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BMW	
  Communica-on	
  Analysis	
  
“The	
  Hire”	
  Film	
  Campaign	
  
1.	
  Company	
  Background	
  
1.	
  Company	
  Background	
  
1.	
  Company	
  Background	
  
The	
  BMW	
  7	
  Series.	
  
1.	
  Company	
  Background	
  
Historical	
  Milestones	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
1916	
  –	
  Establishment	
  of	
  BMW	
  as	
  engine	
  producer	
  
1916	
   1923	
   1926	
   2012	
  
1.	
  Company	
  Background	
  
Historical	
  Milestones	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
1923	
  –	
  BMW	
  announced	
  its	
  first	
  motorcycle,	
  the	
  R	
  32	
  
1916	
   1923	
   1926	
   2012	
  
1.	
  Company	
  Background	
  
Historical	
  Milestones	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
1926	
  –	
  BMW	
  became	
  an	
  automobile	
  manufacturer	
  
1916	
   1923	
   1926	
   2012	
  
1.	
  Company	
  Background	
  
Historical	
  Milestones	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
2007	
  –	
  “BMW	
  Welt”	
  opened	
  in	
  Munich	
  
1916	
   1923	
   1926	
   2007	
  
1.	
  Company	
  Background	
  
Product	
  
Fascina-on	
  
Network	
  
2.	
  Compe::on	
  
3.	
  Posi:oning	
  
McNaughton	
  Automo-ve	
  Perspec-ves,	
  2010	
  
3.	
  Posi:oning	
  
•  BrandZ	
  Top	
  100	
  	
  
Global	
  Survey	
  
by	
  Millward	
  Brown	
  
•  BMW	
  voted	
  most	
  	
  
valuable	
  car	
  brand	
  
•  Replaced	
  Toyota	
  
•  Reasons:	
  
–  Ad	
  efficiency	
  
–  Consistency	
  
3.	
  Posi:oning	
  
US	
  BMW	
  Unit	
  Sales	
  (x	
  1.000)	
  
70ies	
  
“Niche”	
  	
   1973	
  
“Oil	
  Crisis”	
  	
  
Early	
  80ies	
  
“Yuppie”	
  	
  
Mid	
  80ies	
  
“Compe--on”	
  	
  
	
  Mid	
  90ies	
  
“New	
  DNA”	
  	
  
4.	
  Stereotype	
  Customer	
  
“Demographics”	
  
	
  
•  Male	
  (63%)	
  
•  Well-­‐educated	
  
(76%)	
  
•  Married	
  (71%)	
  
•  No	
  children	
  
(40%)	
  
•  Age	
  45-­‐64	
  (45%)	
  
•  Income	
  	
  
100.000	
  –	
  
150.000	
  USD	
  
(21%)	
  
4.	
  Stereotype	
  Customer	
  
“Lifestyle	
  Values”	
  
	
  
•  Leadership	
  
•  Career	
  /	
  Success	
  
orientated	
  
•  Hard	
  workers	
  
•  Less	
  free	
  -me	
  	
  
•  Engaged	
  in	
  
sports	
  
•  Technology	
  
•  Less	
  price	
  rather	
  
quality	
  sensi-ve	
  
5.	
  Marke:ng	
  Communica:on	
  
•  Limited	
  marke-ng	
  budget	
  
•  Maximum	
  impact	
  /	
  high	
  efficiency	
  
•  Synergy	
  across	
  a	
  bunch	
  of	
  	
  
different	
  media	
  
•  Tradi-onal	
  vs.	
  non-­‐tradi-onal	
  
•  Product	
  introduc-on	
  vs.	
  	
  
brand	
  building	
  
5.	
  Marke:ng	
  Communica:on	
  
Communica:on	
  Goals	
  
•  Strengthen	
  brand	
  image	
  
•  Raising	
  product	
  awareness	
  
•  Increase	
  sales	
  
•  Customer	
  loyalty	
  
•  First	
  mover	
  advantage	
  
•  Unique	
  preposi-on	
  	
  
•  Long	
  las-ng	
  impact	
  
•  Viral	
  marke-ng	
  effect	
  
5.	
  Marke:ng	
  Communica:on	
  
6.	
  “The	
  Hire”	
  Campaign	
  
6.1	
  Why	
  Film	
  Campaign?	
  
•  “Opportunity	
  to	
  do	
  some	
  	
  
absolutely	
  pure	
  branding”	
  
•  Non-­‐tradi-onal	
  approach	
  
•  Innova-on	
  &	
  exclusive	
  approach	
  
6.1	
  Why	
  Film	
  Campaign?	
  
•  Entertainment	
  
•  Exclusive	
  distribu-on	
  
•  Call	
  to	
  ac-on	
  
•  Control	
  audience	
  
6.2	
  Goals	
  of	
  Film	
  Campaign	
  
•  Ajract	
  young	
  genera-on	
  	
  
Ø  without	
  aliena-ng	
  old	
  genera-on	
  
•  	
  Strengthen	
  brand	
  image	
  in	
  	
  
luxury	
  segment	
  
•  Keep	
  growth	
  and	
  maintain	
  sales	
  
6.3	
  Target	
  Market	
  
•  Younger	
  target	
  group	
  than	
  before	
  
•  New	
  customers	
  	
  
•  Poten-al	
  customers	
  	
  
•  Consis-ng	
  customers	
  	
  
•  Media	
  
•  Aspira-onal	
  group	
  	
  
6.4	
  Non-­‐tradi:onal	
  Adver:sing	
  
Pros	
  
•  Higher	
  impact	
  
(involvement)	
  
•  Indirect	
  &	
  authen-c	
  
•  Emo-onal	
  approach	
  
•  Viral	
  effect	
  
Cons	
  
•  Smaller	
  audience	
  
•  Indirect	
  no	
  clear	
  ad	
  
message	
  
•  Innova-ve	
  risk	
  
•  Technological	
  risk	
  
6.5	
  Campaign	
  Success	
  
With	
  Numbers!	
  
•  More	
  than	
  9	
  million	
  website	
  visitors	
  
•  94%	
  recommended	
  the	
  film	
  to	
  others	
  	
  
•  In	
  2001,	
  13%	
  growth	
  in	
  sales	
  compared	
  to	
  2000	
  	
  
–  Influence	
  on	
  purchase	
  decisions	
  
	
  (“Made	
  me	
  put	
  money	
  down	
  on	
  a	
  M3”)	
  
•  Press	
  ac-vity	
  10x	
  higher	
  than	
  an-cipated	
  
•  Contribu-on	
  to	
  improve	
  Brand	
  image	
  
6.5	
  Campaign	
  Success	
  
Emo:ons!	
  
•  Feedbacks	
  were	
  very	
  posi-ve	
  
–  Awesome	
  
–  Keep	
  up!!	
  
–  Great	
  idea	
  
•  Seen	
  as	
  milestone	
  in	
  marke-ng	
  branch	
  
–  “The	
  ul-mate	
  in	
  new-­‐media,	
  high-­‐end	
  branding	
  has	
  
arrived”	
  -­‐	
  Time,	
  May	
  7,	
  2001	
  
7.	
  Follow	
  up	
  Op:ons	
  
DVDs	
  
	
  
	
  
	
  
New	
  Films	
  
Big	
  Films	
  
	
  
	
  
	
  
Do	
  nothing	
  
7.1	
  Pros	
  &	
  Cons	
  
Op:ons	
   Pros	
   Cons	
  
DVD	
   Easy	
  
Quick	
  distribu-on	
  
Con-nue	
  effect	
  
One	
  way	
  communica-on	
  
7.1	
  Pros	
  &	
  Cons	
  
Op:ons	
   Pros	
   Cons	
  
DVD	
   Easy	
  
Quick	
  distribu-on	
  
Con-nue	
  effect	
  
One	
  way	
  communica-on	
  
New	
  Films	
   Encored	
  succes	
  
Emo-onal	
  
High	
  Expecta-ons(	
  Risky	
  )	
  
Copycat	
  
7.1	
  Pros	
  &	
  Cons	
  
Op:ons	
   Pros	
   Cons	
  
DVD	
   Easy	
  
Quick	
  distribu-on	
  
Con-nue	
  effect	
  
One	
  way	
  communica-on	
  
New	
  Films	
   Encored	
  succes	
  
Emo-onal	
  
High	
  Expecta-ons(	
  Risky	
  )	
  
Copycat	
  
Big	
  Films	
   Emo-onal	
  
Hollywood	
  effect	
  
Big	
  Budget	
  
Risky	
  
No	
  experience	
  
Product	
  placement	
  
7.1	
  Pros	
  &	
  Cons	
  
Op:ons	
   Pros	
   Cons	
  
DVD	
   Easy	
  
Quick	
  distribu-on	
  
Con-nue	
  effect	
  
One	
  way	
  communica-on	
  
New	
  Films	
   Encored	
  succes	
  
Emo-onal	
  
High	
  Expecta-ons(	
  Risky	
  )	
  
Copycat	
  
Big	
  Films	
   Emo-onal	
  
Hollywood	
  effect	
  
Big	
  Budget	
  
Risky	
  
No	
  experience	
  
Product	
  placement	
  
Do	
  nothing	
   No	
  copycat	
  	
  	
  
Innova-ve	
  image	
  	
  
No	
  risk	
  
Evalua-on	
  of	
  current	
  
succes	
  
Forgejable	
  
8.	
  Postscripts	
  
•  Three	
  more	
  short	
  films	
  and	
  comic	
  
series	
  in	
  2002	
  	
  
•  Free	
  DVDs	
  
•  	
  100	
  million	
  film	
  views	
  
•  Numerous	
  awards	
  	
  
•  “The	
  Hire”	
  ended	
  in	
  2005	
  
Thank	
  You!	
  

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BMW - Film Campaign

  • 1. BMW  Communica-on  Analysis   “The  Hire”  Film  Campaign  
  • 4. 1.  Company  Background   The  BMW  7  Series.  
  • 5. 1.  Company  Background   Historical  Milestones                 1916  –  Establishment  of  BMW  as  engine  producer   1916   1923   1926   2012  
  • 6. 1.  Company  Background   Historical  Milestones                 1923  –  BMW  announced  its  first  motorcycle,  the  R  32   1916   1923   1926   2012  
  • 7. 1.  Company  Background   Historical  Milestones                 1926  –  BMW  became  an  automobile  manufacturer   1916   1923   1926   2012  
  • 8. 1.  Company  Background   Historical  Milestones                 2007  –  “BMW  Welt”  opened  in  Munich   1916   1923   1926   2007  
  • 9. 1.  Company  Background   Product   Fascina-on   Network  
  • 11. 3.  Posi:oning   McNaughton  Automo-ve  Perspec-ves,  2010  
  • 12. 3.  Posi:oning   •  BrandZ  Top  100     Global  Survey   by  Millward  Brown   •  BMW  voted  most     valuable  car  brand   •  Replaced  Toyota   •  Reasons:   –  Ad  efficiency   –  Consistency  
  • 13. 3.  Posi:oning   US  BMW  Unit  Sales  (x  1.000)   70ies   “Niche”     1973   “Oil  Crisis”     Early  80ies   “Yuppie”     Mid  80ies   “Compe--on”      Mid  90ies   “New  DNA”    
  • 14. 4.  Stereotype  Customer   “Demographics”     •  Male  (63%)   •  Well-­‐educated   (76%)   •  Married  (71%)   •  No  children   (40%)   •  Age  45-­‐64  (45%)   •  Income     100.000  –   150.000  USD   (21%)  
  • 15. 4.  Stereotype  Customer   “Lifestyle  Values”     •  Leadership   •  Career  /  Success   orientated   •  Hard  workers   •  Less  free  -me     •  Engaged  in   sports   •  Technology   •  Less  price  rather   quality  sensi-ve  
  • 16. 5.  Marke:ng  Communica:on   •  Limited  marke-ng  budget   •  Maximum  impact  /  high  efficiency   •  Synergy  across  a  bunch  of     different  media   •  Tradi-onal  vs.  non-­‐tradi-onal   •  Product  introduc-on  vs.     brand  building  
  • 17. 5.  Marke:ng  Communica:on   Communica:on  Goals   •  Strengthen  brand  image   •  Raising  product  awareness   •  Increase  sales   •  Customer  loyalty   •  First  mover  advantage   •  Unique  preposi-on     •  Long  las-ng  impact   •  Viral  marke-ng  effect  
  • 19. 6.  “The  Hire”  Campaign  
  • 20. 6.1  Why  Film  Campaign?   •  “Opportunity  to  do  some     absolutely  pure  branding”   •  Non-­‐tradi-onal  approach   •  Innova-on  &  exclusive  approach  
  • 21. 6.1  Why  Film  Campaign?   •  Entertainment   •  Exclusive  distribu-on   •  Call  to  ac-on   •  Control  audience  
  • 22. 6.2  Goals  of  Film  Campaign   •  Ajract  young  genera-on     Ø  without  aliena-ng  old  genera-on   •   Strengthen  brand  image  in     luxury  segment   •  Keep  growth  and  maintain  sales  
  • 23. 6.3  Target  Market   •  Younger  target  group  than  before   •  New  customers     •  Poten-al  customers     •  Consis-ng  customers     •  Media   •  Aspira-onal  group    
  • 24. 6.4  Non-­‐tradi:onal  Adver:sing   Pros   •  Higher  impact   (involvement)   •  Indirect  &  authen-c   •  Emo-onal  approach   •  Viral  effect   Cons   •  Smaller  audience   •  Indirect  no  clear  ad   message   •  Innova-ve  risk   •  Technological  risk  
  • 25. 6.5  Campaign  Success   With  Numbers!   •  More  than  9  million  website  visitors   •  94%  recommended  the  film  to  others     •  In  2001,  13%  growth  in  sales  compared  to  2000     –  Influence  on  purchase  decisions    (“Made  me  put  money  down  on  a  M3”)   •  Press  ac-vity  10x  higher  than  an-cipated   •  Contribu-on  to  improve  Brand  image  
  • 26. 6.5  Campaign  Success   Emo:ons!   •  Feedbacks  were  very  posi-ve   –  Awesome   –  Keep  up!!   –  Great  idea   •  Seen  as  milestone  in  marke-ng  branch   –  “The  ul-mate  in  new-­‐media,  high-­‐end  branding  has   arrived”  -­‐  Time,  May  7,  2001  
  • 27. 7.  Follow  up  Op:ons   DVDs         New  Films   Big  Films         Do  nothing  
  • 28. 7.1  Pros  &  Cons   Op:ons   Pros   Cons   DVD   Easy   Quick  distribu-on   Con-nue  effect   One  way  communica-on  
  • 29. 7.1  Pros  &  Cons   Op:ons   Pros   Cons   DVD   Easy   Quick  distribu-on   Con-nue  effect   One  way  communica-on   New  Films   Encored  succes   Emo-onal   High  Expecta-ons(  Risky  )   Copycat  
  • 30. 7.1  Pros  &  Cons   Op:ons   Pros   Cons   DVD   Easy   Quick  distribu-on   Con-nue  effect   One  way  communica-on   New  Films   Encored  succes   Emo-onal   High  Expecta-ons(  Risky  )   Copycat   Big  Films   Emo-onal   Hollywood  effect   Big  Budget   Risky   No  experience   Product  placement  
  • 31. 7.1  Pros  &  Cons   Op:ons   Pros   Cons   DVD   Easy   Quick  distribu-on   Con-nue  effect   One  way  communica-on   New  Films   Encored  succes   Emo-onal   High  Expecta-ons(  Risky  )   Copycat   Big  Films   Emo-onal   Hollywood  effect   Big  Budget   Risky   No  experience   Product  placement   Do  nothing   No  copycat       Innova-ve  image     No  risk   Evalua-on  of  current   succes   Forgejable  
  • 32. 8.  Postscripts   •  Three  more  short  films  and  comic   series  in  2002     •  Free  DVDs   •   100  million  film  views   •  Numerous  awards     •  “The  Hire”  ended  in  2005