So your nonprofit has a page and some fans on Facebook. Maybe you’ve even started tweeting. Now what? Join us for the Social Media Intermediate brown bag where we’ll discuss how to put together a simple social media policy for your organization and share methods for measuring the success of your efforts. This brown bag offers a healthy mix of high-level social media strategy along with concrete tips and tricks to help your organization rock the socks off your social media efforts.
2. NPower Northwest
• Vision
– A thriving community with high performing
nonprofits.
• Mission
– To strengthen the nonprofit sector by catalyzing
innovation and driving adoption of technology
solutions.
3. Poll
• Primary Role representing here today
• Why are you interested in topic?
4. Road Map
Social Media
• Some numbers and a brief overview
• Choosing a focus
Get a Routine
Q&A
6. 2012 Nonprofit Social Networking Report
% of Nonprofits using Facebook, Twitter, LinkedIn and Myspace
Download the full report
7. Facebook and Twitter Frequency of Use
% of users who use the site at least once a day 52%
% of users who use the site at least once a week 84%
% of users who use the site at least once a day 33%
% of users who use the site at least once a week 48%
Source: Pew Research Center
9. Expectations Management
“Our limitations and success will be based,
most often, on your own expectations for
ourselves. What the mind dwells upon, the
body acts upon.”
Denise Waitly
Photo by KayVee.INC
10. Re-Define Success
It's about the Quality, not the Quantity
Vs
100 fans who 10 fans who take
aren't engaged action
11. Build Relationships
Remember “Social” comes before “Media” for a reason
• Don’t connect only when you need
something
• Be deliberate about creating relationships
• Respond when others reach out
14. Possible Focuses
All 3 are important parts of a complete social
media strategy, figure out your percentage
• Storytelling
• Information Hub
• Community Building
15. Storytelling Nonprofit Case Study
• Personalized
• Strong focus on
creating good
content (pictures,
blog posts, videos,
etc)
• Day-in-the-life
Other Orgs to Watch:
• Operation Homefront
• Big Cat Rescue
16. Information Nonprofit Hub Case Studies
Other Orgs to Watch:
• GLAAD
• Grist
• Trusted source for info about
specific topics
• Connected to similar orgs
17. Community Building Case Study
Other Orgs to Watch:
• 350.org
• Goodwill Industries
• Emphasis on call
to action
• Focused on
building
relationships with
individuals
Watch the full video here
26. Get A Routine | Editorial Calendar
Promote
Event
Follow-Up
27. Get A Routine | Create a Policy
The YMCA of Metro Chicago created this chart to help staff know how to respond
to comments on social media channels. [link]
30. Take Aways
• Goals keep you focused on the mission
• Choose a focus for your social media efforts
• Tools are key to being efficient
Analysis Goals
• Ever-evolving process
Tools Strategy
Tactic
31. Thank You
Abby Nafziger
AmeriCorps VISTA at NPower Northwest
abbyn@npowernw.org
Twitter: @abbynaf
NPower Northwest
Website: www.npowernw.org
Facebook: www.facebook.com/npowernw
Twitter: @npowernw
Notas do Editor
NPower Northwest is where savvy nonprofits turn for technology. At NPower, we’re guided by the belief that technology can transform the nonprofit sector and play a pivotal role in creating greater good. When you work with us, you understand all your options and can move forward with an approach that you are confident makes most sense for your organization, in terms of both impact and cost. Check out our website at www.npowernw.org to learn more about what we do and how we work.
See “Big Picture”See how various channels relateBecome Proactive vs. ReactiveSystem you WILL use