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Mobile Gambling
Mikko Mattinen
Head of Online & Mobile




                          2
Veikkaus
A Finn to win
A FINN TO WIN


1996                   worlds first Internet gaming company



25%           of turnover through the digital channels


              9 million a week
Turnover over EUR

Over
     800,000 visitors on veikkaus.fi every week, which
equals
       36% of the adult population
                           turvaluokitus
Competitive strategy


1. Discovery                                                          2. Relationship
New Perspectives                                                      New Opportunities
                       Drive traffic to          Build relationship
                          Veikkaus.fi            with the buyer

                   Market creation of            Update of segment
                            products             status

                           Segments              Dynamic content
                                                 delivery




                                    3. Retention
                                          New Choices

                             On-line category management
                                    Time-to-choose
                                    Re-purchase
                                            turvaluokitus
turvaluokitus   6
Benchmarking of mobile
services
Bwin
Danske Spil
Ladbrokes
Norsk Tipping
Unibet
Svenska Spel

                         7
Mobile Services
                Java    SMS            WAP   Other
Bwin            No       No            Yes
Danske Spil     No       Yes           Yes
Ladbrokes       Yes      No            Yes
Norsk Tipping   No       No            Yes
                                             Only Java App
Svenska Spel    Yes      No            No
Unibet           ?       No            Yes
Veikkaus        No       Yes           Yes




                       turvaluokitus                         8
Bwin
(http://wap.bwin.com)




                        turvaluokitus   9
Danske Spil
(http://mobil.danskespil.dk)




                               turvaluokitus   10
Ladbrokes
(Java or
https://mobile.ladbrokes.mobi)




                           turvaluokitus   11
Svenska Spel
(Java-client from http://wap.svenskaspel.se/)




                            turvaluokitus       12
Unibet (https://mobile.unibet.com)




                        turvaluokitus   13
Reality check




                14
… mobile   gambling makes
 still less than 1% of
 revenues of even the
 most advanced EL & WLA
 members

              turvaluokitus
Why?



 turvaluokitus
Technology                     Consumer
 Limitations                    Behaviour




               <1%
                                  Legal
Communication                    barriers
                turvaluokitus
Technology
    Legal                       Consumer
 Limitations
   barriers                     Behaviour




               <1%                            THE
                                             REAL
                                   LegalADDED
Communication
                                VALUE OF
                                  barriers

MOBILE GAMBLING?turvaluokitus
THE MOBILE HIERARCHY


             TIME
           PLACE
      ENGAGEMENT
ACCES/ALWAYS ON
PERSONALIZATION
              turvaluokitus
LEGAL LIMITATIONS
                                 Consumer
IDENTIFICATION/AGE
  Technology
  Limitations                    Behaviour
PAYMENT
AND
CREDIT          <1%
”GAMBLING
                                    Legal
BY COMPUTER”-
 Communication                     barriers
BANS
                 turvaluokitus
Technology                       Consumer
 Limitations                      Behaviour




               <1%
                                     Legal
Communication
                 PARTNERSHIPS       barriers


               PRIORITISATION
                  turvaluokitus
THE MOBILE LOTTERY




            turvaluokitus   1   2   3   4
Technology                     Consumer
  Limitations                    Behaviour




                <1%
MOBILE PENETRATION                  Legal
 Communication                     barriers
COMPLICATED INTERFACE
LACK OF STANDARDSturvaluokitus
World Premiere:
Live betting at the Eurovision song contest




                                              125€
                                              625€




                         turvaluokitus
Mobile Revolution
When will it start?
Mobile Revolution
• Great WAP hype in Finland 2000-2001
   • WAP is the next Internet!
   • Great expectations among operators and manufactures

• Veikkaus WAP service started in 2001
   • Almost all the games,
                                1 600 000
     selective game features
                                1 400 000
   • Sales €26000 per
                                1 200 000
     week in 2006
                                1 000 000
   • Estimated 1,4 M€ in 2006
                                  800 000
                                  600 000
                                  400 000
                                  200 000
                                            0
        WAP sales 2002-2005                     2 001 2 002 2 003 2 004 2 005 2 006
                                turvaluokitus                                  26
Mobile Revolution
• WAP turned out to be a flop
• Less than 1 % of Internet sales
• Veikkaus UI was text based, graphic phones were rare at
  those times
• WAP wasn’t user friendly enough




                          Playing Lotto in Veikkaus WAP service
                             turvaluokitus                        27
Mobile Revolution
• We haven’t given up!
   • The Times They Are A-Changin' :
       • Phones are better and more user friendly
       • Bandwidths are much faster
   • Over 50% of all mobile phones in Finland has browser
   • It wasn’t WAP nor SMS - Maybe It’s Mobile Internet!

   • Roadmap for mobile gaming
   • 1st step: new xhtml user interface
       • All games and features
       • Improved services for
         sport betters
       • Customized for wide
         range of different mobile devices
         as well as for digital television


   Future xhtml UI for Fixed Odds Betting
                                  turvaluokitus             28
Apps & Widgets
Where will it end?
Apps and Widgets




30             turvaluokitus
Why?

• Piloting new services

• Test a new channel

• Add 10 000 users into the mobile system




31                        turvaluokitus
And we strated

• Winter Olympics 2010



• Promotions in mobile
  channels



• Increased marketing

                         turvaluokitus   32
Shall we continue?
Absolutely

• Within 8 months we got over 20 000 users

• Avarage cost per user was low

• Apps & widgets really rock!




34                      turvaluokitus
Kiitos!




35        turvaluokitus
M2 roadshow europe mikko mattinen veikkaus

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M2 roadshow europe mikko mattinen veikkaus

  • 1.
  • 2. Mobile Gambling Mikko Mattinen Head of Online & Mobile 2
  • 4. A FINN TO WIN 1996 worlds first Internet gaming company 25% of turnover through the digital channels 9 million a week Turnover over EUR Over 800,000 visitors on veikkaus.fi every week, which equals 36% of the adult population turvaluokitus
  • 5. Competitive strategy 1. Discovery 2. Relationship New Perspectives New Opportunities Drive traffic to Build relationship Veikkaus.fi with the buyer Market creation of Update of segment products status Segments Dynamic content delivery 3. Retention New Choices On-line category management Time-to-choose Re-purchase turvaluokitus
  • 7. Benchmarking of mobile services Bwin Danske Spil Ladbrokes Norsk Tipping Unibet Svenska Spel 7
  • 8. Mobile Services Java SMS WAP Other Bwin No No Yes Danske Spil No Yes Yes Ladbrokes Yes No Yes Norsk Tipping No No Yes Only Java App Svenska Spel Yes No No Unibet ? No Yes Veikkaus No Yes Yes turvaluokitus 8
  • 9. Bwin (http://wap.bwin.com) turvaluokitus 9
  • 12. Svenska Spel (Java-client from http://wap.svenskaspel.se/) turvaluokitus 12
  • 15. … mobile gambling makes still less than 1% of revenues of even the most advanced EL & WLA members turvaluokitus
  • 17. Technology Consumer Limitations Behaviour <1% Legal Communication barriers turvaluokitus
  • 18. Technology Legal Consumer Limitations barriers Behaviour <1% THE REAL LegalADDED Communication VALUE OF barriers MOBILE GAMBLING?turvaluokitus
  • 19. THE MOBILE HIERARCHY TIME PLACE ENGAGEMENT ACCES/ALWAYS ON PERSONALIZATION turvaluokitus
  • 20. LEGAL LIMITATIONS Consumer IDENTIFICATION/AGE Technology Limitations Behaviour PAYMENT AND CREDIT <1% ”GAMBLING Legal BY COMPUTER”- Communication barriers BANS turvaluokitus
  • 21. Technology Consumer Limitations Behaviour <1% Legal Communication PARTNERSHIPS barriers PRIORITISATION turvaluokitus
  • 22. THE MOBILE LOTTERY turvaluokitus 1 2 3 4
  • 23. Technology Consumer Limitations Behaviour <1% MOBILE PENETRATION Legal Communication barriers COMPLICATED INTERFACE LACK OF STANDARDSturvaluokitus
  • 24. World Premiere: Live betting at the Eurovision song contest 125€ 625€ turvaluokitus
  • 26. Mobile Revolution • Great WAP hype in Finland 2000-2001 • WAP is the next Internet! • Great expectations among operators and manufactures • Veikkaus WAP service started in 2001 • Almost all the games, 1 600 000 selective game features 1 400 000 • Sales €26000 per 1 200 000 week in 2006 1 000 000 • Estimated 1,4 M€ in 2006 800 000 600 000 400 000 200 000 0 WAP sales 2002-2005 2 001 2 002 2 003 2 004 2 005 2 006 turvaluokitus 26
  • 27. Mobile Revolution • WAP turned out to be a flop • Less than 1 % of Internet sales • Veikkaus UI was text based, graphic phones were rare at those times • WAP wasn’t user friendly enough Playing Lotto in Veikkaus WAP service turvaluokitus 27
  • 28. Mobile Revolution • We haven’t given up! • The Times They Are A-Changin' : • Phones are better and more user friendly • Bandwidths are much faster • Over 50% of all mobile phones in Finland has browser • It wasn’t WAP nor SMS - Maybe It’s Mobile Internet! • Roadmap for mobile gaming • 1st step: new xhtml user interface • All games and features • Improved services for sport betters • Customized for wide range of different mobile devices as well as for digital television Future xhtml UI for Fixed Odds Betting turvaluokitus 28
  • 29. Apps & Widgets Where will it end?
  • 30. Apps and Widgets 30 turvaluokitus
  • 31. Why? • Piloting new services • Test a new channel • Add 10 000 users into the mobile system 31 turvaluokitus
  • 32. And we strated • Winter Olympics 2010 • Promotions in mobile channels • Increased marketing turvaluokitus 32
  • 34. Absolutely • Within 8 months we got over 20 000 users • Avarage cost per user was low • Apps & widgets really rock! 34 turvaluokitus
  • 35. Kiitos! 35 turvaluokitus