Noble Manhattan Coaching will present what coaching and how coaching it is done.

1. COACHING IN BUSINESS
What does coaching in the workplace do?
Here are some of the most common reasons :-
• Addresses feelings of overwhelm/stress
• Improves self confidence
• Increases self esteem
• Reviews work/life balance
• Creates a common vision with all managers that do not
always see eye to eye, communicating to them via their
VAC's.
• Chunks down/up perceived problems to gain clarity for
solving.
• Addresses personal motivators (moving towards/away,
internal/external,options/procedures and big
picture/steps)
• Looks at alternative ways to address reoccurring issues (do
what you've always done, get what you've always got!)
Addressing these subjects brings about a confident, balanced
and happy workforce.
Creating shifts in company culture has positive affects on every
person involved (staff, customers and suppliers).
Company benefits would be many fold due to managers/sales
teams being able to work to their full potential.
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2. What about management?
There are two types of management:
• Traditional = command and control
• Coaching
Coaching has been shown to be the far more effective type
What techniques are used?
There are new coaching models which are:
• specifically aimed at managers
• specifically aimed at teams
For example " The Coaching Circle" which teaches self coaching
and is therefore self replicating
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3. What is the return on investment?
"The goal of coaching is the goal of good
management: to make the most
of an organization’s valuable resources.”
Harvard Business Review
“The Bottom Line: Coaching produced a
529% return on investment and significant
intangible benefits to the business. The
study provided powerful new insights into
how to maximize the business impact
from executive coaching.”
MetrixGlobal
Take a look at the following pages of reviews and statistics to
understand the full power of coaching and the benefits it can
have to your business!
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4. Manchester Review
(more than 300 companies)
• Delivered an average ROI of 5.7 times the initial investment
(a return of more than $100,000)
• Executive productivity improvements (reported by 53% of
executives)
• Organizational strength (48%)
• Quality improvements (48%)
• Customer service improvements (39%)
• Retaining executives who received coaching (32%)
• Direct report and supervisor relationship improvements
(greater than 70%)
• Teamwork (67%)
• Working relationships with peers (63%)
• Job satisfaction (52%)
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5. Association For Coaching
(more than 600 companies)
• Key fact: Purchasers of Coaching stated better people
management skills resulted in 58% of coaching programs and
increase job motivation in 53%. While coaches stated improved
work life balance resulted in 48% of coaching programs and
improved job motivation in 42%.
• Key fact: 48% of purchasers of coaching stated having a quantifiable
measure of the ROI from coaching is important.
• Key fact: In 72% of cases purchasers of coaching use coaches to
develop individuals’ business performance.
• Key fact: In the majority of cases coaches received between 4 and 7
Coaching sessions!
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6. Case Study
Executive Team Coaching
A. Relevant Data:
• The Team Coaching Program duration:10 months (6
meetings).
• 12 people extended board team (central management &
heads of production units).
• General profile: experienced senior managers (more than
10 years in management positions), multicultural (3
different nationalities), high income (more than 100k euro
per year).
• Non-individual, systemic approach during 5 assisted board
meetings (plus 1 kick-off coaching program meeting).
• Average impact of board decisions: more than 1 mil. Euro
per meeting.
• Estimated ROI (2 months after): 750%.
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7. B. Measurable Criteria:
• General time effectiveness in board meetings (up 78%)
• Time effectiveness related to agreeing on a decision (up
66%)
• Quantity of decisions per meeting (up 54%)
• Quality of decisions taken (impact, sell-ability to peers,
etc) (up 44%)
• Information sharing and distribution (up 88%)
• Managerial risks taken on new projects (both strategic &
tactic) (down 33%)
• Degree of project/task delegation downwards (up 54%)
• Group management skills and benefits (up 67%)
• Stress and pressure level (down 54%)
• Profit share increase based on assisted team’s decisions (up
2.5%)
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8. NMC Coaching Programmes
Noble Manhattan Coaching Ltd are world leaders in coach training. The following courses
represent those that are possibly most suitable to your requirements but other programmes
can be designed to suit.
For in-house delivery to groups:-
Certificate in Workplace Coaching
Endorsed by the Institute of Leadership and Management
Having been designed specifically for managers, supervisors and team leaders in
organisations that wish to embrace a coaching style of management as their preferred way of
developing staff, the content and structure make it equally appropriate for both the private
and public sectors. The course is structured in two parts, of 3 days and 2 days’ duration,
separated by a six week break. During this break, assignment work in the form of coaching
practice is undertaken by the delegates, which includes listening to teleconference tutorials
and working with a mentor coach.
Practitioner Coach Certificate
Endorsed by the Institute of Leadership and Management
This course provides the individuals with essential coaching theory, knowledge and practise.
Not only is it a qualification in its own right, but it also fits seamlessly with the Diploma, thus
reducing the time and cost if and when progression is required. The course is structured as a
mix of pre-course reading, 3 days of direct delivery and further self-study and practical
coaching.
Coaching for Results
This is an intense 2 day course which provides the participants with a good understanding of
the core coaching competencies, four pillars of coaching and the power of effective
questioning and listening. They will learn how to use two coaching models which are
particularly powerful in the work environment.
Coaching Insights
This 1 day workshop will introduce the elements of coaching that are imperative to effective
communication and management. It will equip the participants with one coaching model
that they can implement in a workplace environment.
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9. For individual study:-
Executive and Corporate Coach Certificate/Diploma
Accredited Level 7 by Institute of Leadership and Management
This course aims to provide practising senior leaders/managers (or those working in a
training and development role) with the knowledge, skills and confidence to perform
effectively as coaches as part of their normal work role. It is structured in a multi-mode
delivery format consisting of self-study, interactive 3 day workshop, workbook modules, one-
to-one mentor coaching, a skills assessment, recorded lectures and practical coaching.
Includes Executive Coaching, Leadership Coaching, Organisational Culture and Managing
Change.
Practitioner Coach Diploma
Endorsed by the Institute of Leadership and Management
Completion of this course qualifies the participant as a Practitioner Coach fully able to
implement coaching skills in any arena. A 3-day intensive training workshop during which
participants witness, experience and learn sensitive, powerful and insightful coaching skills
and models. This is complimented by self-study workbook modules, a course book, one-to-
one coaching, recorded lectures, practice with a mentor coach which culminates in a skills
assessment, and further practical coaching.
Practitioner Coach Certificate
(distance learning option)
Covering the same material as the in-house option this allows the student to complete all of
the course without having to attend the three day workshop
About Noble Manhattan...
In 26 countries
World leading training organisation
Trained over 7000 coaches
Longest established in Europe
Superb reputation, courses accredited by ILM and IIC
Noble Manhattan Coaching Ltd