Mais conteúdo relacionado Semelhante a Nokia In-App Payment - UX considerations (20) Mais de Microsoft Mobile Developer (20) Nokia In-App Payment - UX considerations1. In-app payment UX considerations
Webinar
Jan Krebber @krebbixux
Senior User Experience Consultant
2. Overview
2 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
• Fundamentals
• Flows
• UX offering
• Take home messages
4. If the customer cannot find the product, the
customer cannot buy the product.
4 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
Jacob Nielsen
5. Content is king.
5 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
6. Primary and only action is to purchase the
item.
6 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
7. Make people feel good and confident while
buying.
7 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
8. Support your paying customers.
8 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
9. No registration.
9 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
10. The purchased item is immediately and
always available.
10 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
11. Purchased items must be restorable.
11 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
13. Give before you take.
13 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
14. Guide people after trial period has ended.
14 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
15. If purchase results in a significant layout
change, no notification is required.
15 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
16. If purchase results in minor layout changes,
a notification is recommended.
16 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
17. Make purchase notification an integral part.
17 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
18. Separate unsold and sold items.
18 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
19. If there is no in-game store, let people
continue playing as soon as possible.
19 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
20. If there is an in-game store, navigate to it
after each purchase.
20 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
21. It is the author’s responsibility to restore
purchased content.
21 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
23. You find more UX tips from the UX library.
23 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
24. 24 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
25. Literature and links.
25 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
• Nokia X UX guidelines
http://developer.nokia.com/resources/library/nokia-x-
ui/index.html
• Nokia In-App-Payment API documentation
http://developer.nokia.com/resources/library/nokia-x/nokia-in-
app-payment/nokia-in-app-payment-porting-guide.html
• Android UI guidelines
https://developer.android.com/design/index.html
• Nielsen Norman Group, www.nngroup.com
• 4ourth mobile, www.4ourth.com
27. If the customer cannot find the product, the
customer cannot buy the product.
27 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
Jacob Nielsen
28. Give before you take.
28 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux
29. Make purchase notification an integral part.
29 © Nokia 2014 In-app payment UX considerations.pptx 2013-02-04 Jan Krebber @krebbixux