downloads
learn with doc.nuxeo.com
ask at answers.nuxeo.com
code on github.com/nuxeo
Thank You!

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Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024. Taxonomies at their core enable effective tagging and retrieval of content, and combined with ontologies they extend to the management and understanding of related data. There are even greater benefits of taxonomies and ontologies to enhance your enterprise information architecture when applying them to a semantic layer. A survey by DBP-Institute found that enterprises using a semantic layer see their business outcomes improve by four times, while reducing their data and analytics costs. Extending taxonomies to a semantic layer can be a game-changing solution, allowing you to connect information silos, alleviate knowledge gaps, and derive new insights. Hedden, who specializes in taxonomy design and implementation, presented how the value of taxonomies shouldn’t reside in silos but be integrated with ontologies into a semantic layer. Learn about: - The essence and purpose of taxonomies and ontologies in information and knowledge management; - Advantages of semantic layers leveraging organizational taxonomies; and - Components and approaches to creating a semantic layer, including the integration of taxonomies and ontologies

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

Enterprise Knowledge

Building Digital Trust in a Digital Economy Veronica Tan, Director - Cyber Security Agency of Singapore Apidays Singapore 2024: Connecting Customers, Business and Technology (April 17 & 18, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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[Webinar] Case Management with the Nuxeo Platform

1. Case Management Thursday April 22, 2014

2. What is Case Management? 2

3. What is a case ? 3 Information that aids in the resolution of an issue

4. Where do cases come from ? 4 • Mail • Fax • Data Entry • Twitter and other Social Collab Networks • Other Systems

5. What is case management? 5 A “case” is any project, transaction, service or response that is “opened” and “closed” over a period of time to achieve resolution of a problem, claim, request, proposal, development or other complex activity. ! It is likely to involve multiple persons inside and outside of the organization, with varying relationships to each other, as well as multiple documents and messages. ! !http://www.aiim.org/What-is-Case-Management

6. What is case management? 6 Creating, ingesting, routing, collaborating on, maintaining and managing cases and their associated processes

7. What is case management? 7 Getting the right information to the right people at the right time so they can make the right decision

8. CONTENT USERS PROCESSES API Nuxeo 8

9. Nuxeo Platform 9 Content Repository: Access Control, Rich Content Model, Audit, Query, File Storage

10. Nuxeo Platform 10 Business Logic Content Repository: Access Control, Rich Content Model, Audit, Query, File Storage Data Presentation Conversion Kit Workflow Engine Authentication & Identity Management Extensible Back Office Optional add-ons, extensions, integrations, and feature sets (20+) REST API CMIS Client SDKs: Java JavaScript Python iOS Android WebDAV Nuxeo Drive (multi- device file sync)

11. Demo Time 11

12. Nuxeo Platform 12 Business Logic Content Repository: Access Control, Rich Content Model, Audit, Query, File Storage Data Presentation Conversion Kit Workflow Engine Authentication & Identity Management Extensible Back Office Optional add-ons, extensions, integrations, and feature sets (20+) REST API CMIS Client SDKs: Java JavaScript Python iOS Android WebDAV Nuxeo Drive (multi- device file sync)

13. Customers who build on Nuxeo Platform 13

14. FICO 14 • Content Application Platform for multiple FICO products • FICO Cloud and Private Cloud • Case-oriented applications to ﬁght credit card fraud • Link fraud detection system with people (fraud suspect -> fraud case) • Integrated with FICO products • Tools Platform - Modeling Repository

15. • Body Level One • Body Level Two • Body Level Three • Body Level Four • Body Level Five Electronic Arts 15 • Digital asset = game build • Contains audio, images, video and metadata • Control and track access to pre-releases • Fingerprinting on builds • Mission critical access control, distributed on 23 sites globally

16. • Body Level One • Body Level Two • Body Level Three • Body Level Four • Body Level Five Jeppesen / Boeing 16 • Deployed on Boeing Cloud Platform • Next generation ﬂight bags for aircraft pilots • Store, manage and prepare content to be distributed to pilots • Enable fast content update anywhere • Delivering content to 200,000+ iPads all over the world!

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[Webinar] Case Management with the Nuxeo Platform

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[Webinar] Case Management with the Nuxeo Platform