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8 Things...
        You Should Know About
        Open Source ECM
        AIIM Roadshow - 2010


        Cheryl McKinnon - CMO - Nuxeo
        Twitter: @CherylMcKinnon   E-mail: cmckinnon@nuxeo.com




                Open Source ECM


Friday, October 1, 2010
Nuxeo
        Who Are We?


                                  2
                Open Source ECM


Friday, October 1, 2010
Nuxeo: Who Are We?
             • Our Focus is Enterprise Content Management
                     Not an onramp to another core offering

             • Open Source as Efficient Development Model
                     Open development process, freely available ECM platform & components to
                     download / deploy / extend, trick-free business-friendly licensing, etc.

             • Built for 21st Century business
                     Architecture intended for world of lean, mobile, social, interoperability,
                     standards-friendly, where organizations run on content & information

             • A Social Marketplace in action
                     Innovation driven by community of customers, partners, our core developers

                                                                                                  3
                Open Source ECM


Friday, October 1, 2010
Nuxeo: Who Are We?

             • 10 Years of Success
             • Open Source Enterprise Content Management
               provider with global customer base
             • Current Architecture - a Java-based ECM platform
               built for flexibility and extensibility
             • Rapid growth in North America since 2009


                                                                  4
                Open Source ECM


Friday, October 1, 2010
8 Things You Should Know
                  About Open Source ECM



                                            5
                Open Source ECM


Friday, October 1, 2010
#1
                  You Can Get Started on an
                       ECM Project...
                           Now

                                              6
                Open Source ECM


Friday, October 1, 2010
#1 - You Can Get Started on
        an ECM Project...Now
            • No need to let business problems escalate due to
              lack of short term budget funding
            • Early requirements research can be done with little
              or no up-front financial investment
            • Simplified approach to product procurement allows
              more transparent financial planning for development
              and deployment


                                                                    7
                Open Source ECM


Friday, October 1, 2010
#2
               Open Source ECM is *NOT*
               Written by Some Guy in his
                    Mom’s Basement

                                            8
                Open Source ECM


Friday, October 1, 2010
#2 - *Not* Written by Some
        Guy in his Mom’s Basement
            • Still a lingering - and out-dated - perception of open
              source as hobbyist driven
            • IT managers and software architects have long
              recognized open source for infrastructure use
            • Professional support, developers, QA and services
              are all provided by vendors who understand
              enterprise needs
            • Beware of the Fear, Uncertainty and Doubt (FUD)
              from legacy vendors
                                                                       9
                Open Source ECM


Friday, October 1, 2010
#3
                          You Don’t Need to be a
                          Developer to Use Open
                               Source ECM

                                                   10
                Open Source ECM


Friday, October 1, 2010
#3 - You Don’t Need to be a
        Developer to Use Open Source ECM
            • Organizations with complex or unique ECM
              requirements can always choose to customize
            • Packaged downloads for streamlined installation or
              appliances for virtual machine platforms
            • Clean, approachable user experience designed for
              use by typical information workers
            • Graphical, wizard-driven customization and
              configuration environment puts control into hands of
              information architects and business analysts
                                                                   11
                Open Source ECM


Friday, October 1, 2010
#4
              Don’t Confuse Open Source
                      with “Free”


                                          12
                Open Source ECM


Friday, October 1, 2010
#4 - Don’t Confuse Open
        Source with “Free”
            • All ECM projects require a long term plan for
              deployment, needs analysis, training and ongoing
              support and maintenance
            • Select an ECM platform because it meets your
              business and technical needs - not because there is
              a perception of ‘no cost’
            • Prepare to invest in the support and assurances that
              best align with the mission critical nature of the
              content application
                                                                 13
                Open Source ECM


Friday, October 1, 2010
#5
               Open Source ECM Vendors
               Walk the Enterprise 2.0 Talk


                                              14
                Open Source ECM


Friday, October 1, 2010
#5 - Open Source ECM Vendors
        Walk the Enterprise 2.0 Talk

            • Successful open source projects are vibrant
              communities that encourage peer-to-peer
              engagement
            • Most vendors have jumped on the “Community” and
              “Social Marketplace” bandwagon in last 2 years
            • Open source ECM has valued knowledge-sharing,
              online community, peer support and customer input
              for years
                                                              15
                Open Source ECM


Friday, October 1, 2010
#6
                  Open Source Vendors Can
                  Better Align to Customer
                            Values

                                             16
                Open Source ECM


Friday, October 1, 2010
#6 - Open Source Vendors Can
        Better Align to Customer Values
            • Vendors who derive revenue from license sales will
              benefit far in advance of their customers
            • ECM deployments require weeks or months to show
              ROI and deliver on deployment objectives
            • Open Source vendors benefit when the customer
              does: during the application build and deployment
              phases
            • Ongoing maintenance and support costs need to be
              transparent and predictable
                                                                   17
                Open Source ECM


Friday, October 1, 2010
#7
                          Not All Vendor Business
                           Models are the Same


                                                    18
                Open Source ECM


Friday, October 1, 2010
#7 - Not All Vendor Business
        Models are the Same
            • Insist upon clarity and transparency from the open
              source ECM vendor
            • Ensure the software that is tested and piloted is the
              same software that the vendor will support
            • Do due diligence to ensure no hidden catches or
              unexpected costs or upgrade charges
            • Ensure the vendor open source license model is a
              good fit for your overall IT architecture
                                                                      19
                Open Source ECM


Friday, October 1, 2010
#8
             ECM is No Longer a Frill but
             is Essential to 21st Century
                      Business

                                            20
                Open Source ECM


Friday, October 1, 2010
#8 - ECM is No Longer a Frill
            • Rise of the Web means small and new companies
              can compete with incumbents
            • Democratization of opportunity also means
              democratization of risk
            • Requirements to manage, capture and preserve
              content extends to companies of all sizes and
              corporate structures
            • Open Source ECM helps keep the playing field level

                                                              21
                Open Source ECM


Friday, October 1, 2010
2010 - A Turning Point in the
        Evolution of Enterprise
        Content Management



                                        22
                Open Source ECM


Friday, October 1, 2010
Today - Second Generation of
        ECM Deployments
          • AIIM - May 2010 Market Intelligence Report
                • 35% of Respondents are deploying new Enterprise
                  Content Management systems over next 12-18 months
                • 64% of Respondents would consider using Open
                  Source ECM software products
                • Software as a Service ECM alternatives expected to
                  double over 12-18 months - up to 12% will use SaaS


                                                                       23
                Open Source ECM


Friday, October 1, 2010
Today - Second Generation of
        ECM Deployments
             • Gartner - April 2010
                   • Gartner has seen a sustained rise in open source
                     content management offerings during the past 2 years
                   • 90% driven by perception of cost savings - also
                     increased core maturity of available products, better
                     flexibility and innovation
                   •      “How to Determine if Open Source Makes Sense for your Content Management Strategy
                          Publication Date: 15 April 2010/ID Number: G00175045




                                                                                                              24
                Open Source ECM


Friday, October 1, 2010
CMIS - Content Management
        Becomes Interoperable



                                    25
                Open Source ECM


Friday, October 1, 2010
Open Standards / Open
        Source
             • Taking our Digital Footprint Seriously
                   • Long Term Preservation
                          •       PDF/A

                          •       Era of Information Overload becomes Dark Ages 2.0?

                   • Broad, accessible software source code
                          •       User and developer community “future-proofs” against
                                  vendor merger and acquisitions or proprietary file types

                   • Public sector, large organizations, archives can assert
                     control over their digital content requirements
                                                                                            26
                Open Source ECM


Friday, October 1, 2010
Background
       • Draft specification
         submitted to OASIS in
         2008
       • Strong participation and
         collaboration among 19
         vendors
       • Final public draft in
         January 2010
       • Ratification on May 4,
         2010

                                    27
                Open Source ECM


Friday, October 1, 2010
CMIS: Why and What?

             • Statement of Purpose
                   • Define a domain model that can be used by applications
                     to work with one or more Content Management systems
                          •       Data Model, Abstract Capabilities, Set of Bindings

                          •       Problem of “islands of incompatible systems” making it
                                  difficult for organizations and application developers to
                                  integrate content across and among systems



                                                                                             28
                Open Source ECM


Friday, October 1, 2010
CMIS 1.0
                           CMIS Client : Portal, Scanning, Content
                              Management or Business Apps
                                                           CRUD operations           Filing
                          Document
                                              Metadata
                                                                Query : CMISQL
                                  Folder     Checkin, Checkout                        Relations
                                                                     Renditions
                                       Versions             ACL


                                                  REST (AtomPub) or
                                                        SOAP

                                                     EMC/
                                                                             Open Text/
                     IBM/Filenet          Nuxeo     Documen-    Sharepoint                    ...
                                                                              Livelink
                                                      tum


                                                                                                    29
                Open Source ECM


Friday, October 1, 2010
Problem is Not Vendor Lock-in
        It’s Content Lock-in



                                        30
                Open Source ECM


Friday, October 1, 2010
Lowest Common Denominator or
        Greatest Common Factor?
     • Basics of the
       Specification
           • Object Types
                  •       Documents, Folders,
                          Relationships, Policies

           • Each object has an object
             identity, properties
           • Objects may an access
             control list, a content
             stream or rendition
                                                    31
                Open Source ECM


Friday, October 1, 2010
CMIS: Real World Content
        Applications - Today



                                   32
                Open Source ECM


Friday, October 1, 2010
Real World CMIS in Action
            • Content Management
              Goes Mobile
                  •       Android CMIS Broswer
                          •       Browse CMIS repository

                          •       View Documents

                          •       Email Documents

                          •       Search

                          •       View Document Properties

                          http://code.google.com/p/android-cmis-browser/
                                                                           33
                Open Source ECM


Friday, October 1, 2010
Nuxeo ECM: A Platform for Content Applications

                                   Construction               Media               Government              Life Sciences

       Business
       Solutions
                                  Correspondence            Contracts                                       Records
                                                                              Invoice Processing
                                   Management              Management                                      Management




                                                                          Case            Structured
       Horizontal                  Document        Digital Asset
                                                                      Management          Document
                                                                                                              Content
       Packages                   Management       Management                                                Aggregator
                                                                       Framework            Server




                                                           Nuxeo Enterprise Platform
      Platform                                    Complete set of components covering all aspects of ECM

       Content
    Infrastructure
                                                                      Nuxeo Core
                                                   Lightweight, scalable, embeddable content repository              34
                Open Source ECM


Friday, October 1, 2010
Use Cases: Platform for
        Content Applications
             • Turn-key ECM Applications
                   • Document Management, Digital Asset Management,
                     Records Management

             • Content-Centric Business Applications
                   • Former Described by Gartner as Content-Enabled
                     Vertical Applications (CEVA) - Now “Composite Content
                     Applications” (CCA)
                          •       Correspondence Control, Case Management, Contracts
                                  Management, Invoice Processing
                                                                                       35
                Open Source ECM


Friday, October 1, 2010
Use Cases: Platform for
        Content Applications


             • Embedded as a Service
                   • “OEM” content repository
                   • Mobile, offline applications needing lean, secure
                     document store




                                                                        36
                Open Source ECM


Friday, October 1, 2010
More Information?
        Nuxeo - Open Source ECM



                www.nuxeo.com

                          White Paper


                                        37
                Open Source ECM


Friday, October 1, 2010
Wrap Up / Q&A




                                  38
                Open Source ECM


Friday, October 1, 2010

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Aiim 2010 roadshow - 8 things you should know about open source ecm - nuxeo (2)

  • 1. 8 Things... You Should Know About Open Source ECM AIIM Roadshow - 2010 Cheryl McKinnon - CMO - Nuxeo Twitter: @CherylMcKinnon E-mail: cmckinnon@nuxeo.com Open Source ECM Friday, October 1, 2010
  • 2. Nuxeo Who Are We? 2 Open Source ECM Friday, October 1, 2010
  • 3. Nuxeo: Who Are We? • Our Focus is Enterprise Content Management Not an onramp to another core offering • Open Source as Efficient Development Model Open development process, freely available ECM platform & components to download / deploy / extend, trick-free business-friendly licensing, etc. • Built for 21st Century business Architecture intended for world of lean, mobile, social, interoperability, standards-friendly, where organizations run on content & information • A Social Marketplace in action Innovation driven by community of customers, partners, our core developers 3 Open Source ECM Friday, October 1, 2010
  • 4. Nuxeo: Who Are We? • 10 Years of Success • Open Source Enterprise Content Management provider with global customer base • Current Architecture - a Java-based ECM platform built for flexibility and extensibility • Rapid growth in North America since 2009 4 Open Source ECM Friday, October 1, 2010
  • 5. 8 Things You Should Know About Open Source ECM 5 Open Source ECM Friday, October 1, 2010
  • 6. #1 You Can Get Started on an ECM Project... Now 6 Open Source ECM Friday, October 1, 2010
  • 7. #1 - You Can Get Started on an ECM Project...Now • No need to let business problems escalate due to lack of short term budget funding • Early requirements research can be done with little or no up-front financial investment • Simplified approach to product procurement allows more transparent financial planning for development and deployment 7 Open Source ECM Friday, October 1, 2010
  • 8. #2 Open Source ECM is *NOT* Written by Some Guy in his Mom’s Basement 8 Open Source ECM Friday, October 1, 2010
  • 9. #2 - *Not* Written by Some Guy in his Mom’s Basement • Still a lingering - and out-dated - perception of open source as hobbyist driven • IT managers and software architects have long recognized open source for infrastructure use • Professional support, developers, QA and services are all provided by vendors who understand enterprise needs • Beware of the Fear, Uncertainty and Doubt (FUD) from legacy vendors 9 Open Source ECM Friday, October 1, 2010
  • 10. #3 You Don’t Need to be a Developer to Use Open Source ECM 10 Open Source ECM Friday, October 1, 2010
  • 11. #3 - You Don’t Need to be a Developer to Use Open Source ECM • Organizations with complex or unique ECM requirements can always choose to customize • Packaged downloads for streamlined installation or appliances for virtual machine platforms • Clean, approachable user experience designed for use by typical information workers • Graphical, wizard-driven customization and configuration environment puts control into hands of information architects and business analysts 11 Open Source ECM Friday, October 1, 2010
  • 12. #4 Don’t Confuse Open Source with “Free” 12 Open Source ECM Friday, October 1, 2010
  • 13. #4 - Don’t Confuse Open Source with “Free” • All ECM projects require a long term plan for deployment, needs analysis, training and ongoing support and maintenance • Select an ECM platform because it meets your business and technical needs - not because there is a perception of ‘no cost’ • Prepare to invest in the support and assurances that best align with the mission critical nature of the content application 13 Open Source ECM Friday, October 1, 2010
  • 14. #5 Open Source ECM Vendors Walk the Enterprise 2.0 Talk 14 Open Source ECM Friday, October 1, 2010
  • 15. #5 - Open Source ECM Vendors Walk the Enterprise 2.0 Talk • Successful open source projects are vibrant communities that encourage peer-to-peer engagement • Most vendors have jumped on the “Community” and “Social Marketplace” bandwagon in last 2 years • Open source ECM has valued knowledge-sharing, online community, peer support and customer input for years 15 Open Source ECM Friday, October 1, 2010
  • 16. #6 Open Source Vendors Can Better Align to Customer Values 16 Open Source ECM Friday, October 1, 2010
  • 17. #6 - Open Source Vendors Can Better Align to Customer Values • Vendors who derive revenue from license sales will benefit far in advance of their customers • ECM deployments require weeks or months to show ROI and deliver on deployment objectives • Open Source vendors benefit when the customer does: during the application build and deployment phases • Ongoing maintenance and support costs need to be transparent and predictable 17 Open Source ECM Friday, October 1, 2010
  • 18. #7 Not All Vendor Business Models are the Same 18 Open Source ECM Friday, October 1, 2010
  • 19. #7 - Not All Vendor Business Models are the Same • Insist upon clarity and transparency from the open source ECM vendor • Ensure the software that is tested and piloted is the same software that the vendor will support • Do due diligence to ensure no hidden catches or unexpected costs or upgrade charges • Ensure the vendor open source license model is a good fit for your overall IT architecture 19 Open Source ECM Friday, October 1, 2010
  • 20. #8 ECM is No Longer a Frill but is Essential to 21st Century Business 20 Open Source ECM Friday, October 1, 2010
  • 21. #8 - ECM is No Longer a Frill • Rise of the Web means small and new companies can compete with incumbents • Democratization of opportunity also means democratization of risk • Requirements to manage, capture and preserve content extends to companies of all sizes and corporate structures • Open Source ECM helps keep the playing field level 21 Open Source ECM Friday, October 1, 2010
  • 22. 2010 - A Turning Point in the Evolution of Enterprise Content Management 22 Open Source ECM Friday, October 1, 2010
  • 23. Today - Second Generation of ECM Deployments • AIIM - May 2010 Market Intelligence Report • 35% of Respondents are deploying new Enterprise Content Management systems over next 12-18 months • 64% of Respondents would consider using Open Source ECM software products • Software as a Service ECM alternatives expected to double over 12-18 months - up to 12% will use SaaS 23 Open Source ECM Friday, October 1, 2010
  • 24. Today - Second Generation of ECM Deployments • Gartner - April 2010 • Gartner has seen a sustained rise in open source content management offerings during the past 2 years • 90% driven by perception of cost savings - also increased core maturity of available products, better flexibility and innovation • “How to Determine if Open Source Makes Sense for your Content Management Strategy Publication Date: 15 April 2010/ID Number: G00175045 24 Open Source ECM Friday, October 1, 2010
  • 25. CMIS - Content Management Becomes Interoperable 25 Open Source ECM Friday, October 1, 2010
  • 26. Open Standards / Open Source • Taking our Digital Footprint Seriously • Long Term Preservation • PDF/A • Era of Information Overload becomes Dark Ages 2.0? • Broad, accessible software source code • User and developer community “future-proofs” against vendor merger and acquisitions or proprietary file types • Public sector, large organizations, archives can assert control over their digital content requirements 26 Open Source ECM Friday, October 1, 2010
  • 27. Background • Draft specification submitted to OASIS in 2008 • Strong participation and collaboration among 19 vendors • Final public draft in January 2010 • Ratification on May 4, 2010 27 Open Source ECM Friday, October 1, 2010
  • 28. CMIS: Why and What? • Statement of Purpose • Define a domain model that can be used by applications to work with one or more Content Management systems • Data Model, Abstract Capabilities, Set of Bindings • Problem of “islands of incompatible systems” making it difficult for organizations and application developers to integrate content across and among systems 28 Open Source ECM Friday, October 1, 2010
  • 29. CMIS 1.0 CMIS Client : Portal, Scanning, Content Management or Business Apps CRUD operations Filing Document Metadata Query : CMISQL Folder Checkin, Checkout Relations Renditions Versions ACL REST (AtomPub) or SOAP EMC/ Open Text/ IBM/Filenet Nuxeo Documen- Sharepoint ... Livelink tum 29 Open Source ECM Friday, October 1, 2010
  • 30. Problem is Not Vendor Lock-in It’s Content Lock-in 30 Open Source ECM Friday, October 1, 2010
  • 31. Lowest Common Denominator or Greatest Common Factor? • Basics of the Specification • Object Types • Documents, Folders, Relationships, Policies • Each object has an object identity, properties • Objects may an access control list, a content stream or rendition 31 Open Source ECM Friday, October 1, 2010
  • 32. CMIS: Real World Content Applications - Today 32 Open Source ECM Friday, October 1, 2010
  • 33. Real World CMIS in Action • Content Management Goes Mobile • Android CMIS Broswer • Browse CMIS repository • View Documents • Email Documents • Search • View Document Properties http://code.google.com/p/android-cmis-browser/ 33 Open Source ECM Friday, October 1, 2010
  • 34. Nuxeo ECM: A Platform for Content Applications Construction Media Government Life Sciences Business Solutions Correspondence Contracts Records Invoice Processing Management Management Management Case Structured Horizontal Document Digital Asset Management Document Content Packages Management Management Aggregator Framework Server Nuxeo Enterprise Platform Platform Complete set of components covering all aspects of ECM Content Infrastructure Nuxeo Core Lightweight, scalable, embeddable content repository 34 Open Source ECM Friday, October 1, 2010
  • 35. Use Cases: Platform for Content Applications • Turn-key ECM Applications • Document Management, Digital Asset Management, Records Management • Content-Centric Business Applications • Former Described by Gartner as Content-Enabled Vertical Applications (CEVA) - Now “Composite Content Applications” (CCA) • Correspondence Control, Case Management, Contracts Management, Invoice Processing 35 Open Source ECM Friday, October 1, 2010
  • 36. Use Cases: Platform for Content Applications • Embedded as a Service • “OEM” content repository • Mobile, offline applications needing lean, secure document store 36 Open Source ECM Friday, October 1, 2010
  • 37. More Information? Nuxeo - Open Source ECM www.nuxeo.com White Paper 37 Open Source ECM Friday, October 1, 2010
  • 38. Wrap Up / Q&A 38 Open Source ECM Friday, October 1, 2010