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How to make ‘serious’
stories shareable
November 2013
Can “serious” stories do well on social media?

2
What we did


We reviewed 809 stories from the Local Stories
Project.



One-by-one, we examined all 809 stories and
labeled them either fun or serious.



What do we mean by “fun” and “serious”?

3
Fun and serious, defined

4
Fun stories



Highlight something
unusual, quirky, or funny.



Offer people a break in the
day to laugh or to have a
discussion about their city.

5
Serious stories



Have real-life implications.



Help people stay aware of
the news that matters to
them.

6
How we measure success:

Of the unique people who see each post,
what percentage like it, share it, or
comment on it?

7
Stations are creating as many fun
stories as serious stories
Of the 809 stories, 53 percent were
serious and 47 percent were fun.

8
Serious stories were just as
successful as fun stories
The percentage of people who liked,
shared, or commented was the same for
both serious and fun stories – about 1
percent of those who saw the posts
interacted with them.
9
Top serious stories were shared
just as much as top fun stories
When looking at the top 50 stories, the
percentage of people who liked, shared,
or commented was 3 percent — the
same for both serious and fun stories.

10
Case studies

11
Case studies

Find it here:

bit.ly/1e1xxQT

12
Case studies

“Craft a top-notch
headline that plays
up the controversy
or tension in the
story.”
-Emilie Ritter
Saunders, Boise
State Public Radio

13
Case studies

Find it here:

bit.ly/1apqy2v

14
Case studies
“Ultimately, I think
the key to making
people share is if
they see the story
affecting them
personally.
Facebook is a
personal network,
after all.”
-Katrina Schwartz,
KQED

15
Case studies

Find it here:

bit.ly/1co7u4c

16
Case studies
“There's always more
people to reach, and
not everyone is going
to absorb our longer
form stories, but
many people will - as
you know - gravitate
toward something
that provides the
"take home"
messages quickly.”
-Mark Brush,
Michigan Radio

17
Case studies

Find it here:

bit.ly/1i9Hv5m

18
Case studies
“Why would I (or a
person in a group I
want to reach) click
on this story or
share it? Answer
that question and
use your results to
guide what you
use”
-Kelsey Proud, St.
Louis Public Radio

19
Case studies

Find it here:

bit.ly/1bDzb98

20
More

Find these stories here:
bit.ly/serious-case-studies

21
More

Advice from stations:
n.pr/station-serious-advice

22
5 questions for making
serious-but-shareable content

23
What’s the headline?

24
What’s the headline?
• Write a headline first — before you begin
crafting your story.
• The headline should be a simple,
straightforward, specific promise about what
the story’s about.

25
What is your approach to telling the story?

26
What is your approach to telling the story?
• What’s the best way to convey the story?
Whatever you decide, get to the point right away
and make the piece easy to understand.

• Charts, images, videos or other visuals can be
helpful, but only incorporate them if it’s useful
to the audience.

27
How will this be different?

28
How will this be different?
• Cut through the noise. A lot of media might be
covering the story, but how can you differentiate
yourself?
• What can you add to the story?
• Advance the story: What are the next questions
people will ask?
• Create an explainer.
29
Why will people share it?

30
Why will people share it?
• Imagine someone coming across your story
online — what will make them take the next step
to share it?

• Will it make them happy, sad, curious, enraged,
informed or intrigued?
• If it leaves your audience with no reason to
interact, you’ve missed something.

31
What’s next?

32
What’s next?
• Don’t ignore the story after it’s published.
• Compile the metrics.
• Take a look at the comments and shares to
learn how people felt about the story. This
should inform future coverage.

33
Print the 5 questions:
http://bit.ly/serious-checklist

34
This webinar and more info:
n.pr/shareable-serious

35
Questions?
eathas@npr.org | @ericathas
tgorman@npr.org | @gteresa

36
This webinar and more info:
n.pr/shareable-serious

37
This webinar and more info:
n.pr/shareable-serious

38

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How to make serious stories shareable on social media

  • 1. How to make ‘serious’ stories shareable November 2013
  • 2. Can “serious” stories do well on social media? 2
  • 3. What we did  We reviewed 809 stories from the Local Stories Project.  One-by-one, we examined all 809 stories and labeled them either fun or serious.  What do we mean by “fun” and “serious”? 3
  • 4. Fun and serious, defined 4
  • 5. Fun stories  Highlight something unusual, quirky, or funny.  Offer people a break in the day to laugh or to have a discussion about their city. 5
  • 6. Serious stories  Have real-life implications.  Help people stay aware of the news that matters to them. 6
  • 7. How we measure success: Of the unique people who see each post, what percentage like it, share it, or comment on it? 7
  • 8. Stations are creating as many fun stories as serious stories Of the 809 stories, 53 percent were serious and 47 percent were fun. 8
  • 9. Serious stories were just as successful as fun stories The percentage of people who liked, shared, or commented was the same for both serious and fun stories – about 1 percent of those who saw the posts interacted with them. 9
  • 10. Top serious stories were shared just as much as top fun stories When looking at the top 50 stories, the percentage of people who liked, shared, or commented was 3 percent — the same for both serious and fun stories. 10
  • 12. Case studies Find it here: bit.ly/1e1xxQT 12
  • 13. Case studies “Craft a top-notch headline that plays up the controversy or tension in the story.” -Emilie Ritter Saunders, Boise State Public Radio 13
  • 14. Case studies Find it here: bit.ly/1apqy2v 14
  • 15. Case studies “Ultimately, I think the key to making people share is if they see the story affecting them personally. Facebook is a personal network, after all.” -Katrina Schwartz, KQED 15
  • 16. Case studies Find it here: bit.ly/1co7u4c 16
  • 17. Case studies “There's always more people to reach, and not everyone is going to absorb our longer form stories, but many people will - as you know - gravitate toward something that provides the "take home" messages quickly.” -Mark Brush, Michigan Radio 17
  • 18. Case studies Find it here: bit.ly/1i9Hv5m 18
  • 19. Case studies “Why would I (or a person in a group I want to reach) click on this story or share it? Answer that question and use your results to guide what you use” -Kelsey Proud, St. Louis Public Radio 19
  • 20. Case studies Find it here: bit.ly/1bDzb98 20
  • 21. More Find these stories here: bit.ly/serious-case-studies 21
  • 23. 5 questions for making serious-but-shareable content 23
  • 25. What’s the headline? • Write a headline first — before you begin crafting your story. • The headline should be a simple, straightforward, specific promise about what the story’s about. 25
  • 26. What is your approach to telling the story? 26
  • 27. What is your approach to telling the story? • What’s the best way to convey the story? Whatever you decide, get to the point right away and make the piece easy to understand. • Charts, images, videos or other visuals can be helpful, but only incorporate them if it’s useful to the audience. 27
  • 28. How will this be different? 28
  • 29. How will this be different? • Cut through the noise. A lot of media might be covering the story, but how can you differentiate yourself? • What can you add to the story? • Advance the story: What are the next questions people will ask? • Create an explainer. 29
  • 30. Why will people share it? 30
  • 31. Why will people share it? • Imagine someone coming across your story online — what will make them take the next step to share it? • Will it make them happy, sad, curious, enraged, informed or intrigued? • If it leaves your audience with no reason to interact, you’ve missed something. 31
  • 33. What’s next? • Don’t ignore the story after it’s published. • Compile the metrics. • Take a look at the comments and shares to learn how people felt about the story. This should inform future coverage. 33
  • 34. Print the 5 questions: http://bit.ly/serious-checklist 34
  • 35. This webinar and more info: n.pr/shareable-serious 35
  • 37. This webinar and more info: n.pr/shareable-serious 37
  • 38. This webinar and more info: n.pr/shareable-serious 38