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Managing Technology to Meet Your Mission
Mission first
Technology is Not a Paper Clip
Technology is Not a Paper Clip
Technology is Part of Your Mission
Technology at Save the Children
IT Alignment
Stages of IT Alignment
DON’T SPEND, INVEST
What Do You SPEND on?
What do You INVEST in? Your Program Your People Your MISSION Technology is a Part of That
Investments Require Measurement
The OLD Return on Investment (Dollars Saved) - (Dollars Invested) = Return on Investment Positive numbers good Negative numbers bad $ Value of Time Saved - = ROI Cost of Laptop $800 / yr over 3 years - $1800 + contracts and service =
The Math is Messy Now Intangible benefits: Job satisfaction Productivity Morale Teamwork Client satisfaction Client response time Client satisfaction
GROW GARDENERS
Grow Gardeners
Define Your Need What are your tech needs? How should you staff them? How much time will these tasks take? Is it constant work, or cyclical? Development, maintenance, or user support and training? Does the tech work even live in the “tech department?”
It’s the Person AND the Skills Cultural fit is as important in the nonprofit setting as skills fit What non-tech skills are needed in the role?
Technology is Scary
Fear Leads To….
Good Tech Leaders… Get ahead of the change Create context Communicate early and often Listen, don’t just talk! Involve and empower staff Mitigate anxiety
Good Tech Leaders Grow Gardeners
Remember
It’s not About the Technology MISSION FIRST DON’T SPEND, INVEST GROW GARDENERS

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Let A Thousand Tech Flowers Bloom

Editor's Notes

  1. Flickr photo: http://www.flickr.com/photos/fire_engine_red/2433233381/Nobody knows when the paper clip was invented. And really, nobody cares. You can dress a paper clip up a thousand ways, but at the end of the day, a paper clip is a paper clip is a paper clip. Anyone who know how to operate a paper clip can operate any paper clip, for any purpose.You may buy paper clips for your office, but it’s tough to argue that paper clips contribute to your mission. Lots and lots of technology is a commodity at this point – server maintenance, email, document storage, security. We’ll talk about this in the next section – but the important thing to note is that unlike the paper clip, technology can actually help you meet your mission, IF you are managing it properly.
  2. http://www.flickr.com/photos/captainmidnight/316670072/
  3. Flickr photo: http://www.flickr.com/photos/fire_engine_red/2433233381/Nobody knows when the paper clip was invented. And really, nobody cares. You can dress a paper clip up a thousand ways, but at the end of the day, a paper clip is a paper clip is a paper clip. Anyone who know how to operate a paper clip can operate any paper clip, for any purpose.You may buy paper clips for your office, but it’s tough to argue that paper clips contribute to your mission. Lots and lots of technology is a commodity at this point – server maintenance, email, document storage, security. We’ll talk about this in the next section – but the important thing to note is that unlike the paper clip, technology can actually help you meet your mission, IF you are managing it properly.
  4. Flickr photo: http://www.flickr.com/photos/akanekal/2417955075/It’s laptops in the field so that you can do data collection better.It’s text messaging programs.It’s list servs that connect your stakeholders.It’s
  5. Courtesy of Edward Granger-Happ
  6. From Managing Technology to Meet Your Mission.the coordination of an IT strategy with the goals, strategies, and processes used to meet an organization’s mission.
  7. From Managing Technology to Meet Your Mission.the coordination of an IT strategy with the goals, strategies, and processes used to meet an organization’s mission.
  8. Massai child: http://www.flickr.com/photos/geoftheref/316726660/Computer: http://www.flickr.com/photos/jul3sg33/581464364/
  9. Manila envelope: http://www.flickr.com/photos/bourgeoisbee/2037138203/Filing cabinet: http://www.flickr.com/photos/davemorris/4400931611/Paper clips: http://www.flickr.com/photos/fire_engine_red/2433233381/
  10. Flickr photo: http://www.flickr.com/photos/pfala/2402698820/
  11. http://www.flickr.com/photos/protocol/3244887521/
  12. http://www.flickr.com/photos/phploveme/2997473310/
  13. http://www.flickr.com/photos/scr47chy/148867629/
  14. http://www.flickr.com/photos/merwing/485563583/
  15. http://www.flickr.com/photos/phploveme/2997473310/