1. NORTON PARATELA
nparatela@hotmail.com / nparatela@gmail.com
520 Victor Brecheret St., 4DT3 ― 06026-000 ― Osasco – SP ― Brazil ― Cell: 55 11 8288-4545 / 11 7320-7211
Work: 55 11 4234-3555 ― Linked In: www.linked.com/in/norton ― Skype: np1911
SENIOR IT & BUSINESS SOLUTIONS EXECUTIVE
Career tracked in global multinational companies from Banking, Consulting, Transportation and automotive industries.
MAIN OBJECTIVE
• Pursuing an opportunity as a Senior Executive (C-Level) focused on program management (PMO), business & product development (Commercial).
EXPERTISE & MAIN SKILLS
• International Exposure:
 Experience in several projects management and business development covering 12 countries.
 Skilled in HR Leadership and IT Strategies through immersion coursework in the US and the UK.
 Managed several projects and doing businesses in the US and all over Latin America region.
• Results oriented:
 Proven track records of success in multi-site operations management as well as in the development of strategic planning to the financial sector
and payment industry in Brazil.
 Driven by financial indicators for Project Portfolio and Project Selecting Method, such as ROI, ROIC, ROA, EVA, IRR, NPV, and Payback.
 Hands on executive with strong business and financial acumen who functions effectively in an entrepreneurial, high energy team environment.
 Excellent analytical and organizational skills to manage multiple projects and relationships at all stages of development.
 Outstanding conversational, presentation, negotiation and written communication skills.
 Self-motivated and passionate about driving deals to a successful conclusion and delivering quality results.
 Good at team playing with the ability to collaborate effectively across all levels of the organization.
 Creative problem solver, with the flexibility to adapt to changing circumstances and priorities.
 Self-made and able to make money in short terms, bring outstanding results as expected.
 Planning, feasibility and risk analysis, budgeting and communication planning.
 Excellent experience in BPO and ITO processes holding a robust framework.
 Hard-driving, results-oriented manager, capable of significantly contributing to increasing company performance and profits.
 Goal-oriented, highly confident, self-motivated and hard-working.
 Cost reduction oriented.
• Strategic Vision
 Relevant experience in strategic planning, covering Annual Business Plan, Net Profit Margin, Net Revenue, P&L, Capex  Capital Expenditure e
Opex  Operational Expenditure, Cash Flow (BRGAAP/USGAAP) for the Board of Directors and Project Steering Committee.
 Able to provide direction, leadership and vision for the technology solutions of the company as they relate to the business process.
 Highly thorough understanding of the underlying business drivers of IT strategy work in the areas of competitive environment, business
processes as well as technology and product trends for consulting clients.
 Enhance and develop the management team, organizational infrastructure and support systems required to achieve performance and growth
objectives, established in line with the Board.
 Develop and implement sales strategies and methodology.
• Leadership and Managing Teams:
 Able to communicate with business partners at all times to ensure that they understand the benefit of Information Technology Initiatives (IT)
and participate in their successful implementation.
 Proven leadership experience setting the vision and building, leading, and motivating development teams. Experience leading managers,
supporting multiple products, estimating project resource requirements, and managing product delivery schedules and associated risks is
essential.
 Provide inspirational and effective leadership and coaching to senior leadership team members and to the organization as a whole.
 Establish credibility throughout the organization and with the Board as an effective developer of solutions to organizational challenges.
 Proven ability to develop mid-level management and build strong future leaders, including identifying, training, promoting and hiring
managers within an emerging market context.
• Motivational & Cultural Changing Agent:
 Self motivated independent and organized worker. Excellent people skills, ability to build teams and motivate employees and staff.
 Abilities to understand financial and industry business issues and processes and articulate the business context of projects and processes.
 Ability to influence others and manage expectations of key stakeholders, development of end-to-end design and deployment of information
management solutions and IT business strategies.
• Diversity & Talent Management:
 Exceptional project management skills, including the ability to deploy resources and manage multiple projects in a cross-functional, matrix
environment.
 Focused on digging out the best talents, brightest minds and high potentials through a narrow partnership with HR professionals.
 Strong leader, balanced and accountable personality with a winning attitude and the ability to manage a local team as part of an international
organization.
• Skills & Expertise:
 Strong experience in business development, proposal, project and contract management, covering all selling cycle.
 Amazing experience in Financial and Administrative shared services centers.
 Deep experience in Governance, Risk & SOX Compliance (Sarbanes-Oxley) considering Business Continuity Plan, Disaster Recovery /
Contingency.
 Certified Project Manager at PMI. (PMP no. 490328 – http://www.pmi.org/certapp/registry.aspx).
 Certified as International Project Manager at IBM USA.

2.  Excellent experience as Project Executive, with special emphasis to SAP (FI/CO, AM, TR, MM, WM, SD, PP, PS, PM, QM, e PI), Electronic Invoice
(Nota Fiscal Eletrônica), Electronic Taxes and Accounting (SPED Fiscal e Contábil).
 Proven track record delivering profitable projects on-time, within budget, balanced with the triple constraints, committed to the deadlines,
assumptions, and scope, ensuring high customer satisfaction and low risk.
 Attended several coursework seminars and workshops in the US, the UK and Latin America, such as: IT Governance (2009); System and
Network Security (2009); Vulnerability Assessment – Protecting your Organization (2009); Information Lifecycle Management (2009); CobiT
(2009); ITIL Foundations & Expert (2009); SPED (2008); Nota Fiscal Eletrônica (2008); Project Management Preparation (2007); Program
Management Certification Tracking (2007); Best practices of Sarbanes Oxley (2006); Scheduling planning management (2006); Risk Planning
management (2006); Process Management (2005) and ITIL Foundations (2005).
EDUCATION
• MBA – Program Management & Project Risk Management – General Motors University – Detroit - Michigan – USA – 2009
• Project Manager Professional (PMP) by PMI (No. 490328 – http://www.pmi.org/certapp/registry.aspx), Sao Paulo, Brazil – 2007
• IT Strategy (Governance) Specialist – Santa Clara University – San Francisco Bay – California – USA – 2002
• People Managing Specialist, London – UK – 2001
• Certified as International Project Manager – IBM – White Plains – USA – 1997
• Certified as MM (Material Management) – IBM - Sao Paulo, Brazil – 1997
• Post Graduated – Business Administration – Faculdade de Administração e Informática – Santa Rita do Sapucaí, MG – 1985
• BSC – Computer Science – Faculdade de Administração e Informática – Santa Rita do Sapucaí, MG – 1984
WORK EXPERIENCE
General Motors Company — 10/2006 to date — Senior Financial Services & IT Program Manager for Latin America
Responsible for giving IT directions to Latin America, Africa Southern and Middle East regions , through the essential duties:
 Supporting the CFO to manage an annual-USD$80 million-budget planning, shared with over a hundred finance new IT projects and other
enhancements to the current operation environment.
 Supporting GM’s Financial Shared Services Center, covering accounts payable, accounts receivable, treasury, freights, central billing, vehicle
invoicing, legal & mandatory matters, such as, cash flow, indirect and direct taxes conciliation, Suframa, IN86/89/107.
 Successfully managed multiple businesses strategic IT projects through PMI best practices, through the support from the global PMO.
 Managed and supported General Motors international security and infrastructure operations for more than 95 facilities to include corporate
offices, banking, plants, dealerships and other support offices.
 Provide Business IT strategies, facility management, SLA support, IT Policy development, performance measurement, and project support, as well
as leading and coordinate all GM activities identified in Business Process Outsourcing (BPO) Service Level Agreements (SLA).
 Managing multi-teams consisted of 300 people working in multiple sites reporting to 15 Projects Managers.
Brinks Company — 02/2005 to 09/2006 — IT Director for Latin America & Canada
Reporting directly to the CIO at the IT head quarter in Dallas (Texas) and the Corporate Board in Richmond (Virginia), but based in Sao Paulo, Brazil.
Responsible for giving IT directions for 9 countries in Latin America (Argentina, Bolivia, Brazil, Chile, Colombia, Panama, Peru, Puerto Rico and
Venezuela) and Canada, through the essential duties:
 Responsible for rolling out Oracle Financials Release 11 (full processes implementation) from a pilot implemented in Venezuela, through 5
countries in Latin America, working as the Project Executive, not evening for the whole implementation, but covering the Project Plans
(Integration, Scope, Time, Cost, Communication, HR, Quality, Risk and Procurement). At the time the CEOs of Oracle Venezuela, Colombia and
Brazil got involved in the negotiations.
 Manage over USD$30M IT budget to manage decentralized IT Organizations across all the countries and a team consisted of 200 professionals.
 Support the regional IS Managers to integrate all servers and consolidate the back-office applications for the region.
 Reduce the IT complexity saved around USD$7,5M over the IT budget for the subsequent fiscal year, and increases the productivity for over 25%.
 Establish contracts, procurement policies and purchasing processes, covering the whole Latin American region. This effort saved around USD$4M
over the IT budget for the subsequent fiscal year.
 Work as the Senior IT Advisor and Business Counselor & Visionary to the Country Managers on the quality of their IT Organizations.
 Plan and deliver five-year-technology-plan for Latin America & Canada.
 Develop and maintain communications roadmaps, manage global vendor relationships, attend regional IT project meetings.
 Plan and delivered global telecommunication services.
 Develop and maintain an enterprise architecture that provides for a fully integrated suite of applications and data at the conceptual, logical and
physical levels and allows for alignment of business needs, information, processes, security and infrastructure.
 Improve a deeper project management culture, through regional standards.
 Conduct regional IT conferences on a quarterly basis.
 Strategically coordinate with Latin America & Canada IT Managers to prioritize new production projects, and collaborative enhancements of
existing infrastructure systems.
 Managing to centralize the servers, integrating the systems and reducing the printing services. The target is a cost reduction of 25%.
 Implementing the corporate Disaster Recovery Plan for the region as well as a specific TCO (Total Cost of Ownership).
Gartner Group — 04/2000 to 01/2005 — Benchmark & Consulting Associate Director
 Responsible for Benchmarking IT analysis (TCO studies), business development and consulting for large clients in Brazil, Argentina and Venezuela,
considering advises, diagnosis and strategic plans counseling, concerning investments, budgets and management policies for supporting the C-
level (high management) 35 companies, making over USD$4½ Million.
IBM — 08/1993 to 03/2000 — Senior Project & Contract Manager
 Responsible for over $5M annual project budgeting and a team consisted of 15 project managers.
 Responsible for around 150 proposals and delivering several projects along 7 years.
 Responsible for delivering and implementing 9 huge projects covering Banking Automation, SAP and CRM projects.
Brazilian & French Bank — 04/1989 a 07/1993 — Systems Coordinator
 Responsible for the IT area of the Financial Division including Distributed Computing, Databases, Data Center (Mainframe), Application
Development and Support, Help Desk, Centralized Systems and Servers and Wide Area Network.
 Driving consulting business management processes to accurately reflect the company’s forecasting and achieving key business measurements
(Revenue, client satisfaction, risk management, etc.).
September / 2009