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Managing Your I.T.
Budget in Tough Times


     Andy Wolber
andy@npowermichigan.org
NPower’s Mission
To inspire and empower nonprofits to
 use technology to better serve their
            communities.
Choices
http://nptechguide.pbwiki.com/
Networked                      Laser                       Color                     Inkjet
     copier                     3-5 cents                     laser                  10-35 cents
    <2 cents                                                7-9 cents



Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx
accessed on 8/9/2007.
www.printgreener.com
http://sourceforge.net/projects/pdfcreator/
http://tinyurl.com/dkjsar
70%                                                      59%
Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x).
Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
http://tinyurl.com/dxhlfj
$800+                                             $1,300+
$400+
                        1-year warranty                                   3-year warranty
1-year warranty
                        5-year life                                       3-year life
3-year life


            www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)
www.LogMeIn.com
www.skype.com
http://voice.google.com
www.dimdim.com
http://tinyurl.com/9dznct
http://tinyurl.com/payrhg
http://tinyurl.com/dgql45
http://www.verdiem.com/edison.aspx
Compare…
http://nptechsurvey.wordpress.com/
Technology Budget


         43%                                                           60%
                <=20 staff                                                      >20 staff



Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
83% of nonprofits
           spend less than 4%
             of their budget
             on technology.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Technology Plan


         32%                                                            71%
                <=20 staff                                                      >20 staff



Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
22% of nonprofits
           have a technology
              committee.

Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
29%           <Contract on an as-needed basis
    25%           In-house MIS staff
    22%           Tech support w/1 or more providers
    13%           No formal approach to IT support
    9%            Volunteers to our agency
    2%            Friends and family of staff



Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
IT Service Evolution
                                                                              Chaotic – Reactive – Proactive – Managed – Utility


                                                                                                                                            Full Managed Services:
                                                                                                                                            • Service Level Agreement with fixed
                                                                                                                                            monthly cost
                                                                                                                                            • HW as a Service (Hosting)
                                                                                                                                            • SW as a Service (Hosting)
Degree of Virtualization and Efficiency for Client




                                                                                                           Partial Managed Services:
                                                                                                           • Proactive
                                                                                                           • Remote management
                                                                                                           • Allows detailed understanding of client




                                                                                     IT as Investment:
                                                                                     • Scheduled Support
                                                                                     • Client understands value of IT
                                                                                     • Somewhat proactive
                                                                                     • Downtime reduced
                                                     Break/Fix:
                                                     • Totally reactive
                                                     • Client pays for downtime
                                                     • Low investment/low return

                                                                                     Degree of Virtualization and Efficiency


                               Source: NPower DC, slide modified to present generic picture of services.
www.nten.org/research
Edited By
By Joni Podolsky
                   Holly Ross
                   Katrin Verclas
                   Alison Levine
To the cloud…
http://www.dreamhost.com/hosting-nonprofit.html
Personal Computers
File Server
10 / 100 / 1000
http://tinyurl.com/chb7pv
www.jungledisk.com
File & Application Server
www.mozypro.com
http://howto.opml.org/dave/ec2/
“Thin Client”
“Cloud Computing”
T1 Line (1.5 Mbps)
download & upload    Standard DSL download speed (1.5 Mbps)
  “symmetrical”




                      Standard DSL upload speed (384 kbps)
Standard DSL download speed (1.5 Mbps)




Skype-to-Skype Video (384 kbps)    Standard DSL upload speed (384 kbps)

     Skype Voice (64 kbps)
calendar.google.com
http://www.youtube.com/user/GoogleApps
49%                                                             19%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
www.OpenOffice.org
Financials                               Donor                                          Programs
                                       Management                                        (Clients,
                                                                                       Volunteers)

                                                                                        “Other”




53%                                        23% 41%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
2005




              Data

                            Web data

       Data          Data
2006 Plan




               One
             internal               Web data
                        Auto-sync
            database
Cloud option




               One web
               database
List functional requirements (3 meetings, 1 hour each)


     Identify options (up to 4 hours per participant)


Discuss alternatives; narrow list of options (2 meetings)


                  Get product details


                     Vendor demos


                   Calls to real users


                       User visits


                        Decision
http://www.salesforcefoundation.org/product
http://tinyurl.com/65y7dx
“Cloud Computing”
www.delicious.com/NPowerMichigan/
Andy Wolber
andy@npowermichigan.org

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Managing Your I.T. Budget in Tough Times